Real-World Case Studies and Customer Success Stories with LoyLogic

Loylogic launched a Points-as-a-Service reward program for Visit Oman. The program targeted travel trade partners and integrated with ASP's Topseller... platform and Visit Oman's booking engine. Travel agents could earn and redeem points for online bookings and in-destination purchases. The platform offered a wide selection of global rewards. This loyalty solution aimed to boost tourism and incentivize sales for Visit Oman.
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Loylogic helped Jumeirah One engage low-balance loyalty members with a branded monthly raffle. Members could join raffles for as little... as 200 points, boosting participation and fun. The program used email, app, and web notifications to keep members informed. This approach lowered redemption costs, increased satisfaction for low-balance members, and drove more sales in the reward shop. The solution targeted customer engagement and loyalty program optimization.
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Loylogic built a global online shopping mall for Intercontinental Hotels Group (IHG) to boost the everyday relevance of their IHG rewards program. The solution let... members redeem points in more ways and at lower costs for IHG. This increased engagement and brand loyalty. The program reached IHG’s international user base. The rewards platform delivered memorable experiences for members.
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Loylogic and Dacadoo built a digital health rewards shop for Sanagate. Members earned points for healthy activities and redeemed them... for rewards and experiences. This loyalty program encouraged positive lifestyle choices. Sanagate used the program to promote wellbeing and attract new members. The solution focused on digital health engagement and incentivized healthy behavior.
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Loylogic helped Irish Life boost engagement with the MyLife app. The app lets users track health goals. Irish Life wanted... to keep users active and engaged. Loylogic added healthy lifestyle challenges with rewards like points and prizes. Users could join challenges easily in the app. Points and prizes were given when users met goals. This made users more likely to use the app and build healthy habits.
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Loylogic built a points-based loyalty program for Allianz, a leading insurer in Switzerland. Allianz wanted to boost positive customer interactions... and brand awareness. The program let customers earn points through daily activities and buying more insurance products. Customers could redeem points for rewards, and insurance agents were also incentivized to drive sales. This solution increased engagement with the Allianz brand and encouraged more product purchases.
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Loylogic helped Pampers lower the cost of its rewards program. Pampers switched from a traditional points system to the Pampers... Cash program. Loylogic added new redemption options for Pampers products and coupons. In-store gamification with scan and win prizes increased customer transactions. The changes cut the redemption budget and supported Pampers' business goals.
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Loylogic introduced Rewards Play for Pampers Club to help members with low redemption value. The new gamification feature let members... use their Pampers Cash for raffle tickets. Weekly raffles at low price points made rewards more accessible. This solution increased member engagement. Rewards Play now drives over 25% of all redemptions in the program.
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Loylogic migrated the Nescafe Dolce Gusto PREMIO rewards program in Brazil to a new platform. The challenge was moving a... large member base and their points to new reward options. Loylogic enabled automatic conversion, making it easy for members to access points and rewards. The launch saw high transaction volume, better redemption choices, and fewer customer queries than usual. Members gave positive feedback on the improved experience.
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Sixt wanted to reward top customers but did not have a points-based loyalty program. They partnered with Dezerved to give... select customers free access to an exclusive rewards platform. Customers received 5,000 credits to use on special offers from premium brands. This solution helped Sixt engage and reward their highest spenders, driving loyalty and value.
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Loylogic built a multi-country, multi-language online shopping portal for Delta Air Lines. The goal was to help Delta attract more... Latin American travelers and expand engagement. The portal lets SkyMiles members in 26 countries earn extra miles for online shopping. Loylogic handled product fulfillment, local currencies, and languages. This solution made Delta's loyalty program more appealing to non-US members.
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Loylogic and VISA created a virtual reward card for Etihad Guest. Members wanted more ways to use their loyalty miles.... The virtual card let them shop with many retailers and get special discounts. This new option increased how often members shopped and how much they spent. The solution was cost-effective and worked well for international markets.
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Loylogic provided its reward shop platform to American Express for Centurion cardholders. The challenge was to deliver a high-end loyalty... rewards platform for a wealthy and discerning audience across global markets. Loylogic created an attractive rewards portfolio, including luxury items like Ferraris and Mastercraft boats. This solution helped drive engagement and points redemption for American Express. The platform supports multiple languages, currencies, and ships to over 170 countries.
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Loylogic helped a leading Swiss e-commerce company work with a frequent flyer program to engage shared customers. The challenge was... to build loyalty through close marketing collaboration. Loylogic set objectives for shared customers of Microspot and Miles & More and launched a joint marketing program. This led to higher basket spend, more new shoppers, and better insights into reward preferences.
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Loylogic helped Art Basel, a top international art fair, find new revenue and boost customer engagement. Art Basel wanted a... membership program to connect with art collectors and grow brand loyalty. Loylogic analyzed funding and suggested a paid program to offer special rewards to VIPs. The plan united the art community and aimed to increase brand engagement and revenue. Art Basel got positive feedback and plans to launch the program in 2023.
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Loylogic’s reward store helped Aon boost employee wellness. Aon used the Well One platform to improve workforce health. The challenge... was to motivate healthy behaviors. Loylogic and Dacadoo built a points-based incentive and in-app reward store. Employees earned points for healthy actions and redeemed them for products. This solution increased engagement with health-focused rewards.
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Loylogic helped African Bank launch a unique loyalty program in South Africa. The bank wanted to support its Audacious brand... and help local communities. Loylogic and Pinnacle Rewards created a program that rewards customers for good financial habits, like improving credit scores and making payments on time. Customers earn points for using debit cards instead of making costly ATM withdrawals. Loylogic provided the loyalty platform, phased rollout, and advisory services to bring the vision to life.
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Loylogic delivered a loyalty commerce platform for Agriplus. Agriplus needed an engagement and rewards program to keep their best customers... and expand into new markets. Loylogic provided a branded platform and full growth marketing services. The solution allowed Agriplus to launch in markets from France to Australia. Local and international reward suppliers were included. The program helps Agriplus retain customers and grow globally.
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Loylogic’s Rewards Hub shopping mall solution helped Etisalat enhance its More Rewards loyalty program. Millions of members gained access to... a global rewards catalogue, using points or points plus cash for hundreds of brands. The integration enabled members to earn points while shopping online with preferred merchants. This innovation improved member engagement and expanded reward options in the telecommunications sector.
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Loylogic launched an e-commerce platform for Scandinavian Airlines. The platform offered local and global rewards with a curated catalogue for... Scandinavian members. Members could use their preferred language and currency. This improved the member experience. Mileage accrual and redemptions increased after launch.
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Loylogic launched an e-commerce platform for JetPrivilege in India. The platform included local and global reward fulfilment partners. The reward... catalogue offered gift cards, merchandise, and special categories like utilities and raffles. Member satisfaction increased after launch. Loylogic's Rewards Play raffles boosted member engagement and helped with member acquisition.
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Loylogic delivered a loyalty commerce platform for Etihad Guest. The solution enabled global members to redeem rewards using cash and... miles, with shipping worldwide. Loylogic partnered with VISA to launch a flexible, multi-currency reward card. The platform drove membership growth and increased mileage accrual. Etihad Guest gained global recognition for its customer experience.
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Loylogic helped Royal Jordanian upgrade its Royal Club frequent flyer program. Members can now redeem miles for over 500 products... and 100+ premium brands in a new online store. The Buy & Gift portal lets users buy or gift miles for rewards. These features improved the online experience and boosted member engagement. Miles became a flexible currency for everyday activities and shopping.
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Loylogic powered the Pins Loyalty Program's rewards shop, serving members across the Baltics and Finland. The challenge was to offer... seamless cross-border reward shopping and a unified loyalty currency. Loylogic enabled members to collect and spend points at top travel companies and retailers. The program grew to over 2.4 million members before joining the airBaltic Club. This solution improved convenience and engagement for loyalty program users.
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Loylogic built a new reward shop for MilleMiglia, the Alitalia reward program. The old reward solution did not engage enough... members. Loylogic delivered a platform that worked in all key countries. The new shop increased member engagement and program growth until the airline closed. The project handled legal challenges across regions.
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Loylogic created a reward solution for Air Berlin after its bankruptcy. Members of the Topbonus frequent flyer program could not... use their miles. Loylogic's global incentives platform let members redeem miles for gift vouchers and rewards. The solution cost the airline nothing. Members turned worthless miles into valuable rewards.
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Loylogic launched a subscription-based service for Miles & More. The goal was to help members earn miles faster and reduce... the time to get an award flight. Many customers were close to earning a flight but at risk of leaving due to slow mile accrual. The new service let members earn up to three times more miles and customize their packages, with a cap of 250,000 miles. Loylogic used customer insights to set pricing and limits, and supported the launch with a marketing campaign and a special discount.
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Loylogic launched a global gift card platform for Icelandair Saga Club. The goal was to give members more ways to... use their points and boost engagement. The new platform lets members redeem points for travel, transportation, and top retail brands. This expanded choice led to a 20% increase in retention rate. Over a million Saga Club members now have more reward options.
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JAL used Loylogic data insights to improve their JMB World Marketplace rewards program. They found that key customer segments were... leaving the shop without finding what they wanted. The team analyzed search and category data to spot new product opportunities. Sourcing managers expanded product ranges and added seasonal items. Marketing managers promoted these new options to targeted segments using CRM and digital banners. This approach aimed to boost customer satisfaction and increase engagement.
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Swiss Miles & More wanted to increase customer spending in online categories like grocery retail and general merchandise. They built a... customized e-commerce experience for members, featuring a curated portfolio of online shops and brands. A payment solution was added to let members earn and use Miles & More rewards in real time. This approach aimed to boost repeat purchases and share of wallet by offering more relevant rewards.
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