Webex Campaign Overview
Webex Campaign enables cross-channel campaigns to drive customer acquisition, wallet-share, and loyalty. Automated fulfillment and integration with the marketing technology stack are provided.
Use Cases
Customers recommend Engagement Management, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Webex Campaign.
Business Priorities
Improve ROI is the most popular business priority that customers and associates have achieved using Webex Campaign.
Webex Campaign Use-Cases and Business Priorities: Customer Satisfaction Data
Webex Campaign works with different mediums / channels such as Promotions. Omnichannel. Mobile etc.
Webex Campaign's features include Personalization, and Dashboard. and Webex Campaign support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Webex Campaign analytics capabilities include Custom Reports, and Analytics.
Reviews
"...We have gone from sending Email externally to now an in house fully integrated solution sending SMS, MMS and Email all linked in to each others campaigns with Email sent and an SMS follow up and vice versa...." Peer review by Lee D., Senior Deployment Manager, Telecommunications
Webex Campaign, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Webex Campaign
Top Industries
- Telecommunications
Popular in
- Large Enterprise
Webex Campaign is popular in Telecommunications, and is widely used by Large Enterprise,
Comprehensive Insights on Webex Campaign Use Cases
Why is Webex Campaign the best choice for Engagement Management?
Why is Webex Campaign the best choice for Campaign Management?
Webex Campaign Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| Analytics | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| Analytics | Read Reviews (3) |
Webex Campaign Integrations
Webex Campaign integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Webex Campaign
Software Failure Risk Guidance
?for Webex Campaign
Top Failure Risks for Webex Campaign
Cisco Systems, Inc. News
Cisco warns of another critical RCE flaw in ISE, urges immediate patching
Cisco has identified a critical remote code execution flaw in its Identity Services Engine (ISE) and ISE Passive Identity Connector (ISE-PIC), urging immediate patching. The flaw, CVE-2025-20337, allows unauthenticated attackers to execute code as root due to insufficient input validation in a public API. Cisco has released patches for ISE versions 3.3 and 3.4 to address the issue. The vulnerability highlights the risks associated with API-exposed infrastructure and the potential for exploitation through generative AI.
Cisco president: AI is moving fast, but most companies are struggling to keep up
Cisco's president, Jeetu Patel, highlights the rapid evolution of AI and the challenges companies face in keeping up. Cisco is transitioning into an AI infrastructure provider, addressing hurdles like inadequate infrastructure and security concerns. The company is collaborating with OpenAI, Anthropic, Nvidia, and AMD to enhance AI adoption. Cisco's stock reflects confidence in its AI strategy, with significant investments expected in AI infrastructure.
Cisco warns of critical API vulnerabilities in ISE and ISE-PIC
Cisco has identified critical API vulnerabilities in its Identity Services Engine (ISE) and ISE-PIC products. These security flaws could allow unauthorized access or control if left unpatched. Cisco urges enterprise customers to apply security updates immediately to protect network infrastructure and maintain compliance.
ElevenLabs Powers Voice for Ciscos Webex AI Agent, Transforming Customer Support
Cisco has integrated ElevenLabs expressive voice technology into the Webex AI Agent, enhancing customer support with natural, human-like voice interactions. This partnership enables Webex AI Agent to respond to emotional cues and deliver adaptive, engaging experiences for enterprise users, advancing conversational AI in customer service.
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
