Real-World Case Studies and Customer Success Stories with Preferred Patron

Preferred Patron small business loyalty program helps small merchants grow sales. The platform uses digital stamp cards, cash back, and... automation to boost repeat visits. Owners see more first-time buyers return and higher average sales. Gift card sales increase prepaid revenue. Dashboards show clear results and trends. The system is easy to use and scales as the business grows.
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Preferred Patron Growth Edition helped Brass Armadillo Antique Mall boost visits by 35%. The loyalty program unified customer engagement across... six locations. Revenue increased by 10% and customer retention improved by 50%. Staff found the system easy to use, and customer engagement rose by 35%. Gift card sales and referrals also grew, supporting steady business growth.
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Preferred Patron enterprise-scale loyalty program helped Happy Lemon franchise boost repeat visits by 25 to 40 percent in one year. The platform unified... loyalty across many locations and gave clear reporting at every level. Targeted upsell journeys increased average ticket by 10 to 20 percent. Behavioral campaigns cut churn by up to 30 percent. Gift card revenue grew with digital card integration and reloads.
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Preferred Patron Loyalty helped Happy Lemon USA grow its loyalty program to over 200,000 members in two years. The platform unified... 135 franchise stores under one system, offering multi-level marketing control and analytics. Franchisees used points-based rewards, regional campaigns, and gift cards to boost customer engagement. The solution delivered zero downtime and millions in program-related revenue. Franchise owners and customers saw higher satisfaction and more frequent visits.
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Preferred Patron Enterprise Edition helped a Michigan sporting goods retailer boost loyalty. The retailer integrated the loyalty platform with POS... using the REST API. Members spent $179 per visit, 5x more than non-members. Over 1.2 million members joined, making up 20–29% of sales from just 7% of transactions. Automated reward certificates drove repeat visits and strong customer engagement.
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Preferred Patron loyalty platform helped a plastic surgery and aesthetics practice boost patient retention. The practice saw a 3x increase... in repeat visits and doubled its referral rate. Patient lifetime value grew to over $10,000. The loyalty program automated rewards, tracked spend, and sent reminders. The practice reduced ad spend and grew revenue by focusing on existing patients.
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Preferred Patron Loyalty™ Growth Edition helped Hucks Gaming boost player engagement at over 24 Illinois locations. The automated gaming loyalty... program let players earn and redeem rewards using kiosks and tablets, cutting staff workload. Hucks ranked in the top 16% statewide for Average Funds In and top 7% for Funds In Per Machine in 2025. The platform enabled targeted marketing, digital rewards, and self-service participation. Hucks saw more visits and higher customer satisfaction with less manual effort.
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Preferred Patron Loyalty Growth Edition helped a Merle Norman Cosmetics franchise boost customer engagement. The loyalty program drove a 36%... increase in average spend per visit over three years. Reward redemption rates rose from 40% to 83%. Email campaigns saw a 51% open rate, nearly double the retail average. The franchise replaced discounts with data-driven rewards, improving revenue and customer loyalty.
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Preferred Patron Growth Edition helped Brass Armadillo Antique Mall boost visits by 35% across six locations. The loyalty program increased... revenue by 10% and improved customer engagement by 35%. Customer retention rose by 50%. Staff found the system easy to use, and customers enjoyed earning rewards. Gift card sales and referrals also grew after launch.
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Preferred Patron Loyalty™ helped Wushiland Boba boost customer engagement and retention across 20 U. S. locations. The multi-location loyalty program...enabled centralized customer data, automated rewards, and targeted marketing. Wushiland enrolled over 98,000 members and redeemed 298,000+ rewards. The platform collected 86,000+ emails and 88,000+ mobile numbers, supporting automated communication. Automation reduced workload and gave leadership clear insight into customer behavior.
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