Infor Interaction Advisor Overview

Infor Interaction Advisor optimizes real-time customer interactions. Marketing campaigns are managed effectively using advanced analytics.

Use Cases

Customers recommend Offer Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Infor Interaction Advisor.

Other use cases:

  • Advertisement
  • Communication Management
  • Business Development
  • Performance Management
  • Personalized Marketing
  • Cross Selling
See all use cases See less use cases

Infor Interaction Advisor Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Interaction Advisor works with different mediums / channels such as Social Media. LinkedIn. and Website.

Infor Interaction Advisor's features include Personalization. and Infor Interaction Advisor support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Infor Interaction Advisor analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Infor Interaction Advisor is a real-time interaction management offering and part of Infor's Customer Experience Suite...." Peer review

Comprehensive Insights on Infor Interaction Advisor Use Cases

What makes Infor Interaction Advisor ideal for Engagement Management?

How can Infor Interaction Advisor enhance your Campaign Management process?

Case Studies

CASE STUDY Nutreco

Nutreco uses Infor Managed Services for their M3 Core application. The Infor team acts like an internal support team. They have built knowledge of Nutreco's implementation. Their support is appreciat...ed by Nutreco's M3 end-users.

Hospital & Health Care

CASE STUDY Bozeman Health

Bozeman Health used Infor U for employee training. They have over 2,500 employees. The training helped them adopt new technology. It increased productivity.

CASE STUDY Safran Aerosystems

Safran Aerosystems worked with Infor to move to a cloud-based ERP. They combined multiple ERPs into one solution. The migration was smooth and on budget. This change improved scalability and flexibil...ity. Safran is now ready for long-term success and better ROI.

Infor Interaction Advisor Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (1)
Analytics

3.78/5

Read Reviews (5)
Custom Reports

3.58/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (1)
Analytics

3.78/5

Read Reviews (5)
Custom Reports

3.58/5

Read Reviews (2)

Software Failure Risk Guidance

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for Infor Interaction Advisor

Top Failure Risks for Infor Interaction Advisor

Infor News

Customer

Infor AI Helps Global Bakery Business to Rise - Perishable News

Zeelandia Group, a global bakery ingredients company, has deployed Infor Coleman AI to optimize product selection and pricing strategies, driving revenue growth and improved customer experience. Zeelandia began its digital transformation with Infor in 2017, implementing Infor CloudSuite Food & Beverage ERP and leveraging Infor OS for advanced AI-driven business operations.

Product

Infor bets on micro-verticalisation, sees uptick from SAP customers

Infor is expanding its focus on micro-vertical software solutions, tailoring its cloud-based ERP and industry applications for specific sub-segments within manufacturing, distribution, and services. This strategy aims to deliver faster time-to-value and deeper industry functionality for customers in areas like food & beverage, automotive, and equipment. Infors approach leverages industry-specific cloud suites and accelerators to address unique business needs and compliance requirements.

Product

New Infor Velocity Suite Accelerates Process Innovation with Generative AI - Longview News-Journal

Infor has launched the Infor Velocity Suite, which aims to accelerate process innovation using generative AI technology.

Product

New Infor Velocity Suite Accelerates Process Innovation with Generative AI - AiThority

Infor has launched the Infor Velocity Suite, which uses generative AI to speed up process innovation.

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A