Restaurants Case Studies and Customer Success Stories with Loylap
Potager Restaurant
- Restaurants
LoyLap digital gift cards helped Potager Restaurant boost cash flow and bring in new customers. The restaurant used the user-friendly... app for a fast setup. The digital gift card system made it easy for customers to buy and use cards. Potager saw more business from new guests. The solution improved revenue and customer engagement.
Fishbar used LoyLap to launch online ordering and mobile payments for its busy restaurant. The click and collect feature helped... the kitchen prepare food more efficiently and reduced food waste. Customers can order and pay from their phones, skipping the queue. Staff can update the menu instantly when items run out. The loyalty program gives regulars 2% credit for every euro spent. Fishbar improved customer experience and business operations with LoyLap.
LoyLap helped ALMA Restaurant, a small family-run business in Dublin, save time and money. ALMA switched from multiple providers to... LoyLap for online ordering, loyalty management, and gift cards. The integrated system improved kitchen capacity management and made financial reporting easier with Clover POS integration. Customers now order more sides and extras online, and enjoy collecting loyalty rewards even when not dining in. ALMA streamlined operations and improved the customer experience with LoyLap.
LoyLap helped Tamp & Grind, a coffee shop in Lancing, move from an NFC-based loyalty system to a secure QR wallet pass rewards program. The old system... had fraud risks and limited reward options. With LoyLap, fraud dropped, and staff could see real-time customer data. Stamps collected more than doubled and redemptions nearly tripled in the first two quarters. The new dashboard gave insights into customer behavior, letting Tamp & Grind target rewards and boost repeat visits.
LoyLap helped Potager, a fine-dining restaurant in Dublin, launch a successful gift card program. The integration with Clover point of... sale was smooth and easy for the team. Potager started with physical gift cards, which matched their brand and impressed customers. Later, they added digital gift cards to capture more sales, especially from last-minute shoppers. Gift card sales exceeded expectations, even surpassing restaurant sales during the festive season. The program boosted cash flow and brought in new customers.
ALMA, a family-run restaurant in Dublin, switched to LoyLap to simplify operations. They replaced multiple providers with one platform for... online ordering and loyalty rewards. LoyLap helped ALMA manage kitchen capacity and offer rewards to both dine-in and online customers. The restaurant saw an increase in sales of sides and extras through the app. ALMA now spends less time on reporting and more time serving fresh, Argentinian-inspired food.
LoyLap helped Lifeboat Fishbar in Dublin manage high order volumes with online ordering and a branded mobile app. The click and... collect feature improved kitchen efficiency and reduced food waste. Integration with Clover POS let staff update menus instantly and manage orders easily. Customers use QR codes for fast mobile ordering and payment. The loyalty program rewards regulars with 2% credit on every euro spent. Fishbar now offers a seamless digital experience for both staff and customers.
LoyLap helped Bear Market, a Dublin coffee company, grow with digital loyalty and payment solutions. Bear Market started with LoyLap’s... loyalty system in 2014, then added branded gift cards and mobile payments. Over 25% of customers now pay in advance using the app. Online ordering and a custom branded app made it easy for customers to order and pay. Automated promotions helped bring customers back after lockdowns. LoyLap’s technology improved efficiency and customer engagement for Bear Market.
LoyLap helped Cornucopia Restaurant in Dublin upgrade its customer experience with table ordering and digital payments. Customers can now order... food and drinks from their table using a QR code or app, making service faster and easier. LoyLap’s system also manages inventory, so staff can track daily counts and update menu items as they sell out. The app supports Apple Pay and Google Pay, speeding up payments and syncing with the POS. Cornucopia uses wallet passes for loyalty rewards and brand visibility. The support team at LoyLap is always available to help with any issues.
Food & Beverages Case Studies and Customer Success Stories with Loylap
Florence Coffee Co
- Food & Beverages
- Medium
LoyLap built a custom branded mobile app for Florence Coffee Co, integrating all 17 branches with their Clover POS. The app replaced... paper stamp cards, offering digital loyalty rewards, gift cards, and mobile ordering. Customers received a 13% bonus on top-ups over $50 and free coffee on birthdays. The centralized dashboard simplified management and saved staff time on reconciliation. Florence Coffee Co achieved over 15,000 app downloads and 700 five-star reviews, showing strong customer engagement and satisfaction.
LoyLap helped Bear Market grow from one location by launching a mobile loyalty program in 2014. Over time, Bear Market... added gift cards, mobile payments, and online ordering, all powered by LoyLap. By 2019, they combined these features in a custom branded app. Within two years, over 25% of customers loaded funds and paid in advance using the app. Automated promotions and online ordering supported Bear Market during the Covid-19 pandemic.
Florence Coffee used LoyLap’s Top-Up Rewards to boost cash flow without taking on debt. They launched a Leap Year campaign... offering 29% credit-back on $100+ top-ups. In 48 hours, 509 customers made 597 transactions, loading a 7-figure sum in prepaid funds. Over 92,000 push notifications reached 13,800 users, driving strong engagement. The campaign gave another 7-figure amount in rewards, ensuring future visits and steady revenue.
Ready Fit Go used LoyLap to launch a branded mobile app for meal ordering and payments. The app lets customers... order for delivery or pickup, link cards, and earn rewards. RFG added digital and physical gift cards to attract new users. They use targeted campaigns and referral programs to boost engagement. Bundled meal plans drive upfront cash flow and loyalty. The solution integrates with RFG’s POS and delivery systems for seamless operations.
Retail Case Studies and Customer Success Stories with Loylap
O'Donnell Boutique and Lily Store
- Retail
- Small
Limerick, Ireland
O'Donnell Boutique and the Lily Store in Limerick use LoyLap to reward loyal customers. They implemented loyalty and gift card... programs to recognize and thank their best shoppers. Most regulars now have a loyalty account, using either the LoyLap app or branded key fobs. The easy-to-use system increased repeat business and built lasting customer relationships. Both stores saw more business and happier customers thanks to LoyLap's loyalty solution.
LoyLap helped O'Donnell Boutique and Lily Store in Limerick, Ireland, reward loyal customers. Both stores used LoyLap loyalty and gift... cards to recognize and thank their best shoppers. The easy-to-use system let customers collect and redeem rewards with a mobile app or branded key fob. Most regulars now have loyalty accounts. The program increased repeat business and built stronger customer relationships.
Lynton Railway
- Transportation/Trucking/Railroad
- Small
Lynton, UK
LoyLap helped Lynton Railway modernize its payment system with reloadable cards and QR code accounts. Locals now tap cards or... scan phones for quick, cashless rides and get preferential pricing. The new system boosted loyalty and encouraged advance payments, improving cash flow for repairs and upgrades. Since 2019, 553 user accounts were created and 1,992 funds additions made, with an average load of £31.34. Funds added jumped 155% from Q1 to Q2, showing strong seasonal engagement.
Hospitality Case Studies and Customer Success Stories with Loylap
Hays Travel
- Travel
- Large
Sunderland, UK
LoyLap helped Hays Travel upgrade from a manual gift card system to a digital solution. The new system integrated directly... with their booking POS, making gift card sales and redemptions easy for staff. Since launch, Hays Travel processed over 12,900 gift card transactions, with an average value of £331.72 per card. Nearly 3,000 digital gift cards were sold during the holiday season, driving customer engagement and new business. Gift cards are now a strong revenue stream for the UK's largest independent travel agency.
