U-Self Serve Overview
U-Self-Serve, Uniphore's intelligent solution, uses AI and NLP for seamless customer self-service. Conversational interactions are enhanced through advanced technology.
Use Cases
Customers recommend Engagement Management, Measuring Customer Satisfaction, Lifetime Value Management, as the business use cases that they have been most satisfied with while using U-Self Serve.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using U-Self Serve.
U-Self Serve Use-Cases and Business Priorities: Customer Satisfaction Data
U-Self Serve works with different mediums / channels such as Omnichannel. and Phone Calls.
U-Self Serve's features include Personalization, Intelligent Assistant, and Alerts: Popups & Notifications. and U-Self Serve support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also U-Self Serve analytics capabilities include Custom Reports, and Analytics.
Reviews
"Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible host...ing options position it well for success in the future as the adoption of IVA solution accelerates." - Skand Bhargava
U-Self Serve, Chatbot, Zoom Virtual Agent, SmatBot, 247.ai, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for U-Self Serve
Top Industries
- Manufacturing
- Insurance
- Financial Services
Popular in
- Enterprise
U-Self Serve is popular in Manufacturing, Insurance, and Financial Services and is widely used by Enterprise,
Comprehensive Insights on U-Self Serve Use Cases
Why is U-Self Serve the best choice for Engagement Management?
How does U-Self Serve facilitate Measuring Customer Satisfaction?
How does U-Self Serve facilitate Lifetime Value Management?
What benefits does U-Self Serve offer for Helpdesk Management?
19+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well U-Self Serve solved their Chatbot needs. Cuspera uses 424 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible hosting options position it well for success in the fu...ture as the adoption of IVA solution accelerates. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Skand Bhargava Practice Director Everest Group |
Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible hosting options position it well for success in the fu...ture as the adoption of IVA solution accelerates. |
Case Studies
CASE STUDY A Non-Banking Financial Company (NBFC-MFI) in India.
CASE STUDY Lunavi
CASE STUDY Lunavi
CASE STUDY Unspecified leading Indian agriculture exporter
CASE STUDY State Collection Service (SCS)
Video
U-Self-Serve - Conversational Self Service Across Voice and Digital Channels
Peers used U-Self Serve for engagement management and measuring customer satisfaction
U-Self Serve Competitors
U-Self Serve Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (69) |
| Custom Reports | Read Reviews (43) |
| Analytics | Read Reviews (57) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (69) |
| Custom Reports | Read Reviews (43) |
| Analytics | Read Reviews (57) |
Software Failure Risk Guidance
?for U-Self Serve
Overall Risk Meter
Top Failure Risks for U-Self Serve
Uniphore Technologies Inc News
Uniphore maneuvers to become the foundation of enterprise AI - SiliconANGLE
Uniphore announced its Business AI Cloud platform, launching next month, aiming to provide enterprises with a secure, composable foundation for AI initiatives. The platform unifies data, AI agents, models, and knowledge, blending consumer chatbot simplicity with enterprise security and scalability. Uniphore positions this solution as a core enabler for large-scale business AI adoption.
Uniphore Introduces Marketing Agents, Providing AI-Powered Automation to Marketers
Uniphore launched Marketing Agents, a suite of AI-powered tools for marketers, at the Gartner Marketing Symposium/Xpo. These AI agentsKnowledge, Search, and Audienceenable marketing teams to automate workflows, quickly access and segment data, and operate directly within the Uniphore Customer Data Platform (CDP). The solution accelerates data-driven marketing while maintaining governance and security.
Uniphore Introduces Marketing Agents, Providing AI-Powered Automation to Marketers - Yahoo Finance
Uniphore launched Marketing Agents, an AI-powered automation solution for marketers. The new product leverages conversational AI and automation to streamline campaign management, enhance customer engagement, and optimize marketing workflows. Marketing Agents integrates with existing martech stacks, enabling personalized outreach and data-driven decision-making for enterprise marketing teams. This release expands Uniphores AI portfolio for business process automation.
Uniphore Acquires ActionIQ And Infoworks To Start Industry's First Zero Data AI Cloud - Indian Startups, Small ...
Uniphore acquires ActionIQ and Infoworks to create the first Zero Data AI Cloud in the industry.
Uniphore Technologies Inc Profile
Company Name
Uniphore Technologies Inc
Company Website
https://www.uniphore.com/HQ Location
Palo Alto , California
Social
What benefits does U-Self Serve offer for Social Media Analytics?