Keen Overview

Keen delivers a fully managed event streaming platform, leveraging Apache Kafka to facilitate rapid deployment. Businesses can initiate streaming within minutes, bypassing the complexities of building and maintaining streaming infrastructure. This platform supports scalable event streaming, aligning with dynamic application needs. Keen's capabilities extend to developing event-driven applications and integrating custom analytics, allowing businesses to embed visualizations directly into their operations. This approach empowers organizations to focus on creating data-driven applications without the burden of infrastructure management. Keen's competitive edge lies in its swift setup and flexibility, enabling businesses to adapt quickly to evolving data demands.

Use Cases

Customers recommend Event Management, Funnel Analysis, Engagement Management, as the business use cases that they have been most satisfied with while using Keen.

Other use cases:

  • Social Media Analytics
  • Competitive Intelligence
  • White Labeling
  • Product Marketing
  • Training & Onboarding
  • Lifetime Value Management
  • Communication Management
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Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Keen.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Keen Use-Cases and Business Priorities: Customer Satisfaction Data

Keen works with different mediums / channels such as Video.

Keen's features include Dashboard, Personalization, Live Monitoring, etc. and Keen support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Keen analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Categories: Business Intelligence (BI)...." Peer review

Keen, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Keen is a fully managed event streaming platform built on Apache Kafka. Users can start streaming in minutes with a 30-day free trial.

Popular Business Setting

for Keen

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Keen is popular in Information Technology And Services, Education, and Computer Software and is widely used by Small Business, Mid Market, and Large Enterprise.

Keen Customer wins, Customer success stories, Case studies

How efficiently Does Keen manage your Event Management?

Why is Keen the best choice for Funnel Analysis?

What makes Keen ideal for Engagement Management?

How can Keen optimize your Social Media Analytics Workflow?

What benefits does Keen offer for Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Keen solved their Business Intelligence needs. Cuspera uses 866 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

UserTesting - Internet

Keen’s analytics APIs gave UserTesting full access to its user experience data. UserTesting needed to track video engagement, analyze user behavior, and let business teams run their own queries. Keen... delivered a flexible data model, custom dashboards, and easy integration with Redshift. UserTesting now finds product issues faster and prioritizes features users want. Keen helps UserTesting improve its own products using real-time insights.

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Bluecore - Marketing And Advertising

Keen helps Bluecore deliver real-time analytics and dashboards for marketing automation. Bluecore uses Keen to track email performance, including opens, clicks, and revenue. The platform enables fast... integration, with setup completed in less than 24 hours. Bluecore's teams and clients can access data and reports easily. This improves decision-making and allows for quick A/B testing. Keen's real-time data gives Bluecore a competitive edge in marketing automation.

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Groove - Customer Success

Groove used Keen to add real-time analytics and reporting to its customer support platform. Groove needed a cost-effective solution that would not require heavy development or infrastructure work. Ke...en provided an out-of-the-box analytics tool that integrated easily with Groove’s platform. This let Groove speed up development and focus on features for its users. Groove’s dashboards now help over 8,000 customer support teams track performance and improve service. Groove’s clients have experienced reliable analytics with no downtime.

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Pixlee TurnTo - Marketing And Advertising

Pixlee TurnTo used Keen to add real-time marketing analytics to its visual marketing platform. The company needed to track and display custom metrics for clients like Levi’s, Kimpton Hotels, and Conv...erse. Keen let Pixlee TurnTo build custom dashboards and run complex funnel analysis without heavy development. With Keen, Pixlee TurnTo helped its clients see a 20% boost in engagement. Clients now get actionable insights on user-generated content and customer behavior.

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Kongregate - Gaming

Keen helps Kongregate track and analyze event data for their gaming platform. Kongregate uses Keen as a single source of truth to investigate unusual activity. The platform provides real-time analyti...cs and reliable data storage. Kongregate trusts Keen for accurate insights into their games. This helps them make better decisions and improve their service.

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Center for Open Science - Information Technology And Services

Keen powers embedded analytics for the Center for Open Science's Open Science Framework. The challenge was limited tracking and lack of flexibility with their previous self-hosted analytics. Keen pro...vided full customization, robust data visualization, and easy integration. The team now tracks custom metrics, supports internal growth tracking, and offers researchers valuable insights. Product teams use Keen dashboards to make data-driven decisions and improve infrastructure.

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Frequently Asked Questions(FAQ)

for Keen

What is Keen used for?

Keen is a Business Intelligence Software mainly used by its customers to Acquire Customers and Improve ROI by Event Management, Funnel Analysis and Engagement Management .

What are the top features of Keen?

Dashboard, Personalization and Live monitoring are some of the top features of Keen.

Who uses Keen?

Keen is used by Information Technology And Services, Education and Computer Software among other industries.

What are Keen alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for Keen.

Where is Keen located?

Keen is headquartered at 122 E Houston St, San Antonio, Texas 78205, US.
lightning

Peers used Keen for event management and funnel analysis

Keen Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.65/5 ★

Read Reviews (164)
Custom Reports

4.55/5 ★

Read Reviews (191)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.65/5 ★

Read Reviews (164)
Custom Reports

4.55/5 ★

Read Reviews (191)

Software Failure Risk Guidance

?

for Keen

Overall Risk Meter

Low Medium High

Top Failure Risks for Keen

Spenmo. Profile

Company Name

Spenmo.

Company Website

https://keen.io/

HQ Location

122 E Houston St, San Antonio, Texas 78205, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B