Planhat Overview
This is a summary of the comprehensive capabilities and benefits of Planhat based on over 483 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Planhat, UserIQ, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Planhat is right for your needs? Our Cuspera AI engine can evaluate how Planhat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Planhat supports business activities such as:
- Training & Onboarding
- Playbook Creation
- Engagement Management
- Customer Feedback Management
- Workflow Management
Planhat can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Increase Customer Life Time Value, Improve Internal Communications, etc. As a solution, Planhat's capabilities include Feedback Surveys, Ticketing, Alerts: Popups & Notifications, etc.
Planhat was founded in 2014. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...In addition to these technical benefits their customer success team (& development team) is very responsive...." Peer review by Jonas D, Data Analytics Manager, Information Technology and Services
Cuspera Reviews
31 buyers and buying teams have used Cuspera to assess how well Planhat solved their Revenue Management needs. Cuspera uses 483 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Planhat.
Use Cases
Peers recommend Training & Onboarding , Playbook Creation , Engagement Management , as the business use cases that they have been most satisfied while using Planhat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Training & Onboarding |
4.49/5 ★ |
"...In addition to these technical benefits their customer success team (& development team) is very responsive...." Peer review by Jonas D, Data Analytics Manager, Information Technology and Services |
| Playbook Creation |
4.17/5 ★ |
"...Their playbooks and activities makes it easy to track both customer success and team tasks...." Peer review by Administrator |
| Engagement Management |
4.83/5 ★ |
"...They are following up regulary and making active suggestions on how we can improve our usage further, I guess they use their tool themselves..." Peer review by Executive Sponsor |
| engaging and following up |
4.72/5 ★ |
"...It dives into important and relevant topics to help spread knowledge and answer questions about customer success, engagement, support, and experience...." Customer Success Podcasts to Follow |
| PEER EXPERIENCES | |
|---|---|
| Training & Onboarding |
4.49/5 ★ |
"...In addition to these technical benefits their customer success team (& development team) is very responsive...." Peer review by Jonas D, Data Analytics Manager, Information Technology and Services |
|
| Playbook Creation |
4.17/5 ★ |
"...Their playbooks and activities makes it easy to track both customer success and team tasks...." Peer review by Administrator |
|
| Engagement Management |
4.83/5 ★ |
"...They are following up regulary and making active suggestions on how we can improve our usage further, I guess they use their tool themselves..." Peer review by Executive Sponsor |
|
| engaging and following up |
4.83/5 ★ |
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 483 insights from peers and experts to help you assess how these Planhat use cases fit your Revenue Management needs.
Popular Business Setting
for Planhat
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used Planhat to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Planhat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (17) |
| Ticketing | Read Reviews (16) |
| Alerts: popups & Notifications | Read Reviews (11) |
| Dashboard | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (17) |
| Ticketing | Read Reviews (16) |
| Alerts: popups & Notifications | Read Reviews (11) |
| Dashboard | Read Reviews (7) |
IT and Other Capabilities
for Planhat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (9) |
| Data Import | Read Reviews (29) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (9) |
| Data Import | Read Reviews (29) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (50) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (50) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (28) |
Software Failure Risk Guidance
?for Planhat
Overall Risk Meter
Top Failure Risks for Planhat
Vendor Profile Details
HQ Location
Employees
11-50
Social
Financials
SERIES A
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