Real-World Case Studies and Customer Success Stories with Ping Identity

Pekin Insurance wanted to provide a secure and easy experience for its agents and workforce. They chose Ping Identity for its hybrid environment support and industry leadership. Pekin deployed SSO an...d MFA, reducing risk and improving security with minimal friction. The MFA deployment was highly successful, completed in just over four months for more than 7,000 agents and employees. The deployment scored high in customer satisfaction, with agents finding it easier to use than competitors' solutions.
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Sara Assicurazioni needed to protect a diverse network of users while providing a pleasant experience. They migrated from a legacy identity platform to Ping Identity to meet security and efficiency g...oals. Ping's Access Management on Google Cloud Platform offers flexibility and scalability. Customized access policies and streamlined authentication improve productivity and safeguard sensitive data.
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WWK Lebensversicherung a.G, a leading German insurer, implemented a ForgeRock-based single sign-on (SSO) solution. This modernized their service by providing employees, agents, and customers with a s...ecure and simple way to access various portals. The solution improved service and security levels, enhancing the user experience for all stakeholders.
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VSP Vision Care needed a secure single sign-on (SSO) solution for its web portal. They chose PingFederate for its seamless integration and ability to work with various SSO types. Implementation was q...uick, with integrations completed in 1-2 days. The number of clients using SSO grew to 20, with 6,200 logins a month. Users now stay on the site longer, improving satisfaction.
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Best Buy faced challenges managing over 180,000 identities across 1,100 stores. They needed to limit access to consumer information among partners. Best Buy chose Ping Identity to consolidate IAM, of...fering flexibility and cloud migration. They reduced 70 VMs to 7, improved efficiencies by 45%, and migrated 400 apps in 10 months. This solution improved security and user experience.
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HP wanted to improve customer experience by creating a unified identity management system. They faced challenges with fragmented systems and regional data requirements. HP used OAuth 2.0 and SCIM to ...create a single sign-on system with Ping Identity's help. The new system supports over 150 million identities and allows for global deployment. HP achieved 99.95% uptime with no planned downtime.
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Security Bank, a leading bank in the Philippines, wanted to modernize its infrastructure to grow its business and improve security. They chose Ping Identity for its robust capabilities and flexibilit...y. In just 4 months, they migrated 900,000 customers to a new app, enhancing the customer experience and reducing time to market.
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Boost Bank needed a scalable and affordable identity platform for a quick launch. They used Ping Identity's Advanced Identity Cloud to meet regulatory requirements and launch in six months. The solut...ion reduced technical debt and allowed rapid customer onboarding. Boost Bank introduced features like passwordless authentication and expanded its partner ecosystem, enhancing customer experience.
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Western Governors University improved their student portal with Ping Identity. The portal now has faster speed and better performance. It supports modern protocols like SAML and OAuth. The system is ...easy to manage and use daily. The transition from OpenSSO was smooth and quick.
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The University of Hull wanted to improve its student learning and teaching experience by replacing legacy ICT services. They faced challenges in maintaining security while meeting access demands. Par...tnering with ProofID and Ping, they implemented PingFederate and PingID for federated authentication, SSO, and MFA. This solution improved user experience, reduced costs, and increased efficiency, allowing the university to focus on its core mission.
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XL Axiata, a leading telecom company in Indonesia, used the ForgeRock Identity Platform, now part of Ping Identity, to integrate its customer-facing systems. This cloud-based solution provides a secu...re and engaging digital experience for its customers. The initiative supports XL Axiata's digital transformation and helps maintain customer engagement and loyalty.
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A U.S. Cable Company needed to modernize its identity and access management (IAM) system to support business growth and mergers. The legacy system was costly and couldn't scale with the growing numbe...r of identities. They implemented the Ping Identity Platform to consolidate data into a scalable and secure solution. This provided on-demand scalability, improved security, and reduced total cost of ownership. The new system also enabled seamless customer engagement and operational efficiencies.
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Truckstop faced challenges with fraudulent carriers using fake credentials, leading to financial losses and damaged reputations. They needed a partner to assess risk in real-time and secure their pro...ducts. Ping Identity provided a solution with identity verification, multi-factor authentication, and biometric verification. This helped minimize fraud by ensuring only verified carriers could access the system. The solution was integrated into Truckstop's RMIS tool, providing brokers with a simple visual indicator of verification, reducing fraud and offering peace of mind.
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Toyota Motor Europe used Ping Identity's ForgeRock to improve identity and access management. This allowed Toyota customers to easily access personalized telematics services. The solution improved pr...ocess efficiencies like parts ordering and management. It also ensured optimal performance and scalability to support customers and vehicles across Europe.
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DB Schenker needed a secure and modern authentication service. They wanted to centralize identity management for employees, contractors, partners, and customers. They chose Ping Identity for authenti...cation and authorization. The solution included a Schenkerized user interface and integration with existing systems. They migrated 50 applications and delivered integrations in 30 minutes or less.
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DigiKey wanted to improve security and user experience while reducing costs. They started using Ping Identity in 2015 for single sign-on (SSO) and expanded to include PingOne Protect. This helped red...uce fraud by 88% and saved millions. They also reduced daily MFA prompts by 82%, saving $570,000 annually in productivity. The implementation allowed 95% of website interactions to be password-free, enhancing customer experience and boosting sales.
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The UK's Department for Work & Pensions (DWP) uses the ForgeRock Identity Platform, now part of Ping Identity, to build a Dynamic Trust Hub. This technology helps authenticate citizens quickly and ea...sily, allowing them to access essential services. It also reduces fraud and overall costs. The DWP is the UK's largest public service department, serving around 20 million claimants and customers.
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Philips wanted to improve health data management. They chose ForgeRock, now part of Ping Identity, to unify personal health data. This helped create smarter connected health solutions. Philips design...ed data-sharing technologies to build trust. They ensured privacy and security of patient data. Philips' HealthSuite Digital Platform now provides a federated identity across organizations.
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