PHPKB Knowledge Management Software Overview
This is a summary of the comprehensive capabilities and benefits of PHPKB Knowledge Management Software based on over 663 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
PHPKB Knowledge Management Software, KnowledgeOwl, SmartSupport, ComAround Knowledgeâ„¢, Shelf.io, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if PHPKB Knowledge Management Software is right for your needs? Our Cuspera AI engine can evaluate how PHPKB Knowledge Management Software fits your specific business needs, industry, and context. Get your personalized assessment report today.
PHPKB Knowledge Management Software supports business activities such as:
- Knowledge Management
- Helpdesk Management
- Document Sharing
- Sending & Publishing Communications
- Content Sharing
PHPKB Knowledge Management Software can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, and Improve Visibility. It can help manage these activities if you use User Generated Content Blogs and Website for these needs. As a solution, PHPKB Knowledge Management Software's capabilities include SEO, Recording, Ticketing, etc.
Reviews
"...Your customers need not to type in credentials over and again to access the PHPKB knowledge base software...." SAML Single Sign-On
Cuspera Reviews
12 buyers and buying teams have used Cuspera to assess how well PHPKB Knowledge Management Software solved their Knowledge Management needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using PHPKB Knowledge Management Software.
Use Cases
Peers recommend Knowledge Management , Helpdesk Management , Document Sharing , as the business use cases that they have been most satisfied while using PHPKB Knowledge Management Software.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management with User Generated Content and Blogs |
4.63/5 ★ |
"...Your customers need not to type in credentials over and again to access the PHPKB knowledge base software...." SAML Single Sign-On |
| sharing knowledge |
4.34/5 ★ |
"...Users can share the knowledge articles with their colleagues or with someone via email. ..." PHPKB Knowledge Base Software |
| creating knowledge base |
3.50/5 ★ |
"...How To Create A Knowledge Base Building Self Service For Customer 18..." Access Knowledge Base Template Free |
| Helpdesk Management |
4.25/5 ★ |
"...Product Help and Technical Support Center of PHPKB Knowledge Management Software. ..." PHPKB Knowledge Management Software |
| Document Sharing |
4.02/5 ★ |
"...Extend your knowledge base search within the text content of attached documents (in DOC, PDF, DOCX, TXT, HTML, XML, CSV, PPT, PPTX, XLS, XLSX formats). ..." PHPKB Knowledge Base Software |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management with User Generated Content and Blogs |
4.63/5 ★ |
"...Your customers need not to type in credentials over and again to access the PHPKB knowledge base software...." SAML Single Sign-On |
|
| sharing knowledge |
4.63/5 ★ |
| creating knowledge base |
4.63/5 ★ |
| Helpdesk Management |
4.25/5 ★ |
"...Product Help and Technical Support Center of PHPKB Knowledge Management Software. ..." PHPKB Knowledge Management Software |
|
| Document Sharing |
4.02/5 ★ |
"...Extend your knowledge base search within the text content of attached documents (in DOC, PDF, DOCX, TXT, HTML, XML, CSV, PPT, PPTX, XLS, XLSX formats). ..." PHPKB Knowledge Base Software |
|
17+ more Business Use Cases
Our AI advisor, Wyz, harnessed 663 insights from peers and experts to help you assess how these PHPKB Knowledge Management Software use cases fit your Knowledge Management needs.
Frequently Asked Questions(FAQ)
for PHPKB Knowledge Management Software
What is PHPKB Knowledge Management Software?
What is PHPKB Knowledge Management Software used for?
What are the top features of PHPKB Knowledge Management Software?
What are PHPKB Knowledge Management Software alternatives?
Where is PHPKB Knowledge Management Software located?
Peers used PHPKB Knowledge Management Software to Acquire customers and Enhance customer relationships
PHPKB Knowledge Management Software Alternatives
Peer and Expert Opinion on Features
for PHPKB Knowledge Management Software
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (14) |
| Recording | Read Reviews (13) |
| Ticketing | Read Reviews (10) |
| Personalization | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (14) |
| Recording | Read Reviews (13) |
| Ticketing | Read Reviews (10) |
| Personalization | Read Reviews (5) |
IT and Other Capabilities
for PHPKB Knowledge Management Software
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (57) |
| Data Export | Read Reviews (61) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (57) |
| Data Export | Read Reviews (61) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (88) |
| Phone Support | Read Reviews (6) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (88) |
| Phone Support | Read Reviews (6) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for PHPKB Knowledge Management Software
Overall Risk Meter
Top Failure Risks for PHPKB Knowledge Management Software
Vendor Profile Details
Company Name
Chadha Software Technologies
Company Website
https://www.phpkb.com/HQ Location
139 Cheema Nagar Extension, Mithapur Road, Jalandhar, Punjab, INDIA 144003
Employees
NA
Social
Financials
PRIVATE
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