Real-World Case Studies and Customer Success Stories with Playable

Playable helped Aeroméxico boost Hot Sale 2025 campaign results with instant-play video email. Aeroméxico saw a 25% lift in conversions, a 12% year-over-year increase in conversion rate, and an 8% ri...se in email revenue. Over 30 million video plays drove MXN $112 million in revenue between March and June 2025. Playable integrated with Aeroméxico’s CRM, delivering mobile-optimized, interactive video content. The solution improved engagement and conversions without increasing budget.
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Playable helped a major airline improve email marketing with video engagement. The airline faced low engagement and conversion from static emails. Playable's platform enabled auto-play video in email...s, personalized booking, and cross-platform delivery. The airline saw a 220% ROI, 31% higher click-through rates, and a 2% drop in unsubscribes in 30 days. They avoided 6,000 hours of manual video formatting and testing.
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Playable helped Blizzard Entertainment use in-app video to boost player engagement. Blizzard wanted a way to show new content and updates without disrupting the game experience. Playable and Braze le...t Blizzard deliver instant-play videos and manage player messages across channels. Players could watch trailers, character intros, and updates without leaving the app. This made it easier for players to discover new content and improved campaign results.
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Playable’s Cross-Channel Video Marketing helped a gaming company fight high user churn. The company used video content across channels to boost engagement. They saw a 7% increase in 90-day retention.... Open rates went up by 40%. Sales conversions rose by 50%. The platform made it easy for non-technical teams to run campaigns and use data for better targeting.
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Playable helped a leading real estate agency use HD video email campaigns to show property tours. The agency struggled to add videos to emails without high technical costs. Playable made it easy to s...end videos in emails and track engagement. The agency saw a 150% increase in tour and auction bookings. They cut technical resource expenses by 80%. Lead quality from email campaigns improved by 100%.
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Imperium Holdings is a real estate investment and consulting company. They wanted to stand out in the competitive commercial property market. They used Playable's video email solution with Mailchimp ...to send video emails to clients. This helped them get a 19.8% click to open rate and 70% of recipients watched the full video. The video emails made it easy for them to get more quality sales leads.
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Playable helped a fashion and specialty retailer use HD video in email campaigns. The retailer struggled to add video to emails and needed better data on customer engagement. Playable made it easy to... embed videos and track viewer behavior. The retailer added call-to-action buttons and links without coding. Sales transactions increased by 600%. The retailer built stronger customer relationships and improved brand engagement.
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Playable’s video marketing platform helped fashion brands boost engagement with auto-play HD videos in email and multichannel campaigns. Brands faced challenges with low customer engagement and crowd...ed inboxes. Playable enabled short, authentic videos that captured attention and drove quick responses. Brands saw a 150% increase in ROI, 80% reduction in campaign costs, and a 50% increase in click-through rates. The platform also improved customer retention and sales.
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Dasco wanted to launch their 2019 catalogue in a new way. They worked with Design Collective to create a video email campaign using Playable. The campaign used a 10-second animated video and a strong... call to action. The email was sent to Dasco's customer list. The campaign had a 37.3% click-to-open rate and 83% of respondents watched the video in full. This led to excellent rates of catalogue orders.
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Playable helped a global digital media company use HD video in email and multichannel campaigns. The company faced low conversions from static images and GIFs. Playable’s platform let teams launch vi...deo campaigns in under 24 hours. 85% of customers received high-quality video. The company gained 1.1 million new subscribers and saw a 339% increase in in-app revenue.
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