Webex Campaign Overview

Webex Campaign enables cross-channel campaigns to drive customer acquisition, wallet-share, and loyalty. Automated fulfillment and integration with the marketing technology stack are provided.

Use Cases

Customers recommend Engagement Management, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Webex Campaign.

Other use cases:

  • Content Management
See all use cases See less use cases

Business Priorities

Improve ROI is the most popular business priority that customers and associates have achieved using Webex Campaign.

Other priorities:

See all business priorities See less business priorities

Webex Campaign Use-Cases and Business Priorities: Customer Satisfaction Data

Webex Campaign works with different mediums / channels such as Promotions. Omnichannel. Mobile etc.

Webex Campaign's features include Personalization, and Dashboard. and Webex Campaign support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Webex Campaign analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We have gone from sending Email externally to now an in house fully integrated solution sending SMS, MMS and Email all linked in to each others campaigns with Email sent and an SMS follow up and vice versa...." Peer review by Lee D., Senior Deployment Manager, Telecommunications

Webex Campaign, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Webex Campaign

Top Industries

  • Telecommunications

Popular in

  • Large Enterprise

Webex Campaign is popular in Telecommunications, and is widely used by Large Enterprise,

Webex Campaign Customer wins, Customer success stories, Case studies

What Are the key features of Webex Campaign for Engagement Management?

How can Webex Campaign optimize your Campaign Management Workflow?

Webex Campaign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (8)
Analytics

3.97/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (8)
Analytics

3.97/5 ★

Read Reviews (3)

Webex Campaign Integrations

Webex Campaign integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.48/5 ★

Read Reviews (7)
Data Import

3.48/5 ★

Read Reviews (4)

Few API Integrations for Webex Campaign

Lucidchart

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tubular

4.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Copper

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Poplar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Webex Campaign

Top Failure Risks for Webex Campaign

Cisco Systems, Inc. News

Product

Personal AI Agents like OpenClaw Are a Security Nightmare - Cisco Blogs

Cisco's AI Threat and Security Research team has developed an open-source Skill Scanner tool to identify security vulnerabilities in AI agents like OpenClaw. The tool revealed critical issues, such as data exfiltration and prompt injection, in OpenClaw's skills. Cisco emphasizes the risks of AI agents in enterprises and encourages responsible use with proper security measures.

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Partnership

Cisco Launches New Cisco 360 Partner Program, Built with Partners for the AI Era - Cisco Newsroom

Cisco has launched the Cisco 360 Partner Program, developed in collaboration with partners to enhance AI-driven customer outcomes. The program introduces new partner designations, tools, and incentives, including the Cisco Partner Incentive, to streamline earnings and align with Cisco's roadmap. It aims to empower partners with AI-ready solutions and improve customer engagement across Cisco's portfolios.

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Product

Introducing Cisco's Integrated AI Security and Safety Framework

Cisco has introduced its Integrated AI Security and Safety Framework, a comprehensive approach to managing AI risks. This framework addresses AI security and safety by integrating threats and harms, considering the AI lifecycle, and accounting for multi-agent and multimodal risks. It provides a unified taxonomy for AI threats, offering clarity for organizations to build robust AI systems. The framework is part of Cisco AI Defense, enhancing AI security across industries.

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Executive

Microsoft Veteran Steve Clayton Joins Cisco as Chief Communications Officer

Steve Clayton, a veteran from Microsoft, joins Cisco as Chief Communications Officer. With 28 years at Microsoft, Clayton is known for his innovative storytelling and communication skills. His move to Cisco comes as the company experiences growth in AI-driven networking solutions. Clayton's expertise is expected to enhance Cisco's global communications and narrative in the competitive tech landscape.

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Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Company Website

https://www.cisco.com/site/us/en/index.html

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO