Keen Overview

Keen delivers a fully managed event streaming platform, leveraging Apache Kafka to facilitate rapid deployment. Businesses can initiate streaming within minutes, bypassing the complexities of building and maintaining streaming infrastructure. This platform supports scalable event streaming, aligning with dynamic application needs. Keen's capabilities extend to developing event-driven applications and integrating custom analytics, allowing businesses to embed visualizations directly into their operations. This approach empowers organizations to focus on creating data-driven applications without the burden of infrastructure management. Keen's competitive edge lies in its swift setup and flexibility, enabling businesses to adapt quickly to evolving data demands.

Use Cases

Customers recommend Event Management, Funnel Analysis, Engagement Management, as the business use cases that they have been most satisfied with while using Keen.

Other use cases:

  • Social Media Analytics
  • Competitive Intelligence
  • White Labeling
  • Product Marketing
  • Training & Onboarding
  • Lifetime Value Management
  • Communication Management
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Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Keen.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Keen Use-Cases and Business Priorities: Customer Satisfaction Data

Keen works with different mediums / channels such as Video.

Keen's features include Dashboard, Personalization, Live Monitoring, etc. and Keen support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Keen analytics capabilities include Analytics, and Custom Reports.

Reviews

"...What attracted us most to Keen was the cadence of reporting and granularity of the output...." Peer review by Adam C., VP, Account Director, Food & Beverages

Keen, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Keen is a fully managed event streaming platform built on Apache Kafka. Users can start streaming in minutes with a 30-day free trial.

Popular Business Setting

for Keen

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Keen is popular in Information Technology And Services, Education, and Computer Software and is widely used by Small Business, Mid Market, and Large Enterprise.

Keen Customer wins, Customer success stories, Case studies

What Are the key features of Keen for Event Management?

How does Keen address your Funnel Analysis Challenges?

What Are the key features of Keen for Engagement Management?

How does Keen address your Social Media Analytics Challenges?

Why is Keen the best choice for Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Keen solved their Business Intelligence needs. Cuspera uses 866 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Customer Stories Archive - Keen

Keen's event streaming platform is highlighted through various customer success stories, showcasing how companies like Groove and Pixlee TurnTo leverage Keen's analytics to enhance customer engagemen...t and operational efficiency. The platform's flexibility and customization are emphasized, allowing businesses to manage and analyze event data effectively. Keen's recognition as a high performer in business intelligence and big data analytics further underscores its industry impact.

Pixlee TurnTo - Marketing And Advertising - Marketing and Advertising

Pixlee TurnTo used Keen to add real-time analytics to its visual marketing platform. With Keen, Pixlee TurnTo built custom dashboards showing client engagement and conversion data. This helped their ...clients, like Levi’s and Kimpton Hotels, see how user-generated content drives sales. Keen saved Pixlee TurnTo months of development time. Using Keen’s analytics, Pixlee TurnTo boosted client engagement by 8–20%.

UserTesting - Information Technology And Services - Information Technology and Services

UserTesting used Keen’s analytics APIs to improve its own user experience. The company needed full access to user data, flexible reporting, and easy-to-use tools for business teams. Keen provided cus...tom dashboards and a flexible data model, letting UserTesting track metrics like video engagement and mobile behavior. Product and business teams can now run their own queries and spot issues quickly. Keen’s solution helps UserTesting prioritize features and understand customer usage in detail.

App.io - Information Technology And Services - Information Technology and Services

Keen helped App.io quickly build a customer-facing analytics dashboard. App.io needed flexible analytics to track app usage, engagement, and conversions for their clients. With Keen, they integrated ...analytics into their multi-language, multi-service infrastructure in about an hour. The dashboard lets App.io and its customers measure app performance, run A/B tests, and track billing and errors. Keen's API approach saved App.io hundreds of engineering hours and became a core part of their value proposition.

Bluecore - Marketing And Advertising - Marketing and Advertising

Keen enabled Bluecore to deliver real-time, customer-facing analytics dashboards in under 24 hours. Bluecore uses Keen to power both client and internal dashboards, providing instant access to email ...performance metrics like opens, clicks, and revenue. The platform supports A/B testing, letting Bluecore's clients act on data immediately. Keen's flexibility allows Bluecore to offer custom analytics and empower non-technical users. Employees use Keen for monitoring, alerting, and internal cost tracking, making analytics accessible across teams.

Kongregate - Entertainment - Entertainment

Kongregate used Keen to power custom in-game analytics for their mobile publishing initiative. They needed a flexible analytics solution to track player behavior, engagement, and monetization across ...many games. Keen enabled real-time data access, deep analysis, and easy event tracking without heavy management. This helped Kongregate improve user experience and increase revenue. Keen became their single source of truth for game data and debugging.

Frequently Asked Questions(FAQ)

for Keen

What is Keen used for?

Keen is a Business Intelligence Software mainly used by its customers to Acquire Customers and Improve ROI by Event Management, Funnel Analysis and Engagement Management .

What are the top features of Keen?

Dashboard, Personalization and Live monitoring are some of the top features of Keen.

Who uses Keen?

Keen is used by Information Technology And Services, Education and Computer Software among other industries.

What are Keen alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for Keen.

Where is Keen located?

Keen is headquartered at 122 E Houston St, San Antonio, Texas 78205, US.
lightning

Peers used Keen for event management and funnel analysis

Keen Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.65/5 ★

Read Reviews (164)
Custom Reports

4.55/5 ★

Read Reviews (191)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.65/5 ★

Read Reviews (164)
Custom Reports

4.55/5 ★

Read Reviews (191)

Software Failure Risk Guidance

?

for Keen

Overall Risk Meter

Low Medium High

Top Failure Risks for Keen

Spenmo. Profile

Company Name

Spenmo.

Company Website

https://keen.io/

HQ Location

122 E Houston St, San Antonio, Texas 78205, US

Employees

11-50

Social

Financials

SERIES B