Webex Campaign Overview

Webex Campaign enables cross-channel campaigns to drive customer acquisition, wallet-share, and loyalty. Automated fulfillment and integration with the marketing technology stack are provided.

Use Cases

Customers recommend Engagement Management, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Webex Campaign.

Other use cases:

  • Content Management
See all use cases See less use cases

Business Priorities

Improve ROI is the most popular business priority that customers and associates have achieved using Webex Campaign.

Webex Campaign Use-Cases and Business Priorities: Customer Satisfaction Data

Webex Campaign works with different mediums / channels such as Promotions. Omnichannel. Mobile etc.

Webex Campaign's features include Personalization, and Dashboard. and Webex Campaign support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Webex Campaign analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We have gone from sending Email externally to now an in house fully integrated solution sending SMS, MMS and Email all linked in to each others campaigns with Email sent and an SMS follow up and vice versa...." Peer review by Lee D., Senior Deployment Manager, Telecommunications

Webex Campaign, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Webex Campaign

Top Industries

  • Telecommunications

Popular in

  • Large Enterprise

Webex Campaign is popular in Telecommunications, and is widely used by Large Enterprise,

Webex Campaign Customer wins, Customer success stories, Case studies

How can Webex Campaign enhance your Engagement Management process?

What makes Webex Campaign ideal for Campaign Management?

Webex Campaign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (8)
Analytics

3.97/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (8)
Analytics

3.97/5

Read Reviews (3)

Webex Campaign Integrations

Webex Campaign integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Webex Campaign

Software Failure Risk Guidance

?

for Webex Campaign

Top Failure Risks for Webex Campaign

Cisco Systems, Inc. News

Financial

Cisco Schedules Call for Q1 Fiscal Year 2026 Financial Results - Cisco Newsroom

Cisco has scheduled a conference call on November 12, 2025, to announce its Q1 fiscal year 2026 financial results. The results will be released after the market closes and will be available on Cisco's Investor Relations website.

Product

Cisco launches Cisco IQ, the unified AI-powered experience that ...

Cisco has launched Cisco IQ, an AI-powered interface designed to enhance customer experience by integrating real-time insights, automation, and personalized learning. Cisco IQ aims to simplify IT operations, boost resiliency, and reduce complexity for IT teams. It offers flexible deployment options and secure API integration, enabling seamless integration into existing workflows. The platform is expected to be generally available in the second half of Cisco's fiscal year 2026.

Financial

Investor Relations - Financial Information - Financial Results - Cisco

Investor Relations - Financial Information - Financial Results - Cisco

Product

Cisco Expands Webex Calling with India Data Centres

Cisco is expanding its Webex Calling and Webex Contact Centre services in India by establishing new data centres in Mumbai and Chennai. This move aims to enhance communication services for Indian enterprises and multinational corporations by offering secure, high-quality cloud solutions. The initiative includes AI-powered contact centre services and complies with local telecom regulations, promising improved call quality and reduced latency.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO