Salesforce Health Cloud Overview
This is a summary of the comprehensive capabilities and benefits of Salesforce Health Cloud based on over 265 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Salesforce Health Cloud, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Salesforce Health Cloud is right for your needs? Our Cuspera AI engine can evaluate how Salesforce Health Cloud fits your specific business needs, industry, and context. Get your personalized assessment report today.
Salesforce Health Cloud supports business activities such as:
- Engagement Management
- Collaboration
- Advertisement
- Helpdesk Management
- Relationship Management
Salesforce Health Cloud can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Improve Internal Communications, Acquire Customers, Launch New Products, etc. It can help manage these activities if you use Phone Calls Video Website etc. for these needs. As a solution, Salesforce Health Cloud's capabilities include Personalization, and Recording.
Salesforce Health Cloud was founded in 1999. Hospital & Health Care Vertical is its biggest customer base.
Reviews
"...Salesforce, the global leader in customer relationship management, has leveraged its expertise to create Salesforce Health Cloud, which provides patient-centric insights and deliver unique experiences to engage with patients, caregivers and doctors...." How to Get the Most Out of Your Enterprise Health Cloud
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Salesforce Health Cloud solved their CRM needs. Cuspera uses 265 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Salesforce Health Cloud.
Use Cases
Peers recommend Engagement Management , Collaboration , Advertisement , as the business use cases that they have been most satisfied while using Salesforce Health Cloud.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Phone Calls |
4.84/5 ★ |
"...Salesforce, the global leader in customer relationship management, has leveraged its expertise to create Salesforce Health Cloud, which provides patient-centric insights and deliver unique experiences to engage with patients, caregivers and doctors...." How to Get the Most Out of Your Enterprise Health Cloud |
| engaging and following up |
4.82/5 ★ |
"...The post MedTouch and Silverline to Deliver Comprehensive Engagement Solution with Salesforce Health Cloud and Marketing Cloud appeared first on Silverline...." MedTouch and Silverline to Deliver Comprehensive Engagement Solution with Salesforce Health Cloud and Marketing Cloud |
| Collaboration with Video |
4.67/5 ★ |
"...#5, where we will be demonstrating how FormFast Connect extends the capabilities of Salesforce Health Cloud to empower patients and providers across the care continuum to collaborate more effectively. ..." FormFast to Spotlight Mobile Healthcare Forms at Dreamforce 18 |
| Advertisement with Website, Offline, On Premises and Display Advertisement |
4.08/5 ★ |
"...We use three kinds of cookies on our websites: required, functional, and advertising...." Health Cloud: Patient Management Software |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Phone Calls |
4.84/5 ★ |
"...Salesforce, the global leader in customer relationship management, has leveraged its expertise to create Salesforce Health Cloud, which provides patient-centric insights and deliver unique experiences to engage with patients, caregivers and doctors...." How to Get the Most Out of Your Enterprise Health Cloud |
|
| engaging and following up |
4.84/5 ★ |
| Collaboration with Video |
4.67/5 ★ |
"...#5, where we will be demonstrating how FormFast Connect extends the capabilities of Salesforce Health Cloud to empower patients and providers across the care continuum to collaborate more effectively. ..." FormFast to Spotlight Mobile Healthcare Forms at Dreamforce 18 |
|
| Advertisement with Website, Offline, On Premises and Display Advertisement |
4.08/5 ★ |
"...We use three kinds of cookies on our websites: required, functional, and advertising...." Health Cloud: Patient Management Software |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 265 insights from peers and experts to help you assess how these Salesforce Health Cloud use cases fit your CRM needs.
Popular Business Setting
for Salesforce Health Cloud
Top Industries
- Hospital & Health Care
- Health, Wellness and Fitness
- Human Resources
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used Salesforce Health Cloud to Enhance customer relationships and Increase sales & revenue
Peer and Expert Opinion on Features
for Salesforce Health Cloud
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (23) |
| Recording | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (23) |
| Recording | Read Reviews (6) |
IT and Other Capabilities
for Salesforce Health Cloud
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (21) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (21) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Phone Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Phone Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Salesforce Health Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Health Cloud
Vendor Profile Details
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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