Hospitality Case Studies and Success Stories with Whisbi Platform
CASE STUDY Palladium Hotel Group
Palladium Hotel Group improved their online conversion rate by 30% using Whisbi's Conversational Sales Assistant. They faced challenges with digital customers and optimized their call center resource...s in Mexico and Spain. The solution involved real-time connection of web visitors to contact center agents, using a hybrid model of bot and human interaction.
Utilities Case Studies and Success Stories with Whisbi Platform
CASE STUDY Iberdrola
Iberdrola faced low conversion rates with their online forms. They wanted to improve trust and customer experience by making online sales feel like in-branch visits. Their complex sales process and h...ard-to-understand offers led to low online sales.
Telecommunications Case Studies and Success Stories with Whisbi Platform
CASE STUDY A1 Austria
A1 Austria, a leading telecommunications company, partnered with Whisbi to create a Virtual Shop. This digital platform allowed real-time customer support through video, voice, and chat. The Liveshop... project led to a 30% increase in online conversion rates and average basket size. It also maintained high NPS ratings, comparable to in-store experiences.
Telia Sweden used Whisbi's platform to shift from offline to online sales. They achieved a 20% conversion rate and 500+ sales per month. The solution connected online customers with sales experts in ...real-time. This improved customer experience and increased online sales.
A1 Group, a leading telecommunications company in Austria and other European countries, implemented Whisbi's Live Commerce Platform. They launched A1 Liveshop to enhance customer engagement with real...-time communication. This strategy improved customer experience and increased online conversion rates. A1 expanded the Liveshop across six European markets, achieving exceptional results during the global pandemic.
Telia Sweden used Whisbi's platform to shift from offline to online sales. They aimed to provide a digital-first customer experience. They connected online customers with sales experts in real-time. ...After six months of testing, they achieved a 20% conversion rate.
Automotive Case Studies and Success Stories with Whisbi Platform
CASE STUDY ŠKODA UK
ŠKODA UK used Whisbi's platform to deliver over 2000 car tours. They increased online sales leads and improved customer connections. The Skoda Live Tour offers a 360-degree vehicle tour. It operates ...with a team of seven and is available daily. The platform supports the launch of new cars like the ŠKODA Kodiaq.
Hyundai Mexico partnered with Whisbi to launch Hyundai Live in 2018. They combined online tools with dealership service. Over 1 million viewers watched in 9 months. They sent 70 pre-qualified leads t...o dealerships monthly. They generate over 100 test drives per week via their website. Whisbi's platform improved customer experience and increased conversion rates.
Mazda Mexico partnered with Whisbi to improve online conversions and dealer engagement. They used Whisbi's Guide and Sell solutions to transform sales workflows into conversations. This allowed web v...isitors to arrange test drives unassisted, 24/7. The integration with Mazda's CRM helped distribute leads to dealers. The Whisbi Sell solution connected customers to product experts in real time, enhancing user experience and closing more deals. Mazda Mexico achieved a 30% increase in online conversion rate.
Hyundai Mexico used Whisbi's live video engagement to enhance their digital shopping experience. They achieved a 3:1 ROI with this approach. The project started before COVID-19, allowing them to adap...t quickly during the pandemic. They generated over 100 test drives per week through their website.
Citroën Spain used Whisbi's platform to increase pre-qualified leads from their website. The automotive industry is moving online, and Citroën Spain needed to engage more with online visitors. Whisbi...'s platform helped them connect with customers in real-time through live messaging and broadcasting. This improved their online engagement and lead generation.
Mazda Mexico partnered with Whisbi to improve online conversions and dealer engagement. They used Whisbi's Guide and Sell solutions to transform sales workflows into conversations. In August 2020, th...ey sent over 2500 qualified leads to dealerships and achieved a 30% conversion rate. 93% of leads were generated unassisted, and only 800 impressions were needed per qualified lead.
Opel Spain used Whisbi's platform to increase pre-qualified online leads and speed up the sales cycle. They faced challenges with customer engagement and low digital sales. By using Whisbi's Conversa...tional Marketing platform, they aimed to increase trust and transparency by bringing traditional sales online. This helped them engage web visitors better and improve lead volume and quality.
Hyundai Mexico used Whisbi's live video engagement to boost sales. They set up a small showroom for live broadcasts. This helped them achieve a 3:1 ROI. They saw a 461% increase in leads and 447% mor...e sales. The strategy included real-time interaction with customers.
Toyota used Whisbi's platform to improve online lead generation. They aimed to enhance customer convenience and online experience. They wanted to grow sales and conversion rates. They focused on live... video communication and personalized assistance. They targeted customers using multiple devices.
