8x8 Cloud Contact Center: 8x8 Contact Center is a cloud-based solution connecting businesses to customers on their preferred channels. It enables better customer experiences through an integrated engagement platform.
Zultys: Zultys-MXIE software integrates and manages communication functions in a desktop client application. It provides a unified interface for various communication needs.
This comparison report of 8x8 Cloud Contact Center vs. Zultys is based on a specific set of business needs and context. The comparison uses 1320 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 8x8 Cloud Contact Center and Zultys
8x8 Cloud Contact Center belong to a category of solutions that help Contact Center Software, whereas Zultys belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
8x8 Cloud Contact Center covers Conference Call Management with Offline, Sales Call Management with Phone Calls, Collaboration with Offline, Helpdesk Management with Phone Calls, etc.
Zultys focuses on Helpdesk Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
8x8 Cloud Contact Center and Zultys: Best activities based on customer satisfaction
Zultys in Action: Unique Activities
What solutions does Zultys provide for Helpdesk Management?
"...The company Services Alo24 is a call center company where it handles calls at all hours, with the implementation of MIXI is a solution that solves failures efficiently, it is a solution that solves the requirements of the company we are very satisfied with the manufacturer's equipment zultys...." Peer review by Otto C, Network engineer
Why is Zultys the best choice for Collaboration?
"...Innovative, reliable and scalable, MXvirtual integrates voice, video, data and mobility, to optimize collaboration and communications for businesses of all sizes...." MXvirtual :: ZULTYS Business Phone Solutions
How efficiently Does Zultys manage your Conference Call Management?
"...Conference Calling Functionality Built Right Into Your Phone System: Fully integrated multi-party conference bridge...." MXconference :: ZULTYS Business Phone Solutions
What makes Zultys ideal for Communication Management?
"...In my case as supervisor of telephone camps area, I am in charge of monitoring the incoming calls that are attended by the operators...." Peer review by ANDRES F, I am sure to surf the internet and what fortinet does in a group with the unified management of threats, the safe life for me
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve consistency
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Improve efficiency
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Improve visibility
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Improve ROI
- See 4 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| 8x8 Cloud Contact Center | Zultys | |
|---|---|---|
| Peer score | 3.9 | 4.1 |
| Peer insights | 271 | 1049 |
| Top industries |
Computer Software 23.0%
Education 19.0%
Information Technology And Services 15.0%
|
Marketing And Advertising 23.0%
Financial Services 15.0%
Government Administration 14.0%
|
| SMB and Mid-Market | 76.0% | 85.0% |
| Enterprise | 24.0% | 15.0% |
Integrations
Ecosystem partners each product commonly connects with.
8x8 Cloud Contact Center
News
Latest 8x8 Cloud Contact Center news
ScanSource Partner First 2026 opens with 8X8 advancing AI integration across customer platforms
8X8 launched AI integration across its customer experience solutions at ScanSource Partner First 2026. The integration spans Contact Center, UCaaS, and CPaaS, aiming to enhance partner operations and customer engagement. This unified strategy is designed to streamline processes and improve deal closure for partners.
Latest Zultys news
Zultys Recognized with 2026 Visionary Spotlight Award for Customer Service
Zultys received the 2026 Visionary Spotlight Award for Customer Service from ChannelVision Magazine. This recognition highlights Zultys' commitment to providing exceptional customer and partner support through its U.S.-based Level 3 support team and innovative features like the "easy" button on Zultys Cloud Services deployment phones.