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Information Technology and Services Case Studies and Customer Success Stories with XTM Cloud

 

THG Fluently – Ingenuity Commerce - Information Technology And Services - Large

Manchester, UK

XTM Cloud helped THG Fluently – Ingenuity Commerce centralize translation resources and improve project visibility. Before, their team struggled with... offline tools and limited file sharing. With XTM Cloud, they now manage translation memory, glossaries, and project tracking from one platform. This led to higher productivity, better communication, and faster project delivery. In H1 2023, they handled over 23,000 projects and 88 million words using XTM Cloud.

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Degreed - Information Technology And Services - Medium

Pleasanton, USA

Degreed used Rigi to improve its localization process. The team integrated Rigi into their CI/CD workflow. This gave linguists visual... context for over 90% of UI texts. As a result, Degreed reduced linguist queries by 80%. The coverage report feature helped clean up more than 50% of unused strings. Now, Degreed ships features with accurate translations faster and more efficiently.

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The Translation Team - Information Technology And Services - Small

XTRF helped The Translation Team move from spreadsheets to a centralized translation management system. The company reduced vendor payment processing... from over three hours to under 15 minutes and cut monthly invoicing time from nearly 10 hours to just a couple. XTRF's automation, custom workflows, and vendor portal improved project tracking and transparency. The platform's ISO/IEC 27001:2013 certification enhanced cybersecurity compliance. The Translation Team praised XTRF's support and community resources for smooth implementation and ongoing success.

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Tilde - Information Technology And Services - Medium

XTRF helped Tilde automate their localization workflow. Tilde chose XTRF for its flexible customization and strong reporting features. The platform... enabled Tilde to refine vendor management and integrate machine translation, boosting productivity. XTRF's support ensured a smooth transition in under six months. Tilde expects to process 70,000 translation tasks with XTRF in 2021.

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Translations International - Information Technology And Services - Small

USA

Translations International uses XTRF to manage all translation and interpretation projects. The platform automates repetitive tasks, freeing project managers to... focus on client relationships. XTRF enables fast linguist selection with advanced filters and stores detailed vendor data. Clients use an online portal to order projects, track status, and review invoices. Customizable reporting and invoicing streamline operations and improve transparency.

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Global Textware - Information Technology And Services - Small

Groningen, Netherlands

Global Textware replaced their slow, outdated in-house project management tool with XTRF. They needed a system to handle vendor management,... quoting, invoicing, and translation project management. XTRF gave them one integrated platform for all departments. The new system improved workflow automation and reporting. Global Textware now delivers faster, more coordinated translation services.

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Exero Soluciones - Information Technology And Services - Small

Mexico City, Mexico

Exero Soluciones switched from a custom-built TMS to XTRF for better flexibility and features. Their old system was slow, costly,... and lacked key functions like integrated invoicing. With XTRF, they automated project management and improved file handling. Real-time ROI tracking now helps them make faster decisions. The team saves time with workflow templates and enjoys more efficient communication. XTRF supports their growth and meets all their translation management needs.

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Maven International - Information Technology And Services - Small

Kuala Lumpur, Malaysia

Maven International used XTRF to automate project management and reduce manual tasks. The platform helped them create professional client documents... and streamline approvals. XTRF's transparency in quotations built client trust and made closing deals easier. Automation reduced human error and repetitive work, making staff happier and lowering turnover. Maven International expects to use even more features as they grow.

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Tilde - Information Technology And Services - Medium

Riga, Latvia

Tilde used XTRF to automate and streamline their translation workflows. They needed a flexible platform to fit their unique processes.... XTRF’s customizable features and robust reporting helped Tilde improve vendor management. Machine translation integration boosted productivity and allowed vendors to handle more work. Tilde transitioned to XTRF in under six months and expects to process 70,000 translation tasks in 2021.

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Textinnova - Information Technology And Services - Small

Textinnova used XTRF, integrated with XTM Cloud, to manage translation and localization projects. The platform's flexible workflows and tool integrations... helped Textinnova streamline project management. XTRF enabled efficient collaboration among translators, copywriters, and editors. Customizable workflows supported their tiered business model. Automated quoting and centralized communication improved productivity. Training resources helped the team quickly master the system.

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Acolad - Information Technology And Services - Large

Boulogne-Billancourt, France

Acolad used XTM Cloud to automate and simplify its localization process. The company faced challenges with offline tools, manual tasks,... and lack of integration. XTM Cloud enabled automation, integration, and real-time collaboration across teams and vendors. Acolad reduced the number of steps to translate content by 8. The new system saved time, cut costs, and improved quality for global clients.

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Consumer Services Case Studies and Customer Success Stories with XTM Cloud

 

Hunnect - Consumer Services - Small

Szeged, Hungary

XTRF helped Hunnect, a language service provider, achieve 10% revenue growth. The platform saved Hunnect 50-100 hours each week by... automating file transfers and purchase order generation. Custom integrations with client systems made project management faster and easier. Hunnect processed more projects with the same team size. The XTRF Request feature improved job assignments and communication with freelancers.

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Allround Service - Consumer Services - Small

Munich, Germany

XTM Cloud helped Allround Service automate translation workflows. The company replaced manual email-based processes with centralized project management. They increased... translation volume by 10% for frequent language pairs. Costs dropped by 5-10% due to workflow automation and translation memory use. Project managers now track KPIs and freelancer performance more easily. Consistency and quality of translations improved across all projects.

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Translations International - Consumer Services - Small

XTRF helps Translations International manage all translation and interpretation projects from start to finish. The platform automates workflows, making project... management faster and more efficient. Project managers use XTRF to assign linguists, track projects, and handle invoicing in one place. Clients use the online portal to order projects, approve quotes, and view invoices. XTRF improves customer service and saves time for the team.

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Lex Translate - Consumer Services - Small

XTRF helped Lex Translate manage many legal translation projects with different language pairs. The platform's file management and invoicing tools... made work easier and saved time for the team. XTRF supported Lex Translate in moving from office to remote work. The company now plans better and manages work more smoothly. Management gained more time to focus on important tasks.

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Maven International - Consumer Services - Medium

XTRF helped Maven International, a language service provider, reduce manual tasks and improve project management. The platform's client-focused features made... it easier to win clients and build trust. XTRF automated repetitive work, cutting human error and boosting staff satisfaction. Employees now use a single portal, making daily work simpler and more enjoyable. This led to lower staff turnover and better client service.

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The Translation Team - Consumer Services - Small

Huntington Beach, USA

The Translation Team switched from spreadsheets to XTRF's translation management system. They automated project tracking, invoicing, and vendor management. Manual... invoicing dropped from 10 hours to just a couple each month. Purchase order automation cut vendor payment processing to under 15 minutes. XTRF's security and workflow templates improved compliance and project speed. The team praised XTRF's support and customization options.

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Quick! Translations s.r.o. - Consumer Services - Small

Czech Republic

Quick! Translations used XTRF to replace their old spreadsheet-based project management system. The company needed a tool tailored for small... translation agencies with international operations. XTRF provided a flexible, user-friendly platform that matched their specific needs. The transition was smooth, with strong support and training from XTRF. As a result, Quick! Translations now spends less time on orders and accounting, improves communication, and reduces costs.

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Marketing and Advertising Case Studies and Customer Success Stories with XTM Cloud

 

Avantpage - Marketing And Advertising - Small

Davis, USA

Avantpage used XTRF to automate project management and invoicing. They integrated their preferred CAT tool with XTRF. This saved them... about 80 hours each month, or 1,000 hours per year. Project managers now spend less time on manual tasks and more time supporting clients. Automation reduced errors and improved turnaround times. XTRF updates help Avantpage keep saving time.

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Global Textware - Marketing And Advertising - Small

XTRF replaced Global Textware's outdated in-house project management tool. The company needed a solution for translation project management, vendor management,... quoting, and invoicing. XTRF offered automation, integrated workflows, and customization for their translation agency. All departments now use one platform, improving efficiency and control. Global Textware expects faster, safer, and more stable operations with XTRF.

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Textinnova - Marketing And Advertising - Small

XTRF, integrated with XTM Cloud, helped Textinnova streamline translation project management. The platform's flexible workflows and tool integrations improved efficiency... for their tiered business model. XTRF's Academy made training easy for project managers. Automated quoting and centralized communication boosted productivity. Textinnova now manages complex localization projects with greater control and speed.

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Comunica Translations - Marketing And Advertising - Small

XTRF TMS helped Comunica Translations replace their outdated project management system. The agency needed automation, cloud access, and flexible licensing.... XTRF enabled seamless integration with memoQ, automated project management, and detailed financial reporting. Implementation was smooth, with custom features added by the XTRF team. Comunica expects XTRF to cut project management time by 15% to 20%.

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Diction - Marketing And Advertising - Small

XTRF helped Diction manage rapid growth by providing a cloud-based translation management system. Diction needed a scalable tool to handle... complex translation projects for a growing client base. XTRF offered an intuitive project management platform that improved workflows and client experience. Diction sees XTRF as a strategic partner for future expansion. Project management is now integrated, with invoicing and vendor management to follow.

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Comunica Translations - Marketing And Advertising - Small

XTRF helped Comunica Translations replace their outdated project management system. The old system was slow and hard to update, causing... stress for staff. XTRF automated project management and integrated with memoQ. The new system improved financial reporting and allowed flexible licensing. Comunica expects to cut project management time by up to 20%. Staff are happier and can focus more on customer service and business growth.

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Manufacturing Case Studies and Customer Success Stories with XTM Cloud

 

Turck - Manufacturing - Large

Mülheim an der Ruhr, Germany

Turck used Rigi to localize their Product Information Management content. They needed to translate technical terms and provide visual context... for accuracy. Rigi’s neural machine translation and visual editor streamlined the process. Turck saw a 50% drop in errors and 70% fewer translator queries. The team was fully satisfied with the faster, easier workflow.

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Johnson Controls - Manufacturing - Very Large

Johnson Controls used XTM to cut localization costs by 40%. They reduced delivery times by four weeks. Centralized translation memory... and automated workflows helped their global teams. XTM improved control and consistency for large-scale translation management. The platform enabled faster, more efficient localization for manufacturing content.

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Johnson Controls - Manufacturing - Very Large

Johnson Controls used XTM to cut localization costs by 40%. They reduced delivery times by four weeks. Centralized translation memory... and automated workflows helped their global teams. XTM gave them more control and consistency. The platform improved translation management and scaled operations.

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Johnson Controls - Building Technology, Software, And Services - Very Large

Milwaukee, USA

Johnson Controls used XTM Cloud to fix slow and costly localization. Before, they had long project timelines and high costs... from manual workflows and outside vendors. XTM Cloud gave them a central place for all translations and automated many tasks. They cut project lead times by 4 weeks. Costs went down and translation quality improved. Teams now work faster and with more control over their content.

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Construction Case Studies and Customer Success Stories with XTM Cloud

Johnson Controls - Construction - Very Large

XTM Cloud helped Johnson Controls cut project lead times by 4 weeks. The company centralized translation memory and automated workflows.... This reduced localization costs and improved translation quality. In-context review features made translations more accurate. Johnson Controls gained full control and visibility over localization. The process is now scalable for global growth.

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Entertainment Case Studies and Customer Success Stories with XTM Cloud

 

Bigpoint - Entertainment - Medium

Hamburg, Germany

Bigpoint used XTM Cloud and GitHub to automate video game localization. Manual steps and slow turnaround times were replaced by... a continuous localization workflow. QA tasks that once took over two hours now take just two minutes. The new process reduced errors, improved translation quality, and sped up releases. Bigpoint now delivers high-quality games to global players faster and with less effort.

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Professional Training & Coaching Case Studies and Customer Success Stories with XTM Cloud

 

Global Arena - Professional Training & Coaching - Small

Philadelphia, USA

Global Arena used XTRF to improve translation project management. They needed a tool to streamline workflows and ensure high-quality translations.... XTRF's cloud-based platform helped them manage translation, editing, and proofreading in one place. The system allowed easy integration and customization. This led to better quality control and consistent results for their clients.

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Apparel & Fashion Case Studies and Customer Success Stories with XTM Cloud

 

FARFETCH - Apparel & Fashion - Large

London, UK

FARFETCH used XTM Cloud to automate and centralize their localization process. They tripled their localization output and now deliver 2.5... billion words a year in 15 languages. XTM Cloud helped them cut localization costs by up to 25%. The platform improved translation quality, consistency, and project transparency. FARFETCH also created a new revenue stream by offering localization as a service to 40 B2B clients.

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Computer Software Case Studies and Customer Success Stories with XTM Cloud

 

GoTo - Computer Software - Large

Boston, USA

XTM Cloud helped GoTo automate website localization with a custom Sitecore integration. The localization team reduced manual work and cut... costs by streamlining translation workflows. XTM Cloud's connectors and automation features enabled faster project creation and improved productivity. GoTo now manages localization for up to 40 languages with less effort. The team values XTM's responsive support and ongoing product improvements. Localization spend is down and turnaround times are faster.

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Oil & Energy Case Studies and Customer Success Stories with XTM Cloud

 

Ariel Corporation - Oil & Energy - Large

Mount Vernon, USA

Ariel Corporation used XTM Cloud and SYSTRAN MT to automate and improve their translation process. They needed to increase translation... output and reduce localization costs. By integrating machine translation and neural fuzzy adaptation, Ariel cut human translation by 31% and doubled machine translation quality. The new workflow reduced post-editing time and increased efficiency for their global content. Ariel now delivers more translations with less effort and lower spend.

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Wholesale Case Studies and Customer Success Stories with XTM Cloud

 

RS Group - Wholesale - Large

London, UK

RS Group used XTM Cloud to fix slow, error-prone translation processes. Before, they managed translations manually, causing delays and inconsistent... content. With XTM Cloud, they now have a single source of truth and translation memories. This cut manual work, reduced errors, and improved content consistency. RS Group can now launch new products faster and support global customers better.

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Other Industry Case Studies and Success Stories with XTM Cloud

 

VERBA CENTAR - Translation Services - Small

Zagreb, Croatia

VERBA CENTAR used XTRF to motivate and reward in-house translators. They needed a way to measure work results and reward... above-average performance. XTRF let them track efficiency using a custom points system based on words translated and hours worked. The system automated reporting and enabled remote work. Translators now get regular updates on their achievements and can earn extra points for client praise. This improved productivity and supported quality standards.

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LexisNexis Intellectual Property Solutions - Professional Services - Large

New York, USA

Rigi helped LexisNexis Intellectual Property Solutions clean up and localize user interface texts for multiple languages. The team automated language... suggestions and managed translation statuses with Rigi, making translators and reviewers more efficient. Integration with CAT tools let external translators start work right away. The localization process became faster and more accurate, reducing translation-related tickets for developers. This led to better translations and quicker release of new features.

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Klook - Travel Technology - Large

Hong Kong, Hong Kong

XTM Cloud helped Klook manage global content in over 21 destinations. Klook needed more flexibility, scalability, and transparency for localization.... XTM Cloud enabled fast onboarding, seamless integration, and advanced workflow customization. Klook gained full data visibility, centralized assets, and controlled costs. The new system supported a major brand relaunch and improved customer engagement worldwide.

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Attached - Localization And Translation - Small

The Hague, Netherlands

Attached used XTRF to automate their translation delivery process. They needed to remove manual handling and deliver translations quickly for... an enterprise software client. XTRF integrated with their existing systems and added Smart Connectors and Phrase integration. This let Attached launch their new workflow fast and keep costs low. Now, Attached delivers translations with almost no manual work.

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ATL - Localization And Translation - Small

Krakow, Poland

ATL used XTRF integrated with memoQ to automate project management. Over 50% of manual, repetitive tasks were removed from project... managers' workloads. This let the team focus on process monitoring and client solutions. Projects are now delivered faster, reducing time to market. The system also improved client communication with automated quotations and savings visibility.

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Quick! Translations s.r.o. - Localization And Translation - Small

XTRF helped Quick! Translations s.r.o. move from spreadsheets to a modern project management system. The translation agency needed automation and... flexibility for their small business. XTRF offered a user-friendly interface and customizable features. The transition was smooth, with strong support and training from XTRF Academy. Quick! Translations now spends less time on orders and accounting, improving efficiency and reducing costs.

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Exero Soluciones - Small

XTRF helped Exero Soluciones move from manual Excel tracking to a full translation management system. The company struggled with slow,... custom-built tools and missing features. XTRF offered automation, real-time ROI tracking, and integrated invoicing. Project managers now save time and manage files more easily. The system fits both small and growing translation companies.

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Global Arena - Small

Global Arena used XTRF to improve translation project management. They needed a tool to streamline workflows and ensure high-quality translations... at a good price. XTRF's cloud-based platform helped them manage translation, editing, and proofreading with ease. The system let them store translation memories, cut costs, and keep quality high. Integration options and a user-friendly interface were key for their team.

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Diction - Translation Agency - Small

Copenhagen, Denmark

Diction needed a better way to manage complex translation projects as their business grew. They chose XTRF, a cloud-based translation... management system, to simplify workflows for both project managers and clients. XTRF helped Diction handle more complex client needs and supported their growth plans. The new system improved project management and made translation ordering easier for clients.

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