Real-World Case Studies and Customer Success Stories with Ping Identity

HP wanted to improve customer experience by creating a unified identity management system. They faced challenges with fragmented systems and... regional data requirements. HP used OAuth 2.0 and SCIM to create a single sign-on system with Ping Identity's help. The new system supports over 150 million identities and allows for global deployment. HP achieved 99.95% uptime with no planned downtime.
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Best Buy faced challenges managing over 180,000 identities across 1,100 stores. They needed to limit access to consumer information among... partners. Best Buy chose Ping Identity to consolidate IAM, offering flexibility and cloud migration. They reduced 70 VMs to 7, improved efficiencies by 45%, and migrated 400 apps in 10 months. This solution improved security and user experience.
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Boost Bank needed a scalable and affordable identity platform for a quick launch. They used Ping Identity's Advanced Identity Cloud... to meet regulatory requirements and launch in six months. The solution reduced technical debt and allowed rapid customer onboarding. Boost Bank introduced features like passwordless authentication and expanded its partner ecosystem, enhancing customer experience.
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Security Bank, a leading bank in the Philippines, wanted to modernize its infrastructure to grow its business and improve security. They chose Ping... Identity for its robust capabilities and flexibility. In just 4 months, they migrated 900,000 customers to a new app, enhancing the customer experience and reducing time to market.
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The University of Hull wanted to improve its student learning and teaching experience by replacing legacy ICT services. They faced challenges... in maintaining security while meeting access demands. Partnering with ProofID and Ping, they implemented PingFederate and PingID for federated authentication, SSO, and MFA. This solution improved user experience, reduced costs, and increased efficiency, allowing the university to focus on its core mission.
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Western Governors University improved their student portal with Ping Identity. The portal now has faster speed and better performance. It... supports modern protocols like SAML and OAuth. The system is easy to manage and use daily. The transition from OpenSSO was smooth and quick.
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A U. S. Cable Company needed to modernize its identity and access management (IAM) system to support business growth and...mergers. The legacy system was costly and couldn't scale with the growing number of identities. They implemented the Ping Identity Platform to consolidate data into a scalable and secure solution. This provided on-demand scalability, improved security, and reduced total cost of ownership. The new system also enabled seamless customer engagement and operational efficiencies.
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XL Axiata, a leading telecom company in Indonesia, used the ForgeRock Identity Platform, now part of Ping Identity, to integrate its customer-facing systems. This cloud-based solution... provides a secure and engaging digital experience for its customers. The initiative supports XL Axiata's digital transformation and helps maintain customer engagement and loyalty.
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Toyota Motor Europe used Ping Identity's ForgeRock to improve identity and access management. This allowed Toyota customers to easily access... personalized telematics services. The solution improved process efficiencies like parts ordering and management. It also ensured optimal performance and scalability to support customers and vehicles across Europe.
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Truckstop faced challenges with fraudulent carriers using fake credentials, leading to financial losses and damaged reputations. They needed a partner... to assess risk in real-time and secure their products. Ping Identity provided a solution with identity verification, multi-factor authentication, and biometric verification. This helped minimize fraud by ensuring only verified carriers could access the system. The solution was integrated into Truckstop's RMIS tool, providing brokers with a simple visual indicator of verification, reducing fraud and offering peace of mind.
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DB Schenker needed a secure and modern authentication service. They wanted to centralize identity management for employees, contractors, partners, and... customers. They chose Ping Identity for authentication and authorization. The solution included a Schenkerized user interface and integration with existing systems. They migrated 50 applications and delivered integrations in 30 minutes or less.
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DigiKey wanted to improve security and user experience while reducing costs. They started using Ping Identity in 2015 for single... sign-on (SSO) and expanded to include PingOne Protect. This helped reduce fraud by 88% and saved millions. They also reduced daily MFA prompts by 82%, saving $570,000 annually in productivity. The implementation allowed 95% of website interactions to be password-free, enhancing customer experience and boosting sales.
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Philips wanted to improve health data management. They chose ForgeRock, now part of Ping Identity, to unify personal health data.... This helped create smarter connected health solutions. Philips designed data-sharing technologies to build trust. They ensured privacy and security of patient data. Philips' HealthSuite Digital Platform now provides a federated identity across organizations.
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The UK's Department for Work & Pensions (DWP) uses the ForgeRock Identity Platform, now part of Ping Identity, to build a Dynamic Trust Hub. This technology helps... authenticate citizens quickly and easily, allowing them to access essential services. It also reduces fraud and overall costs. The DWP is the UK's largest public service department, serving around 20 million claimants and customers.
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