Aeroporti di Roma
- Transportation/Trucking/Railroad
- Very Large
Rome, Italy
TIBCO helped Aeroporti di Roma transform its airport operations with real-time data integration. The airport used TIBCO to centralize data,... analyze passenger flows, and automate services. Customer satisfaction scores rose from 3.31 to 4.47 out of 5, a 35% increase. The airport reduced operating costs by nearly 40% while handling more passengers and earning top industry awards. TIBCO enabled predictive analytics, improved passenger experiences, and supported COVID-19 safety measures.
PostNL
- Transportation/Trucking/Railroad
- Medium
The Hague, Netherlands
TIBCO EBX software helped PostNL save 30–40% on master data management costs. PostNL needed to improve data quality and streamline... processes to support rapid e-commerce growth. With TIBCO and Systemation, they migrated to a modern MDM platform, reducing errors and simplifying workflows. The new solution made data management easier for users and sped up adoption. PostNL now enjoys faster updates, fewer invoice errors, and a more agile data-driven culture.
Dutch Railways
- Transportation/Trucking/Railroad
- Very Large
Utrecht, Netherlands
Dutch Railways used TIBCO to build a virtual train platform. The solution handles data from over 800 trains and millions... of passengers. Staff and customers now monitor train status, open seats, and delays in real time. Predictive maintenance keeps trains on schedule. The new platform enabled 50 new projects and improved passenger experience.
Aeroporti di Roma
- Transportation/trucking/railroad
TIBCO helped Aeroporti di Roma connect all parts of its airport operations with a digital platform. The company managed two... major airports in Rome, serving nearly 50 million passengers each year. Before using TIBCO, passenger satisfaction scores were low, ranking 3.31 out of 5 in 2013. With TIBCO, Aeroporti di Roma unified real-time data and improved the traveler experience. This digital transformation led to higher customer satisfaction and new revenue opportunities.
Aeroporti di Roma
- Transportation/Trucking/Railroad
- Large
Rome, Italy
Aeroporti di Roma used the TIBCO Connected Intelligence platform to transform airport operations. The company integrated real-time data from thousands... of sources to improve passenger flow and operational efficiency. Customer satisfaction scores rose by 35% over six years, and the airport was named best in Europe four years in a row. TIBCO enabled predictive analytics, streamlined services, and helped reduce operating costs by nearly 40%. The airport also earned a 5-star COVID-19 safety rating and expanded its capacity for travelers.
Insurance Case Studies and Customer Success Stories with TIBCO Spotfire
Sara Assicurazioni
- Insurance
- Large
Rome, Italy
Sara Assicurazioni used TIBCO and AWS to move from legacy systems to a cloud platform. The company reduced infrastructure costs... by 50%. Business transactions now finish in half the time. Claims open in minutes, not hours. Service downtime of 2-3 hours was eliminated. The insurer now delivers two or more application releases per week. All employees have mobile access to applications.
TIBCO helped Sara Assicurazioni migrate 85% of its data and applications to the cloud in one year, cutting costs by nearly 60%. The insurer reduced... operating costs by half and eliminated service outages, enabling always-available data and applications. Claims processing became 50% faster, and new apps now launch in days instead of months. Customers gained 24/7 access to policies, claims, and agent info via a new mobile app and chatbot. Sara transformed from a traditional insurer to a digital leader in Italy's insurance market.
Sara Assicurazioni used TIBCO to rebuild its IT on a multi-cloud platform. The company migrated 85% of its data and... apps to the cloud in one year. Claims processing became 50% faster and costs dropped by 60%. Customers now use a mobile app for self-service and 24/7 access. Sara launched new digital insurance products quickly and improved system reliability. The transformation made Sara a leader in digital insurance innovation.
Cerner used TIBCO software to modernize its healthcare IT platforms. The company moved from an aging on-premises system to a... cloud-friendly architecture with AWS, Azure, and Google. TIBCO tools helped Cerner improve data integration and support electronic medical records. This allowed Cerner to lower costs and boost agility for healthcare clients. Cerner also built a community for clients to share solutions and reuse capabilities.
University of Chicago Medicine
- Hospital & Health Care
- Large
Chicago, USA
TIBCO helped University of Chicago Medicine connect data across systems, improving patient care and hospital operations. Doctors now use real-time... data to predict and prevent cardiac arrests, reducing incidents by 15–20%. The hospital streamlined billing and asset use, making treatments faster and more accurate. During COVID-19, UCM tracked ventilators and shared real-time data with agencies. The new data platform supports value-based care and better patient outcomes.
University of Chicago Medicine
- Hospital & Health Care
- Large
Chicago, USA
TIBCO helped University of Chicago Medicine connect data across systems, improving patient care and hospital operations. Doctors used real-time analytics... to predict and prevent cardiac arrests, reducing incidents by 15–20%. The hospital shifted to a value-based care model, streamlining billing and asset use. During the pandemic, UCM tracked ventilator availability and supported telemedicine with integrated data. TIBCO enabled faster, data-driven decisions for better outcomes.
Utilities Case Studies and Customer Success Stories with TIBCO Spotfire
Sydney Water
- Utilities
- Large
Sydney, Australia
Sydney Water used TIBCO ActiveMatrix BPM and TIBCO BusinessWorks to improve customer experience. They created a single view of operations... and real-time water usage tracking for customers. The new system streamlined business processes and case management. Customers can now access their water usage on any channel. Sydney Water's net promoter score jumped 127 points, from -38 to +89. The development team built the new interface in just nine weeks.
Sydney Water used TIBCO ActiveMatrix BPM and BusinessWorks to improve customer experience. The company created simple, end-to-end processes for case... management. Customers gained real-time access to water usage on any channel. Sydney Water saw its net promoter score rise by 127 points, from -38 to +89. The team developed new customer-focused processes in just nine weeks.
Banking Case Studies and Customer Success Stories with TIBCO Spotfire
ABN AMRO
- Banking
- Very Large
Amsterdam, Netherlands
ABN AMRO used TIBCO BPM Enterprise and BusinessWorks to digitize banking processes. They moved from on-premise systems to Microsoft Azure,... cutting processing times from days to seconds. The bank avoided €11.1M in manual process costs. Credit card processing now takes days instead of weeks. Mobile banking is available anytime, anywhere. Centralized automation improved compliance and productivity.
TIBCO helped ABN AMRO automate 90% of its processes by 2025. The bank avoided €11.1M in costs by reducing manual... work. TIBCO BPM Enterprise and BusinessWorks enabled migration to Microsoft Azure and improved workflow automation. Customer service became faster, with credit card delivery reduced from weeks to days. Teams now focus more on innovation and productivity thanks to standardized process automation.
NASA used TIBCO BusinessWorks to replace spreadsheets and manual data processes. The agency integrated data from multiple systems, enabling real-time... access and on-demand reporting. This led to an 83% reduction in project review time. Productivity increased, reporting became more accurate, and confidence in data improved. The solution also drove a positive cultural change across NASA.
Consumer Goods Case Studies and Customer Success Stories with TIBCO Spotfire
Campari Group
- Consumer Goods
- Large
Milan, Italy
Campari Group used TIBCO Cloud Integration and API Management to build a hybrid API-led cloud platform. This helped Campari shift... budget to new IT projects and speed up time-to-market for integrations. The company improved real-time data access and enabled secure API adoption by partners and customers. Campari also established a DevOps culture and increased cloud infrastructure efficiency. These changes supported faster growth and empowered business partners.
Wholesale Case Studies and Customer Success Stories with TIBCO Spotfire
Metcash
- Wholesale
- Large
Sydney, Australia
Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now... delivers integrations 20% faster and at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.