Real-World Case Studies and Customer Success Stories with XSOL

XSOL helped Frucor capture and share expert knowledge across the company. Before XSOL, staff relied on a few experts and outdated documentation. XSOL created a reliable, accessible knowledge base. Te...ams now collaborate better and use a common language. New staff learn faster and everyone is more self-reliant. Frucor reduced key-person risk and improved oversight for high-risk IS projects.
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XSOL helped Hancocks Alcohol Merchants improve their business in four key areas. The company automated manual processes, leading to $400,000 in extra revenue over seven months. XSOL reduced the numbe...r of suppliers from 25 to 3-5, cutting costs and boosting discounts. The solution made the team faster and more dynamic, improved risk management, and transformed company culture. XSOL also helped Hancocks recover quickly from disasters, keeping customer relationships and revenue intact.
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XSOL helped the University of Auckland standardize business processes across 5 campuses, serving 40,000 students and 5,000 staff. Before XSOL, each department ran processes differently, causing ineff...iciency. With XSOL, the university now uses one process language and consistent documentation. XSOL supports change management, compliance, and continuous improvement. Staff can see process impacts, manage risks, and reduce costs. XSOL enables faster project starts and better collaboration across teams.
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XSOL business modeling software helped FOB Direct Ltd, a New Zealand clothing importer, gain real-time control over its supply chain. The company improved contract margin management, achieved 100% su...pply chain visibility, and increased accuracy. XSOL enabled management by exception, alerting staff to issues like low margins or airfreight use. The system allowed direct input from the China office and shipping agent, cutting process steps and boosting efficiency. FOB Direct now tracks profits, sales, and supplier performance in real time, with no business downtime during installation.
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XSOL helped Patton capture and organize business knowledge, reducing the risk of knowledge loss as staff retired. Within seven months, Patton documented 65% of its business processes, improving effic...iency and compliance. XSOL enabled faster onboarding for new staff and reduced training costs. The system identified missing sales processes, leading to increased sales and better time management. Ongoing use of XSOL continues to deliver cost savings and business improvements for Patton.
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XSOL's no code platform helped an outsourcing project led by Alex Banfield boost productivity. The team used XSOL to orchestrate and automate agent activities. Agent output increased by 25%. Unit pro...cessing time dropped by 20%. Agent errors were cut in half. Queue and report preparation times were eliminated. The team created 4 to 5 new system versions daily, reaching a near perfect system in one week. XSOL enabled fast changes and innovation in outsourced systems.
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