Real-World Case Studies and Customer Success Stories with Keen

Pixlee TurnTo used Keen to add real-time analytics to its visual marketing platform. With Keen, Pixlee TurnTo built custom dashboards... showing client engagement and conversion data. This helped their clients, like Levi’s and Kimpton Hotels, see how user-generated content drives sales. Keen saved Pixlee TurnTo months of development time. Using Keen’s analytics, Pixlee TurnTo boosted client engagement by 8–20%.
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Keen helped ActiveProspect add customer-facing analytics in just two weeks. ActiveProspect needed a reliable analytics solution that could be integrated... quickly. Their in-house analytics had bugs and limited flexibility. Keen provided developer-friendly APIs and easy setup. Now, ActiveProspect can offer end-users more insights and ad hoc queries. The team saves time and can focus on their core business.
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Keen enabled Content Science to launch ContentWRX, a platform that scores content effectiveness for businesses. ContentWRX uses Keen to collect... and analyze customer behavior data, providing actionable insights through dashboards. This helped Content Science deliver a unique product that meets client needs and stands out in the market. ContentWRX drove a 20% revenue increase for Content Science in one year. The partnership allowed rapid product development and ongoing feature improvements.
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Keen enabled Bluecore to deliver real-time, customer-facing analytics dashboards in under 24 hours. Bluecore uses Keen to power both client... and internal dashboards, providing instant access to email performance metrics like opens, clicks, and revenue. The platform supports A/B testing, letting Bluecore's clients act on data immediately. Keen's flexibility allows Bluecore to offer custom analytics and empower non-technical users. Employees use Keen for monitoring, alerting, and internal cost tracking, making analytics accessible across teams.
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UserTesting used Keen’s analytics APIs to improve its own user experience. The company needed full access to user data, flexible... reporting, and easy-to-use tools for business teams. Keen provided custom dashboards and a flexible data model, letting UserTesting track metrics like video engagement and mobile behavior. Product and business teams can now run their own queries and spot issues quickly. Keen’s solution helps UserTesting prioritize features and understand customer usage in detail.
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Keen helped App. io quickly build a customer-facing analytics dashboard. App.io needed flexible analytics to track app usage, engagement, and...conversions for their clients. With Keen, they integrated analytics into their multi-language, multi-service infrastructure in about an hour. The dashboard lets App.io and its customers measure app performance, run A/B tests, and track billing and errors. Keen's API approach saved App.io hundreds of engineering hours and became a core part of their value proposition.
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Keen helped EMC {code}, a team within EMC, measure and grow their open source community. The team struggled to track... metrics like Twitter followers, blog views, and Slack activity with static dashboards. With Keen, they built dynamic dashboards that made data easy to access and visualize. This improved visibility and accountability for their community efforts. EMC {code} now plans to add more metrics to further enhance their analytics.
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Keen gives Polycom the flexibility to query only the data they need, all in one place. The event data management... platform helps Polycom access and analyze business intelligence data. Polycom benefits from streamlined data access and improved decision-making. Keen supports the telecommunications industry with flexible analytics solutions.
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Polycom used Keen’s device-friendly data reporting to track software and hardware versions across 50 million devices. This helped Polycom focus... testing and development on the most-used configurations. Keen enabled Polycom to spot memory leaks and address issues before they caused outages. Polycom reduced support overtime by scheduling fixes instead of reacting to emergencies. Customer satisfaction improved as a result of fewer outages and better performing products.
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Quartz used Keen to track how readers interact with their charts. The team needed to measure chart engagement across the... web, not just on their site. Keen let them track hundreds of variables, like chart views on different devices. This helped Quartz analyze patterns and improve their Atlas platform. With Keen, they built custom metrics and gained deeper insights into user behavior.
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Kongregate used Keen to power custom in-game analytics for their mobile publishing initiative. They needed a flexible analytics solution to... track player behavior, engagement, and monetization across many games. Keen enabled real-time data access, deep analysis, and easy event tracking without heavy management. This helped Kongregate improve user experience and increase revenue. Keen became their single source of truth for game data and debugging.
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Groove used Keen to add advanced analytics dashboards to its helpdesk platform. Groove needed a cost-effective, easy-to-integrate reporting solution for... its fast-growing customer base. Building analytics in-house or using AWS was too expensive and complex. Keen enabled Groove to quickly launch real-time dashboards and reporting features. Groove’s customers now get clear productivity insights and reliable analytics with no downtime. This partnership lets Groove focus on building features while Keen handles the data infrastructure.
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Keen powers embedded analytics for the Center for Open Science's Open Science Framework, used by over 250,000 researchers. Before Keen, COS... struggled with limited tracking and resource constraints using self-hosted analytics. Keen enabled full customization, robust data visualization, and flexible tracking without extra developer effort. COS now uses Keen for both public and internal analytics, supporting product decisions and user engagement. The team saves time and automates key metrics, helping prioritize development and measure success.
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Keen helped Bored API monitor and analyze API usage. The developer used Keen's analytics to track how users queried the... API. Keen's dashboard made it easy to spot traffic patterns and abnormal usage. Integration with Heroku and NPM was simple. Data visualizations guided improvements to the API. This enabled data-driven development and better user experience.
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Keen helps Kongregate track and analyze event data for their gaming platform. Kongregate uses Keen as a single source of... truth to investigate unusual activity. The platform provides real-time analytics and reliable data storage. Kongregate trusts Keen for accurate insights into their games. This helps them make better decisions and improve their service.
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