Real-World Case Studies and Customer Success Stories with IST DocStor

IST Discover-E helped Hand Arendall Harrison Sale LLC with eDiscovery for litigation. The law firm needed secure, reliable, and cost-effective access to electronic information. IST provided managed s...ervices, data collection, processing, and storage. The solution reduced labor hours and improved accuracy. The client praised IST for high-quality service and strong support.
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IST Management helped Laughlin, Falbo, Levy & Moresi LLP fix their digital mail process. The law firm had problems with mail delays, lost information, and frustration. IST set up a central mail hub, ...improved quality control, and updated document management. The new system made mail delivery faster and more reliable. The firm saw better efficiency, cost savings, and less need for paper files.
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IST-Suite helped Meyer Darragh fix high costs and poor accountability in office operations. The law firm had no way to track document costs and used expensive off-site production. IST Management Serv...ices set up copy-tracking technology and integrated all office services under one system. This improved cost control, reporting, and service quality. Attorneys could focus on legal work while office costs dropped and efficiency rose.
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IST Management helped J.Crew fix slow mailroom services. J.Crew had delays and poor support from their old provider. IST set up new processes and tracked mail and packages with IST-Suite software. Th...ey added a front desk employee to handle requests fast. J.Crew saved money by using IST staff for local deliveries. Delivery times improved to 30-60 minutes. J.Crew staff trusted the new system and saw better service right away.
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IST Suite Technology improved mail delivery at Nova Southeastern University. The university had slow and inaccurate mail service for 954 faculty, 4,556 staff, and 21,000 students. IST replaced manual... processes with bar code mail stop technology and the Mail Sort Package Track application. This reduced lost and misdelivered mail. IST also managed high-volume package intake and provided special handling for perishable items. Mail and packages now reach students and staff faster and more accurately.
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IST Management used its proprietary DocStor Digital Mail (DSDM) solution to help New York Life manage mail delivery during major office changes and the pandemic. New York Life faced problems with tra...cking user locations and delivering mail to remote and hybrid workers. IST first used ShareScan to convert hard mail to digital, then replaced it with DSDM for individual delivery and better tracking. IST worked closely with New York Life's IT team to integrate DSDM securely. The partnership improved workflow efficiency and mail delivery across the company.
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IST Management helped L-3 Integrated Systems Group lower high labor costs and fix inefficiencies in reproduction services. IST placed a skilled team at L-3's headquarters and improved project managem...ent for both daily and urgent projects. They downsized the print fleet and used national purchasing power to cut costs. IST also advised on digitizing print work and met government requirements. L-3 saved about $180,000 each year and achieved a 24-hour turnaround for all projects.
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