Kissflow Cloud Platform: Use-Cases, Insights and Reviews | 2025 Cuspera

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Cloud Workflow Management Software - Kissflow

Kissflow Cloud Platform Overview

Kissflow's AI-powered low-code platform is tailored for IT professionals and business leaders seeking to create custom applications and automate workflows without extensive coding knowledge. This platform supports diverse user personas, enabling teams to transform ideas into functional apps swiftly. Notably, it facilitates seamless workflow automation, enhancing operational efficiency across enterprises. Kissflow's case management capabilities expedite task completion, as exemplified by Puma Energy's digital transformation journey. This platform empowers users to innovate and streamline processes, making it a valuable tool for businesses aiming to accelerate their digital initiatives.

Use Cases

Customers recommend Customer Case Management, Sending & Publishing Communications, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Kissflow Cloud Platform.

Other use cases:

Playbook Creation
Proposal & Quote Management
Workflow Management
Helpdesk Management

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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kissflow Cloud Platform.

Other priorities:

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Kissflow Cloud Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Kissflow Cloud Platform works with different mediums / channels such as E-Mail.

Kissflow simplifies enterprise-wide digital transformation with its no-code and low-code platforms. Users experience powerful tools for application development and workflow management.

Comprehensive Insights on Kissflow Cloud Platform Use Cases

Why is Kissflow Cloud Platform the best choice for Customer Case Management?

Case Studies

Utilities

CASE STUDY Lima Cargo City

Lima Cargo City had problems with manual processes. Employees used emails and spreadsheets, which made it hard to track information. They had issues with duplicate data and slow communication. After ...using Kissflow, they could track all processes in real time. Communication with customers and suppliers improved. Kissflow helped them automate and manage all their processes easily.

Automotive

CASE STUDY Lumen

Lumen is an automotive manufacturer from Australia. They had problems with manual processes and a hard-to-use legacy system. Data was spread out and not easy to access. Lumen chose Kissflow to automa...te their forms and processes. The setup was easy and users liked the new system. They could connect data between processes without repeating work.

CASE STUDY Nika Solutions

Nika Solutions had problems with manual data entry. Their admins spent a lot of time updating information by hand. This made it hard to get real-time data and led to errors and missing data. Informat...ion was scattered in thousands of emails, making teamwork difficult. With Kissflow, Nika Solutions automated their workflows. They saw an 85% reduction in administrative overhead and expense activities. They saved over 150 hours per month in processing requests. They also reduced process development time by 70%.

Construction

CASE STUDY RENU Contracting and Restoration

RENU Contracting and Restoration had problems with manual processes. IT staff spent many hours setting up email accounts and tracking issues in spreadsheets. This made it hard to manage and track com...plex processes. They used Kissflow to organize business processes into steps that are easy to track. Now, tasks move from start to finish without getting stuck or skipped.

Manufacturing

CASE STUDY CarParts

CarParts used to handle all procurement tasks manually. This process was slow and confusing. They had trouble tracking purchases and faced many requests, causing delays and stress for the team. CarPa...rts wanted to automate procurement and make it easier. They used Kissflow Procurement Cloud to automate their process and improve control over spending. They also added supplier onboarding and contract management.

CASE STUDY Melmark

Melmark used spreadsheets and paper for all their procurement. This made the process slow and hard to manage. They had trouble tracking purchases and had little visibility into what was bought. Melma...rk switched to a digital procurement platform from Kissflow. The new system was easy to use and flexible. Staff found it much easier to track and manage purchases.