Feedback Software & Survey App to collect feedback from customers and employees
Retail Case Studies and Customer Success Stories with Zonka Feedback
Damas
- Retail
Zonka Feedback helped Damas improve customer experience in 163 stores. Damas wanted better insight into customer interactions after purchases. They used Net Promoter Score surveys to measure satisfac...tion. This gave Damas clear feedback from shoppers. The company could now track and improve customer experience in every store.
Zonka Feedback helped SmartBuyGlasses improve their customer experience. The company had problems with low survey response rates and managing surveys in many languages. Zonka Feedback made it easier ...to collect feedback and track results. SmartBuyGlasses saw a boost in their Net Promoter Score (NPS) after using the platform.
Zonka Feedback helped SmartBuyGlasses manage surveys and automate feedback. The platform made it easy to process feedback quickly. SmartBuyGlasses increased their Net Promoter Score by 30%. Zonka Fee...dback improved how they tracked customer satisfaction. The solution streamlined their feedback process and boosted results.
Restaurants Case Studies and Customer Success Stories with Zonka Feedback
Jones The Grocer
- Restaurants
Zonka Feedback helps Jones The Grocer improve customer experience in all its restaurants. The company needed a complete feedback system. Zonka Feedback provided tools to collect and measure customer ...feedback. This helped Jones The Grocer understand guest needs and improve service. The solution supports better decision-making for restaurant operations.
Zonka Feedback helped Mozaic Bali improve their guest experience. Mozaic wanted a way to collect feedback and insights from guests. They used Zonka Feedback to gather this information. This helped th...em refine and improve their culinary service. As a result, they achieved a high CSAT score.
Education Case Studies and Customer Success Stories with Zonka Feedback
MSTA
- Education
MSTA used Zonka Feedback to improve educator engagement. They had problems with high costs and feedback limits when using Qualtrics. Zonka Feedback helped them collect more feedback from educators. T...his made it easier for MSTA to get important insights. The switch allowed them to engage more educators without extra costs.
Internet Case Studies and Customer Success Stories with Zonka Feedback
RIPE NCC
- Internet
Zonka Feedback helped RIPE NCC improve their member support process. RIPE NCC had issues with disconnected feedback that risked member trust and service quality. They integrated Zonka Feedback with t...heir Zendesk support system. This allowed them to collect and manage feedback more effectively. The solution improved their ability to support members and maintain high service standards.
Zonka Feedback helped Sankara Eye Hospitals improve patient experience. Sankara needed a strong feedback management system to measure patient experience at different locations. They used Zonka Feedba...ck to collect and track feedback from patients. This helped them understand patient needs better. The solution made it easier to improve service quality at all their hospitals.
Other Industry Case Studies and Success Stories with Zonka Feedback
LivingPackets
Zonka Feedback helped LivingPackets improve their product experience. LivingPackets struggled with scattered feedback and limited ways to collect feedback from customers. They also had trouble connec...ting feedback with their business tools. Zonka Feedback provided a solution that brought all feedback together and made it easier to collect feedback from many channels. Integration with business tools became smooth. This helped LivingPackets enhance their product experience.
Zonka Feedback helped PSIPL improve feedback management for washroom users. PSIPL wanted a system that was easy for everyone to use. Zonka Feedback provided an interactive solution. This made it simp...le for users to share their experience. The new system helped PSIPL rebuild its customer experience landscape.
Zonka Feedback helped Purplle improve customer satisfaction. Purplle had trouble collecting feedback about their in-store shopping experience. They used Zonka Feedback to gather customer opinions. Th...is made it easier for Purplle to understand what shoppers wanted. As a result, Purplle could make better decisions to improve their service. The solution focused on customer experience and feedback collection.
Zonka Feedback helped Simpl improve its customer experience. Simpl wanted to make its feedback process better. The company had problems with its old experience management partner. Zonka Feedback prov...ided a new way to collect and manage feedback. This helped Simpl revalue its customer experience.
