Real-World Case Studies and Customer Success Stories with IST DocStor

IST Discover-E helped Hand Arendall Harrison Sale LLC with eDiscovery for litigation. The law firm needed secure, reliable, and cost-effective... access to electronic information. IST provided managed services, data collection, processing, and storage. The solution reduced labor hours and improved accuracy. The client praised IST for high-quality service and strong support.
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IST Management helped Laughlin, Falbo, Levy & Moresi LLP fix their digital mail process. The law firm had problems with... mail delays, lost information, and frustration. IST set up a central mail hub, improved quality control, and updated document management. The new system made mail delivery faster and more reliable. The firm saw better efficiency, cost savings, and less need for paper files.
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IST-Suite helped Meyer Darragh fix high costs and poor accountability in office operations. The law firm had no way to... track document costs and used expensive off-site production. IST Management Services set up copy-tracking technology and integrated all office services under one system. This improved cost control, reporting, and service quality. Attorneys could focus on legal work while office costs dropped and efficiency rose.
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IST Management Services helped Meyer Darragh, a Pennsylvania law firm, fix high office costs and poor accountability. IST used copy-tracking... technology and IST-Suite to integrate print, reception, and court filing services. All document work stayed on-site, saving money and improving turnaround times. The new workflow let attorneys focus on legal work and track billable hours. IST's HR module increased employee efficiency and job satisfaction.
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IST Discover-E helped Hand Arendall Harrison Sale LLC cut labor hours for eDiscovery. The law firm needed secure, reliable, and... cost-effective electronic document management for litigation. IST provided case consultation, data collection, processing, and nearline data storage. The solution improved accuracy, speed, and reduced costs for the firm's clients. The IT director praised IST for high-quality service and strong support.
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IST Management helped Laughlin, Falbo, Levy & Moresi LLP fix their digital mail process. The law firm had problems with... mail backlogs and lost information. IST set up a central mail hub and improved quality control. They updated the electronic document management system and trained staff. The firm saw more efficiency, cost savings, and better document tracking. IST's solution reduced headcount and removed the need for paper files.
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IST Suite Technology improved mail delivery at Nova Southeastern University. Before IST, mail was slow and often lost. IST added... bar code mail stop tech and the Mail Sort Package Track system. Now, mail and packages are tracked and delivered fast. Perishable items get special handling. IST manages 3,000 student mailboxes and supports high-volume move-in periods. Nova Southeastern University now has reliable, accurate mail services across campus.
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IST-Suite technology improved mail and copy center operations at Goizueta Business School. The school faced rapid growth and lacked formal... management for mail and print services. IST installed new technology, organized workflows, and centralized services. This led to cost savings, better tracking, and more flexible print options for staff. The partnership enabled Goizueta to manage a large fleet of copiers and improve service for end-users.
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IST Suite Technology improved mail delivery speed and accuracy at Nova Southeastern University. Before IST, the university faced lost mail,... no tracking, and frequent complaints. IST implemented bar code mail stop technology and the Mail Sort Package Track application. Now, mail and packages are tracked, delivered quickly, and perishable items are handled with care. IST manages 3,000 student mailboxes and supports high-volume periods with extra staff. The partnership has lasted over 14 years, serving 21,000 students and thousands of faculty and staff.
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IST Management helped J. Crew fix slow mailroom services. J.Crew had delays and poor support from their old provider. IST...set up new processes and tracked mail and packages with IST-Suite software. They added a front desk employee to handle requests fast. J.Crew saved money by using IST staff for local deliveries. Delivery times improved to 30-60 minutes. J.Crew staff trusted the new system and saw better service right away.
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IST Management improved J. Crew's mailroom and facilities management. J.Crew faced slow mail delivery and poor service from their previous...provider. IST set up site-specific SOPs, staffed a front desk, and used IST-Suite software to track deliveries. They reduced outside messenger costs and sped up delivery times to 30–60 minutes. J.Crew saw better service, cost savings, and improved package tracking.
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IST Management used its proprietary DocStor Digital Mail (DSDM) to help New York Life solve mail delivery challenges during major office relocations and the pandemic. The solution replaced... a temporary digital mail system, improving workflow efficiency and enabling mail delivery to individuals. DSDM provided chain of custody data and supported retention policies. IST integrated DSDM with New York Life's IT security, ensuring seamless operations. The partnership led to higher efficiency and validated business continuity.
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IST Management used its proprietary DocStor Digital Mail (DSDM) to help New York Life solve mail delivery challenges during major office changes and the pandemic. The solution replaced... a temporary digital mail system and improved workflow by delivering mail directly to individuals. DSDM also provided chain of custody data and supported retention policies. Integration with New York Life's IT security ensured smooth operation. The partnership led to higher efficiency and better workflow management.
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IST Discover-E helped Carter's, Inc. with eDiscovery and data collection for litigation. The team collected data from Apple and Windows... laptops and network locations, keeping all metadata intact. IST's project managers used Relativity for review, saving Carter's many hours and thousands of dollars. The solution improved price predictability, data security, and communication. Carter's praised IST for professionalism and strong coordination with legal teams.
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IST Management helped L-3 Integrated Systems Group lower high labor costs and fix inefficiencies in reproduction services. IST placed a... skilled team at L-3's headquarters and improved project management for both daily and urgent projects. They downsized the print fleet and used national purchasing power to cut costs. IST also advised on digitizing print work and met government requirements. L-3 saved about $180,000 each year and achieved a 24-hour turnaround for all projects.
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IST Management helped L-3 Integrated Systems Group cut labor costs by $180,000 per year. L-3 faced high labor costs and... inefficiency in managing reproduction services. IST provided skilled labor, project management, and equipment expertise. They improved productivity, digitized print work, and optimized machine use. L-3 achieved 24-hour project turn-times and met all deadlines.
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