Kiteworks: Use-Cases, Insights and Reviews | 2026 Cuspera

Kiteworks has advised its customers to temporarily shut down its file-transfer and secure-communications platform due to a credible threat of a possible attack. The company is working with U.S. feder...al authorities to investigate the threat, which is described as precautionary. No evidence of system compromise has been found, but a potential zero-day vulnerability is suspected.
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Kiteworks integrates with SAP to help The Linde Group automate billing and proof of delivery processes. The company improved successful POD distribution from under 70% to over 99%. Kiteworks enables ...secure, on-demand access to invoices and delivery documents for customers. This reduces paper billing, speeds up revenue recognition, and streamlines customer service. Linde now delivers large, confidential documents quickly and securely, enhancing customer satisfaction and operational efficiency.
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Accellion kiteworks helped NYC Health + Hospitals securely share patient health information (PHI) across 70+ locations. The Outlook plug-in and ECM connectors made it easy for 55,000 users to send fi...les from Box and Google Drive directly from Outlook. The solution improved collaboration, business communications, and workflow efficiency. HIPAA compliance and seamless integration protected sensitive data without disrupting daily operations. Senior leaders praised the rapid adoption and enhanced agility for staff.
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Kiteworks helped Abbotsford Police Department replace FTP and risky USBs with a secure, on-premise content collaboration platform. The department needed an easy way to share large files, like video e...vidence, without burdening IT. Kiteworks enabled instant, secure sharing of investigative files, improved board collaboration, and reduced IT workload. Staff now upload evidence directly, saving time and boosting productivity. User feedback has been unanimously positive, making kiteworks essential for police operations.
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Kiteworks SFTP helped APAC Utility Provider modernize secure file transfers. The company faced slow updates, poor visibility, and manual SFTP management. Kiteworks gave them centralized control, self...-service for business units, and strong security. The solution improved efficiency, security, and customer satisfaction. The utility now has a reliable, scalable, and cost-effective SFTP platform.
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Kiteworks helped a large international law firm work more efficiently and securely. Before Kiteworks, the firm struggled with email file size limits and slow, risky file transfers. After adopting Kit...eworks, staff could send any file type or size, up to 16 terabytes, directly from Microsoft Outlook. This saved time, cut costs on printing and shipping, and reduced IT support needs. The firm now protects sensitive legal documents and serves clients faster and more securely.
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