Real-World Case Studies and Customer Success Stories with Siteimprove

Customer, a financial services firm, improved accessibility and analytics with Siteimprove, enhancing user experience and driving digital growth.

Customer, a financial services firm, improved accessibility and analytics with Siteimprove, enhancing user experience and driving digital growth.

Siteimprove helped Land O'Lakes fix digital problems across hundreds of websites. The company struggled with a complex CMS and could not find broken links or optimize for SEO. Siteimprove brought IT,... content, legal, and HR teams together. The Digital Certainty Index (DCI) scoring system motivated teams and showed progress. Land O'Lakes improved website compliance, SEO, and user experience.
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Siteimprove helped Fackförbundet Vision improve their website. The team used Siteimprove to find and fix broken links, spelling errors, and brand issues. They reduced their page count by 80% and craw...led 14,457 web pages. Web traffic increased by 6%. The platform made it easy to monitor SEO and accessibility. The team gained a better understanding of their website and improved user journeys.
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Siteimprove helped Community First Credit Union improve their website for members. The team used Siteimprove to audit content, track site issues, and boost quality assurance. They saw a 55% increase ...in website health and a 22-point improvement in SEO scores. The platform made it easier for their small marketing team to manage quality, accessibility, and SEO. Community First Credit Union now delivers a better online experience for members.
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Community First Credit Union (CFCU) wanted to enhance member experiences and undergo digital transformation. They aimed to launch a modern, user-centric website. CFCU used Siteimprove to improve cont...ent audit, quality assurance, and accessibility. The tool helped them track and manage website assets effectively. As a result, they saw a 55% increase in website health and a 22-point improvement in SEO scores.
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Siteimprove helped Scotiabank manage 50 corporate websites and 16,000 webpages. The bank faced challenges with fragmented data, manual reporting, and tracking website performance. Siteimprove provide...d tools for SEO, quality assurance, and accessibility in one platform. Scotiabank set up consolidated dashboards and site-wide policies. They improved their quality score by 30-40% and saved 66% of the time needed for dashboard setup.
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Valley National Bancorp, a large bank in New Jersey, needed to improve their online accessibility. They partnered with Siteimprove in 2018 to address ADA compliance and site speed issues. Using Sitei...mprove's Inclusivity package and Analytics tools, they improved their website's accessibility and health. This led to a 64.17% increase in Quality Assurance score, a 61% increase in clicks to their Business Credit Card page, and a 13% increase in SEO score.
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Siteimprove helped Advancial Federal Credit Union improve digital marketing with better analytics and automation. Before Siteimprove, the team spent hours collecting data by hand. Now, they generate ...reports instantly and use insights to boost member engagement. Siteimprove's tools help with quality checks, broken links, and tracking landing page performance. The marketing team also uses Siteimprove to optimize staffing for video chat services. This led to better service and more efficient marketing workflows.
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Qudos Bank, an Australian bank, started using Siteimprove in 2013 to monitor website uptime, spelling errors, and broken links. They needed a user-friendly platform to maintain regulatory compliance ...and improve content quality. Siteimprove helped eliminate misspellings and broken links, saving time and improving workflow productivity. The centralized platform allowed the marketing team to work closely with web developers, enhancing website maintenance and decision-making.
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Advancial Federal Credit Union faced challenges in using their website for digital growth. Their basic analytics tool required manual data collection, making it hard to find actionable insights. Afte...r implementing Siteimprove, they gained a solid analytics baseline. This helped them automate quality assurance and create better interactions with members. They used Siteimprove's tools to generate reports and improve engagement. They also optimized staffing for online banking and video chat services by tracking peak chat times.
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Siteimprove helped Qudos Bank improve their website quality and compliance. The bank used Siteimprove to monitor uptime, fix spelling errors, and remove broken links. They set industry-specific rules... and activated site monitoring for better compliance. The platform saved the team time by showing all errors in one place. This improved workflow and let the marketing team work better with web developers. Siteimprove helped Qudos Bank deliver a better digital experience for their customers.
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Scotiabank faced challenges managing 50 corporate websites and 16,000 webpages across 38 regions. They struggled with website best practices, performance issues, and data fragmentation. Scotiabank ch...ose Siteimprove to address these issues, including SEO, quality assurance, and accessibility. They set up consolidated dashboards for key metrics and established site-wide policies. Within weeks, they resolved digital strategy gaps, improved collaboration, and increased their quality score by 30-40%.
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Siteimprove helped Valley Bank improve website accessibility and fix quality issues. The bank used Siteimprove's Accessibility and Quality Assurance tools to address color contrast, font, iconography..., alt text, and broken links. The Policy tool made updating static content easy. Their Quality Assurance score jumped from 60 to 98. Valley Bank saw a 64% increase in QA score, a 61% increase in clicks to the Business Credit Card page, and a 13% increase in SEO score.
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Valley National Bancorp, a large bank in New Jersey, needed to improve their online accessibility. They sought help from Siteimprove to comply with ADA standards and improve site speed. Using Siteimp...rove's Inclusivity package and Analytics, they enhanced their website's accessibility and health. This led to a 64.17% increase in Quality Assurance score, a 61% increase in clicks to their Business Credit Card page, and a 13% increase in SEO score.
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TYPO3 used the Siteimprove CMS plugin to enhance website management, error detection, and content optimization, leading to improved efficiency and reduced errors.

Siteimprove helps Vodafone keep their brand voice clear and consistent worldwide. Vodafone uses Siteimprove’s content and analytics tools to monitor tone, accessibility, and inclusivity. The partners...hip began in 2015 and supports Vodafone’s digital content quality. Vodafone improved their Digital Certainty Index and Quality Assurance scores. They achieved a 92/100 content quality score, 88/100 content freshness score, and 100/100 security score.
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Vodafone improved content effectiveness during its digital transformation using Siteimprove.

Siteimprove helped Openreach double their website traffic in two years. The team improved their Quality Assurance score from 76.2% to 97%. They increased team efficiency by 20% by automating tasks. O...penreach used Siteimprove for website accessibility, content updates, and SEO. The platform gave them more time for strategic work. Openreach now makes data-driven decisions for digital marketing.
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Vodafone needed to adapt as it evolved from a mobile phone provider to a connectivity services entity. They faced challenges with mergers and acquisitions, requiring consistent communication and a cl...ear brand voice. Vodafone used Siteimprove's tools to monitor communication quality, focusing on tone of voice, accessibility, and inclusivity. Since 2015, Siteimprove has helped Vodafone improve their Digital Certainty Index and Quality Assurance scores. Vodafone achieved a 92/100 Content Quality Score, 88/100 Content Freshness Score, and 100/100 Security Score.
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Openreach wanted to increase website traffic and team efficiency. They partnered with Siteimprove to improve SEO, website accessibility, and quality assurance. Over two years, they doubled website tr...affic from 250,000 to over 450,000 visits. They also improved their Quality Assurance score from 76.2% to 97% and increased team efficiency by 20% by automating tasks.
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BT Enterprise wanted to provide a consistent experience for their customers. They needed a tool to help them focus and prioritize issues for a great customer experience. They chose Siteimprove to man...age over 100 platforms and apps. Siteimprove helped them boost their quality score by 30% and positively influenced their NPS score. The partnership provided clarity and streamlined efforts to resolve content issues.
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Siteimprove helped BT Enterprise improve digital quality across over 100 platforms and apps. The team used the Siteimprove Intelligence Platform to quickly fix errors and boost content quality. BT En...terprise increased their quality score by 30%. They also saw a direct positive impact on their digital NPS score. Siteimprove provided hands-on support and helped the team gain clarity and streamline their digital processes.
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Siteimprove helped Springfield Clinic rebuild their website for better patient and staff experience. The clinic used Siteimprove's Marketing Performance tool to boost SEO, improve accessibility, and ...streamline content management. Their SEO score rose to the 91st percentile. They reduced their website from 2,500 to 990 pages. Daily search volume increased by 30%. Springfield Clinic won the 2022 eHealthcare Leadership Award for Best Site in the Physician/Clinician-Focused Site category.
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Springfield Clinic, a large medical group in Illinois, partnered with Siteimprove to modernize their website. Their old site was cluttered and hard to navigate. Siteimprove helped them create a new, ...optimized site that improved user experience. Since the launch, their SEO score increased by 10 points, and they won an award for Best Site. They also saw a 30% increase in daily search volume and a 60% reduction in page count.
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Siteimprove helped Northern Arizona Healthcare ensure their website was fully accessible and error-free during a major CMS migration. The team used Siteimprove for quality assurance and accessibility... checks before and after launch. Gamification features motivated the team to improve their scores. They achieved a 100 percent Accessibility score and a 99 percent Quality Assurance score. Siteimprove's issue filtering made it easy for the small team to assign and fix problems quickly.
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Northern Arizona Healthcare used Siteimprove to improve their website's accessibility and quality assurance. They achieved a 100% Accessibility score and a 98.9% Quality Assurance score. The small te...am benefited from Siteimprove's tools, which helped them maintain a healthy website. The digital team could easily report progress to management and stakeholders.
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Posten Bring needed a simple tool for digital marketing across multiple countries. They chose Siteimprove to replace Google Analytics and BrightEdge. Siteimprove's ease of use and comprehensive train...ing helped employees quickly adapt. The platform allowed users to prioritize tasks and track metrics like Visitor Engagement Score. This led to a 19% increase in DCI score and a 13% increase in SEO score. Reporting became easier, aiding company discussions.
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Swiss Post needed to improve accessibility across their digital channels. They faced challenges with manual checks for accessibility compliance, which were time-consuming and inefficient. To solve th...is, they implemented Siteimprove to automate and streamline the process. As a result, they achieved an 82% reduction in broken links and a 12% boost in search visibility, enhancing their digital presence.
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Siteimprove helped Posten Bring, the Norwegian postal service, simplify digital marketing for employees in several countries. The company replaced Google Analytics and BrightEdge with Siteimprove for... easier use and better support. Employees quickly learned the new platform and used features like activity plans and the ads module to improve results. Siteimprove reports now go directly to company leaders. Posten Bring saw a 19% increase in DCI score and a 13% increase in SEO score.
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Siteimprove helped the University of North Dakota improve their website quality and SEO. The university used Siteimprove to monitor and fix website issues. They used Siteimprove’s SEO tools to target... new keywords and reverse a drop in organic traffic. As a result, they saw a 16.5% increase in organic traffic and a 62% growth in undergraduate inquiries. Over 400 web editors across campus use the platform to keep the site strong.
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Akamai Technologies improved digital operations, achieving high-quality experiences with Siteimprove, and managed large, multilingual websites efficiently with a team of six.

Siteimprove Ads helped Camden improve their Google Quality Score for local advertising. Camden struggled with ad spend due to lack of insight into keyword performance. Siteimprove's tool gave them re...al-time analysis of ad relevance, CTR, and landing page experience. The marketing team quickly identified and fixed underperforming ads. Camden saved 13% in ad costs and time for some ads in one quarter. They also saw a 9% increase in Google Quality Score.
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Camden improved their Google Quality Score by 9% and saved 13% in ad costs and time. They used Siteimprove's tools to analyze and optimize their ads. This helped them spend less on ads and get better... returns. Camden owns many apartment homes across the US.
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Siteimprove helped American Eagle Outfitters improve website performance by 30% in page load speed and reduce bounce rate by 11%.

Siteimprove used its own platform to drive a major rebrand in 2024. The challenge was a lack of brand clarity, causing confusion about their value and risking lost market share. The team created a si...x-month roadmap, involving cross-functional stakeholders, to align messaging with customer needs. The rebrand shifted focus from product features to a comprehensive marketing platform, aiming to better connect with enterprise clients and boost conversions.
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The City and County of Denver improved their website accessibility with Siteimprove. They increased their DCI score by 25% and their Accessibility score by 32%. Quality Assurance score reached 94%. T...he web team saved 8 hours monthly by using Siteimprove tools.
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Siteimprove helped the City and County of Denver improve website accessibility and efficiency. The web team used Siteimprove's Accessibility tools to automate error reports and empower 140 content au...thors. Quality Assurance scores rose across 3,000+ web pages. The Policies feature made content updates easy. Siteimprove analytics tools let staff generate their own reports, reducing manual work for the web team.
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Swiss Post improved user experience, SEO, and accessibility, driving business success with enhanced customer journeys and increased digital engagement.

Land O'Lakes faced challenges with their digital strategy due to a cumbersome CMS. They struggled with broken links and SEO optimization. Siteimprove helped them by providing a tracking solution to i...dentify issues. The Digital Certainty Index (DCI) scoring system motivated the team to improve their website. This collaboration brought together IT, content, legal, and HR teams to ensure compliance and improve web experiences.
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Siteimprove helped QV Skincare fix website issues and boost SEO. The team cut their error resolution time from 8 months to 8 days. QV Skincare now ranks number one for 90 keywords, up from 13. They s...aw a 592% increase in top search positions in 6 months. Core Web Vitals improved by 23%. Organic search 'Where to Buy' consideration rose by 38%. The site gets more traffic and delivers a better customer experience.
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Siteimprove helped Cuisinart fix website issues and improve accessibility. Cuisinart had 45 major website issues that hurt their brand and customer experience. After using Siteimprove, they cut websi...te issues from 45 to 9 in eight months. The team spent 50% less time fixing problems. Accessibility breaches dropped by 80%. Cuisinart saw a positive impact on revenue and could focus on new site projects.
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Cuisinart had website issues that hurt their brand. They needed a tool to fix these without disrupting their workflow. Siteimprove helped them solve 45 major issues, reducing them to nine in eight mo...nths. This improved their workflows and decreased time spent on fixing issues by more than 50%. They also saw a positive impact on revenue and improved site accessibility scores.
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QV Skincare, an Australian skincare brand, faced market pressures from digital competitors. They partnered with Siteimprove to enhance their website's inclusivity and performance. This collaboration ...led to a 592% increase in keyword rankings and improved SEO scores. The site also saw a significant boost in organic traffic and reduced lead time for addressing site errors from 8 months to 8 days.
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SIAG, an IT company in South Tyrol, Italy, faced challenges with digital accessibility and content management. They struggled with manual text checks, broken links, and outdated content. Starting in ...2018, they used Siteimprove's tools to improve page quality and speed up issue resolution. Siteimprove's dashboards and training helped SIAG enhance web performance and SEO. Automated scans and AI-driven suggestions further eased their workload.
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Siteimprove helped SIAG manage over 250 websites and 50,000 pages in four languages. SIAG faced problems with manual content checks, broken links, and inconsistent SEO. Siteimprove's Quality Assuranc...e tool improved page quality and made it easier to find and fix issues. Training and dashboards helped staff use analytics to improve web experiences. Siteimprove Performance and SEO Advanced tools optimized site speed and search rankings. Automated accessibility scans and AI-driven suggestions reduced manual work.
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Akamai Technologies faced challenges with managing thousands of web pages and ensuring digital accessibility. Their small team struggled with time-consuming page reviews and lacked expertise in acces...sibility. Siteimprove's platform provided a solution by automating quality assurance and accessibility checks. This improved efficiency and collaboration, allowing the team to manage content more effectively. The integration with Adobe Experience Manager helped streamline processes, ensuring a smooth user experience for all site visitors.
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Akamai uses Siteimprove to manage thousands of web pages. The platform helps with accessibility and quality assurance. Akamai's team reduced peer review time by 50%. They achieved a 97/100 QA score. ...The team manages over 2,000 web pages.
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Siteimprove helped Merck KGAA relaunch and unify over 100 websites into one. The platform made it easy to manage content and fix issues quickly. Merck saw website traffic grow from 2.5 million to 10 ...million visitors. They managed over 10,000 web pages and gained 7.5 million more visitors after launch. Their Net Promoter Score went up by 30 points.
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Merck Group faced a challenge managing over 100 websites and web applications. They decided to consolidate into one unified web presence. They used Siteimprove to help with the website relaunch. The ...platform allowed them to manage content centrally and connect with their CMS. This led to a 7.5 million increase in visitors and a 30-point rise in Net Promoter Score.
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The University of North Dakota used Siteimprove to enhance their website's quality and search performance. They rebuilt their website in 2018, adding a Program Finder to help prospective students fin...d academic programs. In 2021, they noticed a drop in organic traffic to the Program Finder. Tera Buckley, Director of Web & Multimedia Marketing, used Siteimprove's SEO tools to address this issue. As a result, they achieved a 16.5% increase in organic traffic and a 62% growth in undergraduate inquiries.
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Fackförbundet Vision, a large Swedish trade union, needed to improve their website's accessibility and SEO. They faced challenges managing a growing website with over 14,457 pages. The team used Site...improve to reduce their page count by 80% and improve SEO performance. Siteimprove's tools helped them identify issues quickly, leading to better website management and increased web traffic by 6%.
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