GatherUp Overview

GatherUp is an automated review software for collecting reviews and customer feedback. Customers can be listened to, understood, and engaged with on one platform.

Use Cases

Customers recommend Rating And Review Management, Customer Feedback Management, Sales Review & Feedback, as the business use cases that they have been most satisfied with while using GatherUp.

Other use cases:

  • Reputation Management
  • Engagement Management
  • Digital Marketing
  • Social Media Management
  • Contact List Management
  • Sending & Publishing Communications
  • Business Development
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Business Priorities

Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using GatherUp.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
  • Build Brand Awareness
  • Launch New Products
  • Improve Brand Engagement
  • Improve Internal Communications
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GatherUp Use-Cases and Business Priorities: Customer Satisfaction Data

GatherUp works with different mediums / channels such as Promotions.

GatherUp's features include SEO, Feedback Surveys, Widgets, etc. and GatherUp support capabilities include 24/7 Support, Phone Support, Email Support, etc. also GatherUp analytics capabilities include Analytics, and Custom Reports.

Reviews

"All of our competitors are super sharp. They’re good at what they do and I have a lot of respect for them. So to compete in this market—sometimes against companies that are 5x larger than us—we need our online reputation to stand out." - Jason Lopez

GatherUp, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for GatherUp

Top Industries

  • Legal Services
  • Medical Practice
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

GatherUp is popular in Legal Services, Medical Practice, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on GatherUp Use Cases

What Are the key features of GatherUp for Rating And Review Management?

How does GatherUp facilitate Customer Feedback Management?

How does GatherUp facilitate Sales Review & Feedback?

How does GatherUp facilitate Reputation Management?

What makes GatherUp ideal for Engagement Management?

33+ more Business Use Cases

16 buyers and buying teams have used Cuspera to assess how well GatherUp solved their Reviews and Reputation needs. Cuspera uses 1353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
GatherUp testimonial

Jason Lopez

CMO

US Storage

All of our competitors are super sharp. They’re good at what they do and I have a lot of respect for them. So to compete in this market—sometimes against companies that are 5x larger than us—we need our online reputation to stand out. Testimonial By Jason Lopez
GatherUp testimonial

Zoes Kitchen

A brand is just a collection of guest experiences. Testimonial By Zoes Kitchen
GatherUp testimonial

Hank Cohen

Chief Marketing Officer

Adamson Ahdoot

GatherUp was able to put a test plan together so that we didn’t have to jump in with two feet straight away. We could date and then get married. Testimonial By Hank Cohen
CUSTOMERS TESTIMONIALS
GatherUp testimonial

Jason Lopez

CMO

US Storage

All of our competitors are super sharp. They’re good at what they do and I have a lot of respect for them. So to compete in this market—sometimes against companies that are 5x larger than us—we need our online reputation to stand out. Testimonial By Jason Lopez
GatherUp testimonial

Zoes Kitchen

A brand is just a collection of guest experiences. Testimonial By Zoes Kitchen
GatherUp testimonial

Hank Cohen

Chief Marketing Officer

Adamson Ahdoot

GatherUp was able to put a test plan together so that we didn’t have to jump in with two feet straight away. We could date and then get married. Testimonial By Hank Cohen

Case Studies

Medical Practice

Case Study NuBody Concepts

How using GatherUp, NuBody Concepts are able to see their NPS score, along with a breakdown of the percentage of promoters and detractors

Insurance

CASE STUDY Allstate

GatherUp helped Allstate boost agent reviews and improve local SEO. Allstate needed more agent-focused reviews to help customers choose the right agent and increase Google visibility. GatherUp delive...red a customizable review acquisition and reputation management solution. Allstate generated over 1.5 million reviews since 2015, saw an 89% year-over-year increase in Google reviews, and achieved a 4.6 average Google rating. Agent pages now rank higher and feature review stars, making it easier for customers to find the right agent.

Restaurants

CASE STUDY Clean Juice

GatherUp helped Clean Juice grow their franchise to over 130 locations in less than 7 years. Clean Juice used GatherUp to automate review requests and analyze guest feedback. The integration with the...ir POS and loyalty programs made it easy for franchise partners to collect reviews. Clean Juice used insights from reviews to improve menu items and operations. Wrap and sandwich items scored 21 points lower on NPS and had a 20% lower average rating, leading to targeted improvements.

Insurance

Case Study Allstate

How Allstate Partners With GatherUp To Drive Reviews

Restaurants

CASE STUDY Zoës Kitchen

GatherUp helped Zoës Kitchen collect and manage customer feedback across 250 restaurants. Zoës Kitchen used GatherUp to add feedback links to their website and app, making it easy for guests to leave... reviews. The platform automated feedback requests and improved data management with features like auto-tagging. Zoës Kitchen increased their Google reviews by 278%, going from 9,000 to 34,000. They now capture over 30,000 feedback instances monthly and raised their overall review rating from 4.1 to 4.2.

Legal Services

Case Study Adamson Ahdoot

How Adamson Ahdoot uses GatherUp widgets to display reviews across different parts of their site

Video

GatherUp Demo Video

Video Thumbnail

Frequently Asked Questions(FAQ)

for GatherUp

What is GatherUp?

GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews.

GatherUp gathers, manages and markets a brand's customer experience using insights generated from customer feedback. It builds a continuous cycle of happy customers and powerful reviews to capture the next customer. It comes with tools for search engine optimization, a centralized database and sales funnels enabling users to drive website traffic and convert visitors into leads.

GatherUp features include customer experience management, review and feedback generation, review and reputation monitoring, marketing and SEO, gather and manage, measure and report, automation and integrations and more. GatherUp's kiosk mode allows users to capture email addresses of customers, record feedback at POS and address client security and privacy concerns.

What is GatherUp used for?

GatherUp is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Rating And Review Management, Customer Feedback Management and Sales Review & Feedback .

What are the top features of GatherUp?

SEO, Feedback surveys and Widgets are some of the top features of GatherUp.

Who uses GatherUp?

GatherUp is used by Legal Services, Medical Practice and Real Estate among other industries.

What are GatherUp alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for GatherUp.

Where is GatherUp located?

GatherUp is headquartered at San Jose, CA.
lightning

Peers used GatherUp for rating and review management and customer feedback management

GatherUp Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (60)
Custom Reports

4.34/5

Read Reviews (210)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (60)
Custom Reports

4.34/5

Read Reviews (210)

Software Failure Risk Guidance

?

for GatherUp

Overall Risk Meter

Low Medium High

Top Failure Risks for GatherUp

GatherUp, Inc Profile

Company Name

GatherUp, Inc

Company Website

https://gatherup.com/

HQ Location

San Jose, CA

Employees

11-50

Social

Financials

PRIVATE