Kiteworks Overview

Kiteworks ensures privacy and compliance for sensitive digital communications. It offers a Private Content Network for internal and external interactions.

Use Cases

Customers recommend Sales Document Management, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Kiteworks.

Other use cases:

  • Workflow Management
  • Communication Management
  • Compliance & Governance
  • Social Media Analytics
  • Competitive Intelligence
  • Measuring Customer Satisfaction
  • Lead Analytics
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Business Priorities

Manage Risk and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kiteworks.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Grow Market Share
  • Acquire Customers
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Kiteworks Use-Cases and Business Priorities: Customer Satisfaction Data

Kiteworks works with different mediums / channels such as Mobile.

Kiteworks's features include Widgets, Dashboard, Recording, etc. and Kiteworks support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kiteworks analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It has been working well and collaboration seems good...." Peer review by Pankaj, ITG

Peer review evidence (same sources as the product rating summary)

"...Now, our staff does not think twice about how to share documents...." Peer review by Noman Ahmed, IT Infrastructure Specialist, Halsall, Halsall
"...Collaborate Securely on Confidential Information...." Secure Boardroom Communications
"...The Accellion enterprise content firewall protects the IP, PII, PHI, and other sensitive content that companies share everyday with... ..." Press & Media

Kiteworks, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, Digital Pigeon, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kiteworks

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Kiteworks is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Kiteworks Customer wins, Customer success stories, Case studies

How does Kiteworks facilitate Sales Document Management?

What makes Kiteworks ideal for Collaboration?

What makes Kiteworks ideal for Content Management?

How can Kiteworks optimize your Workflow Management Workflow?

How can Kiteworks optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Kiteworks solved their Data Management Platform needs. Cuspera uses 2259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

The Linde Group - Manufacturing - Very Large

Kiteworks integrates with SAP to help The Linde Group automate billing and proof of delivery processes. The company improved successful POD distribution from under 70% to over 99%. Kiteworks enables ...secure, on-demand access to invoices and delivery documents for customers. This reduces paper billing, speeds up revenue recognition, and streamlines customer service. Linde now delivers large, confidential documents quickly and securely, enhancing customer satisfaction and operational efficiency.

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NYC Health + Hospitals - Hospital & Health Care - Very Large

Accellion kiteworks helped NYC Health + Hospitals securely share patient health information (PHI) across 70+ locations. The Outlook plug-in and ECM connectors made it easy for 55,000 users to send fi...les from Box and Google Drive directly from Outlook. The solution improved collaboration, business communications, and workflow efficiency. HIPAA compliance and seamless integration protected sensitive data without disrupting daily operations. Senior leaders praised the rapid adoption and enhanced agility for staff.

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Abbotsford Police Department - Government Administration - Medium

Kiteworks helped Abbotsford Police Department replace FTP and risky USBs with a secure, on-premise content collaboration platform. The department needed an easy way to share large files, like video e...vidence, without burdening IT. Kiteworks enabled instant, secure sharing of investigative files, improved board collaboration, and reduced IT workload. Staff now upload evidence directly, saving time and boosting productivity. User feedback has been unanimously positive, making kiteworks essential for police operations.

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APAC Utility Provider - Utilities

Kiteworks SFTP helped APAC Utility Provider modernize secure file transfers. The company faced slow updates, poor visibility, and manual SFTP management. Kiteworks gave them centralized control, self...-service for business units, and strong security. The solution improved efficiency, security, and customer satisfaction. The utility now has a reliable, scalable, and cost-effective SFTP platform.

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Internationally Recognized Law Firm - Legal Services

Kiteworks helped a large international law firm work more efficiently and securely. Before Kiteworks, the firm struggled with email file size limits and slow, risky file transfers. After adopting Kit...eworks, staff could send any file type or size, up to 16 terabytes, directly from Microsoft Outlook. This saved time, cut costs on printing and shipping, and reduced IT support needs. The firm now protects sensitive legal documents and serves clients faster and more securely.

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Mandiant - Computer & Network Security

Kiteworks helps Mandiant share sensitive files securely across the company. Mandiant needed a single, secure way to send and store important data. They chose Kiteworks for its strong security, easy u...se, and good support. Many teams at Mandiant use Kiteworks, including finance, legal, sales, and customer support. The platform is reliable and works smoothly, making it a key tool for daily business.

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Frequently Asked Questions(FAQ)

for Kiteworks

What is Kiteworks?

Kiteworks is a Collaboration Software. It is a secure file-sharing and collaboration solution that enables internal and external sharing of content.

It enables businesses to efficiently control the risk associated with sending, sharing, receiving, and storing sensitive material. Sensitive content entering, leaving, and being tracked by the platform is unified, tracked, controlled, and secured, greatly enhancing risk management and guaranteeing regulatory compliance on all conversations involving sensitive content.

The Kiteworks platform offers CISOs the security and governance required to safeguard their companies, reduce risk, and comply with stringent legal requirements including FISMA, GLBA, GDPR, HIPAA, and NIST 800-171.

What is Kiteworks used for?

Kiteworks is a Data Management Platform Software mainly used by its customers to Manage Risk and Scale Best Practices by Sales Document Management, Collaboration and Content Management .

What are the top features of Kiteworks?

Widgets, Dashboard and Recording are some of the top features of Kiteworks.

Who uses Kiteworks?

Kiteworks is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Kiteworks alternatives?

Where is Kiteworks located?

Kiteworks is headquartered at 1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US.
lightning

Peers used Kiteworks for sales document management and collaboration

Kiteworks Competitors

Kiteworks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)

Kiteworks Integrations

Kiteworks integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.47/5 ★

Read Reviews (156)
Data Export

4.45/5 ★

Read Reviews (95)

MongoDB

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

iManage Records Manager

3.8 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Ping Identity

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Kiteworks

Overall Risk Meter

Low Medium High

Top Failure Risks for Kiteworks

Kiteworks USA, LLC News

Product

Kiteworks Brings Zero-Trust AI Governance to Banking Data

Kiteworks introduces zero-trust AI governance solutions tailored for banking data, enhancing security and compliance. This development aims to protect sensitive financial information by leveraging AI to enforce strict access controls and data privacy measures.

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Partnership

Kiteworks and Kasm Announce Technology Alliance to Advance Secure Collaboration

Kiteworks and Kasm have formed a technology alliance to enhance secure collaboration. This partnership combines Kiteworks' governed data exchange platform with Kasm's zero-trust containerized workspaces. The collaboration aims to provide a defense-in-depth approach to secure data interactions, addressing challenges like data governance and compliance in AI-driven environments. The alliance is available globally for enterprises and government agencies.

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Partnership

Kiteworks & Concentric AI Announce Strategic Partnership to Deliver Comprehensive Data Security Governance & Enforcement

Kiteworks and Concentric AI have formed a strategic partnership to enhance data security governance and enforcement. This collaboration integrates Kiteworks' automated policy enforcement with Concentric AI's data discovery and classification capabilities, enabling comprehensive protection of sensitive data. The partnership targets regulated sectors and supports compliance with frameworks like HIPAA and GDPR, ensuring secure external data collaboration.

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Executive

Kiteworks Launches Open Source Program Office and Appoints David Walter as Vice President

Kiteworks has launched an Open Source Program Office (OSPO) and appointed David Walter as vice president to oversee governance and community development for ownCloud. The OSPO aims to enhance open-source activities under the ownCloud brand, emphasizing transparency, community engagement, and sustainable open-source development. This initiative reflects Kiteworks' commitment to open-source collaboration and secure data exchange.

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Kiteworks USA, LLC Profile

Company Name

Kiteworks USA, LLC

Company Website

https://www.kiteworks.com/

HQ Location

1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES C