Zoom App Marketplace Overview

Zoom-app-marketplace offers apps to enhance the Zoom experience. Features include scheduling, file access, lead generation, and team collaboration.

Use Cases

Customers recommend Sending & Publishing Communications, Community Building, Contract Management, as the business use cases that they have been most satisfied with while using Zoom App Marketplace.

Other use cases:

  • Generation Of New Leads
  • Collaboration
  • Content Sharing
  • Digital Signature
  • Meeting Management
  • Lead Qualification: Technographic
  • Engaging And Following Up
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoom App Marketplace.

Other priorities:

  • Launch New Products
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Zoom App Marketplace Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom App Marketplace works with different mediums / channels such as User Generated Content. and Blogs.

Peer review evidence (same sources as the product rating summary)

"...Our focus is Quality over quantity for every app published to the Zoom App Marketplace ...." How to Get Your App Published to the Zoom App Marketplace on Your First Review!
"...Already, hundreds of Zoom customers worldwide have installed apps and integrations built by our Zoom Developer Community!..." Official Launch of the Zoom Marketplace!
"...Make sure an Authorized Signing Agent for your company signs the Zoom Marketplace Developer Agreement (this is typically a Legal Team member of one of your CXOs)...." How to Get Your App Published to the Zoom App Marketplace on Your First Review!

Zoom App Marketplace Customer wins, Customer success stories, Case studies

What benefits does Zoom App Marketplace offer for Sending & Publishing Communications?

The ShareCo - Health, Wellness And Fitness

Zoom Video SDK helped The ShareCo improve online therapy. The company had trouble with other video APIs. They faced poor audio and video, high costs, and slow support. With Zoom Video SDK, they got b...etter audio and video. The platform allowed more custom features. The user experience became easier. The ShareCo now offers high-quality, face-to-face online therapy.

 

Warner Bros. Discovery - Media Production - Very Large

New York City, USA

Zoom helps Warner Bros. Discovery connect over 10,000 employees in 30+ countries. Teams use Zoom Chat and Zoom Rooms for real-time collaboration and seamless meetings. Zoom Phone supports flexible wo...rkstyles and easy deployment. Producers and editors work together from anywhere using Zoom. Leaders rely on Zoom for all-hands, video updates, and global communication.

 

Gainsight - Information Technology And Services - Medium

San Francisco, USA

Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated meeting summaries and spent 17% more time in impactful... discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.

 

Capital One - Financial Services - Very Large

McLean, USA

Zoom Meetings and Zoom Rooms helped Capital One connect global teams and support hybrid work. The company used Zoom to streamline recruiting, tripling engagement with historically black colleges and ...universities and Hispanic-serving institutions. Zoom Rooms reduced conference room deployment costs to a third of previous solutions. Capital One improved collaboration, inclusivity, and candidate experiences with Zoom's video technology. Employees adopted Zoom quickly, enabling faster hiring and innovation.

 

Good American - Retail - Medium

Los Angeles, USA

Good American used Zoom Events to expand its Good Squad Open Casting model search globally. The brand moved from in-person auditions to a hybrid model, enabling 30,000 online submissions and 279 uniq...ue auditions in two days. Zoom Events helped Good American remove geographic and economic barriers, making the casting process more inclusive. The team used Zoom’s AI Companion to streamline communication with contestants. This partnership allowed Good American to reach new countries and select winners from a wider talent pool.

Major League Baseball - Sports

Zoom helped Major League Baseball improve communication and teamwork. The platform made meetings and team chats easier. MLB used Zoom to connect staff and manage events. The solution increased produc...tivity and team effectiveness. Zoom supported MLB in reaching its goals.

Zoom App Marketplace Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.69/5

Read Reviews (2)
Custom Reports

3.42/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.69/5

Read Reviews (2)
Custom Reports

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

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for Zoom App Marketplace

Top Failure Risks for Zoom App Marketplace

Zoom Video Communications, Inc. News

Awards

Zoom leads G2s enterprise awards with Zoom Workplace and Zoom AI Companion

Zoom received 738 badges in G2's Summer Reports 2026, excelling in the enterprise category with Zoom Workplace and Zoom AI Companion. These awards, based on verified customer reviews, highlight Zoom's leadership in UCaaS and AI Meeting Assistants. Zoom Workplace and Zoom AI Companion were recognized for usability, user adoption, and ease of business, underscoring their impact on improving collaboration and productivity.

Product

Zoom is transitioning into a "system-of-action" company, integrating AI to streamline workflows across its platforms. In Q1, Zoom's AI Companion and My Notes saw significant user growth, with companies like Raymond James and MongoDB adopting these tools for enhanced workflow automation. Zoom aims to redefine work by using AI to automate tasks following human interactions, positioning itself as a key player in AI-driven enterprise solutions.

Financial

Zooms Anthropic investment has netted the company $1 billion

Zoom's investment in AI startup Anthropic has grown to $1.27 billion, significantly boosting its financial position. This investment, part of a strategic partnership to integrate Anthropic's AI models, reflects Zoom's focus on enhancing AI capabilities. The value of Zoom's stake is expected to rise further as Anthropic nears a new funding round.

Financial

Zoom Video Reaps Over $1B Windfall From Anthropic Investment

Zoom Video Communications Inc. has realized over $1 billion in gains from its initial $51 million investment in AI startup Anthropic. This strategic investment, made through Zoom Ventures, aimed to integrate Anthropics AI models into Zooms platform. The financial windfall underscores Zoom's shift towards AI-driven tools, enhancing its enterprise software offerings.

Zoom Video Communications, Inc. Profile

Company Name

Zoom Video Communications, Inc.

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D