Real-World Case Studies and Customer Success Stories with Okendo

The Office of Angela Scott used Okendo’s Google Shopping integration to boost their ad performance. By adding Okendo reviews and... star ratings, they saw a 91% increase in return on ad spend. Their cost per action dropped by 51%. Conversion rates rose by 81%. The setup was easy and the integration worked smoothly. Okendo helped them compete with bigger brands and reach more buyers.
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NOBULL used Okendo Loyalty to boost repeat purchases by 117%. The brand wanted to deepen community engagement and reward loyal... customers without relying on discounts. Okendo enabled flexible, meaningful rewards that matched NOBULL's performance mindset. Average order value increased by 9.07%. The program helped NOBULL build stronger customer loyalty and measurable business results.
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Nimble Activewear used Okendo and Klaviyo to add five-star reviews to their abandoned cart emails. This change led to a... 74% increase in click-through rate and a 16% rise in average revenue per recipient. The team split-tested emails with and without review snippets. The version with reviews performed best. Social proof from Okendo reviews helped turn more browsers into buyers.
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Okendo helped mnml, a fast-growing apparel brand, switch from Yotpo and boost review generation by 1226%. mnml used Okendo to... automate review requests and add Google rich snippets, improving search rankings. The platform let mnml collect detailed customer feedback on sizing and fit, plus user photos and videos. This social proof increased shopper confidence and supported content marketing. mnml kept all past reviews during the migration, with no data lost.
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Groove Life used Okendo and Attentive to boost SMS review requests. In just two days, review generation jumped by 98%.... The company saw a 29% increase in total reviews and a 53% rise in ROI from coupon incentives. Okendo's integration let Groove Life collect zero-party data and segment customers for targeted SMS campaigns. The easy-to-use platform helped Groove Life make better marketing decisions.
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Grace and Lace used Okendo to boost review generation and referrals. They switched from LoyaltyLion to Okendo in just one... hour. With Okendo’s review request flows, 25% of email revenue came from these emails. The review completion rate reached 80%, and user-generated content increased by 21%. Google organic traffic rose 60% after syndicating reviews. The unified platform saved the team time and money.
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Okendo helped Born Primitive boost user-generated content by 74%. The brand saw a 3.3x increase in product page conversion rates.... Tech costs dropped by 60% after switching to Okendo and Foursixty. The setup took just one day, with no data loss. Born Primitive now displays customer photos and reviews across its Shopify store. The team collects more reviews with easy email flows.
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Okendo Loyalty helped Baseball Lifestyle 101 boost customer retention. Loyalty members are 2.3x more likely to make repeat purchases. Members... spend $33.50 more per order than non-members. The Fuego mobile app drove 16% of total sales with 130,000+ downloads. Okendo Reviews and Loyalty together increased conversion and order value.
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Okendo Surveys helped Kut from the Kloth collect over 22,000 survey responses. The brand used real-time feedback to improve customer... engagement and personalize campaigns. Survey participants converted at a 133% higher rate. Kut from the Kloth achieved a 102x ROI from Okendo Surveys. Integration with Klaviyo enabled targeted email flows and boosted revenue.
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Okendo Reviews helped Barstool Store boost conversion rates by 335% for shoppers who interacted with reviews. The team used Okendo... to moderate and verify reviews, focusing on product quality and authenticity. Google Shopping integration improved SEO and product visibility. Barstool Store also saw a 16% increase in average order value. At least 25% of reviews included customer photos and videos, driving more trust and engagement.
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Okendo Reviews helped Manitobah collect over 5,000 reviews on a single product. Manitobah used Okendo’s customizable review widgets and automated... review requests to boost engagement. Shoppers who interacted with reviews saw a 203% higher conversion rate and a 5.5% increase in average order value. Reviews influenced 14% of total revenue. Manitobah now uses customer feedback for product improvements and lifecycle marketing.
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Okendo Loyalty helped Dixxon generate $21. 6M in incremental revenue. Dixxon needed a scalable retention engine to reward loyal customers...and recognize past purchases. Their previous solution, Smile.io, could not handle their order volume or reward historical purchases. With Okendo Loyalty, Dixxon launched a custom tiered program and retroactively rewarded past purchases. This led to 880% ROI and 32% of total revenue attributed to loyalty members.
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Okendo Loyalty helped NEIWAI boost retention and drive $260,796 in incremental revenue. The apparel brand achieved a 1,122% ROI and... saw 17.19% of total revenue from loyalty members. Loyalty members had a 6.17% higher average order value and were 113% more likely to make repeat purchases. NEIWAI used points, referrals, and VIP perks to reward repeat buying without heavy discounts. Okendo Loyalty supported sustainable growth and protected brand value.
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Okendo Loyalty helped NOBULL double repeat purchases, with a 117% increase. Loyalty members saw a 9.07% higher average order value.... NOBULL used a tiered rewards program to boost engagement and retention. The program offered exclusive content and partner discounts. This approach built brand loyalty and increased customer lifetime value.
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Okendo Loyalty helped SABO launch a custom rewards program. SABO saw an 11% increase in conversion rate after launch. Loyalty... members are 5x more likely to make repeat purchases. Average order value for loyalty members rose by 9.3%. The program uses Klaviyo integration for personalized communication. SABO rewards purchases, reviews, and social engagement with exclusive perks.
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NOBULL used Okendo Loyalty to boost repeat purchases and average order value. The brand wanted to build loyalty and community... without relying on discounts. Okendo Loyalty let NOBULL reward purchases, referrals, and engagement milestones. Loyalty members were more than twice as likely to buy again. Their average order value rose by 9.07%. Exclusive content and tiered rewards helped drive these results.
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Dixxon used Okendo Loyalty to reward customers for past purchases and boost retention. The brand generated $21.6M in incremental revenue... and saw an 880% ROI. Okendo's custom tiered program recognized historical purchases, driving immediate adoption. Over 32% of Dixxon's total revenue now comes from loyalty members. The solution replaced Smile.io, scaling with Dixxon's rapid growth.
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Okendo Loyalty helped Jordan Craig launch a custom loyalty program for their streetwear fans. The program boosted customer engagement and... delivered a 59x ROI. Members saw a 12.23% increase in average order value and a 4% enrollment rate. Repeat purchase rates jumped to 68% for loyalty members, compared to 21% for non-members. The brand used Klaviyo to personalize offers for top-tier customers.
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Okendo Surveys helped Kut from the Kloth collect over 22,000 survey responses. The brand used real-time feedback to understand shopper... preferences and personalize campaigns. A pop-up survey on product pages boosted email collection and conversions. Survey participants converted at a 133% higher rate. Kut from the Kloth achieved a 102x ROI from Okendo Surveys.
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Okendo Loyalty helped SABO launch a new rewards program. SABO saw an 11% increase in conversion rate after launch. Loyalty... members were 5x more likely to make repeat purchases. Average order value for loyalty members rose by 9.3%. The program used Klaviyo integration for personalized communication. SABO's loyalty program matched their premium brand and boosted customer retention.
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Okendo helped Manitobah collect over 5,000 reviews on a single product. Reviews influenced 14% of revenue and boosted conversion rates... by 203% for shoppers who interacted with them. Manitobah used Okendo’s customizable review widgets and automated review requests via email and SMS. The brand gained key product insights, especially about sizing, and improved average order value by 5.5%. Okendo’s integration with Klaviyo made it easy to use reviews in email and SMS campaigns.
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Mugsy used Okendo Reviews to boost customer retention and engagement. They turned real customer feedback into creative ad campaigns, making... shoppers feel part of a community. By integrating Okendo with tools like Klaviyo and Gorgias, Mugsy automated review collection and response. This strategy led to a 172x ROI, a 151% increase in conversion rate, and a 6.3% rise in average order value. Mugsy improved product quality and built lasting customer loyalty.
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Okendo Loyalty helped NEIWAI generate $260,796 in incremental revenue. The brand achieved a 1,122% ROI and attributed 17.19% of total... revenue to loyalty members. Loyalty members had a 6.17% higher average order value and were 113% more likely to make repeat purchases. NEIWAI used Okendo to drive retention and reward repeat buying without heavy discounts. The solution supported sustainable growth as NEIWAI expanded in North America.
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The Perfect Jean used Okendo Quizzes to help shoppers find the right jeans. The quiz asked about fit, color, and... fabric to guide choices. This reduced returns and exchanges. The company saw a 15% quiz conversion rate. Okendo Quizzes delivered a 31x ROI for The Perfect Jean. The shopping experience became more personal and effective.
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Moana Bikini used Okendo to manage reviews, loyalty, and referrals in one platform. They wanted to boost customer loyalty and... make it easier to reward top customers. Okendo helped them collect more photo and video reviews for their marketing. Moana Bikini saw a 33x ROI from Okendo Loyalty. Loyalty members were 2.5 times more likely to buy again. Their loyalty members had a 23% higher average order value than non-members.
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The Quick Flick used Okendo to improve its online reviews and boost customer confidence. The brand switched from a less... flexible reviews provider to Okendo, making it easier to collect detailed product feedback. Okendo’s review widget matched the brand’s style and helped increase conversions. The Quick Flick saw a 2.8x increase in conversion rate and a 9.4% rise in average order value. The team found the migration process easy and pain-free.
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Scotch Porter used Okendo and Postscript to send review requests via SMS and email. This helped them reach customers on... their preferred channel. In just 30 days, they saw a 12% increase in review generation. SMS requests had a 1.3x higher response rate than email. The brand now uses more customer reviews and UGC to improve customer experience and boost conversions.
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ORLY switched from Bazaarvoice to Okendo to improve Google Shopping integration and review quality. The brand needed to boost its... Shopify store's visibility and organic traffic. Okendo enabled faster page loads, better review syndication, and more control over user-generated content. After syncing reviews, ORLY achieved a 2.5X return on ad spend with Google Shopping Ads. The migration was easy, and customer support was strong.
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Okendo Quizzes helped ICEMULE Coolers boost revenue by 5%. The brand used quizzes to guide shoppers to the right cooler... size, reducing returns by 60%. Shoppers who took the quiz converted at an 18% rate. ICEMULE Coolers saw a 19x ROI from using Okendo Quizzes. The quizzes also provided valuable zero-party data for marketing.
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Cyclone Pods used Okendo Quizzes to help shoppers find the right nicotine-free vape device. Before, customers had many questions about... product differences, leading to more support tickets. With Okendo Quizzes, Cyclone Pods saw a 60% drop in product-related support tickets. The brand achieved a 19% conversion rate for quiz takers and a 147x ROI. The quiz made shopping easier and boosted revenue.
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Okendo Reviews helped Dr. Squatch boost conversion rates by 79%. The brand used Okendo to collect and display customer feedback... before launching new products. They ran targeted email campaigns to gather user-generated content and reviews. This strategy led to a 16% increase in average order value and a 27x ROI. Dr. Squatch activated reviews across all channels, making customer feedback a key growth driver.
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Okendo Reviews helped Manly Bands drive $1. 23M+ in revenue from customers who interacted with reviews. Shoppers engaging with reviews...saw a 32% higher average order value. Manly Bands used features like AI review summaries, filters, and rich UGC to build trust and boost conversions. The company achieved a 2,000x ROI by making reviews central to the shopping experience. Okendo enabled fast, authentic feedback that improved both sales and product quality.
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Okendo Quizzes and Reviews helped MooGoo achieve a 23x ROI and an 18% quiz conversion rate. MooGoo needed a better... way to guide customers to the right skincare and haircare products. Their old quiz platform was hard to use and expensive. With Okendo, MooGoo launched quizzes and integrated reviews, making it easy for customers to find products and boosting new customer acquisition. User-generated content and reviews now drive engagement and conversions across their marketing.
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Luna Bronze used Okendo Quizzes to help shoppers find the right tanning product. They switched from a headless website to... Shopify and integrated Okendo with Klaviyo. Quizzes drove 10% of online revenue and delivered a 60x ROI. Okendo Loyalty helped them engage superfans, leading to a 27x ROI and a 35% increase in loyalty program enrollment. The team found Okendo easy to use and saw higher conversions and customer retention.
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Okendo Quizzes helped Beauty of Joseon personalize skincare routines for shoppers. The Skin Quiz led to a 248% ROI and... an 87% completion rate. Customer service inquiries about product recommendations dropped by 90%. The quiz also doubled the store’s conversion rate for quiz takers. Beauty of Joseon now saves time and gives better product advice to customers.
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Okendo helped K9 Ballistics switch from Yotpo to a single platform for reviews, quizzes, and surveys. The team used Okendo... to guide customers to the right dog bed and collect valuable feedback. K9 Ballistics saw a 594% increase in conversion rate for customers who viewed reviews. 22% of revenue is now influenced by Okendo reviews. The quiz conversion rate reached 13%, nearly four times their site average.
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Dimple Color switched from Octane AI to Okendo to streamline their tech stack for reviews and quizzes. They set up... Okendo Quizzes in two weeks, making it easier for customers to find the right contact lenses. The brand saw a 53x ROI and a 25% increase in average order value for quiz users. Quiz takers had a 12% conversion rate, and overall site conversion more than doubled. Okendo helped Dimple Color save time and build stronger customer relationships.
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Okendo Quizzes helped Dreamland Baby achieve a 52. 5x ROI and a 16% quiz conversion rate in just 30 days....The quizzes guide customers to the right product and size, answering the most common question and boosting engagement. Okendo Reviews enabled the team to quickly address product issues and build a community of parents sharing advice. Integration with Klaviyo allowed for personalized messaging and segmentation. Dreamland Baby switched from Octane AI to Okendo for a smoother user interface and better customer engagement.
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Okendo Quizzes helped WMP Eyewear boost revenue with an 8. 4x ROI. Customers use a quiz to find sunglasses that...fit their face shape. The quiz setup was fast and easy. Shoppers now get personalized frame recommendations. The quiz achieved an 18% conversion rate. WMP Eyewear improved customer experience and sales with Okendo.
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MooGoo used Okendo to improve customer retention and acquisition. They replaced a clunky quiz platform with Okendo’s quizzes and reviews.... MooGoo launched personalized quizzes, achieving an 18% conversion rate and a 23x ROI. Okendo’s review tools helped MooGoo collect and display user-generated content, boosting credibility and conversions. The integration streamlined marketing and increased new customer acquisition through quiz-driven campaigns.
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Pillow Cube used Okendo to combine reviews, referrals, and quizzes into one platform. The team switched from three separate tools... to Okendo’s consolidated tech stack. This helped them guide customers to the right product and collect valuable customer data. They saw a 27x ROI and reduced return rates. Okendo supported revenue growth and increased customer loyalty for Pillow Cube.
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Okendo helped Vegamour switch from Yotpo with a smooth migration. Vegamour used Okendo’s Klaviyo integration to send review requests at... the right time for each product. This improved their personalized email campaigns and customer relationships. With Okendo, 21% of all revenue is now influenced by reviews. Vegamour saw a 277% increase in conversions after the switch.
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Sans Drinks switched from Yotpo to Okendo to improve review collection. They needed better integration with Klaviyo and more automation... for review requests. Okendo provided seamless integration, customizable review displays, and loyalty rewards for reviews. In less than a year, Sans Drinks collected over 3,300 reviews, six times more than before. The brand now averages a 4.23 star rating, helping shoppers make confident choices.
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Okendo helped Copper Cow Coffee boost its review rate to 20. 26% using automated review requests and incentives. The Okendo-Klaviyo...integration enabled targeted email sequences, driving $31,105 in coupon-attributed revenue. Copper Cow used Okendo to collect detailed product feedback, educate shoppers, and reduce customer service inquiries. Negative reviews triggered Zendesk tickets, improving support. User-generated content from reviews guided product development and built shopper trust.
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Okendo Surveys helped Partners Coffee collect 568 survey responses with a 65% completion rate. The annual 45-question survey gave deep... insights into customer preferences, product strategy, and marketing channels. Partners Coffee used the data to guide sourcing, new product development, and subscription growth. Open-ended feedback revealed key friction points and brand loyalty. Okendo’s integration and incentives made survey participation easy for customers and staff.
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Flamingo Estate used Okendo Referrals to improve their word-of-mouth marketing. They needed better tracking and less manual work for their... referral program. Okendo helped them capture referral data and see all results in one place. The team saw a 9x ROI and a 19% referral conversion rate. Okendo made it easy to measure and grow their referral channel without extra effort.
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Okendo Referrals helped Terra Kaffe achieve a 215x ROI and an 8. 6% referral conversion rate. Terra Kaffe needed better...referral incentives and clear revenue attribution after switching from Yotpo. Okendo enabled automated referral prompts and reminders, plus integration with Klaviyo and Kustomer. The solution increased first-time buyer confidence and made customer advocacy measurable. Terra Kaffe now tracks incremental revenue from referrals with ease.
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Feastables used Okendo to boost customer trust and increase sales. With Okendo Reviews, they saw a 433% jump in conversions.... 9% of their total revenue now comes from Okendo Reviews. Okendo Surveys helped Feastables understand why customers buy or leave. The team used NPS and marketing attribution surveys to find out most buyers came from YouTube. Feastables now tracks the full customer journey in one place.
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Eastern Standard Provisions used Okendo Surveys to gather real-time customer feedback. They achieved a 10% survey response rate across 29... surveys. The team learned that 38% of first-touch customers found them through paid social. Customer input helped shape product flavors and marketing messages. Okendo made it easy for the brand to act on customer data and improve product development.
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Okendo Loyalty helped Taste Salud boost customer engagement with a custom rewards program. Taste Salud created unique VIP tiers like... “Pre-Game,” “Happy Hour,” and “Fiesta” to match their brand. 50% of loyalty members placed two or more orders, compared to only 20% of nonmembers. The team saw strong customer response and plans to add Okendo Quizzes and Referrals. Okendo Loyalty made it easy for Taste Salud to build a fun, branded loyalty experience.
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Terra Kaffe used Okendo Referrals to boost word-of-mouth sales. They switched from Yotpo to Okendo for better referral incentives and... clear revenue tracking. With Okendo, they automated referral prompts and reminders, and tracked revenue from existing customers. This led to a 215x ROI and an 8.6% referral conversion rate. First-time buyer confidence and conversion also increased.
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Soylent used Okendo Surveys to collect customer feedback across their website, not just post-purchase. They achieved a 20% survey response... rate. Okendo helped Soylent discover that 30-40% of customers first buy in retail stores. The team now saves time by automating discount code delivery after surveys. Fast survey data helped Soylent make product decisions and personalize email campaigns. Okendo replaced Fairing, which limited survey reach and slowed insights.
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Okendo helped Muir Way boost Google Shopping ad performance. By integrating Okendo reviews, Muir Way saw an 838% increase in... revenue in three months. The brand achieved a 30% higher conversion rate and a 20% rise in click-through rate. Okendo's Google Shopping integration made it easy to add social proof to ads. Muir Way quickly improved ad results and return on ad spend.
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Manly Bands used Okendo to boost trust with customer reviews. Shoppers who read reviews spent 32% more on average. Okendo... helped drive over $1.23 million in revenue from review-engaged customers. The company achieved a 2,000x ROI with Okendo. Manly Bands turned reviews into a key sales tool for their online store.
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Manly Bands used Okendo Reviews to boost shopper trust and drive sales. They faced challenges building confidence with first-time buyers... and managing reviews at scale. Okendo's features like AI review summaries and rich user-generated content helped shoppers find relevant feedback fast. This led to $1.23M in review-influenced revenue in 90 days and a 32% higher average order value for those engaging with reviews. Manly Bands saw a 2,000x ROI from their investment.
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Barstool Store used Okendo to collect and moderate customer reviews. They worried reviews might hurt their brand, but Okendo’s tools... let them filter and highlight real feedback. With Okendo, only verified buyers could leave reviews, building trust for new shoppers. The team saw a 335% increase in conversion rate for customers who interacted with reviews and a 16% rise in average order value. Google Shopping integration boosted product visibility and SEO.
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The Collagen Co. switched from Yotpo to Okendo Referrals to lower customer acquisition costs. They used Okendo to send referral... requests to loyal customers, turning them into brand advocates. The setup took just 20 minutes. In the first 90 days, they saw a 20x ROI and a 9.7% referral conversion rate. The platform was easy to use and highly customizable, matching their brand style.
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Okendo Quizzes helped Bloom Nutrition boost conversion rates by 436% for shoppers who used the quiz. The quiz guided customers... to the right wellness products, reducing decision friction. Bloom saw a 44% increase in average order value for quiz users. The company achieved an 18.75x ROI from Okendo Quizzes in just 90 days. Personalized quizzes and post-quiz email flows improved customer engagement and retention.
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Outwork Nutrition used Okendo Loyalty to launch a simple rewards program. Customers earn points for purchases, reviews, and social follows.... Within 30 days, average order value rose by 19%. The program achieved a 10% enrollment rate and 75% coupon usage. Outwork Nutrition switched from Yotpo to Okendo for better integration and customer service.
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Kineon used Okendo Reviews to collect product reviews with user-generated content. They switched from Trustpilot to Okendo to gather more... detailed customer feedback and build a community. Okendo Reviews helped Kineon automate review collection and use customer data to improve marketing. Kineon saw a 416x ROI and a 325% increase in conversion rate from customers who interacted with reviews. The company also achieved a 4x increase in top-line revenue.
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