Real-World Case Studies and Customer Success Stories with Playable

Playable helped Blizzard Entertainment boost player engagement with in-app video experiences. Blizzard used Playable and Braze to deliver interactive video... content directly inside their games. Players could watch trailers, updates, and character intros without leaving the app. This approach improved purchase conversions and campaign performance. Blizzard saw higher engagement and more efficient cross-channel video delivery.
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Playable's cross-channel video marketing helped a gaming company reduce user churn. The company used video content in all marketing channels.... They saw a 7% increase in 90-day retention. Open rates rose by 40%. Sales conversions jumped by 50%. Playable made it easy for non-technical teams to launch targeted, engaging campaigns.
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Playable helped a leading real estate agency boost tour and auction bookings by 150% with HD video email campaigns. The agency used... Playable to send immersive property tours, improving lead quality by 100%. They reduced technical resource expenses by 80% by embedding videos without coding. Playable's analytics let them refine campaigns and drive more sales. The agency now stands out in the competitive real estate market.
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Imperium Holdings is a real estate investment and consulting company. They wanted to stand out in the competitive commercial property... market. They used Playable's video email solution with Mailchimp to send video emails to clients. This helped them get a 19.8% click to open rate and 70% of recipients watched the full video. The video emails made it easy for them to get more quality sales leads.
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Playable helped a global digital media company boost in-app revenue by 339%. The company used Playable to add HD video... to email and multichannel campaigns. This led to 1.1 million new subscribers and 85% of customers receiving high-quality video content. The first video campaign launched in under 24 hours. Teams without technical skills managed campaigns easily. Customer engagement and sales increased significantly.
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Playable helped a fashion and specialty retailer use HD video in email campaigns. The retailer struggled to add video to... emails and needed better data on customer engagement. Playable made it easy to embed videos and track viewer behavior. The retailer added call-to-action buttons and links without coding. Sales transactions increased by 600%. The retailer built stronger customer relationships and improved brand engagement.
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Playable helped fashion brands increase ROI by 150% and cut campaign costs by 80%. Brands used Playable to add auto-play... HD videos to email and multichannel campaigns. These short videos captured attention and boosted engagement. Click-through rates rose by 50%. Brands saw higher customer retention and more sales. Playable's data-driven insights helped improve future campaigns.
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Dasco wanted to launch their 2019 catalogue in a new way. They worked with Design Collective to create a video... email campaign using Playable. The campaign used a 10-second animated video and a strong call to action. The email was sent to Dasco's customer list. The campaign had a 37.3% click-to-open rate and 83% of respondents watched the video in full. This led to excellent rates of catalogue orders.
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Playable helped Aeroméxico boost conversions by 25% during their Hot Sale 2025 campaign. The airline used instant-play video in email... marketing, reaching over 30 million video views. This approach led to a 12% year-over-year increase in conversion rate and an 8% rise in email-driven revenue. Aeroméxico generated about MXN $112 million in revenue without increasing their media spend. The campaign set a new standard for video-driven customer engagement in the airline industry.
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Playable helped a major airline boost email engagement with video marketing. The airline faced falling conversion rates from static email... campaigns. Playable's solution enabled auto-play video in emails, personalized booking, and dynamic segmentation. The airline saw a 220% ROI, a 31% increase in click-through rate, and a 2% drop in unsubscribes. They avoided 6,000 hours of manual video formatting.
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