PHPKB is a knowledge base software that keeps information organized, accessible, and easy to manage for internal teams and external customers. It helps to acquire customers and enhance customer relationships.
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well PHPKB solves your Knowledge Management needs.
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
BUSINESS USE CASE
"...PHPKB is a powerful and robust knowledge base software for businesses to locate, capture and share information with the team...."
Peer review by User
creating knowledge base
"...Your users can get instant answers to questions that they would normally send you via email...."
Instant Knowledge Base Suggestions
sending & publishing communications
+18 more business use cases
Our AI advisor, Wyz, harnessed 745 insights from peers and experts to help you assess how these PHPKB use cases fit your Knowledge Management needs.
Popular Business Setting
- Computer Software
- Information Technology and Services
- Small Business
- Mid Market
IT and Other Capabilities
Top Failure Risks for PHPKB