U-Capture Overview

U-Capture enables real-time, high-quality audio streaming and comprehensive voice data access. It ensures every interaction is captured, empowering extensive AI and analytics use cases.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using U-Capture.

Other use cases:

  • Contact List Management
  • Workflow Management
  • Cross Selling
  • Knowledge Management
  • Lifetime Value Management
  • Measuring Customer Satisfaction
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using U-Capture.

Other priorities:

  • Build Brand Awareness
  • Acquire Customers
See all business priorities See less business priorities

U-Capture Use-Cases and Business Priorities: Customer Satisfaction Data

U-Capture works with different mediums / channels such as Phone Calls.

Reviews

"Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations ...looking to automate and optimize processes across the customer service value chain" - Amardeep Modi

U-Capture, Chatbot, Zoom Virtual Agent, SmatBot, 247.ai, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for U-Capture

Top Industries

  • Information Services

Popular in

  • Enterprise

U-Capture is popular in Information Services, and is widely used by Enterprise,

Comprehensive Insights on U-Capture Use Cases

Why is U-Capture the best choice for Helpdesk Management?

How does U-Capture address your Engagement Management Challenges?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well U-Capture solved their Chatbot needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
U-Capture testimonial

Amardeep Modi

Practice Director

Everest Group

Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across ...the customer service value chain

Testimonial By Amardeep Modi
CUSTOMERS TESTIMONIALS
U-Capture testimonial

Amardeep Modi

Practice Director

Everest Group

Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across ...the customer service value chain

Testimonial By Amardeep Modi

Case Studies

Consumer Goods

CASE STUDY Unspecified leading Indian agriculture exporter

Established a communication channel with farmers, enhancing sustainable agricultural practices and boosting India's leading agri-exporter's reliability.

Information Technology and Services

CASE STUDY Lunavi

Lunavi faced challenges in navigating buyer emotions and pain points during video calls. They needed an AI solution to improve sales processes and customer interactions. By implementing Uniphore's Q ...for Sales, Lunavi reduced sales onboarding time by 50% and doubled sales team productivity. The solution provided real-time insights, helping the sales team engage better with customers and identify key moments in calls. This led to increased sales and improved win rates.

Financial Services

CASE STUDY A Non-Banking Financial Company (NBFC-MFI) in India.

Simplified customer onboarding, eliminating paper workflows, and boosting satisfaction for an NBFC-MFI in India.

lightning

Peers used U-Capture for helpdesk management and engagement management

U-Capture Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (13)
Analytics

3.96/5 ★

Read Reviews (14)
Custom Reports

3.96/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (13)
Analytics

3.96/5 ★

Read Reviews (14)
Custom Reports

3.96/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for U-Capture

Top Failure Risks for U-Capture

Uniphore Technologies Inc News

Product

Uniphore Introduces Marketing Agents, Providing AI-Powered Automation to Marketers

Uniphore launched Marketing Agents, a suite of AI-powered tools for marketers, at the Gartner Marketing Symposium/Xpo. These AI agentsKnowledge, Search, and Audienceenable marketing teams to automate workflows, quickly access and segment data, and operate directly within the Uniphore Customer Data Platform (CDP). The solution accelerates data-driven marketing while maintaining governance and security.

M&A

Uniphore Acquires ActionIQ and Infoworks to Launch Zero Data AI Cloud - Entrepreneur

Uniphore has acquired ActionIQ and Infoworks to introduce its Zero Data AI Cloud.

M&A

Uniphore Acquires ActionIQ And Infoworks To Start Industry's First Zero Data AI Cloud - Indian Startups, Small ...

Uniphore acquires ActionIQ and Infoworks to create the first Zero Data AI Cloud in the industry.

M&A

Uniphore acquires ActionIQ and Infoworks - MarTech

Uniphore has acquired ActionIQ and Infoworks, as reported by MarTech.

Uniphore Technologies Inc Profile

Company Name

Uniphore Technologies Inc

Company Website

https://www.uniphore.com/

HQ Location

Palo Alto , California

Social