Kiteworks Overview

Kiteworks ensures privacy and compliance for sensitive digital communications. It offers a Private Content Network for internal and external interactions.

Use Cases

Customers recommend Sales Document Management, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Kiteworks.

Other use cases:

  • Workflow Management
  • Communication Management
  • Compliance & Governance
  • Social Media Analytics
  • Competitive Intelligence
  • Measuring Customer Satisfaction
  • Lead Analytics
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Business Priorities

Manage Risk and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kiteworks.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Grow Market Share
  • Acquire Customers
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Kiteworks Use-Cases and Business Priorities: Customer Satisfaction Data

Kiteworks works with different mediums / channels such as Mobile.

Kiteworks's features include Widgets, Dashboard, Recording, etc. and Kiteworks support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kiteworks analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It helps with collaboration and files can be shared to teammates...." Peer review by Sunny A., CEO, Computer Software

Peer review evidence (same sources as the product rating summary)

"...Good for sharing docs and docs management is well managed!..." Peer review by Hina, Information Technology and Services
"...We needed a more secure and auditable way for our teams to create, share and collaborate on content, while still ensuring that our clients proprietary material remains private and under our control...." Peer review by Ed Jorczyk, Director of IT, Bowman and Brooke LLP, Bowman and Brooke
"...See how easy it is for users to securely share OneDrive content with third parties, with complete administrative governance over the process. ..." Accellion Enterprise Content Firewall

Kiteworks, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, Digital Pigeon, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kiteworks

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Kiteworks is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Kiteworks Customer wins, Customer success stories, Case studies

How efficiently Does Kiteworks manage your Sales Document Management?

What solutions does Kiteworks provide for Collaboration?

What Are the key features of Kiteworks for Content Management?

Why is Kiteworks the best choice for Workflow Management?

Why is Kiteworks the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Kiteworks solved their Data Management Platform needs. Cuspera uses 2259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

 

WAMNET Japan - Secure Data Transfer - Medium

Kiteworks Acquires WAMNET Japan, Expands Control Plane

Tokyo, Japan

Kiteworks has acquired WAMNET Japan, marking its first direct presence in Japan's enterprise security market. This acquisition brings over 500 enterprise customers and extends Kiteworks' control plan...e for secure data exchange into Japan. WAMNET's existing products will continue to be supported, with customers gaining access to Kiteworks' advanced security and compliance features.

Read on →

The Linde Group - Manufacturing - Very Large

Kiteworks integrates with SAP to help The Linde Group automate billing and proof of delivery processes. The company improved successful POD distribution from under 70% to over 99%. Kiteworks enables ...secure, on-demand access to invoices and delivery documents for customers. This reduces paper billing, speeds up revenue recognition, and streamlines customer service. Linde now delivers large, confidential documents quickly and securely, enhancing customer satisfaction and operational efficiency.

NYC Health + Hospitals - Hospital & Health Care - Very Large

Accellion kiteworks helped NYC Health + Hospitals securely share patient health information (PHI) across 70+ locations. The Outlook plug-in and ECM connectors made it easy for 55,000 users to send fi...les from Box and Google Drive directly from Outlook. The solution improved collaboration, business communications, and workflow efficiency. HIPAA compliance and seamless integration protected sensitive data without disrupting daily operations. Senior leaders praised the rapid adoption and enhanced agility for staff.

Abbotsford Police Department - Government Administration - Medium

Kiteworks helped Abbotsford Police Department replace FTP and risky USBs with a secure, on-premise content collaboration platform. The department needed an easy way to share large files, like video e...vidence, without burdening IT. Kiteworks enabled instant, secure sharing of investigative files, improved board collaboration, and reduced IT workload. Staff now upload evidence directly, saving time and boosting productivity. User feedback has been unanimously positive, making kiteworks essential for police operations.

APAC Utility Provider - Utilities

Kiteworks SFTP helped APAC Utility Provider modernize secure file transfers. The company faced slow updates, poor visibility, and manual SFTP management. Kiteworks gave them centralized control, self...-service for business units, and strong security. The solution improved efficiency, security, and customer satisfaction. The utility now has a reliable, scalable, and cost-effective SFTP platform.

Internationally Recognized Law Firm - Legal Services

Kiteworks helped a large international law firm work more efficiently and securely. Before Kiteworks, the firm struggled with email file size limits and slow, risky file transfers. After adopting Kit...eworks, staff could send any file type or size, up to 16 terabytes, directly from Microsoft Outlook. This saved time, cut costs on printing and shipping, and reduced IT support needs. The firm now protects sensitive legal documents and serves clients faster and more securely.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Kiteworks

What is Kiteworks?

Kiteworks is a Collaboration Software. It is a secure file-sharing and collaboration solution that enables internal and external sharing of content.

It enables businesses to efficiently control the risk associated with sending, sharing, receiving, and storing sensitive material. Sensitive content entering, leaving, and being tracked by the platform is unified, tracked, controlled, and secured, greatly enhancing risk management and guaranteeing regulatory compliance on all conversations involving sensitive content.

The Kiteworks platform offers CISOs the security and governance required to safeguard their companies, reduce risk, and comply with stringent legal requirements including FISMA, GLBA, GDPR, HIPAA, and NIST 800-171.

What is Kiteworks used for?

Kiteworks is a Data Management Platform Software mainly used by its customers to Manage Risk and Scale Best Practices by Sales Document Management, Collaboration and Content Management .

What are the top features of Kiteworks?

Widgets, Dashboard and Recording are some of the top features of Kiteworks.

Who uses Kiteworks?

Kiteworks is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Kiteworks alternatives?

Where is Kiteworks located?

Kiteworks is headquartered at 1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US.
lightning

Peers used Kiteworks for sales document management and collaboration

Kiteworks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5

Read Reviews (3)
Custom Reports

4.61/5

Read Reviews (101)
Analytics

4.51/5

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5

Read Reviews (3)
Custom Reports

4.61/5

Read Reviews (101)
Analytics

4.51/5

Read Reviews (24)

Software Failure Risk Guidance

?

for Kiteworks

Overall Risk Meter

Low Medium High

Top Failure Risks for Kiteworks

Kiteworks USA, LLC News

Partnership

Kiteworks and Reco Partner to Strengthen AI Agent Visibility and Data ...

Kiteworks and Reco have formed a strategic partnership to enhance AI agent visibility and data governance. This collaboration integrates Reco’s risk intelligence with Kiteworks’ control plane, offering enterprises a unified approach to manage AI agent risks. The partnership aims to address the governance challenges posed by rapid AI adoption, ensuring comprehensive data governance and compliance for joint customers.

M&A

Kiteworks expands into Japan with WAMNET acquisition

Kiteworks has acquired WAMNET Japan K.K., marking its entry into the Japanese market and adding over 500 enterprise customers. This acquisition strengthens Kiteworks' presence in a region with stringent data sovereignty and privacy regulations. WAMNET's existing products will continue, while Kiteworks plans to integrate its broader platform, including AI governance tools, to expand its offerings.

Product

Kiteworks Closes the AI Governance Gap With New Innovators in AI

Kiteworks announced the Innovators in AI Program, offering a rapid AI data governance solution with the Kiteworks Secure MCP Server, policy controls, and audit capabilities. This program helps organizations manage AI data risks and compliance efficiently. It includes features like attribute-based access control and real-time audit logs, designed to support enterprises in maintaining compliance as they scale AI deployments.

Partnership

Kiteworks and A-LIGN Partner on CMMC Level 2

Kiteworks and A-LIGN have partnered to enhance data security and compliance services for Defense Industrial Base organizations, focusing on CMMC Level 2 assessments. This collaboration provides a new compliance-services opportunity for MSPs and MSSPs, with Kiteworks offering a platform that centralizes sensitive information governance and A-LIGN providing independent assessments.

Kiteworks USA, LLC Profile

Company Name

Kiteworks USA, LLC

Company Website

https://www.kiteworks.com/

HQ Location

1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US

Employees

101-250

Social

Financials

SERIES C