Online video platform for businesses and institutes
Financial Services Case Studies and Success Stories with kPoint
CASE STUDY CITCO
KPOINT helped CITCO, the world’s largest hedge fund administrator, improve training across seven operations categories. CITCO used KPOINT to create and deliver engaging content through multiple learn...ing channels. The solution included interactive elements and fast leadership communication. CITCO saw a 200% reduction in time-to-market for learning products. Content creators saved 93 days using videos. Manual onboarding time dropped by 70%. Content discoverability increased by 50%. Subject matter experts created over 1500 content assets.
KPOINT helped India's leading NBFC boost conversions by 30%. The company faced low customer engagement and poor click-through rates. KPOINT's programmable branded player added personalization and int...eractivity. Video analytics were mapped with website analytics for better insights. The solution cut the sales cycle by 40%. Over 1 million minutes of interactive content streamed to buyers.
Computer & Network Security Case Studies and Success Stories with kPoint
CASE STUDY an IT security company
KPOINT's deep video search platform helped an IT security company. Buyers struggled to find the right content in a large video library. The solution used a low-code SDK for seamless video search on t...he website. Users could quickly find what they needed. As a result, average session duration increased by 5-7 minutes for users using deep search.
Insurance Case Studies and Success Stories with kPoint
CASE STUDY India's leading General Insurance company
KPOINT helped India's leading General Insurance company build a video knowledge base. The company faced high support costs and long wait times due to repetitive customer issues. KPOINT turned standar...d information into interactive videos. This led to 795,000 video views, over 12,000 WhatsApp interactions, and 14,000 CTA button clicks. The company saw 30% savings in support costs by closing tickets faster.
CASE STUDY India’s leading life insurance provider
KPOINT introduced an interactive, hyper-personalized video solution for a top Indian life insurance provider. The company wanted to increase policy renewals and improve customer engagement. KPOINT's ...solution sent personalized video reminders via WhatsApp, showing policy details and renewal options. Over 6.5 lakh video links were shared, leading to a potential revenue collection of ₹319 lakhs in one year. The campaign cost ₹15 lakhs and delivered high ROI, making it a game-changer for policy retention in insurance.
CASE STUDY India’s leading General Insurance company
KPOINT helped a top general insurance company in India improve new hire onboarding. The company needed to teach new employees about guidelines, culture, and policies. KPOINT provided do-it-yourself u...ser setup and interactive videos with Q&A and tracking. The solution included guided interactivity for easy access to documents. The company cut its hiring cycle by 70%, saving 93 days for content creators. Accessibility for new hires increased by 50%.
KPOINT's enterprise video platform helped an LI Company address falling policy renewal rates. The company needed to boost policyholder engagement and reduce manual agent work. They used personalized ...video messages to remind policyholders about renewals and show fund performance. This led to a 56% increase in engagement and an 8% rise in renewal rates, all without human involvement.
Internet Case Studies and Success Stories with kPoint
CASE STUDY Flipkart
KPOINT implemented video-integrated customer support automation for Flipkart. The goal was to cut down contact center calls about returns, order tracking, refunds, and tech support. The solution used... interactive videos across web, app, chatbot, email, and phone. Flipkart saw a 40% drop in repetitive calls and a 20% reduction in product returns. 30% of users chose to watch support videos in their own language.
Information Technology and Services Case Studies and Success Stories with kPoint
CASE STUDY multinational mapping technology company
KPOINT helped a multinational mapping technology company improve virtual learning for its global workforce. The company faced skill gaps, budget limits, and trouble sharing knowledge. KPOINT's soluti...on included in-video search, analytics, podcasting, and interactive features. They launched internal campaigns and workshops. The company created 303 videos, saved 7849 work hours, and delivered about 100,000 hours of self-learning. Training time for employee groups dropped by 30%.
KPOINT enabled a self service video automation solution for an IT MNC. The company faced high IT support ticket volumes and slow resolution times. KPOINT's solution let employees resolve issues faste...r without needing IT staff. This led to a 30% reduction in average ticket resolution time. The number of support tickets dropped by 20%. Support costs fell by 30%.
Other Industry Case Studies and Success Stories with kPoint
CASE STUDY Anonymous
KPOINT provided a platform to help with recruitment during the pandemic. The solution allowed live broadcasts to thousands of users and managed student communications using existing infrastructure. T...he company streamed 40,000 hours of content in one year. They saved over 60 days of executive travel. The platform reached more than 300 colleges and addressed 200,000+ students at once. The hiring cycle was reduced by 70%, down to one month.
