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Retail Case Studies and Customer Success Stories with ShipStation

The Burlap Bag - Retail

ShipStation helped The Burlap Bag, a small retail business in Austin, move from a local shop to a thriving ecommerce candle brand. Before ShipStation, owners... Lauren and Josiah spent 2-3 minutes per order and many hours at the post office. With ShipStation, they print all orders in 45 seconds and FedEx picks up daily. Automation features let them manage 600+ monthly subscription orders with ease. Batch printing and carrier automations save time and reduce shipping errors.

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Johnny Cupcakes - Retail - Small

Boston, USA
Order consolidation for online retail Order fulfillment

Johnny Cupcakes uses ShipStation to manage all shipments from their warehouse. They sell t-shirts online through their website and eBay.... ShipStation saves them a lot of time and lets them process more orders quickly. The software helps them avoid problems they had with old shipping systems. They like how ShipStation brings all their orders together in one place.

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Nakie - Retail - Small

Brisbane, Australia
Ecommerce shipping automation Order fulfillment for global expansion Order fulfillment Ecommerce operations

ShipStation helped Nakie automate shipping as they grew from a garage startup to a global ecommerce brand. Manual order processing... was slow and error-prone, but ShipStation’s integration with Shopify Plus streamlined fulfillment. Nakie now manages up to 40,000 monthly orders with just 4-5 staff. The platform’s automation features eliminated manual entry, reduced errors, and saved tens of thousands of dollars. ShipStation enabled Nakie to expand internationally and maintain efficient, cost-effective shipping operations.

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Sydney Sock Project - Retail - Small

Sydney, Australia
Ecommerce fulfillment automation Warehouse order processing optimization Order fulfillment Warehouse management

ShipStation helped Sydney Sock Project scale from a market stall to a $6M+ social enterprise. The company struggled with manual... fulfillment as orders grew, leading to inefficiencies. ShipStation automated order processing, integrated with Shopify, and enabled batch-picking and pre-order management. The team saved 45 minutes daily using Rate Shopper and doubled their 2022 order volume in just one month during Black Friday 2024. Custom-branded packing slips improved efficiency and branding.

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Apparel & Fashion Case Studies and Customer Success Stories with ShipStation

Suitably - Apparel & Fashion

ShipStation helped Suitably, a women’s professional wear brand, manage order fulfillment during the COVID-19 pandemic. Suitably faced major challenges as... offices closed and demand for business attire dropped. The founders shifted their business model, cut costs, and focused on building a strong online community. ShipStation allowed them to handle fulfillment themselves and keep operations organized. This helped Suitably stay efficient and continue serving customers through uncertain times.

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Veiled Collection - Apparel & Fashion

ShipStation helped Veiled Collection improve warehouse operations and order fulfillment. Before ShipStation, the team used iPads and laptops, which led... to errors and slow picking. ShipStation automations and custom pick lists made the process faster and more accurate. The company also used UPS Ground Saver through ShipStation to cut shipping costs by up to 30%. Veiled Collection grew over 200% year over year after these changes.

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Nimble Made - Apparel & Fashion - Small

New York, USA
Order fulfillment for apparel e-commerce E-commerce fulfillment Retail operations

Nimble Made used ShipStation to support their mission of creating slim-fit dress shirts for the AAPI community. The founders started... the brand after struggling to find well-fitting shirts for slimmer body types in the U.S. ShipStation helped Nimble Made streamline their shipping and order fulfillment. This allowed them to focus on size inclusivity and Asian representation. The brand now offers unique slim-fit options and promotes empowerment within the AAPI community.

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Mighty Club - Apparel & Fashion - Small

Los Angeles, USA
Shipping automation for 3PL apparel fulfillment Warehouse inventory management Order fulfillment automation Warehouse management

ShipStation helped Mighty Club automate shipping and fulfillment. The company now ships 15,000 orders a day using automation rules and... inventory management. Manual data entry was eliminated, saving time and reducing errors. Warehouse teams use ShipStation to find products quickly and pack orders faster. Reporting tools help forecast business needs and catch mistakes. Mighty Club delivers a better experience for their clients and their customers.

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Food & Beverages Case Studies and Customer Success Stories with ShipStation

Henry's House of Coffee - Food & Beverages - Small

San Francisco, USA
E-commerce shipping automation Order management for online retail E-commerce operations Order fulfillment

Henry's House of Coffee uses ShipStation to manage both their brick-and-mortar and online store orders. The company relies on ShipStation's... integrated shipping labels and automation to handle growing e-commerce demand. ShipStation helps them avoid mistakes and scale up order processing. They also use digital marketing and a chat feature to enhance customer experience. ShipStation is praised for making shipping easier and supporting business growth.

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CLEAN Cause - Food & Beverages - Small

Austin, USA
Shipping automation for beverage fulfillment Order fulfillment automation

ShipStation helped CLEAN Cause automate shipping and cut manual work. Their old process required copying and pasting, which wasted time... and money. With ShipStation, they integrated shipping rates and used automation to scale fulfillment. Only one or two people now handle orders, down from a larger team. CLEAN Cause saw a 311% increase in sales and a 117% rise in total orders over three years. The company saved money on shipping and grew its mission-driven business.

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Cocktail Courier - Food & Beverages - Small

Chicago, USA
Compliant last-mile alcohol delivery Automated order routing for retailers Logistics management Ecommerce fulfillment

ShipStation Dropship Manager helped Cocktail Courier handle a 20x surge in sales during the pandemic. The tool enabled compliant last-mile... delivery by letting third-party retailers fulfill alcohol orders, meeting strict regulations. Automation rules and order tags replaced manual processes, reducing errors and saving time. Cocktail Courier cut delivery costs by 15% and gained better control over logistics. The team now manages thousands of monthly orders efficiently, ensuring a seamless customer experience.

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Consumer Goods Case Studies and Customer Success Stories with ShipStation

Wondercide - Consumer Goods

ShipStation helped Wondercide scale their order fulfillment as they grew from a small operation to a national brand. Wondercide used ShipStation... to automate shipping, onboard seasonal staff faster, and manage orders from multiple channels. After appearing on Shark Tank, Wondercide handled a surge in sales thanks to ShipStation’s features like automation rules and API. They reduced training time for new staff by 50% and now ship most orders the same day. ShipStation enabled Wondercide to expand into major retail chains and eliminate manual errors.

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Harmony Harvest Farm - Consumer Goods - Small

USA
Shipping and fulfillment automation Order fulfillment

ShipStation helped Harmony Harvest Farm scale shipping and fulfillment during Covid. The farm faced a surge in online orders and... had to furlough staff. ShipStation automated order import, label creation, and reporting. This allowed the team to handle over 100 orders a week with ease. Online sales grew by 1,300% after using ShipStation. The platform connected all their ecommerce stores and saved time on shipping tasks.

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May Lindstrom Skin - Consumer Goods - Small

Los Angeles, USA
International shipping automation Order fulfillment process optimization Shipping and logistics Order management

ShipStation helped May Lindstrom Skin boost order capacity by 50x. The team eliminated manual address entry and automated customs and... duties for global shipping. ShipStation's automation rules and API integration let a small team fulfill thousands of orders monthly. International customers now get hassle-free, affordable shipping. The company reduced errors and improved delivery with custom shipping rules.

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Consumer Electronics Case Studies and Customer Success Stories with ShipStation

Spigen - Consumer Electronics - Medium

Irvine, USA
Order fulfillment automation Inventory management for multi-channel sales Order management Inventory management

Spigen used ShipStation and Scout topShelf to manage thousands of daily orders from multiple marketplaces. Manual processes caused errors and... wasted time. The integration of ShipStation and topShelf automated order management and inventory tracking. Spigen improved order accuracy and reduced confirmation time by several hours. The new system let a small team ship orders quickly and focus on growth. Spigen now delivers products faster and more reliably worldwide.

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Non-Profit Organization Management Case Studies and Customer Success Stories with ShipStation

The Stay Beautiful Foundation - Non Profit Organization Management - Small

ShipStation helps The Stay Beautiful Foundation deliver beauty boxes to women fighting cancer. The non-profit uses ShipStation to manage shipping... and fulfillment. This makes it easier to send products to their community. ShipStation's platform supports their mission to help women feel strong and beautiful. The foundation benefits from streamlined shipping and reliable delivery.

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Customer Success Stories of ShipStation

 

Gumtree Partners With ShipStation to Deploy its API and Power UK Marketplace Delivery - Business Wire

Gumtree has partnered with ShipStation to implement ShipStation's API, enhancing delivery capabilities for its UK marketplace.

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