ClickPoint Software Overview
This is a summary of the comprehensive capabilities and benefits of ClickPoint Software based on over 1348 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ClickPoint Software, Velocify, Kixie Integrated Voice, Channels, Dialshree, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ClickPoint Software is right for your needs? Our Cuspera AI engine can evaluate how ClickPoint Software fits your specific business needs, industry, and context. Get your personalized assessment report today.
ClickPoint Software supports business activities such as:
- Lead Management
- Helpdesk Management
- Lead Scoring
- Engagement Management
- Lead Engagement
ClickPoint Software can help you with many business goals, such as Increase Sales & Revenue, Improve ROI, Scale Best Practices, Acquire Customers, Improve Digital And Social Presence, etc. It can help manage these activities if you use Phone Calls and Text SMS for these needs. As a solution, ClickPoint Software's capabilities include Recording, Templates, Alerts: Popups & Notifications, etc.
ClickPoint Software Financial Services Vertical is its biggest customer base.
Reviews
"Reduced contact time on leads from 30 minutes to less than 5, increasing agent productivity by 66%. " - Jeff Walter
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ClickPoint Software solved their Sales Engagement needs. Cuspera uses 1348 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities peers achieved using ClickPoint Software.
Use Cases
Peers recommend Lead Management , Helpdesk Management , Lead Scoring , as the business use cases that they have been most satisfied while using ClickPoint Software.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Lead Management |
4.95/5 ★ |
"...Dashboards will help management pinpoint underperforming lead sources while performance reports will show loan officer performance. ..." Lead Management Software for Mortgage Brokers |
| Helpdesk Management with Phone Calls and Text SMS |
4.93/5 ★ |
"...Being able to hire less people and make them more productive has been a huge help to our call center...." Peer review by Tony B., Director of Inside Sales |
| Lead Scoring with Phone Calls |
4.91/5 ★ |
"...Salespeople will surpass their quota by contacting 40 60% more of their leads, making 300+ phone calls a day with local presence dialing, Text SMS, inbound call tracking, web lead prioritization, and guided selling...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Lead Management |
4.95/5 ★ |
"...Dashboards will help management pinpoint underperforming lead sources while performance reports will show loan officer performance. ..." Lead Management Software for Mortgage Brokers |
|
| Helpdesk Management with Phone Calls and Text SMS |
4.93/5 ★ |
"...Being able to hire less people and make them more productive has been a huge help to our call center...." Peer review by Tony B., Director of Inside Sales |
|
| Lead Scoring with Phone Calls |
4.91/5 ★ |
"...Salespeople will surpass their quota by contacting 40 60% more of their leads, making 300+ phone calls a day with local presence dialing, Text SMS, inbound call tracking, web lead prioritization, and guided selling...." Peer review |
|
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1348 insights from peers and experts to help you assess how these ClickPoint Software use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Reduced contact time on leads from 30 minutes to less than 5, increasing agent productivity by 66%. Testimonial By Jeff Walter |
|
Since working with ClickPoint, we have increased our digital sales by approximately 75%. Testimonial By Matt Zoller |
|
Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly. Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your leads should be managed. Very simple to use and e...asy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jeff Walter Director Terminix Call Center |
Reduced contact time on leads from 30 minutes to less than 5, increasing agent productivity by 66%. Testimonial By Jeff Walter |
|
Matt Zoller Sales Director TruGreen |
Since working with ClickPoint, we have increased our digital sales by approximately 75%. Testimonial By Matt Zoller |
|
Talya Lev-Mor Co-Founder / CTO ResumeTarget |
Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly. Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your leads should be managed. Very simple to use and e...asy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Montrose TravelRead More |
|
|
Case Study Steinway & SonsRead More |
|
|
Case Study Direct Business LendingRead More |
Frequently Asked Questions(FAQ)
for ClickPoint Software
What is ClickPoint Software?
What is ClickPoint Software used for?
What are the top features of ClickPoint Software?
Who uses ClickPoint Software?
What are ClickPoint Software alternatives?
Popular Business Setting
for ClickPoint Software
Top Industries
- Financial Services
- Entertainment
- Consumer Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used ClickPoint Software to Increase sales & revenue and Improve ROI
ClickPoint Software Alternatives
Peer and Expert Opinion on Features
for ClickPoint Software
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (40) |
| Templates | Read Reviews (26) |
| Alerts: popups & Notifications | Read Reviews (24) |
| Dashboard | Read Reviews (9) |
| Personalization | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (40) |
| Templates | Read Reviews (26) |
| Alerts: popups & Notifications | Read Reviews (24) |
| Dashboard | Read Reviews (9) |
| Personalization | Read Reviews (6) |
IT and Other Capabilities
for ClickPoint Software
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (72) |
| Data Import | Read Reviews (124) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (72) |
| Data Import | Read Reviews (124) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (48) |
| 24/7 Support | Read Reviews (73) |
| Email Support | Read Reviews (10) |
| Chat Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (48) |
| 24/7 Support | Read Reviews (73) |
| Email Support | Read Reviews (10) |
| Chat Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (132) |
| Analytics | Read Reviews (22) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (132) |
| Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for ClickPoint Software
Overall Risk Meter
Top Failure Risks for ClickPoint Software
Vendor Profile Details
Company Name
ClickPoint Software
Company Website
https://www.clickpointsoftware.com/HQ Location
Employees
11-50
Financials
PRIVATE
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