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Whisbi Platform: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Whisbi Platform
Brand: Whisbi Platform
Rating: 4.45 (444 reviews)

4.45 5

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Whisbi: Conversational Sales & Marketing Platform

Whisbi Platform Overview

Whisbi Platform enables real-time video communication and live chat for enhanced customer engagement and sales conversion. Reporting and chatbot features support informed decision-making and lead conversion.

Use Cases

Customers recommend Engagement Management, Rating And Review Management, Advertisement, as the business use cases that they have been most satisfied with while using Whisbi Platform.

Other use cases:

Generation Of New Leads
Lead Routing
Helpdesk Management
Measuring Customer Satisfaction
Conversion Management
Call Recording
Capturing Leads

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Whisbi Platform.

Other priorities:

Improve Digital And Social Presence
Enhance Customer Relationships
Launch New Products
Build Brand Awareness
Improve Brand Engagement
Improve Efficiency
Improve ROI
Grow Market Share
Improve Visibility

See all business priorities See less business priorities

Whisbi Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Whisbi Platform works with different mediums / channels such as Video. Chat. Website etc.

Whisbi Platform's features include Personalization, and Recording. and Whisbi Platform support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Whisbi Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience...." Peer review

Whisbi Platform, Okendo, Qualified, Continually, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Whisbi Platform

Top Industries

Automotive
Telecommunications
Hospital & Health Care

Popular in

Enterprise
Large Enterprise
Small Business

Whisbi Platform is popular in Automotive, Telecommunications, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Small Business.

Whisbi Platform Customer wins, Customer success stories, Case studies

What benefits does Whisbi Platform offer for Engagement Management?

How can Whisbi Platform enhance your Rating And Review Management process?

What Are the key features of Whisbi Platform for Advertisement?

How does Whisbi Platform facilitate Generation Of New Leads?

How can Whisbi Platform optimize your Lead Routing Workflow?

14 buyers and buying teams have used Cuspera to assess how well Whisbi Platform solved their Conversational Marketing needs. Cuspera uses 444 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

A1 Group - Telecommunications

A1 Group, a leading telecommunications company in Austria and other European countries, implemented Whisbi's Live Commerce Platform. They launched A1 Liveshop to enhance customer engagement with real...-time communication. This strategy improved customer experience and increased online conversion rates. A1 expanded the Liveshop across six European markets, achieving exceptional results during the global pandemic.

Citroën Spain - Automotive

Citroën Spain used Whisbi's platform to increase pre-qualified leads from their website. The automotive industry is moving online, and Citroën Spain needed to engage more with online visitors. Whisbi...'s platform helped them connect with customers in real-time through live messaging and broadcasting. This improved their online engagement and lead generation.

Hyundai Mexico - Automotive

Hyundai Mexico used Whisbi's live video engagement to enhance their digital shopping experience. They achieved a 3:1 ROI with this approach. The project started before COVID-19, allowing them to adap...t quickly during the pandemic. They generated over 100 test drives per week through their website.

Hyundai Mexico - Automotive

Hyundai Mexico partnered with Whisbi to launch Hyundai Live in 2018. They combined online tools with dealership service. Over 1 million viewers watched in 9 months. They sent 70 pre-qualified leads t...o dealerships monthly. They generate over 100 test drives per week via their website. Whisbi's platform improved customer experience and increased conversion rates.

Iberdrola - Utilities

Iberdrola faced low conversion rates with their online forms. They wanted to improve trust and customer experience by making online sales feel like in-branch visits. Their complex sales process and h...ard-to-understand offers led to low online sales.

Mazda Mexico - Automotive

Mazda Mexico partnered with Whisbi to improve online conversions and dealer engagement. They used Whisbi's Guide and Sell solutions to transform sales workflows into conversations. This allowed web v...isitors to arrange test drives unassisted, 24/7. The integration with Mazda's CRM helped distribute leads to dealers. The Whisbi Sell solution connected customers to product experts in real time, enhancing user experience and closing more deals. Mazda Mexico achieved a 30% increase in online conversion rate.

More Whisbi Platform Customer Stories...