Real-World Case Studies and Customer Success Stories with VisitorOS

FacilityOS helped Maple Lodge Farms replace an outdated paper sign-in system with VisitorOS, a digital visitor management solution. The new system... improved security by adding photo badges and tracking visitor duration. Receptionists saved time, boosting productivity and reducing paper waste. VisitorOS made it easy to access visitor logs for audits and ensured compliance with health and safety rules. Maple Lodge Farms saw fast adoption, positive feedback, and better efficiency across three facilities.
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FacilityOS helped Litehouse Inc. replace paper logs with a digital visitor management system. Visitor check-ins now take seconds, not minutes,... freeing up staff time. All visitor and contractor records are stored in one place for easy compliance tracking. Drivers use a kiosk for fast check-ins and supervisors get real-time updates. Security incidents are handled faster with instant access to digital logs. Litehouse plans to add emergency management features for even better safety.
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FacilityOS helped Vanderbilt University eliminate lost packages and cut mail turnaround time by 50%. The university faced high mail volume,... manual processing, and frequent lost shipments. FacilityOS's LogisticsOS provided real-time tracking, automated workflows, and digital notifications. Vanderbilt achieved zero lost packages in over 17 years and improved accountability across campus. Staff were freed up and students received packages faster, improving the campus experience.
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FacilityOS helped UC Davis save $179,000 and cut 98% of manual logistics processes. The university faced challenges with 11 separate... systems, causing inefficiencies and high labor costs. By implementing LogisticsOS, UC Davis unified logistics, automated billing, and reduced paper use by 98%. The solution led to 75% fewer inquiry tickets and a 20% boost in customer satisfaction. Real-time tracking and digital workflows improved service for students and staff.
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FacilityOS helped Menkes Property Management Services LTD manage over 2,000 monthly visitors and comply with strict Ministry of Health guidelines. Menkes used FacilityOS's... VisitorOS kiosk to automate check-ins, enable contactless sign-ins, and streamline COVID flow checks. The system digitized records, improved compliance, and replaced reusable badges with disposable stickers. Automated processes freed up staff and enhanced building security. Menkes now uses VisitorOS daily for property management and security across multiple office towers.
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LogisticsOS helped Jones Lang LaSalle (JLL) resolve $1 million in delivery disputes and manage 146,000 packages per year. JLL used LogisticsOS... to digitize mailroom and delivery workflows, improving real-time tracking and compliance. The system enabled a six-person team to handle hundreds of daily deliveries with full audit trails and automated notifications. JLL recovered high-value packages, cleared internal theft investigations, and disproved false carrier claims using verified data. FacilityOS provided ongoing support, ensuring seamless integration and continuous process improvements.
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FacilityOS helped GTAA automate visitor management at Toronto Pearson International Airport. Manual check-ins took up to an hour and caused... errors. FacilityOS introduced self-guided kiosks and a central dashboard. Visitor passes now issue 90% faster, in as little as 1 to 2 minutes. Reports that took hours now generate in 30 seconds. Security and compliance improved with automated screening and checks.
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LogisticsOS helped a leading Texas bank modernize mail and asset tracking. The bank replaced its legacy system to improve compliance... and security. FacilityOS enabled tracking across 200+ locations and 190 offices. Labor time for mail operations dropped. The bank now has better reporting and asset accountability. Compliance and digital security improved across all branches.
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FacilityOS helped the State of Louisiana centralize and automate mail and print operations. The state managed up to 120 million... mail pieces yearly and needed better tracking and security. FacilityOS's LogisticsOS unified print and mail workflows, added barcode tracking, and integrated with PrintSmart Marketplace. The solution enabled real-time mail tracking, improved compliance, and streamlined bid collection. Louisiana saw over 1700% revenue growth, reaching nearly $28 million annually, and expanded from under 15 to over 70 full-time staff.
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FacilityOS VisitorOS replaced manual visitor management for a global biotech and pharmaceutical company. The company faced long wait times and... compliance challenges as daily visitors grew from 10 to over 200. VisitorOS automated check-ins, issued photo badges, and kept digital logs, improving security and audit readiness. The system unified visitor management across multiple sites and helped meet ISO 27001 standards. Staff saved time, and the company adapted quickly to new health screening needs during the pandemic.
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