Salesforce Journey Builder Overview
Salesforce-journey-builder helps build customer relationships through personalized marketing and automated journeys. Engagement marketing tools from Salesforce streamline this process efficiently.
Use Cases
Customers recommend Advertisement, Sending & Publishing Communications, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Journey Builder.
Business Priorities
Scale Best Practices and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Salesforce Journey Builder.
Salesforce Journey Builder Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Journey Builder works with different mediums / channels such as Social Media. Website. E-Mail etc.
Salesforce Journey Builder's features include Personalization, Microsites, and Feedback Surveys. and Salesforce Journey Builder support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Salesforce Journey Builder analytics capabilities include Custom Reports, and Analytics.
Reviews
"...My experience with the tool is applied to a massive email sending project of a large company in the automotive sector...." Peer review by Daniel d
Salesforce Journey Builder, Userlane, Unless, UpMail, ServiceRocket, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Journey Builder
Top Industries
- Hospital & Health Care
- Marketing and Advertising
- Non-Profit Organization Management
Popular in
- Large Enterprise
- Mid Market
- Small Business
Salesforce Journey Builder is popular in Hospital & Health Care, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Large Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Salesforce Journey Builder Use Cases
How efficiently Does Salesforce Journey Builder manage your Advertisement?
How can Salesforce Journey Builder optimize your Sending & Publishing Communications Workflow?
Why is Salesforce Journey Builder the best choice for Engagement Management?
What benefits does Salesforce Journey Builder offer for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well Salesforce Journey Builder solved their Customer Journey and Experience needs. Cuspera uses 204 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Case Studies
CASE STUDY Panasonic
CASE STUDY Zota
CASE STUDY RBC Wealth Management
CASE STUDY Prudential
CASE STUDY Uber Eats
CASE STUDY Nexo
Video
Introduction to Journey Builder in Salesforce Marketing Cloud
Peers used Salesforce Journey Builder for advertisement and sending & publishing communications
Salesforce Journey Builder Competitors
Salesforce Journey Builder Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
Salesforce Journey Builder Integrations
Salesforce Journey Builder integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Journey Builder
Software Failure Risk Guidance
?for Salesforce Journey Builder
Overall Risk Meter
Top Failure Risks for Salesforce Journey Builder
Salesforce, Inc. News
Salesforce launches Agentforce for Public Sector to take on time-consuming government work
Salesforce has launched Agentforce for Public Sector, a new AI-driven solution designed to enhance government efficiency by automating complex tasks. This digital workforce of AI agents supports government employees in handling duties like compliance management and recruitment. Agentforce integrates with Salesforce's Public Sector Solutions and runs on AWS, ensuring security and compliance. Available now, it aims to improve public service delivery and reduce administrative burdens.
Salesforce AI Research Helps Businesses Get Ready For The Agentic Enterprise - Salesforce
Salesforce AI Research introduced CRMArena-Pro, a simulation environment for testing AI agents in complex business scenarios, and launched the Agentic Benchmark for CRM to evaluate AI agents' performance in enterprise contexts. The new Account Matching capability autonomously unifies scattered datasets, enhancing data quality and reducing handling time by 30 minutes per case. These innovations aim to prepare businesses for the agentic enterprise era.
Global pharma and medtech organizations select Life Sciences Cloud for connected clinical trials, patient services, and HCP engagement - Salesforce
Salesforce's Life Sciences Cloud is being adopted by leading pharma and medtech organizations like Boehringer Ingelheim, Pfizer, and Takeda. This platform integrates AI to enhance clinical trials, patient services, and healthcare provider engagement, aiming to improve patient outcomes and streamline operations. The solution connects sales, service, marketing, and clinical data, facilitating efficient healthcare delivery and personalized experiences.
Salesforce com : Life Sciences Cloud Now Selected by More than 70 Industry ... - MarketScreener
Salesforce's Life Sciences Cloud has been adopted by over 70 leading industry customers, including Boehringer Ingelheim and Pfizer, to enhance healthcare engagement and patient outcomes. This AI-driven platform integrates data across the healthcare ecosystem to expedite life-enhancing treatments.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
What makes Salesforce Journey Builder ideal for Social Media Marketing?