Kissflow Overview

Kissflow's AI-powered low-code platform is tailored for IT professionals and business leaders seeking to create custom applications and automate workflows without extensive coding knowledge. This platform supports diverse user personas, enabling teams to transform ideas into functional apps swiftly. Notably, it facilitates seamless workflow automation, enhancing operational efficiency across enterprises. Kissflow's case management capabilities expedite task completion, as exemplified by Puma Energy's digital transformation journey. This platform empowers users to innovate and streamline processes, making it a valuable tool for businesses aiming to accelerate their digital initiatives.

Use Cases

Customers recommend Customer Case Management, Sending & Publishing Communications, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Kissflow.

Other use cases:

  • Playbook Creation
  • Proposal & Quote Management
  • Workflow Management
  • Helpdesk Management
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kissflow.

Other priorities:

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Kissflow Use-Cases and Business Priorities: Customer Satisfaction Data

Kissflow works with different mediums / channels such as E-Mail.

Kissflow simplifies enterprise-wide digital transformation with its no-code and low-code platforms. Users experience powerful tools for application development and workflow management.

Comprehensive Insights on Kissflow Use Cases

What makes Kissflow ideal for Customer Case Management?

Case Studies

Telecommunications

CASE STUDY Vietnamobile

Kissflow Work Platform helped Vietnamobile automate manual processes. The company had trouble managing data with paper forms and Excel. Kissflow made it easy to track and update information. Employee...s now know who is responsible for each process. Vietnamobile saved a lot of money by using Kissflow.

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Real Estate

CASE STUDY Landmark Properties

Kissflow helped Landmark Properties automate their marketing request process. The marketing team struggled with manual tracking and could not see the status of requests. Kissflow’s low-code platform ...let them manage and track creative requests easily. This improved efficiency and let the team complete more requests. The team no longer felt overwhelmed by manual work.

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Non-Profit Organization Management

CASE STUDY YMCA of Metropolitan Chicago

Kissflow helped the YMCA of Metropolitan Chicago manage facility rentals and approvals. Before Kissflow, the YMCA struggled to track data and approvals using a competitor tool. They also had trouble ...integrating with core applications and burned budgets on inefficient processes. With Kissflow, they built easy-to-use workflows and improved process management. The YMCA found Kissflow simple and effective for their needs.

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Manufacturing

CASE STUDY Olympus

Kissflow helped Olympus modernize its operations. Olympus struggled with an old workflow tool that was hard to use and needed IT for every change. Kissflow made it easy for Olympus to build and chang...e workflows fast. The support team was very helpful. Olympus could now link databases to spreadsheets and update processes without IT help.

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Retail

CASE STUDY CaratLane

Kissflow Work Platform helped CaratLane fix their post-order process. CaratLane had no developer support and struggled with messy workflows and poor accountability. Kissflow's no-code platform let th...em build a custom solution fast. Ajith Singh, AVP of product management, said he designed, tested, and launched it in a week. The platform is simple and intuitive, so anyone can use it.

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CASE STUDY Vibrant Emotional Health

Kissflow helped Vibrant Emotional Health fix slow manual approval processes. Before, leaders had to be in the office to approve purchases, causing delays. The old system lacked reporting and made dat...a hard to find. DocuSign was too expensive to expand. With Kissflow, filling forms is fast and easy. Approvals are now quicker and less costly. Staff can get things done from anywhere.

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Kissflow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.49/5 ★

Read Reviews (5)
Analytics

2.93/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.49/5 ★

Read Reviews (5)
Analytics

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Kissflow

Top Failure Risks for Kissflow

Kissflow Inc News

Awards

Kissflow recognized as sample vendor for No-Code Platforms in 2025 Gartner Hype Cycle for Enterprise Process Automation

Kissflow has been recognized as a sample vendor in the 2025 Gartner Hype Cycle for Enterprise Process Automation. This acknowledgment highlights Kissflow's leadership in no-code platforms and AI-assisted application development, emphasizing its role in empowering citizen development and supporting business scalability.

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Product

Kissflow is empowering the business-led tech revolution in EMEA - Gulf News

Kissflow is driving digital transformation in the EMEA region by enabling business users to create applications through its no-code, low-code platform. Prasanna Rajendran, Vice President EMEA, highlights Kissflows mission to democratize application development, empowering organizations to accelerate innovation and align technology with business outcomes. The companys platform supports business-led IT initiatives, reducing reliance on traditional development cycles.

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Product

Kissflow infuses AI into no-code, low-code development platform - CIO

Kissflow adds AI features to its no-code, low-code development platform to enhance its capabilities.

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Kissflow Inc Profile

Company Name

Kissflow Inc

Company Website

https://kissflow.com/

HQ Location

1000 N West Street, Suite 1200, Wilmington, Delaware, 19801

Employees

101-250

Social

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Financials

PRIVATE