Kiteworks Overview

Kiteworks ensures privacy and compliance for sensitive digital communications. It offers a Private Content Network for internal and external interactions.

Use Cases

Customers recommend Sales Document Management, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Kiteworks.

Other use cases:

  • Workflow Management
  • Communication Management
  • Compliance & Governance
  • Social Media Analytics
  • Competitive Intelligence
  • Measuring Customer Satisfaction
  • Lead Analytics
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Business Priorities

Manage Risk and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kiteworks.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Grow Market Share
  • Acquire Customers
  • Improve Stakeholder Relations
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Kiteworks Use-Cases and Business Priorities: Customer Satisfaction Data

Kiteworks works with different mediums / channels such as Mobile.

Kiteworks's features include Widgets, Dashboard, Recording, etc. and Kiteworks support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kiteworks analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Using Accellion s native mobile apps, our teams really appreciate being able to securely collaborate on contracts and engineering plans with internal and external business partners...." Peer review by Jason Otani, Director, IT Infrastructure, Curtiss-Wright Corporation, Curtiss-Wright Corporation

Kiteworks, Tubular, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kiteworks

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Kiteworks is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Kiteworks Customer wins, Customer success stories, Case studies

What Are the key features of Kiteworks for Sales Document Management?

How can Kiteworks optimize your Collaboration Workflow?

What benefits does Kiteworks offer for Content Management?

How can Kiteworks enhance your Workflow Management process?

What solutions does Kiteworks provide for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Kiteworks solved their Data Management Platform needs. Cuspera uses 2259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

APAC Utility Provider - Utilities

Kiteworks SFTP helped APAC Utility Provider modernize secure file transfers. The company faced slow updates, poor visibility, and manual SFTP management. Kiteworks gave them centralized control, self...-service for business units, and strong security. The solution improved efficiency, security, and customer satisfaction. The utility now has a reliable, scalable, and cost-effective SFTP platform.

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Internationally Recognized Law Firm - Legal Services

Kiteworks helped a large international law firm work more efficiently and securely. Before Kiteworks, the firm struggled with email file size limits and slow, risky file transfers. After adopting Kit...eworks, staff could send any file type or size, up to 16 terabytes, directly from Microsoft Outlook. This saved time, cut costs on printing and shipping, and reduced IT support needs. The firm now protects sensitive legal documents and serves clients faster and more securely.

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Kiteworks - Information Technology And Services

Kiteworks used its own platform to improve customer support operations. The support team previously spent up to two hours daily on manual folder setup and file monitoring for customer log files. By i...ntegrating Kiteworks with Salesforce, support engineers enabled customers to upload sensitive logs directly into Salesforce, saving time and reducing storage costs. The new process streamlined support, improved data privacy, and allowed compliance teams to track log handling. Frank Balonis, CISO and SVP of Operations, highlighted the efficiency and governance benefits of this integration.

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Kiteworks - Financial Services

Kiteworks used a solution for finance. The case study highlights how the product helped Kiteworks in the financial services sector. The content does not provide specific challenges, solutions, or res...ults. No quantifiable metrics are mentioned. The focus is on the use of the product in finance.

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Kiteworks - Information Technology And Services

Kiteworks uses its own Private Content Network to protect sensitive data and ensure compliance. The legal team shares compliance documents securely with customers using encrypted folders and secure e...mail. The finance team sends invoices and shares financial documents with tax advisors through secure shared folders. These workflows improve security, visibility, and efficiency. Employees trust Kiteworks for daily operations and regulatory compliance.

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Kiteworks Fulfillment department - Information Technology And Services

Kiteworks uses its own platform to protect licenses, invoices, and sensitive customer information. Before using Kiteworks, the fulfillment team sent licenses by email, which took about 20 minutes per... order. After integrating Kiteworks with their AOPS system, sending licenses became faster and more secure. Now, the process takes only a minute or two. The team can ship orders, invoice, and receive payment much faster. Sensitive data is shared securely with customers.

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Frequently Asked Questions(FAQ)

for Kiteworks

What is Kiteworks?

Kiteworks is a Collaboration Software. It is a secure file-sharing and collaboration solution that enables internal and external sharing of content.

It enables businesses to efficiently control the risk associated with sending, sharing, receiving, and storing sensitive material. Sensitive content entering, leaving, and being tracked by the platform is unified, tracked, controlled, and secured, greatly enhancing risk management and guaranteeing regulatory compliance on all conversations involving sensitive content.

The Kiteworks platform offers CISOs the security and governance required to safeguard their companies, reduce risk, and comply with stringent legal requirements including FISMA, GLBA, GDPR, HIPAA, and NIST 800-171.

What is Kiteworks used for?

Kiteworks is a Data Management Platform Software mainly used by its customers to Manage Risk and Scale Best Practices by Sales Document Management, Collaboration and Content Management .

What are the top features of Kiteworks?

Widgets, Dashboard and Recording are some of the top features of Kiteworks.

Who uses Kiteworks?

Kiteworks is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Kiteworks alternatives?

Tubular, Intelligencebank DAM, Responsive (Formerly RFPIO) and Hyland Governance are popular alternatives for Kiteworks.

Where is Kiteworks located?

Kiteworks is headquartered at 1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US.
lightning

Peers used Kiteworks for sales document management and collaboration

Kiteworks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for Kiteworks

Overall Risk Meter

Low Medium High

Top Failure Risks for Kiteworks

Kiteworks USA, LLC News

Partnership

Kiteworks and Aqaio GmbH Announce Partnership to Strengthen Private Data Exchange in DACH Region

Kiteworks has partnered with Aqaio GmbH to enhance private data exchange solutions in the DACH region. This collaboration will distribute Kiteworks' Private Data Network, ensuring data sovereignty compliance for enterprises in Germany, Austria, and Switzerland. Aqaio will leverage its network to provide secure file sharing, email, and managed file transfer solutions, addressing the growing demand for data protection and cybersecurity.

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M&A

Kiteworks Makes Bold Moves Joining Forces With Two German Leaders in Its Space

Kiteworks has announced definitive agreements to merge with DRACOON and ownCloud, enhancing its presence in the DACH market. This merger aims to expand Kiteworks' capabilities in secure and compliant file sharing, leveraging DRACOON and ownCloud's expertise. The collaboration will enhance data governance and compliance, offering expanded security features to customers across various industries.

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M&A

Kiteworks Maytech Acquisition Reaffirms Commitment to UK Market

Kiteworks has acquired Maytech to strengthen its position in the UK market and enhance its managed file transfer capabilities. This acquisition combines the technological strengths of both companies, offering Maytech customers access to Kiteworks' advanced security and compliance features. The move aims to accelerate innovation and provide seamless support, reinforcing Kiteworks' leadership in secure content communications.

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Partnership

Kiteworks and Climb Channel Solutions Strengthen Partnership to Boost Sensitive Content Communications in the UK

Kiteworks and Climb Channel Solutions have strengthened their strategic partnership to enhance sensitive content communications in the UK. This collaboration aims to help UK businesses meet stringent data security and compliance requirements using Kiteworks' Private Content Network, which is crucial for industries with sensitive data. The partnership leverages Climb's extensive network to deliver advanced security and governance features.

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Kiteworks USA, LLC Profile

Company Name

Kiteworks USA, LLC

Company Website

https://www.kiteworks.com/

HQ Location

1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US

Employees

101-250

Social

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Financials

SERIES C