Webex Campaign Overview

Webex Campaign enables cross-channel campaigns to drive customer acquisition, wallet-share, and loyalty. Automated fulfillment and integration with the marketing technology stack are provided.

Use Cases

Customers recommend Engagement Management, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Webex Campaign.

Other use cases:

  • Content Management
See all use cases See less use cases

Business Priorities

Improve ROI is the most popular business priority that customers and associates have achieved using Webex Campaign.

Webex Campaign Use-Cases and Business Priorities: Customer Satisfaction Data

Webex Campaign works with different mediums / channels such as Promotions. Omnichannel. Mobile etc.

Webex Campaign's features include Personalization, and Dashboard. and Webex Campaign support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Webex Campaign analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We have gone from sending Email externally to now an in house fully integrated solution sending SMS, MMS and Email all linked in to each others campaigns with Email sent and an SMS follow up and vice versa...." Peer review by Lee D., Senior Deployment Manager, Telecommunications

Webex Campaign, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Webex Campaign

Top Industries

  • Telecommunications

Popular in

  • Large Enterprise

Webex Campaign is popular in Telecommunications, and is widely used by Large Enterprise,

Comprehensive Insights on Webex Campaign Use Cases

How does Webex Campaign address your Engagement Management Challenges?

How does Webex Campaign facilitate Campaign Management?

Webex Campaign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (8)
Analytics

3.97/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (8)
Analytics

3.97/5 ★

Read Reviews (3)

Webex Campaign Integrations

Webex Campaign integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.48/5 ★

Read Reviews (7)
Data Import

3.48/5 ★

Read Reviews (4)

Few API Integrations for Webex Campaign

Software Failure Risk Guidance

?

for Webex Campaign

Top Failure Risks for Webex Campaign

Cisco Systems, Inc. News

Product

Cisco warns of critical API vulnerabilities in ISE and ISE-PIC

Cisco has identified critical API vulnerabilities in its Identity Services Engine (ISE) and ISE-PIC products. These security flaws could allow unauthorized access or control if left unpatched. Cisco urges enterprise customers to apply security updates immediately to protect network infrastructure and maintain compliance.

Partnership

ElevenLabs Powers Voice for Ciscos Webex AI Agent, Transforming Customer Support

Cisco has integrated ElevenLabs expressive voice technology into the Webex AI Agent, enhancing customer support with natural, human-like voice interactions. This partnership enables Webex AI Agent to respond to emotional cues and deliver adaptive, engaging experiences for enterprise users, advancing conversational AI in customer service.

Product

Cisco introduces Duo Identity and Access Management to enhance identity protection in the AI era

Cisco has launched Duo Identity and Access Management, a new security solution designed to protect organizations from identity-based cyberattacks. Built on Cisco Duos multifactor authentication, the product offers a security-first approach to identity protection, addressing vulnerabilities in traditional IAM systems. This launch targets the growing threat of identity attacks in the AI era and aims to strengthen enterprise cybersecurity.

Product

Cisco Unveils JARVIS: AI Assistant Transforming Platform Engineering

Ciscos Outshift division has launched JARVIS, an AI-powered assistant for platform engineering. JARVIS uses a conversational interface to automate and simplify complex engineering workflows, aiming to reduce execution time and cognitive load for DevOps and platform teams. This release highlights Ciscos focus on AI-driven solutions in enterprise IT and cybersecurity.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO