cuspera logo CUSPERA

PHPKB

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(745 Reviews, Testimonials & Expert Opinions)
(745 Reviews, Testimonials & Expert Opinions)

PHPKB | The Leader in Knowledge Base Software

Get Fit Assessment

About PHPKB

PHPKB is a knowledge base software that keeps information organized, accessible, and easy to manage for internal teams and external customers. It helps to acquire customers and enhance customer relationships.

PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.

Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.

Evaluating PHPKB for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 745 insights from peers and experts who used PHPKB to help you determine how well it fits your Knowledge Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well PHPKB solves your Knowledge Management needs.

Peer and Expert Opinions
for PHPKB

Goals

Acquire customers and Enhance customer relationships are the most popular goals peers achieved using PHPKB .

Other goals:

  • Launch new products
  • Grow market share
See all goals See less goals

Channels

It is the best suited for user generated content, blogs, e-mail, channels.

Other channels:

  • website
  • phone calls
  • offline
  • on premises
  • social media
  • point of sale
  • mobile
  • LinkedIn
  • Twitter
  • video
  • mass media
  • Facebook page
  • Facebook
  • television
  • mobile app
See all channels See less channels

Processes

Peers recommend knowledge management, communication management, helpdesk management, as the business processes that they have been most satisfied while using PHPKB .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Knowledge management With User generated content and Blogs

"...PHPKB is a powerful and robust knowledge base software for businesses to locate, capture and share information with the team...."
Peer review by User

creating knowledge base

sharing knowledge

Communication management With E mail and User generated content and Blogs and Phone calls

"...Your users can get instant answers to questions that they would normally send you via email...."
Instant Knowledge Base Suggestions

sending & publishing communications

Helpdesk management

"...One of the biggest burdens of any customer support help desk is repeated issue reports...."
PHPKB Knowledge Base Software

+18 more business use cases

Our AI advisor, Wyz, harnessed 745 insights from peers and experts to help you assess how these PHPKB use cases fit your Knowledge Management needs.

Popular Business Setting
for PHPKB

Top Industries

  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

Peers used PHPKB to Acquire customers and Enhance customer relationships

Verify if it works for you

Peer and Expert Opinion on Features
for PHPKB

  • Low
  • Medium
  • High

IT and Other Capabilities
for PHPKB

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Chat Support

Email Support

Phone Support

Other

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for PHPKB

Vendor Profile Details

Company Name PHPKB
HQ Location 232, Green Model Town, Jalandhar City, Punjab 144003, IN
Employees NA
Social
Financials Private