IST DocStor: Secure information management software system..
Featured Industries
No results found
Try adjusting your search terms
Legal Services Case Studies and Customer Success Stories with IST DocStor
Laughlin, Falbo, Levy & Moresi LLP
- Legal Services
- Large
IST Management helped Laughlin, Falbo, Levy & Moresi LLP fix their digital mail process. The law firm had problems with... mail backlogs and lost information. IST set up a central mail hub and improved quality control. They updated the electronic document management system and trained staff. The firm saw more efficiency, cost savings, and better document tracking. IST's solution reduced headcount and removed the need for paper files.
IST Management Services helped Meyer Darragh, a Pennsylvania law firm, fix high office costs and poor accountability. IST used copy-tracking... technology and IST-Suite to integrate print, reception, and court filing services. All document work stayed on-site, saving money and improving turnaround times. The new workflow let attorneys focus on legal work and track billable hours. IST's HR module increased employee efficiency and job satisfaction.
Hand Arendall Harrison Sale LLC
- Legal Services
- Large
IST Discover-E helped Hand Arendall Harrison Sale LLC cut labor hours for eDiscovery. The law firm needed secure, reliable, and... cost-effective electronic document management for litigation. IST provided case consultation, data collection, processing, and nearline data storage. The solution improved accuracy, speed, and reduced costs for the firm's clients. The IT director praised IST for high-quality service and strong support.
Hand Arendall Harrison Sale LLC
- Legal Services
- Medium
Mobile, USA
IST Discover-E helped Hand Arendall Harrison Sale LLC access electronic data for litigation. The law firm needed a secure, reliable,... and cost-effective eDiscovery solution. IST provided managed services, case consultation, data collection, and nearline storage. The partnership reduced labor hours and improved accuracy for client results. Hand Arendall praised IST for strong support and timely, high-quality service.
IST Management Services helped Meyer Darragh, a Pennsylvania law firm, fix high-cost overruns and poor accountability in office operations. IST introduced a... new workflow and copy-tracking technology. This let the firm track document costs and improve chargeback processes. IST-Suite integrated print, reception, and court filing services under one system. The law firm saw better cost control, faster turnaround, and improved service quality. Attorneys could focus on legal work, not office management.
Laughlin, Falbo, Levy & Moresi LLP
- Legal Services
- Medium
San Francisco, USA
IST Management helped Laughlin, Falbo, Levy & Moresi LLP fix their digital mail process. The law firm had problems with... mail backlogs and lost information. IST set up a central mail hub and improved scanning, indexing, and quality control. They updated the document management system and trained staff. The firm saw faster mail delivery, better efficiency, and cost savings. Paper files were eliminated and document tracking improved.
Education Case Studies and Customer Success Stories with IST DocStor
Nova Southeastern University
- Education
- Very Large
IST Suite Technology improved mail delivery speed and accuracy at Nova Southeastern University. Before IST, the university faced lost mail,... no tracking, and frequent complaints. IST implemented bar code mail stop technology and the Mail Sort Package Track application. Now, mail and packages are tracked, delivered quickly, and perishable items are handled with care. IST manages 3,000 student mailboxes and supports high-volume periods with extra staff. The partnership has lasted over 14 years, serving 21,000 students and thousands of faculty and staff.
Goizueta Business School at Emory University
- Education
- Large
IST-Suite technology improved mail and copy center operations at Goizueta Business School. The school faced rapid growth and lacked formal... management for mail and print services. IST installed new technology, organized workflows, and centralized services. This led to cost savings, better tracking, and more flexible print options for staff. The partnership enabled Goizueta to manage a large fleet of copiers and improve service for end-users.
IST Management Services helped Nova Southeastern University fix slow and inaccurate mail delivery. The university had problems with lost packages,... no tracking, and storage issues during peak times. IST installed barcode mail stop technology and a package tracking system. Now, mail and packages are delivered quickly and accurately to students, faculty, and staff. Special handling for perishable items and high-volume periods improved service. The partnership led to better accountability and faster mail delivery across campus.
Insurance Case Studies and Customer Success Stories with IST DocStor
New York Life
- Insurance
- Very Large
IST Management used its proprietary DocStor Digital Mail (DSDM) to help New York Life solve mail delivery challenges during major office changes and the pandemic. The solution replaced... a temporary digital mail system and improved workflow by delivering mail directly to individuals. DSDM also provided chain of custody data and supported retention policies. Integration with New York Life's IT security ensured smooth operation. The partnership led to higher efficiency and better workflow management.
New York Life faced major workflow disruptions from relocations, construction, and the pandemic. IST Management used its proprietary software to... convert hard mail to digital mail, ensuring daily electronic delivery. They later implemented DocStor Digital Mail, which improved delivery from groups to individuals and added chain of custody tracking. Integration with New York Life’s IT security was a key challenge, solved by IST’s IT team. The partnership led to higher workflow efficiency and better mail management.
Apparel & Fashion Case Studies and Customer Success Stories with IST DocStor
Carter's, Inc.
- Apparel & Fashion
- Large
IST Discover-E helped Carter's, Inc. with eDiscovery and data collection for litigation. The team collected data from Apple and Windows... laptops and network locations, keeping all metadata intact. IST's project managers used Relativity for review, saving Carter's many hours and thousands of dollars. The solution improved price predictability, data security, and communication. Carter's praised IST for professionalism and strong coordination with legal teams.
IST Management Services helped J. Crew fix slow mailroom support. J.Crew had delays and poor service from their old provider....IST set up new processes and tracked mail and packages with software. They put a staff member at the front desk to handle requests fast. J.Crew saved money and got faster package delivery, cutting messenger times to 30–60 minutes. The changes built trust and let J.Crew focus on their main business.
Retail Case Studies and Customer Success Stories with IST DocStor
J.Crew
- Retail
- Large
IST Management improved J. Crew's mailroom and facilities management. J.Crew faced slow mail delivery and poor service from their previous...provider. IST set up site-specific SOPs, staffed a front desk, and used IST-Suite software to track deliveries. They reduced outside messenger costs and sped up delivery times to 30–60 minutes. J.Crew saw better service, cost savings, and improved package tracking.
Other Industry Case Studies and Success Stories with IST DocStor
L-3 Integrated Systems Group (L-3 ISG)
- Aerospace
- Very Large
IST Management helped L-3 Integrated Systems Group cut labor costs by $180,000 per year. L-3 faced high labor costs and... inefficiency in managing reproduction services. IST provided skilled labor, project management, and equipment expertise. They improved productivity, digitized print work, and optimized machine use. L-3 achieved 24-hour project turn-times and met all deadlines.
L-3 Integrated Systems Group (L-3 ISG)
- Aerospace & Defense
- Very Large
Rockwall, USA
IST Management Services helped L-3 ISG cut high labor costs and fix inefficiencies in document reproduction. IST placed a skilled... team at L-3’s headquarters and improved productivity. They downsized the print fleet and advised on cost-effective, government-compliant machines. IST’s project management enabled L-3 to meet all deadlines, achieving a 24-hour turn-time. The partnership saved L-3 about $180,000 per year.
