Whisbi Platform Overview

Whisbi Platform enables real-time video communication and live chat for enhanced customer engagement and sales conversion. Reporting and chatbot features support informed decision-making and lead conversion.

Use Cases

Customers recommend Engagement Management, Rating And Review Management, Advertisement, as the business use cases that they have been most satisfied with while using Whisbi Platform.

Other use cases:

  • Generation Of New Leads
  • Lead Routing
  • Helpdesk Management
  • Measuring Customer Satisfaction
  • Conversion Management
  • Call Recording
  • Capturing Leads
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Whisbi Platform.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Grow Market Share
  • Improve Visibility
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Whisbi Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Whisbi Platform works with different mediums / channels such as Video. Chat. Website etc.

Whisbi Platform's features include Personalization, and Recording. and Whisbi Platform support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Whisbi Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The leads we generate from the Whisbi platform have a higher conversion than other website leads...." Peer review by Executive Sponsor

Whisbi Platform, Okendo, Qualified, Continually, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Whisbi Platform

Top Industries

  • Automotive
  • Telecommunications
  • Hospital & Health Care

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Whisbi Platform is popular in Automotive, Telecommunications, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Small Business.

Comprehensive Insights on Whisbi Platform Use Cases

Why is Whisbi Platform the best choice for Engagement Management?

What benefits does Whisbi Platform offer for Rating And Review Management?

Why is Whisbi Platform the best choice for Generation Of New Leads?

What Are the key features of Whisbi Platform for Lead Routing?

22+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Whisbi Platform solved their Conversational Marketing needs. Cuspera uses 444 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Case Studies

Automotive

CASE STUDY Mazda Mexico

Mazda Mexico partnered with Whisbi to improve online conversions and dealer engagement. They used Whisbi's Guide and Sell solutions to transform sales workflows into conversations. In August 2020, th...ey sent over 2500 qualified leads to dealerships and achieved a 30% conversion rate. 93% of leads were generated unassisted, and only 800 impressions were needed per qualified lead.

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Automotive

CASE STUDY Hyundai Mexico

Hyundai Mexico used Whisbi's live video engagement to boost sales. They set up a small showroom for live broadcasts. This helped them achieve a 3:1 ROI. They saw a 461% increase in leads and 447% mor...e sales. The strategy included real-time interaction with customers.

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Telecommunications

CASE STUDY Telia Sweden

Telia Sweden used Whisbi's platform to shift from offline to online sales. They achieved a 20% conversion rate and 500+ sales per month. The solution connected online customers with sales experts in ...real-time. This improved customer experience and increased online sales.

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Telecommunications

CASE STUDY Telia Sweden

Telia Sweden used Whisbi's platform to shift from offline to online sales. They aimed to provide a digital-first customer experience. They connected online customers with sales experts in real-time. ...After six months of testing, they achieved a 20% conversion rate.

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Automotive

CASE STUDY Toyota

Toyota used Whisbi's platform to improve online lead generation. They aimed to enhance customer convenience and online experience. They wanted to grow sales and conversion rates. They focused on live... video communication and personalized assistance. They targeted customers using multiple devices.

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Telecommunications

CASE STUDY A1 Austria

A1 Austria, a leading telecommunications company, partnered with Whisbi to create a Virtual Shop. This digital platform allowed real-time customer support through video, voice, and chat. The Liveshop... project led to a 30% increase in online conversion rates and average basket size. It also maintained high NPS ratings, comparable to in-store experiences.

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Video

Whisbi VoIP - Virtual Call

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Peers used Whisbi Platform for engagement management and rating and review management

Whisbi Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.29/5 ★

Read Reviews (1)
Analytics

4.69/5 ★

Read Reviews (15)
Custom Reports

4.14/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.29/5 ★

Read Reviews (1)
Analytics

4.69/5 ★

Read Reviews (15)
Custom Reports

4.14/5 ★

Read Reviews (14)

Software Failure Risk Guidance

?

for Whisbi Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Whisbi Platform

Whisbi Technologies, Inc. Profile

Company Name

Whisbi Technologies, Inc.

Company Website

https://www.whisbi.com/

Year Founded

2008

HQ Location

C/Calabria nº 169, 10th floor, 08015 Barcelona.

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE