About Whisbi Platform

Whisbi Platform is a conversational commerce solution designed for live engagement and sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Whisbi Platform allows users to embed a call-to-action button on the company's website. Whisbi Platform offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via a knowledge base.

By clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Whisbi Platform solves your Live Chat needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Whisbi Platform.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Grow Market Share
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Rating And Review Management , Advertisement , as the business use cases that they have been most satisfied while using Whisbi Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Video and Chat

4.88/5

Read Reviews (27)

"...Whisbi is a global provider of a mobile-first conversational commerce platform that combines live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement...." Peer review from Whisbi Technologies
engaging and following up

4.88/5

Read Reviews (17)

Rating And Review Management with Website

4.73/5

Read Reviews (16)

"...A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates...." Peer review
Advertisement with E-Mail, Website, Social Media, Video and Text SMS

4.21/5

Read Reviews (12)

"...Vodafone is also able to drive traffic to their live video sessions from any digital advertising campaign...." Whisbi Conversational Marketing Platform
PEER EXPERIENCES
Engagement Management with Video and Chat

4.88/5

Read Reviews (27)

"...Whisbi is a global provider of a mobile-first conversational commerce platform that combines live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement...." Peer review from Whisbi Technologies
engaging and following up

4.88/5

Read Reviews (17)

Rating And Review Management with Website

4.73/5

Read Reviews (16)

"...A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates...." Peer review
Advertisement with E-Mail, Website, Social Media, Video and Text SMS

4.21/5

Read Reviews (12)

"...Vodafone is also able to drive traffic to their live video sessions from any digital advertising campaign...." Whisbi Conversational Marketing Platform

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 444 insights from peers and experts to help you assess how these Whisbi Platform use cases fit your Live Chat needs.

Popular Business Setting

for Whisbi Platform

Top Industries

  • Automotive
  • Telecommunications
  • Hospital & Health Care

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Peers used Whisbi Platform to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Whisbi Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.58/5

Read Reviews (8)
Recording

4.15/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.58/5

Read Reviews (8)
Recording

4.15/5

Read Reviews (6)

IT and Other Capabilities

for Whisbi Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.42/5

Read Reviews (10)
Data Import

4.24/5

Read Reviews (13)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.42/5

Read Reviews (10)
Data Import

4.24/5

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.81/5

Read Reviews (43)
Chat Support

4.74/5

Read Reviews (44)
Phone Support

4.32/5

Read Reviews (5)
Email Support

3.42/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.81/5

Read Reviews (43)
Chat Support

4.74/5

Read Reviews (44)
Phone Support

4.32/5

Read Reviews (5)
Email Support

3.42/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.29/5

Read Reviews (1)
Analytics

4.69/5

Read Reviews (15)
Custom Reports

4.14/5

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.29/5

Read Reviews (1)
Analytics

4.69/5

Read Reviews (15)
Custom Reports

4.14/5

Read Reviews (14)

Failure Risk Guidance Security Report

?

for Whisbi Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Whisbi Platform

Vendor Profile Details

Company Name

Whisbi

Company Website

https://www.whisbi.com/

Year Founded

2008

HQ Location

C/Calabria nº 169, 10th floor, 08015 Barcelona.

Employees

101-250

Social

Financials

Private