nChannel: eCommerce, ERP, POS & 3PL System Integration
Hospitality Case Studies and Success Stories with nChannel
CASE STUDY AAA Washington
nChannel helped AAA Washington connect Lightspeed POS with Microsoft Dynamics GP. AAA Washington wanted to improve their retail stores and customer experience. Their old POS system was slow and hard ...to change. nChannel's integration removed manual work and 24+ hour delays. Now, item data updates automatically and inventory is always current. Store sales data goes to the ERP in real time. This made shopping easier for customers and helped AAA Washington run their stores better.
Retail Case Studies and Success Stories with nChannel
CASE STUDY Goedeker's
nChannel helped Goedeker's connect Magento and Microsoft Dynamics GP. Before, staff spent up to 15 hours a week checking orders by hand. nChannel cut this manual work to zero. Delivery times dropped ...by 25 percent. Customer satisfaction scores jumped from the high 3s to 4.6 out of 5. Goedeker's saw 25 percent year-over-year revenue growth. Online sales now make up 90 percent of their total sales.
nChannel helped Granite Gear connect Magento and Microsoft Dynamics GP for better inventory management. Before, Granite Gear had to update inventory by hand, which took 40 hours a month and caused er...rors. With nChannel, inventory updates are automatic and always current. Granite Gear fixed 99.9% of inventory issues and made customers happier. They also saw a 25% increase in average order value since 2015.
nChannel helped Midwest Photo Exchange connect Magento, eBay, Amazon, and CounterPoint POS. Before nChannel, staff spent half a day on manual order entry, costing up to $15,000 a year. Manual errors ...caused lost sales and double shipments. With nChannel, order entry takes milliseconds, saving time and money. Data is now synced across all platforms, reducing errors and improving inventory accuracy. MPEX can update prices and specials quickly, attracting and keeping more customers.
nChannel helped Goedeker’s fix slow, manual order processing. The platform connected Magento and Microsoft Dynamics GP, automating data flow and cutting 15 hours of manual work per week to zero. Deli...very times dropped by 25 percent. Customer satisfaction ratings rose from the high 3s to 4.6 out of 5. Goedeker’s saw 25 percent year-over-year revenue growth.
Food & Beverages Case Studies and Success Stories with nChannel
CASE STUDY Texas Tamale Company
nChannel helped Texas Tamale Company speed up order processing and improve data accuracy. Before nChannel, staff spent up to six hours a day on manual order entry, leading to errors and lost time. Wi...th nChannel, data entry time dropped by 35%. Online sales conversions increased by about 20%. The company expects ROI in 12 to 15 months. nChannel made it easier to manage orders from their web store, deli, and retail partners.
nChannel helped Texas Tamale Company connect Magento and Sage 100. The company faced slow order processing and heavy manual data entry. nChannel automated data flow between systems. This cut data ent...ry time by 35%. Online sales conversions increased by about 20%. Texas Tamale expects ROI in 12 to 15 months. Staff now focus more on service and production.
Insurance Case Studies and Success Stories with nChannel
CASE STUDY AAA Washington
nChannel helped AAA Washington connect their Lightspeed POS and Microsoft Dynamics GP systems. AAA Washington wanted to modernize their retail stores and improve customer experience. Their old POS sy...stem was slow and inflexible. nChannel provided pre-built connectors and integration expertise. This eliminated manual data processing and reduced delays of 24 hours or more. AAA Washington now has real-time inventory updates and faster financial reporting.
Consumer Goods Case Studies and Success Stories with nChannel
CASE STUDY EasyCare Inc.
nChannel connects Sage 100 and ShipStation for EasyCare Inc. EasyCare wanted faster, more accurate shipping for their hoof boot products. They faced delays and errors with manual order syncing and ba...tch processing. nChannel automated the process, syncing online orders from Sage 100 to ShipStation in real time. Orders now reach their 3PL warehouse within minutes. This lets EasyCare offer same-day shipping and better customer service.
nChannel helped Amax integrate Magento with Microsoft Dynamics GP. Amax wanted to launch B2C websites but needed a solution that worked with their ERP. nChannel provided integration and guidance, syn...cing items, inventory, pricing, and orders. Amax launched four B2C sites, managed all orders centrally, and improved workflows. In 2017, Amax exceeded their sales goal by 20%. In 2018, they surpassed last year's revenue by 15% and doubled their revenue goal. Amax also grew their eCommerce team by 150%.
nChannel helped Premier Yarns connect Shopify Plus with Microsoft Dynamics GP. Premier Yarns needed to sync inventory and customer data across online and offline channels. nChannel provided integrati...on and management tools that worked with their workflow. After launching the new online store, Premier Yarns grew online revenue by 50% in the first year, reaching over $1M. In the second year, they expected to exceed $2M in revenue. The integration improved their marketing, customer service, and fulfillment processes.
nChannel helped theBalm Cosmetics automate online order processing and inventory management. theBalm faced order delays and inventory backlogs due to manual workflows. nChannel integrated Shopify Plu...s and NetSuite, syncing orders and inventory in real time. This eliminated manual data entry and sped up order fulfillment. theBalm can now process over 12,000 orders in 24 hours during flash sales. The team gained full control and visibility over inventory and order processing.
nChannel helped Thermacell upgrade their eCommerce by connecting Shopify Plus and Netsuite. Thermacell wanted to boost online revenue and needed a flexible, API-friendly solution. nChannel enabled re...al-time order and inventory management across all channels. The new system cut the online checkout process by 25%. Thermacell saw a 23% increase in web conversions and a 72% rise in web sales after launch.
nChannel helped Premier Yarns launch a new online store by integrating Shopify Plus with Microsoft Dynamics GP. Premier Yarns wanted to manage all website functions in-house and grow their direct-to-...consumer business. nChannel provided real-time data sync for inventory, customer data, and revenue. The online store grossed over $1M in its first year and is set to exceed $2M in year two. Premier Yarns improved customer service and fulfillment with nChannel's support.
nChannel helped Granite Gear connect Magento and Microsoft Dynamics GP. Granite Gear struggled with manual inventory updates and lost sales. nChannel automated inventory management and data sync. Inv...entory issues dropped by 99.9%. Order value increased by 25%. The team became more efficient and productive. Customer service problems were nearly eliminated.
nChannel helped EasyCare Inc. automate their shipping by connecting Sage 100 ERP with ShipStation. EasyCare wanted to speed up order fulfillment and offer same-day shipping. Before, they synced order...s in batches, causing delays and customer calls. With nChannel, orders now sync in real time, letting their 3PL ship orders within minutes. This improved shipping speed and reduced errors in the process.
nChannel helped theBalm Cosmetics connect Shopify Plus and NetSuite. Before, theBalm had slow, manual order and inventory processes. Orders were delayed and inventory was hard to track. nChannel auto...mated order syncing, shipping updates, and inventory counts. The team finished the setup in weeks with no disruption. Now, theBalm has real-time order and inventory visibility. They process and ship orders faster, with no manual work.
nChannel helped Thermacell upgrade their eCommerce by connecting Shopify Plus with NetSuite ERP. Thermacell wanted to boost online revenue and add a B2B portal. The new system automated orders, inven...tory, and pricing updates. Checkout steps dropped by 25%. Web conversions rose by 23%. Web sales jumped by 72%. Thermacell quickly passed their revenue goal and improved the buyer experience.
nChannel helped Amax launch four B2C eCommerce websites by integrating Magento with Microsoft Dynamics GP. Amax needed a solution that worked with their existing ERP and allowed real-time inventory u...pdates and centralized order management. nChannel provided expertise and a flexible integration, enabling Amax to duplicate processes across sites. By 2017, Amax exceeded their sales goal by 20% and was on track to more than double their 2018 revenue goal. The eCommerce team grew by 150% as a result of the successful implementation.
nChannel Powers AAA Washington's New Retail Store Strategy
AAA Washington is deploying nChannel's multichannel management software to enhance its retail store strategy, integrating the Lightspeed POS system with Microsoft GP ERP. This integration aims to imp...rove operational efficiency and customer experience across 18 locations, including new Cruise & Travel stores, by syncing inventory and sales data in real-time.
