Salesforce Health Cloud Overview
Salesforce Health Cloud connects systems and organizes data to enhance stakeholder engagement. Health Cloud Industry Solutions scale personalized interactions effectively.
Use Cases
Customers recommend Engagement Management, Collaboration, Advertisement, as the business use cases that they have been most satisfied with while using Salesforce Health Cloud.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Health Cloud.
Salesforce Health Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Health Cloud works with different mediums / channels such as Phone Calls. Video. Website etc.
Salesforce Health Cloud's features include Personalization, and Recording. and Salesforce Health Cloud support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Salesforce Health Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The ability to see my sales calls and follow up with referrals...." Peer review by Melissa C., Hospital & Health Care
Salesforce Health Cloud, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Health Cloud
Top Industries
- Hospital & Health Care
- Health, Wellness and Fitness
- Human Resources
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Salesforce Health Cloud is popular in Hospital & Health Care, Health, Wellness And Fitness, and Human Resources and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Salesforce Health Cloud Use Cases
What benefits does Salesforce Health Cloud offer for Engagement Management?
How can Salesforce Health Cloud enhance your Collaboration process?
How does Salesforce Health Cloud address your Advertisement Challenges?
What benefits does Salesforce Health Cloud offer for Helpdesk Management?
How can Salesforce Health Cloud enhance your Relationship Management process?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Health Cloud solved their CRM needs. Cuspera uses 265 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Case Studies
CASE STUDY REVA University
CASE STUDY Godrej & Boyce
CASE STUDY VFS Global
CASE STUDY Jaipur Rugs
CASE STUDY Pidilite
CASE STUDY Kotak Mahindra Bank
Video
Salesforce Health cloud introduction
Peers used Salesforce Health Cloud for engagement management and collaboration
Salesforce Health Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
Salesforce Health Cloud Integrations
Salesforce Health Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Health Cloud
Software Failure Risk Guidance
?for Salesforce Health Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Health Cloud
Salesforce, Inc. News
ShareVault Helps Power the Sale of Informatica to Salesforce - Yahoo Finance
Salesforce has acquired Informatica in an $8 billion deal, one of the largest in the enterprise software and AI sector this year. ShareVault's virtual data room platform facilitated secure document management and due diligence throughout the transaction, supporting cross-functional teams and complex workflows.
Sennu AI automates salesforce testing in minutes - The American Bazaar
Sennu AI, a Y Combinator-backed startup, has launched an AI-powered QA automation platform designed for Salesforce environments. The tool enables Salesforce teams to automate end-to-end testing, write tests in plain English, and integrate with platforms like Jira. Sennu AI claims setup takes less than five minutes and supports running hundreds of tests simultaneously, streamlining quality assurance for Salesforce implementations.
Zs Expands Partnership with Salesforce to Help Companies Scale Ai Agents with Agentforce - MarketScreener
ZS has expanded its partnership with Salesforce to help enterprises deploy and scale AI agents using Salesforce's Agentforce platform. This collaboration combines ZS's AI and industry expertise with Salesforce's Agentforce, enabling organizations to automate complex workflows and enhance customer engagement through advanced generative AI solutions. The partnership targets industries such as life sciences, healthcare, and financial services, accelerating AI adoption and operational efficiency.[^1]
Salesforce Launches Agentforce 3 with MCP to Tackle AI Agent Scalability in Enterprises
Salesforce launched Agentforce 3, an advanced AI agent platform designed for enterprise scalability. The release introduces the Agentforce Command Centre, providing real-time observability and control over AI agent workflows. Early adopters like Grupo Globo and Engine report significant business gains, including a 22% boost in subscriber retention and a 15% reduction in case handling time. Over 8,000 organizations have adopted Agentforce since October 2024.
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