Zoom Meetings Overview
This is a summary of the comprehensive capabilities and benefits of Zoom Meetings based on over 13704 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Zoom Meetings, Zoom Video Webinar, Adobe Connect, Cisco Webex, BlueJeans, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Zoom Meetings is right for your needs? Our Cuspera AI engine can evaluate how Zoom Meetings fits your specific business needs, industry, and context. Get your personalized assessment report today.
Zoom Meetings supports business activities such as:
- Collaboration
- Conference Call Management
- Call Recording
- Meeting Management
- Content Sharing
Zoom Meetings can help you with many business goals, such as Attract More Attendees, Improve Internal Communications, Enhance Customer Relationships, Improve Digital And Social Presence, Scale Best Practices, etc. It can help manage these activities if you use Video Offline Events etc. for these needs. As a solution, Zoom Meetings's capabilities include Recording, Personalization, Widgets, etc.
Zoom Meetings was founded in 2011. Education Vertical is its biggest customer base.
Reviews
"When evaluating technology, we’re not looking for just the best price or lowest price. It’s about quality. And that’s really why Zoom is our dedicated telecommunications solution. " - Billy Lee
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
Business Priorities
Attract More Attendees and Improve Internal Communications are the most popular business priorities peers achieved using Zoom Meetings.
Use Cases
Peers recommend Collaboration , Conference Call Management , Call Recording , as the business use cases that they have been most satisfied while using Zoom Meetings.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Video, Offline, Events and Trade Shows |
4.41/5 ★ |
"...Overall Zoom is a robust platform that offers business, educational, and personal solutions for video conferencing. ...." Peer review by Isaac B., Executive Director, Religious Institutions |
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.40/5 ★ |
"...I really like that I get to see people as conference calls can feel too distant/disconnected...." Peer review by Zenaida M., Professional Development & Coaching Manager, Information Services |
| Call Recording with Phone Calls and Video |
4.69/5 ★ |
"...I love that I have the option to record the call for those that can't make it live...." Peer review by Farryn M., Direct seller , Retail |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Video, Offline, Events and Trade Shows |
4.41/5 ★ |
"...Overall Zoom is a robust platform that offers business, educational, and personal solutions for video conferencing. ...." Peer review by Isaac B., Executive Director, Religious Institutions |
|
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.40/5 ★ |
"...I really like that I get to see people as conference calls can feel too distant/disconnected...." Peer review by Zenaida M., Professional Development & Coaching Manager, Information Services |
|
| Call Recording with Phone Calls and Video |
4.69/5 ★ |
"...I love that I have the option to record the call for those that can't make it live...." Peer review by Farryn M., Direct seller , Retail |
|
43+ more Business Use Cases
Our AI advisor, Wyz, harnessed 13704 insights from peers and experts to help you assess how these Zoom Meetings use cases fit your Webinar and Conferencing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When evaluating technology, we’re not looking for just the best price or lowest price. It’s about quality. And that’s really why Zoom is our dedicated telecommunications solution. Testimonial By Billy Lee |
|
|
We have seven different sites, and I kept asking myself, ‘Why am I driving 15 to 20 miles from my office to the main office for a one-hour meeting?’ It just didn’t make any sense. Testimonial By Joseph Mengoni |
|
|
The thing I’ve noticed the most during this project has been the awesome people at Zoom. They were very willing to receive our requests and actually make those requests possible. It’s been a very positive experience for us. Testimonial By Santiago Lievano |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Billy Lee IT System Administrator ViewSonic |
When evaluating technology, we’re not looking for just the best price or lowest price. It’s about quality. And that’s really why Zoom is our dedicated telecommunications solution. Testimonial By Billy Lee |
|
Joseph Mengoni Vice President of Residential and Clinical Services UCP Seguin |
We have seven different sites, and I kept asking myself, ‘Why am I driving 15 to 20 miles from my office to the main office for a one-hour meeting?’ It just didn’t make any sense. Testimonial By Joseph Mengoni |
|
Santiago Lievano Head of Information Technology Frontera Energy |
The thing I’ve noticed the most during this project has been the awesome people at Zoom. They were very willing to receive our requests and actually make those requests possible. It’s been a very positive experience for us. Testimonial By Santiago Lievano |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study BAYADA Home Health CareRead More |
|
Case Study Kiesel LawRead More |
|
Case Study WorkRampRead More |
Frequently Asked Questions(FAQ)
for Zoom Meetings
What is Zoom Meetings?
What is Zoom Meetings used for?
What are the top features of Zoom Meetings?
Who uses Zoom Meetings?
What are Zoom Meetings alternatives?
Where is Zoom Meetings located?
Popular Business Setting
for Zoom Meetings
Top Industries
- Education
- Computer Software
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Zoom Meetings to Attract more attendees and Improve internal communications
Zoom Meetings Alternatives
Peer and Expert Opinion on Features
for Zoom Meetings
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1223) |
| Personalization | Read Reviews (590) |
| Widgets | Read Reviews (65) |
| Alerts: popups & Notifications | Read Reviews (49) |
| Video hosting | Read Reviews (38) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1223) |
| Personalization | Read Reviews (590) |
| Widgets | Read Reviews (65) |
| Alerts: popups & Notifications | Read Reviews (49) |
| Video hosting | Read Reviews (38) |
IT and Other Capabilities
for Zoom Meetings
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1720) |
| Data Export | Read Reviews (1844) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1720) |
| Data Export | Read Reviews (1844) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (134) |
| Phone Support | Read Reviews (192) |
| Email Support | Read Reviews (48) |
| 24/7 Support | Read Reviews (877) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (134) |
| Phone Support | Read Reviews (192) |
| Email Support | Read Reviews (48) |
| 24/7 Support | Read Reviews (877) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (363) |
| Analytics | Read Reviews (22) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (363) |
| Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for Zoom Meetings
Overall Risk Meter
Top Failure Risks for Zoom Meetings
Vendor Profile Details
HQ Location
55 Almaden Boulevard, 6th Floor, San Jose, CA 95113
Employees
1001-5000
Social
Financials
SERIES D
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