Kiteworks Overview

Kiteworks ensures privacy and compliance for sensitive digital communications. It offers a Private Content Network for internal and external interactions.

Use Cases

Customers recommend Sales Document Management, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Kiteworks.

Other use cases:

  • Workflow Management
  • Communication Management
  • Compliance & Governance
  • Social Media Analytics
  • Competitive Intelligence
  • Measuring Customer Satisfaction
  • Lead Analytics
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Business Priorities

Manage Risk and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kiteworks.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Grow Market Share
  • Acquire Customers
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Kiteworks Use-Cases and Business Priorities: Customer Satisfaction Data

Kiteworks works with different mediums / channels such as Mobile.

Kiteworks's features include Widgets, Dashboard, Recording, etc. and Kiteworks support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kiteworks analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It keeps us notified for changes made my other collaborators on the files...." Peer review by Matt K., CEO, Computer Software

Peer review evidence (same sources as the product rating summary)

"...Database management, organization of corporate documents, network shared folders, cloud hosting...." Peer review by Eudis G, Enginner
"...It keeps us notified for changes made my other collaborators on the files...." Peer review by Matt K., CEO, Computer Software
"...Share Google content through secure, governed email and web folders...." Google Drive Sharing

Kiteworks, Tubular, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kiteworks

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Kiteworks is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Kiteworks Customer wins, Customer success stories, Case studies

What Are the key features of Kiteworks for Sales Document Management?

What Are the key features of Kiteworks for Collaboration?

How can Kiteworks enhance your Content Management process?

How does Kiteworks address your Workflow Management Challenges?

Why is Kiteworks the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Kiteworks solved their Data Management Platform needs. Cuspera uses 2259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

The Linde Group - Manufacturing - Very Large

Kiteworks integrates with SAP to help The Linde Group automate billing and proof of delivery processes. The company improved successful POD distribution from under 70% to over 99%. Kiteworks enables ...secure, on-demand access to invoices and delivery documents for customers. This reduces paper billing, speeds up revenue recognition, and streamlines customer service. Linde now delivers large, confidential documents quickly and securely, enhancing customer satisfaction and operational efficiency.

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NYC Health + Hospitals - Hospital & Health Care - Very Large

Accellion kiteworks helped NYC Health + Hospitals securely share patient health information (PHI) across 70+ locations. The Outlook plug-in and ECM connectors made it easy for 55,000 users to send fi...les from Box and Google Drive directly from Outlook. The solution improved collaboration, business communications, and workflow efficiency. HIPAA compliance and seamless integration protected sensitive data without disrupting daily operations. Senior leaders praised the rapid adoption and enhanced agility for staff.

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Abbotsford Police Department - Government Administration - Medium

Kiteworks helped Abbotsford Police Department replace FTP and risky USBs with a secure, on-premise content collaboration platform. The department needed an easy way to share large files, like video e...vidence, without burdening IT. Kiteworks enabled instant, secure sharing of investigative files, improved board collaboration, and reduced IT workload. Staff now upload evidence directly, saving time and boosting productivity. User feedback has been unanimously positive, making kiteworks essential for police operations.

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APAC Utility Provider - Utilities

Kiteworks SFTP helped APAC Utility Provider modernize secure file transfers. The company faced slow updates, poor visibility, and manual SFTP management. Kiteworks gave them centralized control, self...-service for business units, and strong security. The solution improved efficiency, security, and customer satisfaction. The utility now has a reliable, scalable, and cost-effective SFTP platform.

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Internationally Recognized Law Firm - Legal Services

Kiteworks helped a large international law firm work more efficiently and securely. Before Kiteworks, the firm struggled with email file size limits and slow, risky file transfers. After adopting Kit...eworks, staff could send any file type or size, up to 16 terabytes, directly from Microsoft Outlook. This saved time, cut costs on printing and shipping, and reduced IT support needs. The firm now protects sensitive legal documents and serves clients faster and more securely.

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Mandiant - Computer & Network Security

Kiteworks helps Mandiant share sensitive files securely across the company. Mandiant needed a single, secure way to send and store important data. They chose Kiteworks for its strong security, easy u...se, and good support. Many teams at Mandiant use Kiteworks, including finance, legal, sales, and customer support. The platform is reliable and works smoothly, making it a key tool for daily business.

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Kiteworks

What is Kiteworks?

Kiteworks is a Collaboration Software. It is a secure file-sharing and collaboration solution that enables internal and external sharing of content.

It enables businesses to efficiently control the risk associated with sending, sharing, receiving, and storing sensitive material. Sensitive content entering, leaving, and being tracked by the platform is unified, tracked, controlled, and secured, greatly enhancing risk management and guaranteeing regulatory compliance on all conversations involving sensitive content.

The Kiteworks platform offers CISOs the security and governance required to safeguard their companies, reduce risk, and comply with stringent legal requirements including FISMA, GLBA, GDPR, HIPAA, and NIST 800-171.

What is Kiteworks used for?

Kiteworks is a Data Management Platform Software mainly used by its customers to Manage Risk and Scale Best Practices by Sales Document Management, Collaboration and Content Management .

What are the top features of Kiteworks?

Widgets, Dashboard and Recording are some of the top features of Kiteworks.

Who uses Kiteworks?

Kiteworks is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Kiteworks alternatives?

Tubular, Intelligencebank DAM, Responsive (Formerly RFPIO) and Hyland Governance are popular alternatives for Kiteworks.

Where is Kiteworks located?

Kiteworks is headquartered at 1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US.
lightning

Peers used Kiteworks for sales document management and collaboration

Kiteworks Competitors

Kiteworks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)

Kiteworks Integrations

Kiteworks integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.47/5 ★

Read Reviews (156)
Data Export

4.45/5 ★

Read Reviews (95)

Ping Identity

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

iManage Records Manager

3.8 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

MongoDB

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Kiteworks

Overall Risk Meter

Low Medium High

Top Failure Risks for Kiteworks

Kiteworks USA, LLC News

Product

Kiteworks Shows Innovative Agentic AI Technology at AI Governance World Las Vegas

Kiteworks showcased its innovative agentic AI technology at the AI Governance World Conference in Las Vegas. The company emphasized the importance of governing data in motion to mitigate risks associated with AI agents. Presentations highlighted the need for comprehensive governance over sensitive data as AI systems gain broader access.

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Product

Kiteworks Launches Agent and Human Error Prevention (AHEP)

Kiteworks has launched the Agent and Human Error Prevention (AHEP) module, extending its Data Policy Engine to prevent misdirected emails. AHEP analyzes recipient details and flags potential errors before sending, enhancing data security and compliance. It integrates with Kiteworks' existing platform, supporting the Web App and Outlook Classic, and is designed to meet regulatory requirements without external data transmission.

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Product

Kiteworks AHEP Targets Human Error in Outbound Email

Kiteworks has launched Agent and Human Error Prevention (AHEP), a new capability within its Data Policy Engine to prevent accidental data leaks via email. AHEP analyzes email activity to warn users of potential risks, addressing issues traditional data loss prevention tools may miss. This integration enhances Kiteworks' data governance platform, supporting compliance with frameworks like ITAR and FedRAMP.

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M&A

Kiteworks Acquires WAMNET Japan, Expanding Secure Data Exchange Control Plane Into Japan’s Enterprise Market

Kiteworks has acquired WAMNET Japan, expanding its secure data exchange capabilities into the Japanese enterprise market. This acquisition adds over 500 enterprise customers and enhances Kiteworks' platform with features like the Data Policy Engine and AI governance. WAMNET Japan's products will continue to be supported, with a migration path to Kiteworks' platform, ensuring data sovereignty and compliance.

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Kiteworks USA, LLC Profile

Company Name

Kiteworks USA, LLC

Company Website

https://www.kiteworks.com/

HQ Location

1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US

Employees

101-250

Social

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Financials

SERIES C