Restaurants Case Studies and Customer Success Stories with Mobivity
Checkers & Rally's
- Restaurants
- Large
Tampa, USA
Checkers & Rally's used Mobivity's Connected Rewards program with mobile gaming to re-engage lapsed customers. The campaign increased redemption rates... and brought significant financial gains. Marketing costs were reduced by using strategic reimbursements. The program helped boost customer retention and loyalty. Mobile gaming and real-world rewards worked together to drive strong business results.
SONIC used Mobivity’s Unified Mobile Messaging to run an RCS campaign. The campaign featured a swipeable product carousel to drive... order ahead pickup orders through their app. SONIC saw a fivefold increase in app downloads and a threefold increase in app registrations compared to MMS. Purchases increased by 50%. The campaign showed strong customer engagement using mobile messaging.
Blimpie used Mobivity’s Recurrency platform in a 12-week pilot across 70 locations. The goal was to increase guest frequency, drive... drink purchases, and promote new menu items. Mobivity’s solution delivered personalized mobile offers and in-store communications using POS data. Blimpie saw a direct lift in customer frequency and over 11% increase in average spend on transactions with Recurrency offers. The program focused on data-driven marketing to boost loyalty and sales.
Round Table Pizza used Mobivity’s Recurrency suite to boost customer engagement. More than 75 customers redeemed their first offer for... Garlic Parmesan Twists. The solution led to a greater than 40% increase in average customer spend. In just six weeks, Round Table Pizza generated $100,000 in incremental revenue. The restaurant saw fast results by bringing customers back more often.
Mobivity’s Unified Messaging platform helped Smashburger boost customer visit frequency. During a 45-day pilot, To-Go Bag Messaging drove $200,000 in... new revenue. Over 1.2 million coupon messages were printed, leading to more than 15,000 redemptions. Customers who used the coupons returned every 8 days, seven times more often than others. The average ticket for these customers was $3.51 higher, a 21% increase in spend.
Subway used Mobivity's RCS Business Messaging to boost mobile customer engagement. They ran A/B tests comparing SMS and RCS offers... in several US cities. RCS messages included images and interactive buttons, while SMS did not. The RCS campaign delivered a 140% higher conversion rate for a sandwich deal and 51% higher for a meal deal. Subway plans to expand RCS use to more markets.
Mobivity's Connected Rewards program helped Checkers & Rally's re-engage lapsed customers using mobile gaming. The restaurant chain saw higher redemption... rates and strong financial gains. Marketing costs went down with strategic reimbursements. The program blended mobile games with real-world rewards. This approach boosted customer loyalty and engagement.
Retail Case Studies and Customer Success Stories with Mobivity
A top-five national convenience retail chain
- Retail
- Very Large
Mobivity's Connected Rewards helped a top-five national convenience retail chain fight declining engagement. The retailer used mobile game-integrated offers to... boost loyalty program sign-ups. Mobivity targeted mobile game players, matching the retailer’s customer base. A 60-day test compared traditional offers to mobile game offers. The campaign delivered higher acquisition rates and better cost efficiency than old methods.
top-five national convenience retail chain
- Retail
Mobivity used mobile games to help a top-five national convenience retail chain boost loyalty program signups. The retailer faced declining... engagement and needed more loyalty members. Mobivity created a campaign that targeted mobile game players with special offers. The campaign ran a 60-day test comparing traditional offers to mobile game-integrated offers. The results showed higher acquisition rates and better cost efficiency with the mobile game approach.
Mobivity’s Recurrency Pro Package helped Nickolas Sinacori’s six Cost Cutters salons in Connecticut compete in a tough market. The salons quickly... grew their text club to over 1,000 subscribers in two months. They saw a 78% redemption rate on a $3 off offer and nearly 5% redemption on a $2 off haircut coupon. The solution let the team send digital coupons fast and reach customers directly. Texting proved more effective and affordable than email for driving customer visits.
Other Industry Case Studies and Success Stories with Mobivity
Nonummy duis metusaad viverra convallis
- Small
Mobivity's Connected Rewards for Digital Acquisition helped Nonummy duis metusaad viverra convallis improve their marketing reach. The company used a... simple 3-step process to get started. They aimed to increase reach without raising their marketing budget. The case highlights the ease of implementation and focus on customer success. No specific metrics or results are mentioned in the content.
Nonummy duis metusaad viverra convallis (Clone) used a solution to address business needs. The content does not specify the challenge,... solution, or results. There are no metrics or product names mentioned. No industry or company size is provided. The case includes a customer quote but lacks details about outcomes or technology used.
Mobivity Holdings reported a 60% increase in the adoption of its Connected Rewards platform among convenience stores
Mobivity reported a 60% increase in the adoption of its Connected Rewards platform among convenience store retailers in the last 45 days of 2024. The platform is... now used by over 25,000 convenience and fuel locations nationwide, including two of the top three U.S. oil and gas companies, highlighting its role in enhancing customer engagement.
