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Whisbi Platform: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: Whisbi Platform
Brand: Whisbi Platform
Rating: 4.5 (444 reviews)

4.45 5

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(444)

Whisbi: Conversational Sales & Marketing Platform

Whisbi Platform Overview

Whisbi Platform enables real-time video communication and live chat for enhanced customer engagement and sales conversion. Reporting and chatbot features support informed decision-making and lead conversion.

Use Cases

Customers recommend Engagement Management, Rating And Review Management, Advertisement, as the business use cases that they have been most satisfied with while using Whisbi Platform.

Other use cases:

Generation Of New Leads
Lead Routing
Helpdesk Management
Measuring Customer Satisfaction
Conversion Management
Call Recording
Capturing Leads

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Whisbi Platform.

Other priorities:

Improve Digital And Social Presence
Enhance Customer Relationships
Launch New Products
Build Brand Awareness
Improve Brand Engagement
Improve Efficiency
Improve ROI
Grow Market Share
Improve Visibility

See all business priorities See less business priorities

Whisbi Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Whisbi Platform works with different mediums / channels such as Video. Chat. Website etc.

Whisbi Platform's features include Personalization, and Recording. and Whisbi Platform support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Whisbi Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Video increase user engagement...." Peer review by Alex

Peer review evidence (same sources as the product rating summary)

"...Whisbi is a global provider of a mobile-first conversational commerce platform that combines live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement...." Peer review from Whisbi Technologies

"...A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates...." Peer review

"...Vodafone is also able to drive traffic to their live video sessions from any digital advertising campaign...." Whisbi Conversational Marketing Platform

Whisbi Platform, Okendo, Qualified, Continually, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Whisbi Platform

Top Industries

Automotive
Telecommunications
Hospital & Health Care

Popular in

Enterprise
Large Enterprise
Small Business

Whisbi Platform is popular in Automotive, Telecommunications, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Small Business.

Whisbi Platform Customer wins, Customer success stories, Case studies

How can Whisbi Platform enhance your Engagement Management process?

Why is Whisbi Platform the best choice for Rating And Review Management?

What makes Whisbi Platform ideal for Advertisement?

How does Whisbi Platform facilitate Generation Of New Leads?

What solutions does Whisbi Platform provide for Lead Routing?

14 buyers and buying teams have used Cuspera to assess how well Whisbi Platform solved their Conversational Marketing needs. Cuspera uses 444 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

A1 Group - Telecommunications

A1 Group, a leading telecommunications company in Austria and other European countries, implemented Whisbi's Live Commerce Platform. They launched A1 Liveshop to enhance customer engagement with real...-time communication. This strategy improved customer experience and increased online conversion rates. A1 expanded the Liveshop across six European markets, achieving exceptional results during the global pandemic.

Citroën Spain - Automotive

Citroën Spain used Whisbi's platform to increase pre-qualified leads from their website. The automotive industry is moving online, and Citroën Spain needed to engage more with online visitors. Whisbi...'s platform helped them connect with customers in real-time through live messaging and broadcasting. This improved their online engagement and lead generation.

Hyundai Mexico - Automotive

Hyundai Mexico used Whisbi's live video engagement to enhance their digital shopping experience. They achieved a 3:1 ROI with this approach. The project started before COVID-19, allowing them to adap...t quickly during the pandemic. They generated over 100 test drives per week through their website.

Mazda Mexico - Automotive

Mazda Mexico partnered with Whisbi to improve online conversions and dealer engagement. They used Whisbi's Guide and Sell solutions to transform sales workflows into conversations. In August 2020, th...ey sent over 2500 qualified leads to dealerships and achieved a 30% conversion rate. 93% of leads were generated unassisted, and only 800 impressions were needed per qualified lead.

Toyota - Automotive

Toyota used Whisbi's platform to improve online lead generation. They aimed to enhance customer convenience and online experience. They wanted to grow sales and conversion rates. They focused on live... video communication and personalized assistance. They targeted customers using multiple devices.

Telia Sweden - Telecommunications

Telia Sweden used Whisbi's platform to shift from offline to online sales. They aimed to provide a digital-first customer experience. They connected online customers with sales experts in real-time. ...After six months of testing, they achieved a 20% conversion rate.

More Whisbi Platform Customer Stories...