Webex Campaign Overview

This is a summary of the comprehensive capabilities and benefits of Webex Campaign based on over 87 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Webex Campaign, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Webex Campaign is right for your needs? Our Cuspera AI engine can evaluate how Webex Campaign fits your specific business needs, industry, and context. Get your personalized assessment report today.

Webex Campaign supports business activities such as:

  • Engagement Management
  • Campaign Management
  • Sending & Publishing Communications
  • Content Management

Webex Campaign can help you with many business goals, such as Improve ROI. It can help manage these activities if you use Promotions Omnichannel Mobile etc. for these needs. As a solution, Webex Campaign's capabilities include Personalization, and Dashboard.

Webex Campaign was founded in 1984. Telecommunications Vertical is its biggest customer base.

Reviews

"...Leading telecom operators, banks, logistics providers and enterprises use IMIcampaign to engage with their customers, run promotions, and enhance conversions...." Peer review from IMImobile

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Webex Campaign solved their Marketing Automation needs. Cuspera uses 87 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Improve ROI is the most popular business priority peers achieved using Webex Campaign.

Use Cases

Peers recommend Engagement Management , Campaign Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Webex Campaign.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Promotions, Omnichannel and Mobile

4.79/5 ★

Read Reviews (16)

"...Leading telecom operators, banks, logistics providers and enterprises use IMIcampaign to engage with their customers, run promotions, and enhance conversions...."
engaging and following up

4.65/5 ★

Read Reviews (9)

"...We have gone from sending Email externally to now an in house fully integrated solution sending SMS, MMS and Email all linked in to each others campaigns with Email sent and an SMS follow up and vice versa...."
Campaign Management with Mobile

4.45/5 ★

Read Reviews (6)

"...IMIcampaign is an integrated campaign management system...." Marketing Orchestration
campaign analytics

3.96/5 ★

Read Reviews (2)

"...From a single easy-to-use UI you can schedule campaigns, set-up message triggers, review campaign performance dashboards, define dynamic content, and manage your campaign strategy. ..."
Sending & Publishing Communications with E-Mail and Text SMS

3.88/5 ★

Read Reviews (2)

"...We have gone from sending Email externally to now an in house fully integrated solution sending SMS, MMS and Email all linked in to each others campaigns with Email sent and an SMS follow up and vice versa...."
PEER EXPERIENCES
Engagement Management with Promotions, Omnichannel and Mobile

4.79/5 ★

Read Reviews (16)

"...Leading telecom operators, banks, logistics providers and enterprises use IMIcampaign to engage with their customers, run promotions, and enhance conversions...." Peer review from IMImobile
engaging and following up

4.79/5 ★

Read Reviews (9)

Campaign Management with Mobile

4.45/5 ★

Read Reviews (6)

"...IMIcampaign is an integrated campaign management system...." Marketing Orchestration
campaign analytics

4.45/5 ★

Read Reviews (2)

Sending & Publishing Communications with E-Mail and Text SMS

3.88/5 ★

Read Reviews (2)

"...We have gone from sending Email externally to now an in house fully integrated solution sending SMS, MMS and Email all linked in to each others campaigns with Email sent and an SMS follow up and vice versa...." Peer review by Lee D., Senior Deployment Manager, Telecommunications

Based on peer insights

Cuspera recommends Webex Campaign for

Use Cases Engagement Management , Campaign Management , Sending & Publishing Communications
Medium Promotions, Omnichannel, Mobile
Features Personalization, Dashboard
Business Priority Improve ROI
Industries Telecommunications

Popular Business Setting

for Webex Campaign

Top Industries

  • Telecommunications

Popular in

  • Large Enterprise

Peer and Expert Opinion on Features

for Webex Campaign

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.48/5 ★

Read Reviews (10)
Dashboard

4.47/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.48/5 ★

Read Reviews (10)
Dashboard

4.47/5 ★

Read Reviews (6)

IT and Other Capabilities

for Webex Campaign

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.48/5 ★

Read Reviews (7)
Data Import

3.48/5 ★

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.48/5 ★

Read Reviews (7)
Data Import

3.48/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.53/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.53/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (8)
Analytics

3.97/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (8)
Analytics

3.97/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for Webex Campaign

Top Failure Risks for Webex Campaign

Vendor Profile Details

Company Name

Cisco

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO