Salesforce Health Cloud Overview
Salesforce Health Cloud connects systems and organizes data to enhance stakeholder engagement. Health Cloud Industry Solutions scale personalized interactions effectively.
Use Cases
Customers recommend Engagement Management, Collaboration, Advertisement, as the business use cases that they have been most satisfied with while using Salesforce Health Cloud.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Health Cloud.
Salesforce Health Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Health Cloud works with different mediums / channels such as Phone Calls. Video. Website etc.
Salesforce Health Cloud's features include Personalization, and Recording. and Salesforce Health Cloud support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Salesforce Health Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Key features include clinical data management, event monitoring, custom care plans and team collaboration...." Peer review
Salesforce Health Cloud, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Health Cloud
Top Industries
- Hospital & Health Care
- Health, Wellness and Fitness
- Human Resources
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Salesforce Health Cloud is popular in Hospital & Health Care, Health, Wellness And Fitness, and Human Resources and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Salesforce Health Cloud Use Cases
What makes Salesforce Health Cloud ideal for Engagement Management?
How efficiently Does Salesforce Health Cloud manage your Collaboration?
How does Salesforce Health Cloud facilitate Advertisement?
How can Salesforce Health Cloud enhance your Helpdesk Management process?
How does Salesforce Health Cloud address your Relationship Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Salesforce Health Cloud solved their CRM needs. Cuspera uses 265 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Case Studies
CASE STUDY Ambuja Neotia
CASE STUDY Prudential
CASE STUDY Zota
CASE STUDY Tata Motors
CASE STUDY Dr. Reddy’s Laboratories
CASE STUDY Panasonic
Video
Salesforce Health cloud introduction
Peers used Salesforce Health Cloud for engagement management and collaboration
Salesforce Health Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
Salesforce Health Cloud Integrations
Salesforce Health Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Health Cloud
Software Failure Risk Guidance
?for Salesforce Health Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Health Cloud
Salesforce, Inc. News
Salesforce announces expanded partnerships with OpenAI - TNGlobal - TechNode Global
Salesforce and OpenAI have expanded their strategic partnership to enhance employee and consumer experiences using Salesforces Agentforce 360 and OpenAI's frontier models, including GPT-5. This collaboration allows integration of Salesforce's platform with ChatGPT, enabling users to query sales records and build visualizations. The partnership aims to transform enterprise workflows by embedding AI capabilities into platforms like Slack and ChatGPT, enhancing data-driven operations and customer interactions.
Salesforce & AWS deepen AI partnership to boost agentic adoption - SecurityBrief Australia
Salesforce and AWS have expanded their partnership to enhance AI adoption for enterprises, focusing on data unification, secure AI agents, and modernizing contact centers. The collaboration includes new integrations like Salesforce's Data 360 with AWS Clean Rooms, and the Agentforce platform on AWS Marketplace. This partnership aims to simplify AI procurement and deployment, driving agentic enterprise transformation.
VC legend Ron Conway quits Salesforce Foundation after Benioff's National Guard comments
Ron Conway, a prominent venture capitalist, resigned from the Salesforce Foundation following controversial comments by Salesforce CEO Marc Benioff. Benioff's remarks supporting National Guard deployment in San Francisco and his alignment with Trump led to Conway's departure. The Salesforce Foundation, focused on youth education and development, has been a significant philanthropic entity under Conway's decade-long board membership.
Introducing eVerse: Enterprise Simulation Environments to Train AI Agents
Salesforce AI Research introduces eVerse, a new enterprise simulation framework designed to train AI agents for enhanced capability and consistency. eVerse uses synthetic data, realistic testing, and reinforcement learning to optimize AI performance in enterprise settings. The framework has shown significant improvements, such as a 69% increase in task success rates, and is being piloted with customers like UCSF Health to improve healthcare billing processes.
Salesforce, Inc. Profile
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