4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1016 Reviews)

Cloud-based Virtual Assistant for Contact Centers | SmartAction

AI Powered
Connect with Vendor

Peer and Expert Reviews
for SmartAction


Improve ROI and Scale best practices are the most popular goals peers achieved using SmartAction .

Other goals:

  • Increase sales & revenue
  • Improve efficiency
  • Enhance customer relationships
  • Acquire customers
  • Improve brand engagement
See all goals See less goals


It is the best suited for phone calls, chat, omnichannel, channels.

Other channels:

  • promotions
  • blogs
  • user generated content
See all channels See less channels


Peers recommend helpdesk management, engagement management, rating and review management, as the business processes that they have been most satisfied while using SmartAction .

Read Reviews of Business Process for SmartAction

Helpdesk management With Phone calls and Chat

Engagement management

Engaging and following up

Rating and review management

Training & onboarding With Chat and Phone calls


Contact list management With Phone calls

Customer feedback management With Phone calls and Promotions

Measuring net promoter score With Phone calls and Promotions

Conversion management With Omnichannel

Capturing intent

Communication management


Membership management

See allless Activities

Popular Business Setting
for SmartAction

Top Industries

  • Consumer Services

Popular in

  • Enterprise

Peers used SmartAction to Improve ROI and Scale best practices

Verify if it works for you

IT and Other Capabilities
for SmartAction

  • Low
  • Medium
  • High


Data Import

Data Export


Chat Support

24/7 Support

Email Support

Phone Support


AI Powered


Custom Reports

Failure Risk Guidance Security Report ?

See Sample Risk Report

Overall Risk Meter

Low Medium High

Top Failure Risks for SmartAction

Get Failure Risk Report

First 5 Reports are Free

Find software similar to SmartAction

Find Similar Software

Vendor Profile Details

Company Name SmartAction
Company Website
HQ Location 300 Continental Blvd. Suite 350 El Segundo, CA 90245, US
Employees 51-100