nChannel Overview

nChannel addresses the challenge of disconnected retail systems by providing a SaaS integration platform that synchronizes data across eCommerce, ERP, POS, and 3PL systems. This solution is crucial for retailers and wholesalers who face difficulties in managing order fulfillment, inventory synchronization, and supply chain processes. By automating these operations, nChannel ensures seamless data flow, reducing manual errors and improving accuracy. This integration enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction. A notable feature is its compatibility with popular systems like BigCommerce, Microsoft Dynamics ERP, Magento, and Shopify, offering flexibility and support for diverse retail environments.

Use Cases

Customers recommend Order Management, Sending & Publishing Communications, Workflow Management, as the business use cases that they have been most satisfied with while using nChannel.

Other use cases:

  • Products & Pricelist Management
  • Groups Management
  • Engagement Management
  • Proposal & Quote Management
  • Rating And Review Management
  • Lead Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Acquire Customers is the most popular business priority that customers and associates have achieved using nChannel.

nChannel Use-Cases and Business Priorities: Customer Satisfaction Data

nChannel works with different mediums / channels such as Omnichannel. Website. Review Sites etc.

nChannel's features include Landing Page, and Templates. and nChannel support capabilities include 24/7 Support, AI Powered, Email Support, etc. also nChannel analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Additionally, their Product Management Tool can make managing large data sets much much easier...." Peer review by Agency

nChannel, MobilityeCommerce, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

nChannel offers a cloud-based integration system that syncs data among eCommerce, ERP, POS, and 3PL systems. Business processes are automated for B2C and B2B merchants.

Popular Business Setting

for nChannel

Top Industries

  • Marketing and Advertising
  • Consumer Electronics
  • Retail

Popular in

  • Small Business

nChannel is popular in Marketing And Advertising, Consumer Electronics, and Retail and is widely used by Small Business,

Comprehensive Insights on nChannel Use Cases

How efficiently Does nChannel manage your Order Management?

How efficiently Does nChannel manage your Workflow Management?

Why is nChannel the best choice for Products & Pricelist Management?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well nChannel solved their E-Commerce Software needs. Cuspera uses 213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

Retail

CASE STUDY Goedeker’s

nChannel helped Goedeker’s fix slow, manual order processing. The platform connected Magento and Microsoft Dynamics GP, automating data flow and cutting 15 hours of manual work per week to zero. Deli...very times dropped by 25 percent. Customer satisfaction ratings rose from the high 3s to 4.6 out of 5. Goedeker’s saw 25 percent year-over-year revenue growth.

Food & Beverages

CASE STUDY Texas Tamale Company

nChannel helped Texas Tamale Company speed up order processing and improve data accuracy. Before nChannel, staff spent up to six hours a day on manual order entry, leading to errors and lost time. Wi...th nChannel, data entry time dropped by 35%. Online sales conversions increased by about 20%. The company expects ROI in 12 to 15 months. nChannel made it easier to manage orders from their web store, deli, and retail partners.

Consumer Goods

CASE STUDY theBalm Cosmetics

nChannel helped theBalm Cosmetics automate online order processing and inventory management. theBalm faced order delays and inventory backlogs due to manual workflows. nChannel integrated Shopify Plu...s and NetSuite, syncing orders and inventory in real time. This eliminated manual data entry and sped up order fulfillment. theBalm can now process over 12,000 orders in 24 hours during flash sales. The team gained full control and visibility over inventory and order processing.

Retail

CASE STUDY Granite Gear

nChannel helped Granite Gear connect Magento and Microsoft Dynamics GP for better inventory management. Before, Granite Gear had to update inventory by hand, which took 40 hours a month and caused er...rors. With nChannel, inventory updates are automatic and always current. Granite Gear fixed 99.9% of inventory issues and made customers happier. They also saw a 25% increase in average order value since 2015.

Consumer Goods

CASE STUDY Premier® Yarns

nChannel helped Premier Yarns launch a new online store by integrating Shopify Plus with Microsoft Dynamics GP. Premier Yarns wanted to manage all website functions in-house and grow their direct-to-...consumer business. nChannel provided real-time data sync for inventory, customer data, and revenue. The online store grossed over $1M in its first year and is set to exceed $2M in year two. Premier Yarns improved customer service and fulfillment with nChannel's support.

Consumer Goods

CASE STUDY Thermacell

nChannel helped Thermacell upgrade their eCommerce by connecting Shopify Plus with NetSuite ERP. Thermacell wanted to boost online revenue and add a B2B portal. The new system automated orders, inven...tory, and pricing updates. Checkout steps dropped by 25%. Web conversions rose by 23%. Web sales jumped by 72%. Thermacell quickly passed their revenue goal and improved the buyer experience.

lightning

Peers used nChannel for order management and sending & publishing communications

nChannel Competitors

nChannel Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.65/5

Read Reviews (23)
Analytics

4.39/5

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.65/5

Read Reviews (23)
Analytics

4.39/5

Read Reviews (10)

Software Failure Risk Guidance

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for nChannel

Overall Risk Meter

Low Medium High

Top Failure Risks for nChannel

nChannel, Inc. Profile

Company Name

nChannel, Inc.

Company Website

https://www.nchannel.com/

HQ Location

8760 Orion Place, Suite 210, Columbus, OH 43240, US

Employees

11-50

Social

Financials

PRIVATE