Real-World Case Studies and Customer Success Stories with Okendo

Okendo Loyalty helped Jordan Craig launch a custom loyalty program for their streetwear customers. The program delivered a 59x ROI... and a 12.23% increase in average order value. Enrollment reached 4%, and loyalty members showed a 68% repeat purchase rate compared to 21% for non-members. The brand used Okendo's integration with Klaviyo to segment and engage their top tier, "Legends," with exclusive offers. Fast setup and seamless integration made the process easy for the team.
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Okendo Loyalty helped Dixxon launch a tiered loyalty program that drove strong engagement. Dixxon saw 5,000 members join in 24... hours and achieved a 16x ROI. Members had a 12% higher average order value than non-members. Okendo's team enabled easy backdating of 1 million orders, solving a major challenge. Dixxon also generated over 60,000 reviews using Okendo Reviews.
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Okendo Surveys helped Kut from the Kloth collect over 22,000 survey responses. The brand used surveys on product pages and... after purchase to learn about shopper preferences. Integration with Klaviyo let them use this data for personalized marketing. Shoppers who took surveys converted at a 133% higher rate. Kut from the Kloth achieved a 102x ROI from Okendo Surveys.
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Okendo Loyalty helped SABO launch a custom loyalty program that fits their brand. SABO used Okendo and Klaviyo to send... personalized messages and boost repeat purchases. The new program includes a secret VIP tier and rewards for purchases, reviews, and social actions. Loyalty members are 5x more likely to buy again. SABO saw a 9.3% increase in average order value for loyalty members and an 11% rise in conversion rate.
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Okendo Quizzes helped The Perfect Jean guide shoppers to the right jeans. The Perfect Match quiz made it easy for... customers to find their best fit. This reduced returns and exchanges. The company saw a 15% quiz conversion rate. Okendo Quizzes delivered a 31x ROI for The Perfect Jean.
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Okendo Reviews helped Mugsy boost customer retention and engagement. Mugsy used real customer reviews to create ads, emails, and TV... campaigns. They focused on building a strong community instead of chasing new customers. This approach led to a 172x ROI, a 151% increase in conversion rate for shoppers who engage with reviews, and a 6.3% increase in average order value. Mugsy proved that authentic customer stories drive real business growth.
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Okendo Reviews helped Manitobah collect over 5,000 reviews on one product. Manitobah used Okendo to make it easy for customers... to share feedback and photos. The company used review insights to improve product fit and sizing. Manitobah integrated Okendo with Klaviyo to use reviews in email and SMS campaigns. As a result, 14% of revenue was influenced by reviews, conversion rates increased by 203% for shoppers who interacted with reviews, and average order value rose by 5.5%.
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Barstool Store used Okendo Reviews to help shoppers trust their products. They worried reviews might hurt their brand, but Okendo... let them filter and highlight the best feedback. They only allowed real buyers to leave reviews. After using Okendo, Barstool Store saw a 335% increase in conversion rate for customers who interacted with reviews and a 16% increase in average order value. They also improved SEO and product visibility with Google Shopping integration.
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Moana Bikini used Okendo to manage reviews, loyalty, and referrals in one platform. They wanted to boost customer loyalty and... make it easier to reward top customers. Okendo helped them collect more photo and video reviews for their marketing. Moana Bikini saw a 33x ROI from Okendo Loyalty. Loyalty members were 2.5 times more likely to buy again. Their loyalty members had a 23% higher average order value than non-members.
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Okendo Quizzes helped NEIWAI guide shoppers to the right products. NEIWAI set up the Barely Zero Quiz quickly before the... holiday season. The quiz gave shoppers personalized bra recommendations. NEIWAI saw a 15% conversion rate from the quiz. They achieved a 53x ROI using Okendo Quizzes. The easy setup let NEIWAI test and expand their quiz strategy fast.
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Okendo Quizzes helped WMP Eyewear boost revenue with an 8. 4x ROI. Customers use a quiz to find sunglasses that...fit their face shape. The quiz setup was fast and easy. Shoppers now get personalized frame recommendations. The quiz achieved an 18% conversion rate. WMP Eyewear improved customer experience and sales with Okendo.
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Okendo helped K9 Ballistics switch from Yotpo to a single platform for reviews, quizzes, and surveys. The company used Okendo... to streamline operations and power their customer marketing strategy. Okendo Reviews influenced 22% of revenue, and quizzes achieved a 13% conversion rate. The Klaviyo integration enabled personalized campaigns and improved customer engagement. K9 Ballistics found Okendo easier to use and more effective for driving revenue and loyalty.
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Okendo Quizzes helped Dreamland Baby boost conversions with a 16% conversion rate and $100,000 in extra revenue in 30 days. The platform replaced... Octane AI, offering a smoother user interface and better product display. Quizzes guide customers to the right product and size, increasing engagement. Okendo Reviews let Dreamland Baby fix product issues early and build a community of parents. Integration with Klaviyo enables personalized messaging and segmentation.
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Okendo Quizzes helped Dimple Color double its overall site conversion rate. The brand saw a 53x ROI and a 25%... increase in average order value for quiz takers. Dimple Color switched from Octane AI to Okendo to consolidate reviews and quizzes in one platform. The quiz setup was fast, taking just two weeks. Customers now get personalized product recommendations, boosting confidence and sales.
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Okendo Quizzes helped Beauty of Joseon personalize skincare routines for customers. The Skin Quiz led to a 248% ROI and... an 87% completion rate. Customer service inquiries dropped by 90%. The quiz conversion rate was 8%, more than double the store average. Beauty of Joseon expanded sales beyond sunscreen and improved customer experience.
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Okendo helped MooGoo improve customer acquisition and retention with quizzes and reviews. MooGoo used Okendo Quizzes to create a personalized... shopping experience, achieving a 23x ROI and an 18% quiz conversion rate. The review platform let MooGoo add user-generated content to marketing, building trust and credibility. Okendo's integration with Shopify and Klaviyo made it easy for MooGoo to segment and personalize marketing. MooGoo found Okendo easier to use and more cost-effective than their previous quiz provider.
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Okendo helped Pillow Cube combine Quizzes, Reviews, and Referrals into one easy-to-use platform. Pillow Cube used customer data from Okendo... to improve product and customer experience strategies. The company saw a 27x ROI after switching to Okendo. They also reduced return rates by using Quizzes to guide customers to the right product. Okendo made it easy for Pillow Cube to import reviews and grow revenue year-over-year.
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Vegamour used Okendo Reviews to improve their customer review process. They switched from Yotpo to Okendo for better integrations and... customer service. With Okendo, Vegamour sends review requests at the right time for each product. This led to 21% of all revenue being influenced by Okendo and a 277% increase in conversions. Vegamour found Okendo easy to use and appreciated the strong support and flexible features.
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Okendo Loyalty helped Taste Salud boost customer engagement with a custom rewards program. Taste Salud created unique VIP tiers like... “Pre-Game,” “Happy Hour,” and “Fiesta” to match their brand. 50% of loyalty members placed two or more orders, compared to only 20% of nonmembers. The team saw strong customer response and plans to add Okendo Quizzes and Referrals. Okendo Loyalty made it easy for Taste Salud to build a fun, branded loyalty experience.
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Terra Kaffe used Okendo to boost their referral program and customer engagement. They switched from Yotpo to Okendo for better... support and flexibility. Okendo helped them set up a $100 referral incentive for new customers and $50 for referrers. The platform integrated with Klaviyo and Kustomer to automate referral reminders. Terra Kaffe achieved a 215x ROI from Okendo referrals and an 8.6% referral conversion rate.
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Soylent used Okendo Surveys to collect customer feedback across their website. Before Okendo, they could only collect survey responses on... the order confirmation page. With Okendo, they now distribute surveys at multiple points in the customer journey. This led to a 20% survey response rate and fast feedback, with answers received within 24 hours. Automation saved the team hours of manual work. Soylent uses the data to inform product strategy and personalize email campaigns.
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Okendo Reviews helped Kineon collect product reviews with user-generated content. Kineon used Okendo to get customer feedback and improve marketing.... They launched a campaign using real reviews and got four times more inquiries than before. Kineon saw a 4x increase in top-line revenue. They achieved a 416x ROI and a 325% higher conversion rate for customers who interacted with Okendo Reviews.
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Okendo Quizzes helped Snell Golf achieve a 91x ROI and a 12% quiz conversion rate. The quiz platform guided new... customers to the right golf ball, reducing customer service inquiries by 50%. Snell Golf used the Golf Ball Fitting Tool to personalize the shopping experience. The solution made it easy for shoppers to find the perfect product and increased revenue.
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Okendo Reviews and Okendo Surveys helped Feastables boost conversions by 433%. The platform gave Feastables a single place to collect... reviews and run surveys. Feastables learned most buyers came from YouTube and used this data to improve marketing. Okendo Reviews influenced 9% of all revenue. NPS surveys had a 95% completion rate, helping Feastables understand customer sentiment and improve retention.
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Okendo Quizzes helped Luna Bronze drive 10% of online revenue and achieve a 60x ROI. The quizzes guide shoppers to... the right tanning product, making it easy for new customers to choose. Okendo Loyalty gave Luna Bronze a way to build relationships with their top fans. The loyalty program delivered a 27x ROI. Luna Bronze now uses Shopify and integrates Okendo with Klaviyo for better customer data sharing.
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Okendo Surveys helped Eastern Standard Provisions get a 10% survey response rate across 29 surveys. The team used customer feedback... to guide product development and marketing. They learned 38% of first-touch customers came from paid social. Okendo made it easy to collect real-time insights. The brand used this data to choose new pretzel salt flavors and improve messaging. Micro-surveys let them hear the customer voice without extra burden.
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Okendo Loyalty helped Outwork Nutrition boost average order value by 19% in just 30 days. The company saw a 67x... ROI and a 10% customer enrollment rate. Outwork Nutrition combined reviews and loyalty in one platform for better efficiency. Customers earn rewards for purchases, reviews, and social follows, driving high engagement. 75% of coupons issued were used by customers.
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