CUSPERA

Whisbi Platform

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1456 Reviews)

Whisbi: Conversational Sales & Marketing Platform

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About Whisbi Platform

Whisbi Platform is a conversational commerce solution designed for live engagement and sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Whisbi Platform allows users to embed a call-to-action button on the company's website. Whisbi Platform offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via a knowledge base.

By clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.

Peer and Expert Reviews
for Whisbi Platform

Goals

Increase sales & revenue and Improve digital and social presence are the most popular goals peers achieved using Whisbi Platform .

Other goals:

  • Improve efficiency
  • Improve ROI
  • Improve brand engagement
  • Launch new products
  • Build brand awareness
  • Acquire customers
  • Grow market share
  • Enhance customer relationships
  • Improve visibility
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Channels

It is the best suited for phone calls, video, chat, channels.

Other channels:

  • offline
  • website
  • point of sale
  • mass media
  • text SMS
  • e-mail
  • social media
  • on premises
  • omnichannel
  • promotions
  • mobile
  • user generated content
  • blogs
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Processes

Peers recommend engagement management, advertisement, rating and review management, as the business processes that they have been most satisfied while using Whisbi Platform .

Read Reviews of Business Process for Whisbi Platform

Engagement management With Video and Chat

Engaging and following up With Video and Chat

Advertisement With E mail and Social media and Text sms

Rating and review management With Website

Helpdesk management With Phone calls and Offline and Point of sale

Customer feedback management With Website and Chat and Video

Measuring customer satisfaction With Website and Chat and Video

Measuring net promoter score With Website and Chat and Video and Promotions

Lead routing With Offline and Point of sale and On premises and Phone calls

Generation of new leads With Video and Mass media

Capturing leads With Video and Chat and Website

Conversion management With Website and Mass media

Sales call management With Phone calls

Call recording With Phone calls

Campaign management

Products & pricelist management With Phone calls

Customer case management

Workflow management

Digital marketing

Social media management

Social media analytics

Collaboration

International marketing With Offline and On premises

Sales document management

Segmentation and targeting

Lead qualification

Contact list management

See allless Activities

Popular Business Setting
for Whisbi Platform

Top Industries

  • Telecommunications
  • Automotive
  • Hospital & Health Care

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Peers used Whisbi Platform to Increase sales & revenue and Improve digital and social presence

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IT and Other Capabilities
for Whisbi Platform

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Phone Support

Chat Support

24/7 Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for Whisbi Platform

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First 5 Reports are Free

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Vendor Profile Details

Company Name Whisbi
Company Website https://www.whisbi.com/
Year Founded 2008
HQ Location C/Calabria nÂș 169, 10th floor, 08015 Barcelona.
Employees 101-250
Social
Financials Private