Zoom App Marketplace Overview

Zoom-app-marketplace offers apps to enhance the Zoom experience. Features include scheduling, file access, lead generation, and team collaboration.

Use Cases

Customers recommend Sending & Publishing Communications, Community Building, Contract Management, as the business use cases that they have been most satisfied with while using Zoom App Marketplace.

Other use cases:

  • Generation Of New Leads
  • Collaboration
  • Content Sharing
  • Digital Signature
  • Meeting Management
  • Lead Qualification: Technographic
  • Engaging And Following Up
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoom App Marketplace.

Other priorities:

  • Launch New Products
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Zoom App Marketplace Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom App Marketplace works with different mediums / channels such as User Generated Content. and Blogs.

Comprehensive Insights on Zoom App Marketplace Use Cases

How can Zoom App Marketplace enhance your Sending & Publishing Communications process?

Case Studies

Apparel & Fashion

CASE STUDY Good American

Zoom helped Good American improve team communication and productivity. The company used Zoom's platform to connect teams and streamline meetings. This made it easier for employees to work together. G...ood American saw better teamwork and faster decision making. The solution supported their growth in the apparel and fashion industry.

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Financial Services

CASE STUDY Capital One

Zoom helped Capital One improve communication and collaboration. Capital One used Zoom to connect teams and boost productivity. The solution made meetings easier and faster. Capital One saw better te...amwork and more effective work with Zoom.

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Sports

CASE STUDY Major League Baseball

Zoom helped Major League Baseball improve communication and teamwork. The platform made meetings and team chats easier. MLB used Zoom to connect staff and manage events. The solution increased produc...tivity and team effectiveness. Zoom supported MLB in reaching its goals.

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Entertainment

CASE STUDY Warner Bros. Discovery

Zoom helped Warner Bros. Discovery improve collaboration. The company needed a reliable way for teams to work together. Zoom provided tools for meetings and communication. This made teamwork easier a...nd more effective. Warner Bros. Discovery now has better productivity and team results.

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Human Resources

CASE STUDY Vensure

Zoom Contact Center helps Vensure give faster and smoother client care around the world. Vensure uses Zoom Contact Center to connect with clients quickly. The solution makes support easier for their ...team. Clients get help faster. Vensure can now serve clients in many countries without delays.

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Information Technology and Services

CASE STUDY Gainsight

Zoom helped Gainsight improve productivity and team effectiveness. Gainsight used Zoom's communication and collaboration tools. The solution made it easier for teams to work together. Gainsight saw b...etter results in their daily work. The story highlights how Zoom supports business productivity.

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Zoom App Marketplace Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.69/5 ★

Read Reviews (2)
Custom Reports

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.69/5 ★

Read Reviews (2)
Custom Reports

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Zoom App Marketplace

Top Failure Risks for Zoom App Marketplace

Zoom Video Communications, Inc. News

Product

Zoom rolls out new agentic AI offerings to save time and drive connections - Yahoo Finance

Zoom has introduced new AI capabilities through its Custom AI Companion add-on, enhancing productivity across multiple platforms. This add-on allows integration with 16 third-party apps, including ServiceNow and Jira, and offers features like AI-generated meeting summaries and custom avatars. Available for $12 per user per month, it aims to streamline workflows for small businesses by automating tasks and improving collaboration.

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Product

Reimagine your workday with Zoom Workplace and AI Companion - cio.com

Zoom has introduced Zoom Workplace and AI Companion, an AI-driven platform designed to streamline workflows and enhance productivity. This platform integrates with tools like Microsoft Outlook and Google, offering features such as meeting preparation, task automation, and real-time collaboration. It aims to reduce app fatigue and improve efficiency by transforming conversations into actionable tasks. Zoom Workplace is available with an AI Companion included.

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Awards

Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm - Stock Titan

Zoom has been recognized as a leader in Unified-Communications-As-A-Service (UCaaS) platforms by Forrester in their Q3 2025 Wave report. The company excelled in criteria such as meeting experience, chat intelligence, AI assistant, and security. Zoom's platform offers a 99.999% uptime SLA for its phone system and received above-average customer feedback for modernizing processes and collaboration.

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Financial

Zoom reports 2.9% Q1FY26 Y-o-Y revenue growth, bets big on enterprise gains

Zoom reported a 2.9% year-over-year revenue increase for Q1 FY26, highlighting continued growth in its enterprise segment. The company is focusing on expanding its business communications platform to drive further adoption among large organizations.

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Zoom Video Communications, Inc. Profile

Company Name

Zoom Video Communications, Inc.

Company Website

https://zoom.us/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES D