Real-World Case Studies and Customer Success Stories with Thoughtspot Analytics

ThoughtSpot Everywhere helped Accern embed analytics in hours instead of days. Accern needed more customization and self-service data visualization for... their customers. With ThoughtSpot, they built a new data model in Snowflake and used embedded Live Analytics. This let non-technical users create personalized insights without training. Accern projects a 20x increase in user adoption by the end of 2022.
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ThoughtSpot helped Snowflake improve IT analytics for ServiceNow data. Snowflake needed better insights than ServiceNow’s standard reports. With ThoughtSpot, the... team connected ServiceNow data to their internal database and used self-service analytics. This let employees find answers faster and see all key metrics in real time. The IT team now hits 99% of commit goals and spends 70% of their time on high-value projects, a 20% increase.
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Matillion used ThoughtSpot to make data access easy for everyone. Before, only the data team could handle reports, causing bottlenecks.... With ThoughtSpot, 60% of employees now use data tools. Report requests dropped by 80%. Matillion saved over £75,000 each year. Analysts now focus on bigger projects, not just reports.
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HP used Snowflake and ThoughtSpot to improve business intelligence and analytics. The old BI tools were slow and made it... hard for users to get data. With the new solution, 350 users now get fast, self-service insights. Over six months, users ran 155,000 queries. Partners now get data back in less than 24 hours. HP moved from manual reports to automated, AI-driven insights.
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ThoughtSpot helped Austin Capital Bank modernize its data stack and make analytics easy for everyone. The bank replaced manual, disconnected... data processes with self-service analytics. Now, more than 80% of management are active users. The bank cut paid search monthly spend by 50%. Retention improved by 15%. Teams use ThoughtSpot to track business health, paid search, and conversions. The tool made data access simple for all users, not just technical staff.
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ThoughtSpot helped Verivox replace two legacy dashboard tools with self-service, AI-driven analytics. Verivox faced slow reporting and limited data exploration... as it grew. ThoughtSpot's search-driven analytics made data access faster and easier for both internal teams and external partners. Employee adoption reached 70% across all divisions, with over 350 monthly active users. The platform also powers Verivox's B2B portal, opening new revenue channels and improving partner relationships.
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ThoughtSpot helped Odido, the largest mobile network operator in its country, boost analyst productivity and cut IT costs. Odido faced slow... data access and rising requests from business users. They moved to the cloud, made key data available on demand, and replaced old BI dashboards with ThoughtSpot. Business users now get answers in minutes, not days. Odido saves about €1 million each year by freeing up 40 days of analyst and IT time monthly.
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ThoughtSpot helped Chick-fil-A improve analytics efficiency. Chick-fil-A used Amazon Redshift and S3 but analysts spent too much time on data... requests. With ThoughtSpot, business users search and analyze data themselves. This freed up analysts to focus on higher value work. Before, it took 3–8 days to answer requests. Now, users get answers faster and analysts train users to use ThoughtSpot. Chick-fil-A expects up to 20,000 users as they expand the solution.
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ThoughtSpot helped Midas Pharma modernize analytics and boost data access. After switching from Excel to ThoughtSpot, 72% of users adopted... the platform in four months. Teams now create over 10,000 visualizations monthly, with 99% of queries returning in under one second. The solution cut repetitive work, saving users three to four hours per week. Midas Pharma now enjoys real-time insights and a culture of data ownership.
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ThoughtSpot Embedded helped Publicis Sport & Entertainment move from manual, slow analytics to real-time, self-service insights. The team saved over... 1,000 hours in 2024 and expects to save 3,000+ hours in 2025. Client onboarding dropped from six months to two or three weeks. Consultants and clients now access live data and make faster decisions. Monthly active users grew to 25, with plans to double in 2025.
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ThoughtSpot helped Wellthy save over $200,000 by boosting analyst efficiency. The data team saw a 351% ROI and a 281%... increase in monthly active users compared to their old BI tool. With ThoughtSpot’s self-service analytics, Wellthy doubled their data team’s output speed. The platform replaced manual reports and let teams access real-time insights, improving decision-making and reducing customer churn. Wellthy integrated ThoughtSpot with their data warehouse and dbt models in just 30 days.
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ThoughtSpot helped Zencargo reach a 90% internal adoption rate for self-service BI in just three months. Zencargo replaced Looker to... let business users access analytics without data analysts. Teams now ask questions and get answers in real time, using natural language search. The data team focuses on strategic work instead of building dashboards. Business reviews and custom supply chain reporting now happen live in-platform, improving customer trust and decision speed.
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ThoughtSpot helped Cox 2M cut time to insights by 88%. The company saved over $70,000 in annual cost-to-serve. Cox 2M... replaced legacy analytics tools with ThoughtSpot’s AI-powered analytics and natural language search. This made data insights faster and easier for all users. The solution also reduced time to structure data by 75%.
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ThoughtSpot helped Frontify cut data insight time by 99. 9%. Reports that took a month now take 30 minutes. 40%...of employees use ThoughtSpot monthly, with seven power users. Frontify used ThoughtSpot with Snowflake and Fivetran to build a modern data stack. This improved data trust, literacy, and self-service analytics for sales, marketing, finance, and product teams.
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ThoughtSpot helped Modern Restaurant Concepts cut time to insights from days to seconds. The company replaced manual Excel reporting with... ThoughtSpot’s Modern Analytics Cloud, integrating Google BigQuery for real-time analytics. General managers now access sales and labor data daily and hourly. The finance team uses ThoughtSpot to compare sales to forecasts and set transparent goals. User adoption is growing, with a projected 50% increase by the end of 2022.
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ThoughtSpot helped Fabuwood replace 50 manual reports with interactive Liveboards. The company saw a 300% increase in queries and a... 2.5X rise in analytics adoption after switching from Power BI. Executives now access real-time sales data and drill down for insights. The data team built a modern data stack using Databricks, Fivetran, and dbt. Fabuwood improved performance management and customer 360 analytics with AI-powered dashboards.
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Harri used ThoughtSpot to power Harri iQ, giving hospitality managers easy access to workforce analytics. The challenge was to provide... more data self-service and interactivity for users like store managers and chefs. Harri chose ThoughtSpot for its scalable cloud analytics, user-friendly interface, and data-based pricing. Harri iQ now helps managers make better decisions and improve employee experience. The platform supports recruitment and workforce management with embedded analytics.
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ThoughtSpot Cloud helped CarTrawler improve analyst retention and empower business users. CarTrawler replaced its outdated BI tool with ThoughtSpot, integrating... it with Snowflake and Snowplow. Business users now access data without needing SQL skills, freeing analysts for strategic work. All 10 users in the proof of concept chose ThoughtSpot. The solution supports customer 360 and modern data stack use cases.
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ThoughtSpot helped NeuroFlow cut active dashboards by 87%. The BI Tool Net Promoter Survey score rose by 85%. 100% of... users said it was faster to build dashboards. NeuroFlow used ThoughtSpot to make data easy to find and share. The platform's NLP and self-service features let users get insights without SQL. This improved decision-making and helped NeuroFlow support better mental health outcomes.
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ThoughtSpot helped Northmill increase customer conversion rates by 30%. The neobank replaced Qlik with ThoughtSpot Cloud for self-service analytics and... integrated with Snowflake, Fivetran, and DBT. 60% of staff now use ThoughtSpot for analytics. The data team doubled in size as Northmill modernized its data stack. Northmill can now make faster, data-driven decisions across finance, marketing, and customer service.
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