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nChannel: Use-Cases, Insights and Reviews | 2025 Cuspera

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nChannel: eCommerce, ERP, POS & 3PL System Integration

nChannel Overview

nChannel addresses the challenge of disconnected retail systems by providing a SaaS integration platform that synchronizes data across eCommerce, ERP, POS, and 3PL systems. This solution is crucial for retailers and wholesalers who face difficulties in managing order fulfillment, inventory synchronization, and supply chain processes. By automating these operations, nChannel ensures seamless data flow, reducing manual errors and improving accuracy. This integration enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction. A notable feature is its compatibility with popular systems like BigCommerce, Microsoft Dynamics ERP, Magento, and Shopify, offering flexibility and support for diverse retail environments.

Use Cases

Customers recommend Order Management, Sending & Publishing Communications, Workflow Management, as the business use cases that they have been most satisfied with while using nChannel.

Other use cases:

Products & Pricelist Management
Groups Management
Engagement Management
Proposal & Quote Management
Rating And Review Management
Lead Management
Training & Onboarding

See all use cases See less use cases

Business Priorities

Acquire Customers is the most popular business priority that customers and associates have achieved using nChannel.

Other priorities:

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nChannel Use-Cases and Business Priorities: Customer Satisfaction Data

nChannel works with different mediums / channels such as Omnichannel. Website. Review Sites etc.

nChannel's features include Landing Page, and Templates. and nChannel support capabilities include 24/7 Support, AI Powered, Email Support, etc. also nChannel analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Additionally, their Product Management Tool can make managing large data sets much much easier...." Peer review by Agency

nChannel, MobilityeCommerce, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

nChannel offers a cloud-based integration system that syncs data among eCommerce, ERP, POS, and 3PL systems. Business processes are automated for B2C and B2B merchants.

Popular Business Setting

for nChannel

Top Industries

Marketing and Advertising
Consumer Electronics
Retail

Popular in

Small Business

nChannel is popular in Marketing And Advertising, Consumer Electronics, and Retail and is widely used by Small Business,

nChannel Customer wins, Customer success stories, Case studies

How does nChannel facilitate Order Management?

How does nChannel facilitate Workflow Management?

What Are the key features of nChannel for Products & Pricelist Management?

11 buyers and buying teams have used Cuspera to assess how well nChannel solved their E-Commerce Software needs. Cuspera uses 213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

nChannel Powers AAA Washington's New Retail Store Strategy

AAA Washington is deploying nChannel's multichannel management software to enhance its retail store strategy, integrating the Lightspeed POS system with Microsoft GP ERP. This integration aims to imp...rove operational efficiency and customer experience across 18 locations, including new Cruise & Travel stores, by syncing inventory and sales data in real-time.

AAA Washington - Hospitality

nChannel helped AAA Washington connect Lightspeed POS with Microsoft Dynamics GP. AAA Washington wanted to improve their retail stores and customer experience. Their old POS system was slow and hard ...to change. nChannel's integration removed manual work and 24+ hour delays. Now, item data updates automatically and inventory is always current. Store sales data goes to the ERP in real time. This made shopping easier for customers and helped AAA Washington run their stores better.

Amax - Consumer Goods

nChannel helped Amax integrate Magento with Microsoft Dynamics GP. Amax wanted to launch B2C websites but needed a solution that worked with their ERP. nChannel provided integration and guidance, syn...cing items, inventory, pricing, and orders. Amax launched four B2C sites, managed all orders centrally, and improved workflows. In 2017, Amax exceeded their sales goal by 20%. In 2018, they surpassed last year's revenue by 15% and doubled their revenue goal. Amax also grew their eCommerce team by 150%.

EasyCare Inc. - Consumer Goods

nChannel connects Sage 100 and ShipStation for EasyCare Inc. EasyCare wanted faster, more accurate shipping for their hoof boot products. They faced delays and errors with manual order syncing and ba...tch processing. nChannel automated the process, syncing online orders from Sage 100 to ShipStation in real time. Orders now reach their 3PL warehouse within minutes. This lets EasyCare offer same-day shipping and better customer service.

Goedeker's - Retail

nChannel helped Goedeker's connect Magento and Microsoft Dynamics GP. Before, staff spent up to 15 hours a week checking orders by hand. nChannel cut this manual work to zero. Delivery times dropped ...by 25 percent. Customer satisfaction scores jumped from the high 3s to 4.6 out of 5. Goedeker's saw 25 percent year-over-year revenue growth. Online sales now make up 90 percent of their total sales.

Granite Gear - Consumer Goods

nChannel helped Granite Gear connect Magento and Microsoft Dynamics GP. Granite Gear struggled with manual inventory updates and lost sales. nChannel automated inventory management and data sync. Inv...entory issues dropped by 99.9%. Order value increased by 25%. The team became more efficient and productive. Customer service problems were nearly eliminated.

Peers used nChannel for order management and sending & publishing communications

nChannel Competitors

nChannel
vs
MobilityeCommerce

nChannel Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.65/5 ★ Read Reviews (23)
Analytics	4.39/5 ★ Read Reviews (10)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.65/5 ★ Read Reviews (23)
Analytics	4.39/5 ★ Read Reviews (10)

Software Failure Risk Guidance

for nChannel

Overall Risk Meter

Low Medium High

Top Failure Risks for nChannel

nChannel, Inc. News

Partnership 20/08/2025

iQmetrix and nChannel Partner to Simplify Multichannel Integration for Retailers Multichannel Insights

iQmetrix and nChannel have partnered to enhance multichannel integration for retailers. This collaboration integrates iQmetrixs solutions with various e-commerce and ERP platforms, offering pre-built connectors and custom integration tools. The partnership aims to improve omnichannel capabilities, facilitating seamless operations between in-store and online retail environments.

Partnership 20/08/2025

Trellis and nChannel Partner to Accelerate Multichannel Experience for Retailers

Trellis and nChannel have partnered to enhance multichannel experiences for eCommerce retailers. This collaboration combines Trellis's expertise in eCommerce platforms with nChannel's integration software, enabling seamless connections between eCommerce, ERP, and other systems. The partnership aims to improve operational efficiencies and customer experiences, as demonstrated by their successful project with Thermacell, which resulted in increased web sales and improved operational efficiencies.

nChannel, Inc. Profile

Company Name

nChannel, Inc.

Company Website

https://www.nchannel.com/

HQ Location

8760 Orion Place, Suite 210, Columbus, OH 43240, US

Employees

11-50

Social

Financials

PRIVATE