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8x8 Business Phone vs VoiceSage: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 8x8 Business Phone vs. VoiceSage is based on a specific set of business needs and context. The comparison uses 2337 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 8x8 Business Phone and VoiceSage

8x8 Business Phone, VoiceSage, 3CX Phone System, Smiddle, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

8x8 Business Phone covers Sales Call Management with Phone Calls, Collaboration with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.

VoiceSage focuses on Engagement Management, Communication Management with Text SMS, Customer Feedback Management, Advertisement with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 8x8 Business Phone

Focus area

8x8 Business Phone is better than VoiceSage for

Software Failure Risk

  • medium

logo VoiceSage

Focus area

VoiceSage is better than 8x8 Business Phone for

Software Failure Risk

  • low

About

Powerful cloud business phone system with mobility, reliability and collaboration

VoiceSage: Business SMS, Voice & Multichannel ...

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

35

34

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


sales call management



helpdesk management


conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


sales document management

contract management

proposal & quote management


social media management

social media analytics



training & onboarding


workflow management



revenue cycle management


engagement management

engaging and following up



competitive intelligence



measuring customer satisfaction


customer feedback management

measuring customer satisfaction



rating and review management


identify target customers


loyalty management

identify target customers


campaign management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • text SMS

  • phone calls

  • website

  • mobile

  • user generated content

  • blogs

  • promotions

  • e-mail

  • omnichannel

  • chat

  • Whatsapp

  • mass media

  • radio

  • display advertisement

  • See 11 more
  • text SMS

  • phone calls

  • website

  • mobile

  • user generated content

  • blogs

  • promotions

  • e-mail

  • omnichannel

  • chat

  • Whatsapp

  • mass media

  • radio

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting