Real-World Case Studies and Customer Success Stories with Thoughtspot Analytics

Matillion used ThoughtSpot to make data access easy for everyone. Before, only the data team could handle reports, causing bottlenecks. With ThoughtSpot, 60% of employees now use data tools. Report r...equests dropped by 80%. Matillion saved over £75,000 each year. Analysts now focus on bigger projects, not just reports.
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ThoughtSpot helped Snowflake improve IT analytics for ServiceNow data. Snowflake needed better insights than ServiceNow’s standard reports. With ThoughtSpot, the team connected ServiceNow data to the...ir internal database and used self-service analytics. This let employees find answers faster and see all key metrics in real time. The IT team now hits 99% of commit goals and spends 70% of their time on high-value projects, a 20% increase.
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ThoughtSpot Everywhere helped Accern embed analytics in hours instead of days. Accern needed more customization and self-service data visualization for their customers. With ThoughtSpot, they built a... new data model in Snowflake and used embedded Live Analytics. This let non-technical users create personalized insights without training. Accern projects a 20x increase in user adoption by the end of 2022.
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HP used Snowflake and ThoughtSpot to improve business intelligence and analytics. The old BI tools were slow and made it hard for users to get data. With the new solution, 350 users now get fast, sel...f-service insights. Over six months, users ran 155,000 queries. Partners now get data back in less than 24 hours. HP moved from manual reports to automated, AI-driven insights.
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ThoughtSpot helped Austin Capital Bank modernize its data stack and make analytics easy for everyone. The bank replaced manual, disconnected data processes with self-service analytics. Now, more than... 80% of management are active users. The bank cut paid search monthly spend by 50%. Retention improved by 15%. Teams use ThoughtSpot to track business health, paid search, and conversions. The tool made data access simple for all users, not just technical staff.
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ThoughtSpot helped Odido, the largest mobile network operator in its country, boost analyst productivity and cut IT costs. Odido faced slow data access and rising requests from business users. They m...oved to the cloud, made key data available on demand, and replaced old BI dashboards with ThoughtSpot. Business users now get answers in minutes, not days. Odido saves about €1 million each year by freeing up 40 days of analyst and IT time monthly.
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ThoughtSpot helped Verivox replace two legacy dashboard tools with self-service, AI-driven analytics. Verivox faced slow reporting and limited data exploration as it grew. ThoughtSpot's search-driven... analytics made data access faster and easier for both internal teams and external partners. Employee adoption reached 70% across all divisions, with over 350 monthly active users. The platform also powers Verivox's B2B portal, opening new revenue channels and improving partner relationships.
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ThoughtSpot helped Chick-fil-A improve analytics efficiency. Chick-fil-A used Amazon Redshift and S3 but analysts spent too much time on data requests. With ThoughtSpot, business users search and ana...lyze data themselves. This freed up analysts to focus on higher value work. Before, it took 3–8 days to answer requests. Now, users get answers faster and analysts train users to use ThoughtSpot. Chick-fil-A expects up to 20,000 users as they expand the solution.
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ThoughtSpot Embedded helped Publicis Sport & Entertainment move from manual, slow analytics to real-time, self-service insights. The team saved over 1,000 hours in 2024 and expects to save 3,000+ hou...rs in 2025. Client onboarding dropped from six months to two or three weeks. Consultants and clients now access live data and make faster decisions. Monthly active users grew to 25, with plans to double in 2025.
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