Whisbi Platform Overview
Whisbi Platform is a conversational commerce solution designed for live engagement and sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.
Whisbi Platform allows users to embed a call-to-action button on the company's website. Whisbi Platform offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via a knowledge base.
By clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.
Cuspera Reviews
14 buyers and buying teams have used Cuspera to assess how well Whisbi Platform solved their Conversational Marketing needs. Cuspera uses 444 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Whisbi Platform.
Use Cases
Peers recommend Engagement Management , Rating And Review Management , Advertisement , as the business use cases that they have been most satisfied while using Whisbi Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Video and Chat |
4.88/5 ★ |
"...A new way for customers to interact with the brand online, it proved to be a success, with Whisbi reporting 48% test drive requests, 10% real car sales, and 2000 overall live tours on the back of the tool. ..." Six brands using live chat in innovative ways |
| engaging and following up |
4.82/5 ★ |
"...Video increase user engagement...." Peer review by Alex |
| Rating And Review Management with Website |
4.73/5 ★ |
"...Thanks to the Conversational Marketing platform, Vodafone has as well improved their engagement by 19% and customer satisfaction rate the webpage with Whisbi One-To-Many live video chat scored the highest NPS score!..." Whisbi Conversational Marketing Platform |
| Advertisement with E-Mail, Website, Social Media, Video and Text SMS |
4.21/5 ★ |
"...Vodafone is also able to drive traffic to their live video sessions from any digital advertising campaign...." Whisbi Conversational Marketing Platform |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Video and Chat |
4.88/5 ★ |
"...A new way for customers to interact with the brand online, it proved to be a success, with Whisbi reporting 48% test drive requests, 10% real car sales, and 2000 overall live tours on the back of the tool. ..." Six brands using live chat in innovative ways |
|
| engaging and following up |
4.88/5 ★ |
| Rating And Review Management with Website |
4.73/5 ★ |
"...Thanks to the Conversational Marketing platform, Vodafone has as well improved their engagement by 19% and customer satisfaction rate the webpage with Whisbi One-To-Many live video chat scored the highest NPS score!..." Whisbi Conversational Marketing Platform |
|
| Advertisement with E-Mail, Website, Social Media, Video and Text SMS |
4.21/5 ★ |
"...Vodafone is also able to drive traffic to their live video sessions from any digital advertising campaign...." Whisbi Conversational Marketing Platform |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 444 insights from peers and experts to help you assess how these Whisbi Platform use cases fit your Conversational Marketing needs.
Popular Business Setting
for Whisbi Platform
Top Industries
- Automotive
- Telecommunications
- Hospital & Health Care
Popular in
- Enterprise
- Large Enterprise
- Small Business
Peers used Whisbi Platform to Increase sales & revenue and Acquire customers
Peer and Expert Opinion on Features
for Whisbi Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
| Recording | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
| Recording | Read Reviews (6) |
IT and Other Capabilities
for Whisbi Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (13) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (43) |
| Chat Support | Read Reviews (44) |
| Phone Support | Read Reviews (5) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (43) |
| Chat Support | Read Reviews (44) |
| Phone Support | Read Reviews (5) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (14) |
Software Failure Risk Guidance
?for Whisbi Platform
Overall Risk Meter
Top Failure Risks for Whisbi Platform
Vendor Profile Details
HQ Location
C/Calabria nº 169, 10th floor, 08015 Barcelona.
Employees
101-250
Social
Financials
Private
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