Results reported in published case studies.
Barry University
Education · Medium
$96,000 saved in first year
IST Management Services helped Barry University relocate and update its mail center to handle more packages as the student body grew. Using IST-Suite facilities management software, they ...
IST Management Services helped Barry University relocate and update its mail center to handle more packages as the student body grew. Using IST-Suite facilities management software, they improved mailroom efficiency and saved $96,000 in the first year. The new package center features flexible loading, efficient package processing, and a large customer service area. IST also created a Student Work Study program for paid internships in the mailroom. The partnership focused on increasing efficiency and supporting the university’s growth.
Eckert Seamans Cherin & Mellott, LLC
Legal Services · Large
IST Management Services helped Eckert Seamans, a national law firm, connect 15 offices and many remote employees with a single digital hub. IST used its proprietary software to centralize...
IST Management Services helped Eckert Seamans, a national law firm, connect 15 offices and many remote employees with a single digital hub. IST used its proprietary software to centralize copy, mail, and hospitality requests. The solution let staff request and manage documents digitally, improving workflow and freeing up resources. Mail and packages reached remote employees faster. Eckert Seamans now has fully integrated office services and digital mail and copy centers.
Nova Southeastern University
Education · Very Large
IST Suite Technology improved mail delivery speed and accuracy at Nova Southeastern University. Before IST, the university faced lost mail, no tracking, and frequent complaints. IST imple...
IST Suite Technology improved mail delivery speed and accuracy at Nova Southeastern University. Before IST, the university faced lost mail, no tracking, and frequent complaints. IST implemented bar code mail stop technology and the Mail Sort Package Track application. Now, mail and packages are tracked, delivered quickly, and perishable items are handled with care. IST manages 3,000 student mailboxes and supports high-volume periods with extra staff. The partnership has lasted over 14 years, serving 21,000 students and thousands of faculty and staff.
Laughlin, Falbo, Levy & Moresi LLP
Legal Services · Large
IST Management helped Laughlin, Falbo, Levy & Moresi LLP fix their digital mail process. The law firm had problems with mail backlogs and lost information. IST set up a central mail hub a...
IST Management helped Laughlin, Falbo, Levy & Moresi LLP fix their digital mail process. The law firm had problems with mail backlogs and lost information. IST set up a central mail hub and improved quality control. They updated the electronic document management system and trained staff. The firm saw more efficiency, cost savings, and better document tracking. IST's solution reduced headcount and removed the need for paper files.
New York Life
Insurance · Very Large
IST Management used its proprietary DocStor Digital Mail (DSDM) to help New York Life solve mail delivery challenges during major office changes and the pandemic. The solution replaced a ...
IST Management used its proprietary DocStor Digital Mail (DSDM) to help New York Life solve mail delivery challenges during major office changes and the pandemic. The solution replaced a temporary digital mail system and improved workflow by delivering mail directly to individuals. DSDM also provided chain of custody data and supported retention policies. Integration with New York Life's IT security ensured smooth operation. The partnership led to higher efficiency and better workflow management.
Meyer Darragh
Legal Services · Medium
IST Management Services helped Meyer Darragh, a Pennsylvania law firm, fix high office costs and poor accountability. IST used copy-tracking technology and IST-Suite to integrate print, r...
IST Management Services helped Meyer Darragh, a Pennsylvania law firm, fix high office costs and poor accountability. IST used copy-tracking technology and IST-Suite to integrate print, reception, and court filing services. All document work stayed on-site, saving money and improving turnaround times. The new workflow let attorneys focus on legal work and track billable hours. IST's HR module increased employee efficiency and job satisfaction.
