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Manufacturing Case Studies and Customer Success Stories with zoovu
MAPAL
- Manufacturing
- Large
Aalen, Germany
Zoovu’s AI-powered visual CPQ helped MAPAL automate and streamline sales for over 550 consultants worldwide. MAPAL faced challenges with a... massive product portfolio and inconsistent sales performance across countries. By integrating Zoovu with their SAP platform, MAPAL enabled sales teams to quickly find and configure the right products. The solution launched globally in under four months, improving sales efficiency and standardizing sales conversations. MAPAL now delivers faster quotes and better customer insights.
Trek Bicycle used Zoovu’s AI-driven guided selling tool to help shoppers find the right bike. The solution launched in 35... countries and powered 600 live experiences. Trek saw a 200% increase in conversions after using Zoovu’s assistant. The tool made it easier for buyers to choose from over 300 bike options. Trek improved customer confidence and simplified the buying process.
B/S/H used Zoovu to launch over 800 digital discovery experiences for its brands. The company wanted to improve online product... navigation and customer experience. Zoovu's AI Discovery platform enabled B/S/H to create web assistants and visual configurators. B/S/H saw a 6x increase in average order value. The solution helped B/S/H scale globally and support 11 brands.
Bosch Power Tools used Zoovu's Semantic Studio to improve online product discovery. They faced challenges with a large product range... and complex accessory options. Zoovu's AI assistants helped guide buyers to the right tools and accessories. Bosch deployed these solutions in over 36 countries for more than 10,000 products. This made buying easier and improved the customer experience.
Zoovu helped Einhell boost sales by 60% in just three months. Einhell used Zoovu's platform to simplify product compatibility for... its modular Battery X Charger system. Customers could easily find which tools, batteries, and chargers worked together. This reduced decision paralysis and abandoned purchases. Conversion rates rose to 242% above the industry average. Einhell now plans to expand guided discovery to more product lines.
Canon used Zoovu to help shoppers find the right printers and cameras. Zoovu's guided selling tools explained technical terms in... simple words. Canon launched a Printer Advisor that asked easy questions to guide buyers. Customers could use these tools online, just like getting help in a store. Canon saw a 14% increase in revenue and a 62% boost in conversion rates. More people reached the recommendations page and engaged with digital assistants.
Microsoft used Zoovu to help shoppers find the right laptop fast. Zoovu's platform turned technical specs into simple language and... built digital assistants for guided selling. Microsoft scaled these assistants to over 100 retail partner sites in many languages. Adding Zoovu's AI advisor, Zoe, boosted engagement by 90% and conversion rates by 25%. In-store revenue rose 27% with Zoe on kiosks. Over 1 million customer interactions show shoppers buy more with guided help.
Retail Case Studies and Customer Success Stories with zoovu
Pure Electric
- Retail
- Medium
UK
Zoovu helped Pure Electric double its conversion rate in just three months. The company used Zoovu’s AI-powered product discovery assistant... to guide first-time buyers. Pure Electric saw a 100% increase in conversion and a 20% rise in average order value. 25% of site visitors used the product discovery experience. Customer service inquiries dropped after the solution was launched.
Zoovu AI Search helped Noble Knight Games fix its poor site search. Customers struggled to find products in a catalog... of over 100,000 items. After switching to Zoovu, conversions jumped by 30% overnight. The new search experience launched in just six weeks. Staff now use insights from Zoovu to improve product data and make better purchasing decisions. The platform also made it easier to manage and enrich SKUs.
Consumer Goods Case Studies and Customer Success Stories with zoovu
LUNA Sandals
- Consumer Goods
- Small
Seattle, USA
Zoovu helped LUNA Sandals launch a conversational assistant in just 7 days. The tool guided shoppers to the right sandals,... reducing confusion and support calls. 40% of users who tried the assistant made a purchase. 15% of all site visitors engaged with the product discovery experience. LUNA Sandals cut customer service costs while boosting sales.
BSH leverages Zoovu as Global Solution for AI Content Discovery | Zoovu
BSH, Europe's largest home appliance manufacturer, has partnered with Zoovu to enhance its global omnichannel syndication initiatives using AI-powered content discovery. Zoovu's Semantic Studio... product will enable BSH to deliver scalable, language-ready content discovery experiences across its distribution network, improving product discoverability and recommendation accuracy. This partnership highlights Zoovu's industry leadership and its role in driving AI-driven content discovery for BSH's brands and retail partners.
Always one step ahead: Cyberport solves the "Paradox of Choice" for its customers by using Zoovu AI Conversational Commerce | Zoovu
Cyberport, a major European e-commerce company, has adopted Zoovu's AI Conversational Commerce platform to enhance its online shopping experience. This integration provides... Cyberport customers with personalized, needs-oriented product recommendations, simplifying the decision-making process and increasing customer satisfaction. The collaboration highlights Zoovu's robust feature set and commitment to innovative, customer-centric solutions.
Zoovu's Buying Assistant solving Ecommerce Choice Overload at eBay.de
eBay. de is leveraging Zoovu's AI-powered discovery platform to enhance the online shopping experience by providing personalized product recommendations. This...partnership aims to simplify product research, improve customer satisfaction, and increase conversion rates by addressing ecommerce choice overload. Zoovu's platform allows eBay.de to efficiently implement digital assistants, enriching product data and enabling customized shopping experiences without programming expertise.
Ingersoll Rand: Simplify Technical Purchases with a Human Touch | Zoovu
Ingersoll Rand enhances its digital transformation by leveraging Zoovu's Conversational Commerce platform to simplify technical product purchases. The partnership includes... the Air Compressor Advisor, an interactive tool guiding buyers to suitable products, and plans to relaunch the Parts Finder as a visual configurator. This collaboration aims to improve customer experience and product lifecycle management.
MAPAL Chooses Zoovu's AI-powered Discovery Platform to Futureproof Global Sales
MAPAL has adopted Zoovu's AI-powered discovery platform to enhance its global sales strategy. By integrating Zoovu into their SAP-based infrastructure,... MAPAL developed the Solution Expert, a digital assistant that streamlines the sales process and improves product recommendations. This partnership aims to modernize MAPAL's sales approach and drive business growth.
