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Whisbi Platform

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(720 Reviews, Testimonials & Expert Opinions)
(720 Reviews, Testimonials & Expert Opinions)

Whisbi: Conversational Sales & Marketing Platform

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About Whisbi Platform

Whisbi Platform is a conversational commerce solution designed for live engagement and sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Whisbi Platform allows users to embed a call-to-action button on the company's website. Whisbi Platform offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via a knowledge base.

By clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.

Evaluating Whisbi Platform for your Live Chat need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 720 insights from peers and experts who used Whisbi Platform to help you determine how well it fits your Live Chat needs.

Peer and Expert Opinions
for Whisbi Platform

Goals

Increase sales & revenue and Improve digital and social presence are the most popular goals peers achieved using Whisbi Platform .

Other goals:

  • Launch new products
  • Build brand awareness
  • Improve brand engagement
  • Improve efficiency
  • Enhance customer relationships
  • Acquire customers
  • Improve ROI
  • Grow market share
  • Improve visibility
See all goals See less goals

Channels

It is the best suited for phone calls, video, chat, channels.

Other channels:

  • website
  • offline
  • point of sale
  • mass media
  • text SMS
  • omnichannel
  • e-mail
  • social media
  • on premises
  • mobile
  • promotions
  • user generated content
  • blogs
See all channels See less channels

Processes

Peers recommend engagement management, advertisement, rating and review management, as the business processes that they have been most satisfied while using Whisbi Platform .

Read Peer and Expert Experience for Business Use Cases

Engagement management With Video and Chat

Engaging and following up With Video and Chat

Advertisement With E mail and Social media and Text sms

Rating and review management With Website

Helpdesk management With Phone calls and Offline and Point of sale and Video

Lead routing With Offline and Phone calls and On premises and Point of sale

Generation of new leads With Video and Mass media and Website

Customer feedback management With Website and Chat and Video

Measuring customer satisfaction With Website and Chat and Video

Measuring net promoter score With Website and Promotions and Chat and Video

Sales call management With Phone calls

Call recording With Phone calls

Conversion management With Website and Mass media

Capturing leads With Video and Chat and Website

Campaign management With Text sms

Customer case management

Workflow management

Collaboration

Products & pricelist management With Phone calls

Contact list management

Social media management

Sales document management

Digital marketing

See allless Activities

Popular Business Setting
for Whisbi Platform

Top Industries

  • Automotive
  • Telecommunications
  • Hospital & Health Care

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Peers used Whisbi Platform to Increase sales & revenue and Improve digital and social presence

Verify if it works for you

IT and Other Capabilities
for Whisbi Platform

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

Phone Support

24/7 Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Whisbi Platform

First 5 Reports are Free

Vendor Profile Details

Company Name Whisbi
Company Website https://www.whisbi.com/
Year Founded 2008
HQ Location C/Calabria nº 169, 10th floor, 08015 Barcelona.
Employees 101-250
Social
Financials Private