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123FormBuilder vs Jotform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 123FormBuilder vs. Jotform is based on a specific set of business needs and context. The comparison uses 6144 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 123FormBuilder and Jotform

123FormBuilder, Jotform, Advanced Custom Fields, involve.me, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

123FormBuilder covers Helpdesk Management, Social Media Management with Website, Communication Management with Website, Contact List Management with Website, etc.

Jotform focuses on Communication Management with User Generated Content, Sales Document Management, Workflow Management, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 123FormBuilder

Focus area

Software Failure Risk

  • low

logo Jotform

Focus area

Jotform is better than 123FormBuilder for

Software Failure Risk

  • medium

About

123FormBuilder - Your free online form builder

Online form builder & form creator for every business

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

84

Total Goals
(we found evidences for)

2

14

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


social media management


communication management

sending & publishing communications


contact list management

creating contact list



customer feedback management

measuring customer satisfaction



sales document management

proposal & quote management

contract management



workflow management


rating and review management


engagement management

engaging and following up



training & onboarding


content management


trade show marketing


campaign management



generation of new leads


lead qualification: technographic


lead qualification

lead qualification: technographic


meeting management


sales call management

meeting management




customer case management


products & pricelist management




lifetime value management



competitive intelligence




account management



sales review & feedback







Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Manage risk

  • Grow market share

  • Establish thought leadership

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more
  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting