Real-World Case Studies and Customer Success Stories with PowerReviews

PowerReviews helped National Business Furniture boost online sales and customer service. NBF saw a 23% increase in reviews year over year and now answers over 2,500 customer questions annually, nearl...y all within 48 hours. The company displays almost 20,000 reviews across 1,103 products, with an average rating of 4.6 stars. Using PowerReviews Questions & Answers increased conversion by 53%. NBF also improved review collection by streamlining forms and syndicating content from 26 partners.
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PowerReviews helped WEBS - America's Yarn Store boost online sales and community engagement. The company saw an 11.9% conversion lift from Q&A interactors. Over 30,000 customer images were collected ...using Social Curation. Reviews with images doubled conversion rates to 8.8%. Most of their 12,000 products now rank No. 1 or 2 on Google. Ratings & Reviews conversion increased to 22%.
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PowerReviews helped evo boost mobile review collection. evo used mobile-first review features to improve user experience and increase content. They saw a 23% rise in total reviews and a 203% lift in ...mobile reviews year over year. Over 50% of customer emails are opened on mobile. Reviews are now a key tool for conversion on evo’s ecommerce site.
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PowerReviews helped Gardener’s Supply Company boost sales and customer experience. The company used PowerReviews to show real customer reviews and images on its website. Over 14,000 reviews and 1,500... images were collected in one year. This led to higher conversion rates and better SEO. Gardener’s also used UGC Analytics to get insights and improve products.
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PowerReviews helped Home Outlet boost its ecommerce business during COVID-19. The company used ratings and reviews to improve customer experience and build trust. In the first 7 months, Home Outlet c...ollected 195 reviews with an average rating of 4.47 stars. The team used post-purchase emails and sweepstakes to increase review volume. User-generated content now drives marketing, customer service, and purchasing decisions.
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PowerReviews helped Heaven Hill boost online spirits sales by launching a ratings and reviews program. Using Receipt.Review.Collect., they collected user-generated content from verified buyers. Revie...w volume rose by 2,432% across eight products, with an average rating of 4.7+. Black Velvet Canadian Honey reviews jumped 11,900%. Reviews now appear on key distributor sites like Drizly, helping Heaven Hill stand out online and drive digital growth.
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PowerReviews and Zinrelo helped Jelly Belly boost customer engagement. The company integrated PowerReviews ratings and reviews with Zinrelo's loyalty platform. This automation increased customer revi...ew volume by 56%. Repeat purchase revenue grew by 69%. The integration was fast and easy, making the process more efficient for the team.
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PowerReviews helped Kiss My Keto scale its ratings and reviews program as the company grew. The solution integrated with Shopify Plus and syndicated user-generated content to retailers like Walmart. ...Kiss My Keto saw a 3x increase in conversion rates and a 40% spike in total sales after a 17-day implementation. Facebook ads with user-generated content outperformed other ads. The PowerReviews platform did not slow down site speed and was easy to use.
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PowerReviews helped La Colombe collect over 6,000 reviews across 90.4% of products. The company saw a 3x conversion lift after switching to PowerReviews. La Colombe used review analytics and sentimen...t tools to improve products and marketing. They featured real customer feedback in ads, emails, and on their website. The team also ran successful review incentive campaigns using gift cards. PowerReviews' Shopify integration and UGC analytics supported La Colombe's e-commerce growth.
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PowerReviews helped Torani collect over 35,000 product reviews with an average rating of 4.7 stars. Torani boosted native review collection by 167% year-over-year and achieved a 90% review completion... rate with product sampling. The Brand Health Benchmarking tool gave Torani insights into customer sentiment and keyword trends. Multiple teams at Torani use PowerReviews analytics to improve customer experience and product development. Torani uses these tools to compare performance against competitors and drive sales across channels.
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PowerReviews helped Maesa boost product awareness and engagement. Maesa used product sampling campaigns to collect 986 authentic reviews. The campaigns achieved a 90% response rate. 91% of site impre...ssions are on products with reviews. This increased shopper confidence and sales for Maesa's beauty brands.
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PowerReviews helped Nutrisystem collect over 530,000 quality reviews across its product catalog. Nutrisystem saw a 25% increase in conversion rate for products with reviews. The company used Q&A feat...ures to ensure 100% of shopper questions received answers. Nutrisystem also engaged past buyers to build a strong online community. This user-generated content boosted shopper confidence and reduced operational expenses.
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PowerReviews helped Tempur Sealy boost online and retail sales with ratings and reviews, UGC syndication, and product sampling. The company syndicated 3.5 million reviews and achieved 89.3% review co...verage across all products. Tempur Sealy doubled global direct channel sales in two years. The program supported both direct-to-consumer and retail partner channels. Reviews became critical for conversion and buyer confidence in the mattress industry.
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PowerReviews helped Zildjian boost ecommerce results. Zildjian used PowerReviews to collect ratings, reviews, and customer images. They integrated this user-generated content into their Magento store... and syndicated it to retailers like Guitar Center. In 90 days, Zildjian saw a 223.8% conversion lift for shoppers engaging with user content. On Guitar Center, conversion rates increased by 112%.
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PowerReviews Benchmarking Sentiment Analytics helped PROFOOT analyze thousands of customer reviews and compare sentiment with competitors. The tool made it easy to track feedback and trends across si...tes like Amazon and Walmart. PROFOOT used these insights to prove product quality and win new retail placements. The data-driven approach led to record sales growth and high customer engagement. PowerReviews reports became a key selling tool for the brand.
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PowerReviews helped FLOR re-platform their site to Salesforce Commerce Cloud. They used the PowerReviews SFCC Link Cartridge to quickly integrate historical review data and highlight customer reviews... and Q&A. FLOR saw a significant increase in user generated reviews and Q&A after the integration. The seamless setup reduced backend development work by 75%. This improved their conversion and engagement with user-generated content.
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