Zultys Overview

Zultys offers a unified communications platform that enhances business communication by integrating various channels into a single, easy-to-use system. This platform is designed for businesses of all sizes, facilitating seamless communication whether teams are remote or in-office. Zultys supports omnichannel customer engagement, ensuring that businesses can interact with clients and stakeholders through multiple touchpoints effectively. The platform's reliability and security features are particularly beneficial for industries that require robust communication solutions. A unique aspect of Zultys is its ability to streamline communication processes, which can lead to increased productivity and potentially higher ROI for businesses. With its focus on user-friendly operations, Zultys is positioned as a strategic tool for organizations aiming to optimize their communication infrastructure.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Zultys.

Other use cases:

  • Call Recording
  • Communication Management
  • Contact List Management
  • Social Media Analytics
  • Workflow Management
  • Proposal & Quote Management
  • Call Scoring
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zultys.

Other priorities:

  • Acquire Customers
  • Improve Consistency
  • Improve Efficiency
  • Improve Visibility
  • Improve ROI
See all business priorities See less business priorities

Zultys Use-Cases and Business Priorities: Customer Satisfaction Data

Zultys works with different mediums / channels such as Offline. Events. Trade Shows etc.

Zultys's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Zultys support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zultys analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It has brought benefits, such as registering at the head office through a digital telephone to take care of telephone service for the convenience of the user through a PC or to manage calls through a call center...." Peer review by Gabriel R, I agree that my network is more secure, thanks to Fortigate

Zultys, Fluentstream, VictorOps, Daily.co, 8x8 X Series, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Zultys-MXIE software integrates and manages communication functions in a desktop client application. It provides a unified interface for various communication needs.

Popular Business Setting

for Zultys

Top Industries

  • Marketing and Advertising
  • Financial Services
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zultys is popular in Marketing And Advertising, Financial Services, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Zultys Customer wins, Customer success stories, Case studies

How can Zultys optimize your Collaboration Workflow?

Why is Zultys the best choice for Helpdesk Management?

What benefits does Zultys offer for Conference Call Management?

What Are the key features of Zultys for Call Recording?

What solutions does Zultys provide for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Zultys solved their Collaboration and Productivity needs. Cuspera uses 1049 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Princeton Orthopaedic Associates (POA) - Hospital & Health Care - hospital & health care

Zultys unified communications platform helped Princeton Orthopaedic Associates connect six offices and improve patient care. Their old phone system caused dropped calls, downtime, and confusion with ...multiple fax systems. Zultys provided integrated faxing, analytics, call recording, and better wireless connectivity. Staff now use video chat, group chat, and conference calling on any device. The new system improved communication, efficiency, and accessibility for doctors and staff.

Ken Garff Automotive - Automotive - Automotive

Zultys unified communications replaced Ken Garff Automotive's old phone system. The company connected 39 locations with MX250 IP PBXs and Zultys IP phones. They cut costs by moving to SIP trunking an...d eliminated expensive third-party services. The new system improved productivity, customer service, and internal communication. Ken Garff Automotive saw immediate ROI and enhanced scalability across all sites.

Provident Funding - Financial Services - Financial Services

Zultys MX250 IP PBX helped Provident Funding cut telecom costs by up to $300,000 a year. The company replaced disparate phone systems with a centralized VoIP solution. This simplified network mainten...ance and let them add phones faster. Open standards support enabled easy integration and cost control. Provident expects to save $500,000 more by reducing PRIs. Employees now enjoy easier call management and improved productivity.

Provident Funding - Financial Services - Financial Services

Zultys MX250 IP PBX helped Provident Funding cut telecom costs by up to $300,000 a year. The mortgage lender replaced disparate phone systems with a centralized VoIP solution. This simplified network... management and reduced equipment needs. The company eliminated third-party maintenance fees and gained control over communications costs. IVR features improved customer service and efficiency.

Ken Garff Automotive - Automotive - Automotive

Zultys unified communications system helped Ken Garff Automotive cut costs and improve customer service. The company replaced its old phone system with Zultys MX250 IP PBXs and MXmeeting web collabor...ation. This solution connected 39 locations into one seamless network. Ken Garff Automotive saw immediate savings and better productivity. Management gained new business intelligence and reporting tools.

Princeton Orthopaedic Associates - Hospital & Health Care - Hospital & Health Care

Zultys helped Princeton Orthopaedic Associates connect six offices with a unified communications platform. The old phone system caused dropped calls and confusion with multiple fax systems. Zultys pr...ovided integrated faxing, analytics, and call recording. Staff now use video chat, group chat, and mobile access for better teamwork. The new system improved patient care, cut licensing costs, and boosted staff efficiency.

Frequently Asked Questions(FAQ)

for Zultys

What is Zultys used for?

Zultys is a Collaboration and Productivity Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Helpdesk Management and Conference Call Management .

What are the top features of Zultys?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Zultys.

Who uses Zultys?

Zultys is used by Marketing And Advertising, Financial Services and Education among other industries.

What are Zultys alternatives?

Fluentstream, VictorOps, Daily.Co and 8X8 X Series are popular alternatives for Zultys.

Where is Zultys located?

Zultys is headquartered at 785 Lucerne Drive, Sunnyvale, CA 94085-5327, US.
lightning

Peers used Zultys for collaboration and helpdesk management

Zultys Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (109)
Analytics

4.07/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (109)
Analytics

4.07/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Zultys

Overall Risk Meter

Low Medium High

Top Failure Risks for Zultys

Zultys, Inc. News

Product

Zultys Launches AI Receptionist and Real-Time Call Insights

Zultys has launched Release 19 and ZAC 10, introducing AI-driven features like real-time call transcription, sentiment analysis, and the Zultys AI Receptionist. This update replaces traditional systems with AI auto attendants, enhancing call routing and interaction insights. The platform now offers centralized call logs and improved interface consistency, with flexible AI deployment options available.

Product

Zultys Challenges AI Hype with Practical Tools for Business ...

Zultys has launched Release 19, a significant update to its communication platform, featuring AI-powered tools like real-time captions, transcription, and sentiment analysis. The release includes the new Zultys AI Receptionist, enhancing customer interactions with natural language processing. Zultys also introduces a flexible 'Bring Your Own AI' model, allowing businesses to integrate their own AI solutions, ensuring data sovereignty and customization.

Product

Zultys Introduces AI-Powered Productivity Tools with ...

Zultys has launched Release 19, introducing AI-driven productivity tools and the new Zultys AI Receptionist. The release includes features like real-time closed captions, sentiment analysis, and AI-powered voice agents to enhance business communications. These tools aim to improve decision-making and customer experience by turning conversations into actionable data.

Product

Zultys Earns ClassLink Telephony Certification, Expanding Opportunities in Education and ...

Zultys has achieved ClassLink Telephony Certification, enhancing its offerings in the state, local, and education (SLED) markets. This certification allows Zultys Partners to integrate seamless Single Sign-On (SSO) and Multi-Factor Authentication (MFA) through ClassLink, improving access for schools and government agencies. The integration supports Zultys' hybrid deployment and security features, offering a competitive edge in the SLED sector.

Zultys, Inc. Profile

Company Name

Zultys, Inc.

Company Website

https://www.zultys.com/

HQ Location

785 Lucerne Drive, Sunnyvale, CA 94085-5327, US

Employees

101-250

Social

Financials

PRIVATE