AYTM: Aytm's agile survey tool enables the creation of simple or complex surveys effortlessly. Precision and ease are achieved through an intuitive builder and expanding research automation tools.
Thematic: Thematic's platform analyzes customer feedback to extract actionable insights. Businesses can use these insights to improve their products and services.
Introducing AYTM and Thematic
AYTM, Upwave, OfferIt, etc., belong to a category of solutions that help Customer Feedback Management, whereas Thematic, CustomerSure, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
AYTM covers Market Research, Advertisement with Video, Customer Feedback Management, Collaboration, etc.
Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
AYTM and Thematic: Best activities based on customer satisfaction
AYTM in Action: Unique Activities
What benefits does AYTM offer for Market Research?
"...It provides powerful insights to marketers at a fraction of the time and cost it would take using a marketing research firm...." Peer review by User
What Are the key features of AYTM for Advertisement?
"...Capturing Reactions (Videos) Set up in minutes Vet up to 10 advertising videos in a monadic design to know that your final creative materials will be well received...." Online Market Research
How does AYTM facilitate Collaboration?
"...Share your survey and allow team members to comment, edit, and collaborate before fielding...." Advanced research made easy
Thematic in Action: Unique Activities
What makes Thematic ideal for Customer Feedback Management?
"...Thematic analyzes customer feedback to help companies improve NPS, churn, loyalty and other metrics...." Peer review
How can Thematic enhance your Engagement Management process?
"...The bank has built a customer analytics process that collects feedback on their 3 product lines through 7 engagement channels...." Case Study Atom Bank
What Are the key features of Thematic for Helpdesk Management?
"...Greyhound was also able to bring their survey data into another integration with a tool called Thematic that helps with open-ended text responses...." How Greyhound used SurveyMonkey to increase their CX survey response rate by over 400%
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Launch new products
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Acquire customers
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Grow market share
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Build brand awareness
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Enter new markets internationally or locally
- See 4 more
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Scale best practices
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Increase sales & revenue
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Improve efficiency
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Improve digital and social presence
- See 8 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
AYTM peer evidence is 91% SMB and Mid-Market. Thematic peer evidence is 69% Enterprise.
| AYTM | Thematic | |
|---|---|---|
| Peer score | 4.6 | 4.7 |
| Peer insights | 935 | 1275 |
| Top industries |
Information Technology And Services 41.0%
Computer Software 19.0%
Management Consulting 19.0%
|
Internet 37.0%
Telecommunications 26.0%
Financial Services 16.0%
|
| SMB and Mid-Market | 91.0% | 31.0% |
| Enterprise | 9.0% | 69.0% |
News
Latest AYTM news
aytm Publishes First Quarterly Data Quality Benchmark Report, Setting the Standard for Transparency in Survey Research
aytm has published its first Data Quality Benchmark Report, showcasing transparency in survey research. The report, based on 1.1 million survey attempts, highlights metrics like a 2.6% abandon rate and a 5.4% post-survey cleanout rate. It aims to set a new standard for data quality verification in the market research industry.
Latest Thematic news
Thematic Launches Customer Intelligence and Activation for Agentic CX
Thematic has introduced Customer Intelligence and Activation, a new system that consolidates unstructured feedback to provide team-specific insights, predictive scores, and actionable recommendations.