Insurance Case Studies and Customer Success Stories with Walmeric
Verti
- Insurance
- Large
Madrid, Spain
Walmeric Connect helped Verti, a digital insurance company, improve mobile SEM results. Verti saw a 27% increase in potential clients... from mobile SEM. The mobile SEM conversion rate grew six times. Sales from mobile advertising more than doubled. The cost per acquisition dropped by 69% for call center leads compared to online. Walmeric enabled automated lead processing and integrated data from multiple sources.
Walmeric Connect helped Verti, a digital insurance company, boost mobile SEM results. Verti saw a 27% increase in potential clients... from mobile SEM. The conversion rate from mobile SEM grew six times. Sales from mobile advertising more than doubled. The cost per acquisition dropped by 69% for call center leads compared to online. Walmeric enabled automated lead processing and integrated data from multiple sources.
A leading insurance company
- Insurance
- Very Large
Walmeric Connect helped a leading insurance company cut service times by 30%. The company used AI and digital channels to... speed up lead allocation and improve customer response. Dynamic lead distribution replaced a slow, static process. Response times improved by 52%. Qualified lead conversion rose by 18%. The solution made contact more personal and efficient.
Established company in the insurance sector
- Insurance
- Large
Walmeric used Power BI to automate reporting for a large insurance company. The call centre supervisor saved 520 hours a... year by removing manual data tasks. The company cut costs by 70% in euros with automated reporting. Real-time insights improved decision-making and reduced errors. The solution also helped reduce the need for extra agents, saving 24,000 euros. Teams now adjust strategies faster and focus more on lead conversion.
Established company in the insurance sector
- Insurance
- Large
Walmeric used Power BI to automate reporting for a leading insurance company. The manual process took 10 hours a week... and delayed decisions. Automation saved 70% in annual reporting costs and freed up 520 hours for supervisors. Real-time insights improved call centre performance and reduced the need for extra agents by 24,000 euros. The solution enabled faster, data-driven decisions and better sales results.
A leading insurance company
- Insurance
- Very Large
Walmeric Connect helped a leading insurance company cut service times by 30%. The company used AI and digital channels to... speed up lead allocation and improve customer response by 52%. Dynamic lead distribution replaced static assignment, making contact more personal and efficient. Qualified lead conversion rose by 18%. The solution boosted operational efficiency and improved the customer experience.
Verti Germany, a digital insurance company, wanted to evaluate mobile search campaigns for acquiring new clients through direct offline sales. They designed the... ROPO Project to research online and purchase offline. They implemented a lead management strategy and automated lead generation processing with data integration from different sources. The results included an increase in potential clients from mobile SEM, a conversion rate improvement, and a reduction in CPA for call centers compared to online.
Orange used real-time CRM integration to boost lead quality and ROI. They set a new conversion objective for Facebook Lead... Ads. Orange enriched their database with offline sources like call center data. They integrated their CRM with Facebook Offline API Conversions for real-time updates. This led to a 35% increase in conversion rate and a 5% decrease in cost per qualified lead.
Orange used Walmeric to connect its CRM with Facebook Offline API Conversions. This real-time integration helped Orange boost lead quality... and conversion rates. The company saw a 35% increase in conversion rate compared to regular campaigns. Cost per qualified lead dropped by 5%. Orange enriched its database with offline sources like call centers to improve results.
Leading telecom company
- Telecommunications
- Very Large
Walmeric Connect helped a leading telecom company cut inbound calls by 5%. The company integrated WhatsApp to offer asynchronous messaging,... reducing wait times and aligning with user preferences. Sales from calls rose by 2%, and lead acquisition increased by 4%. Conversion rates from leads to sales improved by 3%. Centralized lead data and real-time channel analysis made customer service more efficient.
Leading telecom company
- Telecommunications
- Very Large
Walmeric Connect helped a leading telecom company improve customer service by integrating WhatsApp and digital channels. The company reduced inbound... phone calls by 5% and increased sales closing rates by 2%. Lead acquisition rose by 4%, and conversion from leads to sales improved by 3%. The solution enabled asynchronous messaging, real-time interaction analysis, and centralised lead data for faster, more personalised service.
Orange is a major telecommunications operator with over 263 million customers worldwide. In Spain, they sought to improve lead quality... and conversions. They implemented a new conversion objective for Facebook Lead Ads and enriched their database with offline sources like call centers. They integrated their CRM with Facebook Offline API Conversions for real-time updates and optimization. This led to high-quality conversions and an increase in conversion rate, with no increase in cost per qualified lead.
Utilities Case Studies and Customer Success Stories with Walmeric
Leading energy company in Spain
- Utilities
- Large
Spain
Walmeric Connect helped a leading Spanish energy company manage growing digital traffic. The omni-channel platform unified inbound calls, WhatsApp, Messenger,... and social forms. Teams coordinated better and responded faster to customers. Agents used real-time data to personalize every interaction. The company saw higher conversion rates and improved customer satisfaction.
Leading Spanish energy company
- Utilities
- Large
Spain
Walmeric helped a leading Spanish energy company improve lead capture and prioritization using artificial intelligence. The company faced long wait... times and inefficient call routing, which hurt sales and customer service. Walmeric's dynamic lead scoring and website personalization ranked leads by value and optimized conversion points. This solution reduced wait times, improved operational efficiency, and increased the capture of qualified leads.
Leading Spanish energy company
- Utilities
- Large
Spain
Walmeric helped a leading Spanish energy company improve lead capture and prioritization using artificial intelligence. The company faced long wait... times and inefficient call routing, which hurt sales and customer service. Walmeric's dynamic lead scoring and website personalization allowed the company to focus on high-value leads. This led to better qualified lead capture, higher prioritization accuracy, and improved operational efficiency. The solution reduced wait times and increased sales effectiveness.
Leading energy company in Spain
- Utilities
- Large
Spain
Walmeric Connect helped a leading Spanish energy company manage growing digital traffic. The omni-channel platform unified inbound calls, WhatsApp, Messenger,... and social forms. Teams coordinated better and responded faster to customers. Agents used real-time data to personalize every interaction. Marketing campaigns became more targeted and effective. The company improved conversion rates and customer satisfaction.
Banking Case Studies and Customer Success Stories with Walmeric
Citibank
- Banking
- Very Large
New York, USA
Citibank used Walmeric's technology to improve lead management. They automated lead processing from landing pages. Each lead was contacted in... under 30 seconds. The solution tracked every contact across channels. Citibank saw higher customer acquisition rates and better resource use. Sales platform efficiency increased with real-time smart lead scoring.
Citibank used Walmeric's technology to improve lead management and sales efficiency. They needed to qualify and manage leads quickly across... multiple channels. Walmeric enabled immediate and automated processing of leads from landing pages. The solution integrated with Contesta for real-time smart lead scoring. Citibank achieved faster contact with leads and higher customer acquisition rates.
Citibank needed to manage and qualify leads quickly and track each contact on a multichannel platform. They wanted to increase... the efficiency of their sales platforms. Walmeric provided a lead management strategy with immediate and automated processing of leads from landing pages. This included integration with Contesta. As a result, Citibank achieved customer acquisition success rates never seen before and optimized resources effectively.
Automotive Case Studies and Customer Success Stories with Walmeric
KIA
- Automotive
- Very Large
Seoul, South Korea
KIA used Walmeric's technology to improve lead conversion. They automated lead routing from landing pages and qualified leads before sending... them to the call center. This ensured only interested leads reached the sales team. As a result, KIA increased the probability of conversion for each lead. The solution helped maximize ROI from their internet investment.
Kia used Walmeric's technology to improve lead conversion. They wanted to maximize sales conversions and ROI from their internet investment.... Walmeric designed a lead management strategy and automated lead routing from landing pages. Leads were qualified before being sent to the call center. This process delivered qualified leads with verified interest and increased the probability of conversion.
KIA, a leading automobile manufacturer, wanted to maximize sales conversions and ROI from their internet investment. They implemented a Lead... Management strategy with automated lead routing and processing. Leads were qualified before being routed to the call center. This resulted in qualified leads being delivered to the sales team, increasing the conversion rate probability for each lead.
Consumer Goods Case Studies and Customer Success Stories with Walmeric
Kiehl’s
- Consumer Goods
- Large
New York, USA
Kiehl’s used Walmeric BI and NFC technology to connect digital campaigns with in-store sales. The brand measured the impact of... Display GDN and Search ads on physical store purchases. Over 1,500 checkout interactions were linked to purchases. 30% of in-store sales were influenced by digital campaigns. 13% of shoppers at the point of sale were directly impacted by e-commerce-focused digital efforts.
Kiehl’s used Walmeric BI and NFC technology to connect digital campaigns with in-store sales. The brand wanted to measure how... digital ads influenced purchases in physical stores. Walmeric helped Kiehl’s track over 1,500 checkout interactions linked to digital campaigns. 30% of in-store sales were directly influenced by these campaigns. 13% of shoppers at the point of sale were impacted by a digital campaign focused on e-commerce.
Retail Case Studies and Customer Success Stories with Walmeric
Kiehl's
- Retail
Kiehl's, part of the L'Oréal Group, wanted to measure the impact of digital campaigns on in-store sales. They aimed to... optimize their media mix and digitize the final sales funnel phase. A digital strategy was implemented to influence offline behavior, including NFC solutions in stores and contextual search and display campaigns. The results showed that in-store sales were directly influenced by the digital campaign, impacting shopper behavior at the point of sale.