Customer stories

Product Business Settings

Keen is popular in Information Technology And Services, Education, and Computer Software industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Keen Product Overview

Keen delivers a fully managed event streaming platform, leveraging Apache Kafka to facilitate rapid deployment. Businesses can initiate streaming within minutes, bypassing the complexities of building and maintaining streaming infrastructure. This platform supports scalable event streaming, aligning with dynamic application needs. Keen's capabilities extend to developing event-driven applications and integrating custom analytics, allowing businesses to embed visualizations directly into their operations. This approach empowers organizations to focus on creating data-driven applications without the burden of infrastructure management. Keen's competitive edge lies in its swift setup and flexibility, enabling businesses to adapt quickly to evolving data demands.

How satisfied the customers are with Keen use-cases

Reviews

"...Keen is an online analytics and data visualization solution that offers data collection, analysis, and visualization tools to business intelligence executives...." Peer review from Featured Customers

Keen Customer Insights, Testimonials and Case Studies

Why is Keen the best choice for Event Management?

What benefits does Keen offer for Funnel Analysis?

What solutions does Keen provide for Engagement Management?

How does Keen address your Social Media Analytics Challenges?

What makes Keen ideal for Competitive Intelligence?

What is Keen used for?

Keen is a Business Intelligence Software mainly used by its customers to Acquire Customers and Improve ROI by Event Management, Funnel Analysis and Engagement Management .

What are the top features of Keen?

Dashboard, Personalization and Live monitoring are some of the top features of Keen.

Who uses Keen?

Keen is used by Information Technology And Services, Education and Computer Software among other industries.

What are Keen alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for Keen.

Where is Keen located?

Keen is headquartered at 122 E Houston St, San Antonio, Texas 78205, US.

11 buyers and buying teams have used Cuspera to assess how well Keen solved their Business Intelligence needs. Cuspera uses 866 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Bored API - Internet - Small

Keen helped Bored API monitor and analyze API usage. The developer used Keen's analytics to track how users queried the API. Keen's dashboard made it easy to spot traffic patterns and abnormal usage.... Integration with Heroku and NPM was simple. Data visualizations guided improvements to the API. This enabled data-driven development and better user experience.

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UserTesting - Internet

Keen’s analytics APIs gave UserTesting full access to its user experience data. UserTesting needed to track video engagement, analyze user behavior, and let business teams run their own queries. Keen... delivered a flexible data model, custom dashboards, and easy integration with Redshift. UserTesting now finds product issues faster and prioritizes features users want. Keen helps UserTesting improve its own products using real-time insights.

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Groove - Customer Success

Groove used Keen to add real-time analytics and reporting to its customer support platform. Groove needed a cost-effective solution that would not require heavy development or infrastructure work. Ke...en provided an out-of-the-box analytics tool that integrated easily with Groove’s platform. This let Groove speed up development and focus on features for its users. Groove’s dashboards now help over 8,000 customer support teams track performance and improve service. Groove’s clients have experienced reliable analytics with no downtime.

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Kongregate - Gaming

Keen helps Kongregate track and analyze event data for their gaming platform. Kongregate uses Keen as a single source of truth to investigate unusual activity. The platform provides real-time analyti...cs and reliable data storage. Kongregate trusts Keen for accurate insights into their games. This helps them make better decisions and improve their service.

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Center for Open Science - Information Technology And Services

Keen powers embedded analytics for the Center for Open Science's Open Science Framework. The challenge was limited tracking and lack of flexibility with their previous self-hosted analytics. Keen pro...vided full customization, robust data visualization, and easy integration. The team now tracks custom metrics, supports internal growth tracking, and offers researchers valuable insights. Product teams use Keen dashboards to make data-driven decisions and improve infrastructure.

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Content Science - Marketing And Advertising

Keen helped Content Science build ContentWRX, a platform for content effectiveness analytics. Content Science needed a flexible, agile solution to collect and analyze diverse customer data. Keen enab...led fast development and direct data capture, letting Content Science focus on scoring and insights. ContentWRX now gives clients deep understanding of content engagement. The platform drove a 20% revenue increase for Content Science in one year.

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lightning

Peers used Keen for event management and funnel analysis

Keen Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (5)
Analytics

4.65/5

Read Reviews (164)
Custom Reports

4.55/5

Read Reviews (191)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (5)
Analytics

4.65/5

Read Reviews (164)
Custom Reports

4.55/5

Read Reviews (191)

Software Failure Risk Guidance

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for Keen

Overall Risk Meter

Low Medium High

Top Failure Risks for Keen

Spenmo. Profile

Company Name

Spenmo.

Company Website

https://keen.io/

HQ Location

122 E Houston St, San Antonio, Texas 78205, US

Employees

11-50

Social

Financials

SERIES B