Real-World Case Studies and Customer Success Stories with TeleSign

Telesign Intelligence helped TIER, a leading European micro-mobility provider, streamline user registration in its mobile app. TIER wanted to register more legitimate users quickly without adding fri...ction or manual validation. Telesign's fraud risk API integrated with TIER's onboarding, scoring users by phone number to flag or block risky accounts. TIER blocked hundreds of fraudulent transactions daily and saw a drop in credit card fraud. The team saved time and focused on other priorities, while keeping the platform secure.
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Affirm used Telesign to improve online checkout security and reduce fraud. Telesign's digital identity intelligence helped Affirm verify users quickly and safely. Affirm saw a 10%+ increase in conver...sion rates when presented at checkout. Retailers using Affirm also saw a 16%+ increase in average order value. Telesign enabled automated payment reminders, making it easier for customers to pay on time.
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Telesign helped Amount improve onboarding and verification for financial institutions. Amount used SMS and voice verification to let banks confirm customer identities without manual checks. This made... it easier for banks to sign up new customers and increased conversion rates. Up to 85% of applicants could be identified through self-service. The solution also reduced fraud risk and lowered operational costs for Amount's partners.
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Telesign’s SMS API helps Crassula.io boost SMS security for digital banking. Crassula.io needed to stop fraud and protect user accounts. They used Telesign’s SMS one-time-passcode for sign-in, sign-u...p, and transfers. This made it harder for fake users and bots to get in. Crassula.io now expects better attack management and lower costs from fraud.
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Telesign SMS and Voice Verify helped Blue Marble Health meet HIPAA compliance. Blue Marble Health needed to protect patient data and follow strict privacy rules. They used Telesign’s APIs to add mult...i-factor authentication for administrators and clinicians. This made onboarding, account changes, and password resets more secure. Blue Marble Health improved data protection and made it easier to follow HIPAA regulations.
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Telesign helped Ubisoft improve account security for gamers. Ubisoft added mobile phone verification using Telesign's solutions. This made onboarding safe and simple. Ubisoft removed fake accounts an...d reduced fraudulent traffic. Players now have a safer gaming experience. Ubisoft saw fewer financial losses from fraud.
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Telesign SMS Verify and Intelligence helped Mamba, a leading dating platform, fight fraud and protect users. Mamba faced issues with fake accounts, bots, and promo abuse as it grew. By using Telesign...’s APIs, Mamba added real-time risk scoring and multi-factor authentication. This made onboarding faster and more secure. Mamba saw a 50% reduction in verification costs and higher conversion rates.
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Telesign Phone ID helped BigDataCorp improve digital identity verification. BigDataCorp needed to fight fraud and validate phone numbers for its clients. Telesign’s solution offered fast, accurate, a...nd complete coverage in Brazil. Integration was easy with Telesign’s APIs and documentation. BigDataCorp reduced fake account sign-ups and improved user validation. The partnership helped BigDataCorp attract new partners and grow its business.
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Fiverr used Telesign to make its online marketplace safer. The company added phone verification and two-factor authentication to protect accounts. Telesign’s APIs help block harmful users and reduce ...fraud. Unauthorized withdrawals dropped by 60%. Fiverr now offers a secure, easy sign-up for millions of users. The platform keeps improving trust and safety with Telesign’s technology.
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Telesign helped Bayt.com make user verification faster and safer. Bayt.com used Telesign’s Messaging API, SMS Verify, and Voice Verify to check accounts and stop fake users. Switching to WhatsApp for... one-time passcodes cut verification costs by almost 30%. The new system lets Bayt.com focus on platform improvements and nationalization efforts like Emiratization and Saudization. Employers now trust that job seekers are real and meet hiring rules.
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AstroPay used Telesign to stop fake account creation and improve onboarding. Telesign's SMS API, Identity, Intelligence, and WhatsApp API helped AstroPay collect user data and block fraud. AstroPay r...educed fake accounts, improved SMS deliverability, and increased ROI from promotions. The onboarding process became faster and easier for real users. AstroPay now protects its platform from promotion abuse and keeps customers safe.
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Telesign helped Giftnix fight eGift fraud with its Intelligence and SMS Verify products. Giftnix faced problems with stolen credit cards and fake identities, leading to chargebacks and unhappy custom...ers. Telesign's phone number intelligence and risk analysis let Giftnix spot fraud faster and verify customers instantly. Giftnix now sees fewer chargebacks, happier customers, and better global SMS delivery. eGifts are sent within minutes, giving Giftnix an edge over competitors.
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Telesign helped Prezzee improve security and user experience for digital gift cards. Prezzee used Telesign’s Intelligence and SMS API to add real-time risk analysis and multi-factor authentication. T...he solution blocked 10% of new sign-ups tied to suspicious or VoIP numbers. Prezzee reduced fraud and made onboarding safer without making it harder for real customers. The integration was easy and did not disrupt the user experience.
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Telesign Intelligence helped Skype block robocalls and reduce fraud. Skype faced a problem with nearly half of inbound calls to virtual numbers being fraudulent. Telesign's solution used phone number... intelligence and machine learning to filter out unwanted calls. Skype now blocks one million fraudulent calls per day, about 50% of inbound traffic. Customer satisfaction increased as a result of fewer scam calls.
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