Whisbi Platform: Product updates, Customer stories, and Insights | 2026 Cuspera

Mazda Mexico partnered with Whisbi to improve online conversions and dealer engagement. They used Whisbi's Guide and Sell solutions to transform sales workflows into conversations. In August 2020, th...ey sent over 2500 qualified leads to dealerships and achieved a 30% conversion rate. 93% of leads were generated unassisted, and only 800 impressions were needed per qualified lead.
Show More..

A1 Austria, a leading telecommunications company, partnered with Whisbi to create a Virtual Shop. This digital platform allowed real-time customer support through video, voice, and chat. The Liveshop... project led to a 30% increase in online conversion rates and average basket size. It also maintained high NPS ratings, comparable to in-store experiences.
Show More..

A1 Group, a leading telecommunications company in Austria and other European countries, implemented Whisbi's Live Commerce Platform. They launched A1 Liveshop to enhance customer engagement with real...-time communication. This strategy improved customer experience and increased online conversion rates. A1 expanded the Liveshop across six European markets, achieving exceptional results during the global pandemic.
Show More..

Mazda Mexico partnered with Whisbi to improve online conversions and dealer engagement. They used Whisbi's Guide and Sell solutions to transform sales workflows into conversations. This allowed web v...isitors to arrange test drives unassisted, 24/7. The integration with Mazda's CRM helped distribute leads to dealers. The Whisbi Sell solution connected customers to product experts in real time, enhancing user experience and closing more deals. Mazda Mexico achieved a 30% increase in online conversion rate.
Show More..

Opel Spain used Whisbi's platform to increase pre-qualified online leads and speed up the sales cycle. They faced challenges with customer engagement and low digital sales. By using Whisbi's Conversa...tional Marketing platform, they aimed to increase trust and transparency by bringing traditional sales online. This helped them engage web visitors better and improve lead volume and quality.
Show More..

Palladium Hotel Group improved their online conversion rate by 30% using Whisbi's Conversational Sales Assistant. They faced challenges with digital customers and optimized their call center resource...s in Mexico and Spain. The solution involved real-time connection of web visitors to contact center agents, using a hybrid model of bot and human interaction.
Show More..