Mapp Intelligence Overview
Mapp Intelligence uses previous transaction data, browsing behavior, and contact history to provide accurate predictions and insights about customers. Features include customer insights, smart alerts, and customer journey analysis.
Use Cases
Customers recommend Engagement Management, Lead Analytics, Forecasting, as the business use cases that they have been most satisfied with while using Mapp Intelligence.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mapp Intelligence.
Mapp Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data
Mapp Intelligence's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Mapp Intelligence support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Mapp Intelligence analytics capabilities include Analytics, and Custom Reports.
Reviews
"Mapp has been a key strategic partner in helping Mindshare form their email marketing strategy. Working side by side to understand their technology meant that we could offer our clients data collection and brand engagement to prospective customers, ...as well as use Mapp Engage to run follow-up nurture campaigns with the opted-in customer base. These programs can then be automated and hyper personalized based on customer preferences and interactions with the brand. This has led to some incredibly successful campaigns and invaluable insights for clients such as Unilever, Kimberly Clark, Royal Caribbean and Volvo." - Daniel Sichel
Mapp Intelligence, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Mapp Intelligence
Top Industries
- Internet
- Marketing and Advertising
- Retail
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Mapp Intelligence is popular in Internet, Marketing And Advertising, and Retail and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Mapp Intelligence Use Cases
How does Mapp Intelligence facilitate Engagement Management?
How efficiently Does Mapp Intelligence manage your Lead Analytics?
What solutions does Mapp Intelligence provide for Channel Marketing?
14 buyers and buying teams have used Cuspera to assess how well Mapp Intelligence solved their Customer Data Platform needs. Cuspera uses 629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mapp has been a key strategic partner in helping Mindshare form their email marketing strategy. Working side by side to understand their technology meant that we could offer our clients data collection and brand engagement to prospective customers, as well as use Mapp Engage to run follow-up nurtur...e campaigns with the opted-in customer base. These programs can then be automated and hyper personalized based on customer preferences and interactions with the brand. This has led to some incredibly successful campaigns and invaluable insights for clients such as Unilever, Kimberly Clark, Royal Caribbean and Volvo. |
|
The onboarding with Mapp went smoothly and their Customer Success team was always supportive, both technically and commercially, when we were impacted by COVID. The warm-up went perfectly thanks to Mapp’s technical teams and today it allows us to have excellent email deliverability Testimonial By Francois Bertier |
|
The decision to go with Data Streams was a no brainer. Modern online business is highly data-driven and needs to be managed in real time. Our vision is to be able to offer our customers a personalized user experience based on analytics and machine learning and to reach an ideal level of automated m...arketing outreach by using data from real-time streams. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Daniel Sichel Digital Lead Mindshare |
Mapp has been a key strategic partner in helping Mindshare form their email marketing strategy. Working side by side to understand their technology meant that we could offer our clients data collection and brand engagement to prospective customers, as well as use Mapp Engage to run follow-up nurtur...e campaigns with the opted-in customer base. These programs can then be automated and hyper personalized based on customer preferences and interactions with the brand. This has led to some incredibly successful campaigns and invaluable insights for clients such as Unilever, Kimberly Clark, Royal Caribbean and Volvo. |
|
Francois Bertier Digital Project Manager Acuitis |
The onboarding with Mapp went smoothly and their Customer Success team was always supportive, both technically and commercially, when we were impacted by COVID. The warm-up went perfectly thanks to Mapp’s technical teams and today it allows us to have excellent email deliverability Testimonial By Francois Bertier |
|
Martin Nguyen Director Strategy, Data & Analytics Flaconi |
The decision to go with Data Streams was a no brainer. Modern online business is highly data-driven and needs to be managed in real time. Our vision is to be able to offer our customers a personalized user experience based on analytics and machine learning and to reach an ideal level of automated m...arketing outreach by using data from real-time streams. |
Case Studies
CASE STUDY Vivup
CASE STUDY West Ham United F.C.
CASE STUDY Turnbull & Asser
CASE STUDY Umbro
CASE STUDY Varelotteriet
CASE STUDY Witt-Gruppe
Video
Collect: Analyze and Activate Your Data With Mapp Intelligence
Frequently Asked Questions(FAQ)
for Mapp Intelligence
What is Mapp Intelligence?
Mapp Intelligence is a Customer Intelligence and Marketing Analytics platform that takes data-driven cross-channel marketing to the next level based on customer behavior or pre-defined customer profiles. It helps to increase the customer lifetime value and acquire customers.
Mapp Intelligence helps to tackle the power of first-party data and provides an accurate prediction of what the customers are going to do next. It helps to improve marketing and campaign activities, E-commerce customer journey visualization, data accuracy and many more.
Some of its features are customer insights, smart alerts to detect data anomalies, learn about individual prospect and customer interests, analyze the customer journey to find the quickest paths to conversion, and many more.
What is Mapp Intelligence used for?
What are the top features of Mapp Intelligence?
Who uses Mapp Intelligence?
What are Mapp Intelligence alternatives?
Where is Mapp Intelligence located?
Peers used Mapp Intelligence for engagement management and lead analytics
Mapp Intelligence Competitors
Mapp Intelligence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (47) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (98) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (47) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (98) |
Software Failure Risk Guidance
?for Mapp Intelligence
Overall Risk Meter
Top Failure Risks for Mapp Intelligence
Mapp Digital UK Ltd Profile
HQ Location
9276 Scranton Rd. Suite 500 San Diego, CA 92121 United States of America
Employees
251-500
Social
Financials
PRIVATE
