U-Capture Overview
U-Capture enables real-time, high-quality audio streaming and comprehensive voice data access. It ensures every interaction is captured, empowering extensive AI and analytics use cases.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using U-Capture.
Business Priorities
Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using U-Capture.
U-Capture Use-Cases and Business Priorities: Customer Satisfaction Data
U-Capture works with different mediums / channels such as Phone Calls.
Reviews
"Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations ...looking to automate and optimize processes across the customer service value chain" - Amardeep Modi
U-Capture, Chatbot, Zoom Virtual Agent, SmatBot, 247.ai, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for U-Capture
Top Industries
- Information Services
Popular in
- Enterprise
U-Capture is popular in Information Services, and is widely used by Enterprise,
Comprehensive Insights on U-Capture Use Cases
What solutions does U-Capture provide for Helpdesk Management?
Why is U-Capture the best choice for Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well U-Capture solved their Chatbot needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across ...the customer service value chain |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Amardeep Modi Practice Director Everest Group |
Uniphore’s product development and go-to-market strategy is focused on automating customer service operations. It is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across ...the customer service value chain |
Case Studies
CASE STUDY Atlassian
CASE STUDY e.l.f. Beauty
CASE STUDY Healthcare BPO
CASE STUDY DuploCloud
CASE STUDY Velera
CASE STUDY Autodesk
Peers used U-Capture for helpdesk management and engagement management
U-Capture Competitors
U-Capture Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (12) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (12) |
Software Failure Risk Guidance
?for U-Capture
Top Failure Risks for U-Capture
Uniphore Technologies Inc News
Uniphore Announces Acquisitions of Orby AI and Autonom8 - Directors Club News -
Uniphore has acquired Orby AI and plans to acquire Autonom8 to enhance its Business AI Cloud. These acquisitions bring expertise from DeepMind and Google, advancing Uniphore's AI capabilities. The integration aims to accelerate automation of complex workflows, offering enterprises innovative AI solutions. Uniphore plans early access programs for select customers later this year.
Uniphore Accelerates Expansion Across Europe | Uniphore
Uniphore is expanding its presence in Europe with the launch of the Business AI Cloud, a platform designed to meet the EU's AI Act requirements. The company is also introducing the Marketing AI CDP in EMEA, aiding marketers in managing complex data and privacy challenges. Uniphore's strategic partnership with Konecta is enhancing AI-led contact center transformations across Europe, and the company is strengthening its regional team with new leadership appointments.
Uniphore maneuvers to become the foundation of enterprise AI - SiliconANGLE
Uniphore announced its Business AI Cloud platform, launching next month, aiming to provide enterprises with a secure, composable foundation for AI initiatives. The platform unifies data, AI agents, models, and knowledge, blending consumer chatbot simplicity with enterprise security and scalability. Uniphore positions this solution as a core enabler for large-scale business AI adoption.
Uniphore Launches Business AI Cloud: A Sovereign, Composable & Secure AI Platform to Power the Agentic Enterprise | Uniphore
Uniphore has launched the Business AI Cloud, a secure and composable AI platform designed to unify data, models, and agents for enterprise use. This platform aims to bridge the gap between IT and business users, offering a scalable solution that integrates with existing technology stacks. It supports cloud, multi-cloud, and on-premises deployments, ensuring data sovereignty and compliance. The platform will be available from July.
Uniphore Technologies Inc Profile
Company Name
Uniphore Technologies Inc
Company Website
https://www.uniphore.com/HQ Location
Palo Alto , California
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