Real-World Case Studies and Customer Success Stories with zoovu

Bosch Power Tools used Zoovu to simplify the online buying process for power tools and accessories. Their large product range... made it hard for customers to find the right items. Zoovu's AI assistants guide buyers with simple questions, helping them choose the best products for their needs. Bosch deployed these guided selling experiences in over 36 countries. This improved product discovery and made shopping easier for both professionals and DIY users.
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MAPAL used Zoovu's AI-powered visual CPQ to help over 550 sales reps worldwide. The company needed to simplify selling millions... of complex precision products. Zoovu integrated with MAPAL's SAP system, creating a digital assistant for sales teams. Sales reps now quickly find the right products and generate quotes faster. This led to more efficient, consistent sales conversations and improved customer insights.
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Trek Bicycle used Zoovu’s AI-driven guided selling tool to help shoppers find the right bike. The solution launched in 35... countries and powered 600 live experiences. Trek saw a 200% increase in conversions after using Zoovu’s assistant. The tool made it easier for buyers to choose from over 300 bike options. Trek improved customer confidence and simplified the buying process.
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Zoovu’s AI-powered visual CPQ helped MAPAL automate and streamline sales for over 550 consultants worldwide. MAPAL faced challenges with a... massive product portfolio and inconsistent sales performance across countries. By integrating Zoovu with their SAP platform, MAPAL enabled sales teams to quickly find and configure the right products. The solution launched globally in under four months, improving sales efficiency and standardizing sales conversations. MAPAL now delivers faster quotes and better customer insights.
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Zoovu helped Einhell boost sales by 60% in just three months. Einhell used Zoovu's platform to simplify product compatibility for... its modular Battery X Charger system. Customers could easily find which tools, batteries, and chargers worked together. This reduced decision paralysis and abandoned purchases. Conversion rates rose to 242% above the industry average. Einhell now plans to expand guided discovery to more product lines.
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Bosch Power Tools used Zoovu's Semantic Studio to improve online product discovery. They faced challenges with a large product range... and complex accessory options. Zoovu's AI assistants helped guide buyers to the right tools and accessories. Bosch deployed these solutions in over 36 countries for more than 10,000 products. This made buying easier and improved the customer experience.
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B/S/H used Zoovu to launch over 800 digital discovery experiences for its brands. The company wanted to improve online product... navigation and customer experience. Zoovu's AI Discovery platform enabled B/S/H to create web assistants and visual configurators. B/S/H saw a 6x increase in average order value. The solution helped B/S/H scale globally and support 11 brands.
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Zoovu helped BSH Hausgeräte GmbH, Europe's largest home appliance maker, boost global digital sales. BSH used Zoovu's AI Discovery platform... to launch over 800 product discovery experiences. The solution included web discovery assistants and visual configurators for brands like Bosch and Siemens. BSH saw a 6x increase in average order value. Business users can now quickly update and scale experiences for different markets.
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Zoovu helped Sonos increase conversion rate by 7. 25%. Sonos wanted to improve on-site revenue and replace their old personalization...tool. They used Zoovu's predictive recommendations for 1:1 shopping experiences. An A/B test showed Zoovu outperformed the previous solution. Revenue per user rose by 7.05% and purchases grew by 8.24%. Integration took less than two weeks.
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Canon used Zoovu to help shoppers find the right printers and cameras. Zoovu's guided selling tools explained technical terms in... simple words. Canon launched a Printer Advisor that asked easy questions to guide buyers. Customers could use these tools online, just like getting help in a store. Canon saw a 14% increase in revenue and a 62% boost in conversion rates. More people reached the recommendations page and engaged with digital assistants.
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Microsoft used Zoovu to help shoppers find the right laptop fast. Zoovu's platform turned technical specs into simple language and... built digital assistants for guided selling. Microsoft scaled these assistants to over 100 retail partner sites in many languages. Adding Zoovu's AI advisor, Zoe, boosted engagement by 90% and conversion rates by 25%. In-store revenue rose 27% with Zoe on kiosks. Over 1 million customer interactions show shoppers buy more with guided help.
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Zoovu AI Search helped Valentino increase their search conversion rate by 72%. Valentino replaced Adobe Live Search with Zoovu to... improve relevance and reduce empty results. The new AI-powered search engine went live in just 30 days. Revenue per user grew by 56%. User exit rate dropped by 4%. The solution delivered instant, personalized results and dynamic filtering for shoppers.
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Zoovu Recommendations helped Reformation, a direct-to-consumer fashion brand, boost revenue per user by 4%. The AI-powered solution was live in... just two weeks. Zoovu personalized product recommendations on product detail pages. The A/B test showed Zoovu outperformed Salesforce Commerce Cloud Einstein. Reformation saw measurable results quickly with seamless integration.
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Zoovu helped LUNA Sandals boost conversions by 40% with a guided product discovery assistant. Before Zoovu, shoppers were confused by... too many choices and support staff spent too much time helping customers. LUNA Sandals launched the Zoovu conversational assistant in just 7 days. Now, 15% of all website visitors use the tool, and staff spend less time on support calls. The digital assistant makes it easy for customers to find the right sandals, leading to more sales and happier shoppers.
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BSH, Europe's largest home appliance manufacturer, has partnered with Zoovu to enhance its global omnichannel syndication initiatives using AI-powered content discovery. Zoovu's Semantic Studio... product will enable BSH to deliver scalable, language-ready content discovery experiences across its distribution network, improving product discoverability and recommendation accuracy. This partnership highlights Zoovu's industry leadership and its role in driving AI-driven content discovery for BSH's brands and retail partners.
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Cyberport, a major European e-commerce company, has adopted Zoovu's AI Conversational Commerce platform to enhance its online shopping experience. This integration provides... Cyberport customers with personalized, needs-oriented product recommendations, simplifying the decision-making process and increasing customer satisfaction. The collaboration highlights Zoovu's robust feature set and commitment to innovative, customer-centric solutions.
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eBay. de is leveraging Zoovu's AI-powered discovery platform to enhance the online shopping experience by providing personalized product recommendations. This...partnership aims to simplify product research, improve customer satisfaction, and increase conversion rates by addressing ecommerce choice overload. Zoovu's platform allows eBay.de to efficiently implement digital assistants, enriching product data and enabling customized shopping experiences without programming expertise.
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Ingersoll Rand enhances its digital transformation by leveraging Zoovu's Conversational Commerce platform to simplify technical product purchases. The partnership includes... the Air Compressor Advisor, an interactive tool guiding buyers to suitable products, and plans to relaunch the Parts Finder as a visual configurator. This collaboration aims to improve customer experience and product lifecycle management.
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MAPAL has adopted Zoovu's AI-powered discovery platform to enhance its global sales strategy. By integrating Zoovu into their SAP-based infrastructure,... MAPAL developed the Solution Expert, a digital assistant that streamlines the sales process and improves product recommendations. This partnership aims to modernize MAPAL's sales approach and drive business growth.
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